Hurst v. Sears, Roebuck & Co.

647 S.W.2d 249, 26 Tex. Sup. Ct. J. 278, 1983 Tex. LEXIS 260
CourtTexas Supreme Court
DecidedMarch 16, 1983
DocketC-1479
StatusPublished
Cited by21 cases

This text of 647 S.W.2d 249 (Hurst v. Sears, Roebuck & Co.) is published on Counsel Stack Legal Research, covering Texas Supreme Court primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Hurst v. Sears, Roebuck & Co., 647 S.W.2d 249, 26 Tex. Sup. Ct. J. 278, 1983 Tex. LEXIS 260 (Tex. 1983).

Opinion

POPE, Chief Justice.

This appeal of a Deceptive Trade Practices suit involves the adequacy of the special issues and the legal sufficiency of the evidence. Emma Jean Hurst sued for and obtained a judgment against Sears, Roebuck and Company. The court of appeals reversed that judgment. 635 S.W.2d 856 (Tex.App.—Fort Worth 1982). We reverse the court of appeals judgment and remand the cause to the court of appeals for further findings.

In June 1975, Emma Jean Hurst purchased a central heating and cooling unit from Sears. Her contract provided that Sears would install the unit in her home. A Sears representative told Hurst that Sears would secure an installation permit from the City of Fort Worth and get the work inspected by city inspectors. A contractor, hired by Sears, installed the unit but failed to get a permit or an inspection. In April 1977, Hurst’s home was damaged by soot emanating from the vents of the heating unit. Hurst then filed this suit against Sears under the Deceptive Trade Practices — Consumer Protection Act (DTPA). 1

The jury found that the heating and cooling unit was not properly installed, the faulty installation was a proximate cause of Hurst’s damages, a Sears representative told Hurst that Sears would secure an installation permit and get the work inspected by city inspectors, the failure to secure a permit and get the work inspected was a producing cause of Hurst’s damages, Sears’ failure to secure a permit and get the work inspected was an unconscionable course of action, and such action was a producing cause of Hurst’s damages.

The jury determined Hurst’s damages to be $1,352.94 for smoke damage to the walls and ceilings of her house, $1,190.50 for smoke damage to her draperies and clothes, and $10,000 for her physical pain and suffering. The jury also determined reasonable attorney fees of $7,500 for the trial, $1,000 if the ease was appealed to the court of appeals, $500 if application for writ of error was made to the supreme court, and $500 if the application for writ of error was granted.

The trial court rendered judgment for the smoke damage and Hurst’s physical pain and suffering, and then trebled that amount as required by the provisions of the DTPA then in effect. 2 The trial court did *251 not award attorney fees. The court of appeals reversed the judgment and remanded the cause for a new trial.

Hurst has appealed to this court, arguing that the evidence and jury findings entitle her to recover damages under either of two theories: (1) that Sears engaged in unconscionable conduct, which is actionable under section 17.50(a)(3) of the DTPA, and (2) that Sears engaged in a deceptive trade practice, which is actionable under section 17.50(a)(1) of the DTPA. Hurst also urges that she is entitled to attorney fees.

Sears’ acts of misconduct occurred in June 1975. We will apply the statutory provisions that were in effect at the time those acts occurred. See Riverside National Bank v. Lewis, 603 S.W.2d 169, 172 (Tex.1980).

I. UNCONSCIONABLE CONDUCT

Hurst argues that Sears’ unconscionable conduct was established by special issue 5, which asked:

Was the failure of defendant to secure a permit from the City of Fort Worth to install the heating and cooling unit in plaintiff’s home, and to get the work inspected by city inspectors “unconscionable action or course of action”?
“Unconscionable action or course of action” means an act or practice which, to a person’s detriment takes advantage of the lack of knowledge, ability, experience, or capacity of a person to a grossly unfair degree.
Answer: It was unconscionable action or course of action.

The court of appeals, observed that Sears could not possibly have obtained the installation permit. A Fort Worth city ordinance restricts the issuance of installation permits to holders of valid mechanical and air conditioning licenses. These licenses are only issued to individuals, not business entities. Since Sears did not have a license, it could not obtain an installation permit. From these facts, the court of appeals concluded that “as a matter of law, appellant’s failure to do that which was impossible under the ordinance cannot be ‘unconscionable’ conduct.” 635 S.W.2d at 858.

We reject the court of appeals conclusion for two reasons. First, it was possible to obtain an inspection and permit. Although Sears itself could not have obtained these services, its licensed installer was qualified to obtain them. Second, impossibility of performance does not, as a matter of law, preclude unconscionable conduct. For example, a person’s failure to do the impossible could be unconscionable if he promised to perform services, knowing they were impossible to perform. The court of appeals was wrong in holding as a matter of law that Sears’ conduct could not be unconscionable.

II. DECEPTIVE TRADE PRACTICES

Hurst-argues that special issue 3 established a per se deceptive trade practice. Special issue 3 asked:

Did defendant’s representative, Grim-itt, tell plaintiff before the work began that defendant would secure a permit from the City of Fort Worth to install the heating and cooling unit in her home, and would get the work inspected by city inspectors?
Answer: He did.

Hurst contends that the defendant’s representation found in the special issue, coupled with the undisputed failure to secure a permit and inspection, constituted a violation of subdivision (7) of the “laundry list” of per se deceptive trade practices, found in section 17.46(b) of the DTPA. That subdivision states that deceptive practices include:

(7) representing that goods or services are of a particular standard, quality, or grade, or that goods are of a particular style or model, if they are of another;

*252 The court of appeals held that the representation in special issue 3 was not a per se deceptive trade practice. We disagree because this case is indistinguishable from Smith v. Baldwin, 611 S.W.2d 611 (Tex.1980). Baldwin represented to Smith that he would build Smith a house that would qualify for Veterans Administration approval. Baldwin assumed responsibility for obtaining a V.A. inspection. After a non-jury trial, the trial court found that Baldwin never obtained a final inspection report showing compliance with V.A. requirements. We held that Baldwin’s conduct violated subdivision (7).

Sears, like Baldwin, represented that it would obtain the approval of the appropriate governmental authority. The representation contained an implicit promise to comply with government standards. The failure to fulfill the representation was a violation of section 17.46(b)(7) and was a per se deceptive trade practice.

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Bluebook (online)
647 S.W.2d 249, 26 Tex. Sup. Ct. J. 278, 1983 Tex. LEXIS 260, Counsel Stack Legal Research, https://law.counselstack.com/opinion/hurst-v-sears-roebuck-co-tex-1983.