Hundley v. Employee Benefit Plan of The Compass Group, Inc.

CourtDistrict Court, D. Kansas
DecidedMay 15, 2020
Docket2:19-cv-02366
StatusUnknown

This text of Hundley v. Employee Benefit Plan of The Compass Group, Inc. (Hundley v. Employee Benefit Plan of The Compass Group, Inc.) is published on Counsel Stack Legal Research, covering District Court, D. Kansas primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Hundley v. Employee Benefit Plan of The Compass Group, Inc., (D. Kan. 2020).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF KANSAS

BRENDA HUNDLEY, Guardian of AMY MARIE HUNDLEY,

Plaintiff, v. Case No. 19-2366-JWB

EMPLOYEE BENEFIT PLAN OF THE COMPASS GROUP, INC.,

Defendant.

MEMORANDUM AND ORDER This matter is before the court on the parties’ cross motions for summary judgment, which have been fully briefed and are now ready for review. This case involves a health insurance coverage dispute between Brenda Hundley (“Plaintiff”), in her capacity as guardian for her daughter, Ann Marie Hundley (“Hundley”), and the Employee Benefit Plan (“Defendant” or “the Plan”) established by Hundley’s employer, The Compass Group USA, Inc. For the reasons stated herein, Plaintiff’s motion for summary judgment (Doc. 14) is DENIED, and Defendant’s motion for summary judgment (Doc. 22) is GRANTED. I. Facts The parties agree that their dispute is governed by the federal Employee Retirement Income Security Act (“ERISA”), 29 U.S.C.§ 1132(a)(1)(B). In an ERISA case, “summary judgment is merely a vehicle for deciding the case; the factual determination of eligibility for benefits is decided solely on the administrative record, and the non-moving party is not entitled to the usual inferences in its favor.” LaAsmar v. Phelps Dodge Corp. Life, Acc. Death & Dis. and Dep. Life Ins. Plan, 605 F.3d 789, 796 (10th Cir. 2010) (citing Bard v. Boston Shipping Ass’n, 471 F.3d 229, 235 (1st Cir. 2006). Consequently, the court recounts the following facts from the administrative record.1 Defendant Employee Benefit Plan is a self-funded medical benefits plan which provides medical and hospitalization coverage to employees of the Compass Group USA, Inc. Defendant enlisted a commercial insurance company, United HealthCare Insurance Company (“United

HealthCare”), to administer claims under the Plan.2 Pursuant to this arrangement, United HealthCare assumed fiduciary responsibility to construe the Plan’s terms, perform fair and impartial review of all claims and appeals, and evaluate the validity of charges, as provided by ERISA, 29 U.S.C. § 1001 et seq. Hundley, who was born in 1991, was a participant in the Plan when these events took place. On June 18, 2017, Plaintiff found her daughter unconscious at her home. Hundley was brought to the emergency room at Shawnee Mission Medical Center, and ultimately hospitalized there for ten days. Hundley was severely emaciated, weighing only 55 pounds when she was admitted. She was diagnosed with a severe and life-threatening eating disorder (anorexia nervosa),

along with related serious medical problems, including, inter alia, severe anemia, malnutrition, elevated liver enzymes, depressed heart rate and hypoglycemia. Her prior medical records showed that she had lost more than fifty percent of her body weight in the preceding two years. Hundley was also diagnosed with depression and an anxiety disorder. (Doc. 19-1 at 320-56.) To complicate matters, hospital notes show that Hundley was resistant to treatment, believing that she had fainted

1 References to the Administrative Record (AR pp. 1-1967) have been re-notated to reflect the CM/ECF docket numbers.

2 This type of arrangement, where the roles of claims administrator and claims-payor are carried out by separate entities, is generally free from the risk (or taint) of conflicts of interest that the Supreme Court warned of in Metro. Life Ins. Co. v. Glenn, 554 U.S. 105, 108 (2008). While Plaintiff mentions a potential conflict in her memorandum, she offers no evidence; consequently, the court refrains from further discussion of this issue. See Van Steen v. Life Ins. Co. of N.A., 878 F.3d 994, 997 (10th Cir. 2018). due to a reaction to a laxative that she had taken, but that otherwise she was fine and she wanted to go home. Because of her unwillingness to undergo treatment, a point of view characterized as “delusional” by hospital staff, Plaintiff sought and obtained emergency legal guardianship over Hundley in order to make medical decisions on her behalf. Hundley was then placed on an involuntary hold, while Plaintiff and the hospital staff worked on a treatment plan.

Arrangements were made to transfer Hundley to the ACUTE Center for Eating Disorders in Denver, Colorado (“Denver Health”). This facility had a reputation for expertise in treating eating disorders and their ensuing medical complications. Moreover, it was considered “in- network” and so presumably acceptable to United HealthCare. Plaintiff arranged for an air ambulance, Angel MedFlight, to transport Hundley from Kansas to Denver on June 28, 2017. When she was discharged from Shawnee Mission Medical Center that day, the discharge summary noted that Hundley was stabilized, although some complications persisted; her diet was described as “regular” and she was permitted to resume activities as tolerated. (Doc. 19-5 at 138.) Admitting records from Denver Health reflect that Hundley was admitted for “definitive medical stabilization

of her extreme anorexia nervosa,” and that, following stabilization, she would likely be transferred to a residential facility. (Doc. 19-7 at 6–13.) Nothing in the records indicates that the transfer to Denver Health was recommended by the Shawnee Mission hospital staff. Although Plaintiff asserts that it was not required, Angel MedFlight requested pre-approval for the transport service from United HealthCare.3 The request, faxed at 6:58 a.m. the morning of the scheduled flight, included Hundley’s hospital records and a description of the medical treatment that she would require during the trip, including intravenous medication and monitoring.

3 The Summary Plan Description urges members to call its member services department ahead of time to determine what services may be covered or denied, although exceptions may be made for emergency medical conditions that are “recent and severe.” All hospital stays must be pre-certified. (Doc. 19-1 at 158.) The request also included an itemized claim form showing the cost of the air ambulance transport: $236,300.00. (Doc. 19-1 at 398.) An hour after sending the fax, before hearing back from United HealthCare, Angel MedFlight went ahead with the trip. Hundley arrived safely in Colorado and was transported to Denver Health without incident. She was there for several weeks, and discharged on July 20, 2017.

Defendant’s Summary Plan Description, which is distributed to all employees, indicates that among “Other covered services” is included “Professional ambulance service to or from the nearest hospital that is equipped to provide necessary treatment.” (Doc. 19-1 at 164-65.) More detailed information is found in United HealthCare’s “Coverage Determination Guideline 001.06,” which provides for emergency ground, water or air transport but cautions that reference to “prior authorization and notification requirements” contained in “the member specific benefit plan document” is necessary, particularly in the case of self-funded plans. (Doc. 19-1 at 281-82.) These guidelines are not part of the Summary Plan Description; nor are they disseminated to participants. The guidelines further state that non-emergency air transport may be provided to “the

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Hundley v. Employee Benefit Plan of The Compass Group, Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/hundley-v-employee-benefit-plan-of-the-compass-group-inc-ksd-2020.