HULL EAGER, STEPHANIE v. LOWE’S HOME CENTERS, INC.

2021 TN WC 216
CourtTennessee Court of Workers' Compensation Claims
DecidedAugust 16, 2021
Docket2020-08-0880 and 2020-08-0881
StatusPublished

This text of 2021 TN WC 216 (HULL EAGER, STEPHANIE v. LOWE’S HOME CENTERS, INC.) is published on Counsel Stack Legal Research, covering Tennessee Court of Workers' Compensation Claims primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
HULL EAGER, STEPHANIE v. LOWE’S HOME CENTERS, INC., 2021 TN WC 216 (Tenn. Super. Ct. 2021).

Opinion

FILED Aug 16, 2021 04:18 PM(CT) TENNESSEE COURT OF WORKERS' COMPENSATION CLAIMS

TENNESSEE BUREAU OF WORKERS’ COMPENSATION IN THE COURT OF WORKERS’ COMPENSATION CLAIMS AT MEMPHIS

) STEPHANIE HULL EAGER, ) Docket No. 2020-08-0880 Employee, ) 2020-08-0881 ) v. ) State File No. 50917-2016 LOWE’S HOME CENTERS, INC, ) 27300-2018 Self-Insured Employer. ) ) Judge Allen Phillips

EXPEDITED ORDER FOR MEDICAL BENEFITS

This case came before the Court on July 27, 2021 for an Expedited Hearing. Ms. Hull Eager requested medical benefits for two separate injuries.1 Specifically, she wanted Lowe’s to provide a panel of physiatrists for a shoulder injury and she wanted Lowe’s to pay for an ankle surgery. For the following reasons, the Court orders Lowe’s to provide the requested medical benefits and refers the case to the Compliance Program for consideration of a penalty for failure to timely provide the benefits.

History of Claim

Shoulder injury

Ms. Hull Eager reported a shoulder injury on May 23, 2016, and Lowe’s authorized medical treatment from orthopedic surgeon Dr. Ashley Park. From October 2016 through November 14, 2017, Dr. Park consistently diagnosed neck and right shoulder blade pain. He recommended physical therapy, medication, nerve blocks, and a nerve ablation procedure. None of those treatments provided complete relief. Nevertheless, Dr. Park felt Ms. Hull Eager was “medically stable” as of November 14, so he placed her at maximum medical improvement with no impairment.

1 The Court consolidated the two requests for judicial economy. See Tenn. R. Civ. P. 42.01 (2020). 1 In January 2018, Ms. Hull Eager returned with the same complaints. Dr. Park provided additional conservative treatment for the next two years to no avail. Then, on January 27, 2020, he stated, “I would like to get a 2nd opinion from Dr. Michael Sorensen of PM&R.”2

Ms. Hull Eager never saw Dr. Sorensen. Rather, as she explained at the hearing, the parties learned that Dr. Sorensen no longer practiced in the area. She then asked for a panel of physiatrists to replace him, but Lowe’s declined to provide one. To date, she has not seen a physiatrist.

Dr. Park saw Ms. Hull Eager once more after making the referral. On July 28, 2020, he summarized his treatment and noted that the physiatry evaluation “never took place.” He placed Ms. Hull Eager at maximum medical improvement a second time, assessing a permanent impairment rating, and placing significant restrictions on her physical activity.

Ankle injury

Ms. Hull Eager injured her left ankle on March 29, 2018, and Lowe’s authorized treatment with Dr. Benjamin Grear, an orthopedic foot and ankle specialist. Dr. Grear diagnosed a tendon strain that he primarily related to her work injury. He treated the condition conservatively including prescribing a walking boot and later placing a brace.

By September 28, Dr. Grear discussed surgery, telling Ms. Hull Eager that, “if you feel that it is bad enough, the next step is we’re talking about surgery.” He described that surgery in his deposition as a “fairly involved” procedure where he would remove the damaged tendon, replace it with one from her toe, and “break” the heel to create a new arch in her foot.

Dr. Grear said Ms. Hull Eager wanted to avoid the surgery “because it was so involved and it’s a big surgery.” Instead, she decided to continue wearing the brace. Because Dr. Grear had nothing else to offer but surgery, he placed her at maximum medical improvement as of January 22, 2019. Ms. Hull Eager felt she could tolerate standing “half the day,” so Dr. Grear placed a restriction of no more than four hours of standing and use of the brace “indefinitely.” Ms. Hull Eager tried to continue working at Lowe’s but left in February 2019 when it could no longer accommodate her.

Ms. Hull Eager returned to Dr. Grear in December 2019 reporting the same problems but saying that they had worsened over the past “couple months.” Dr. Grear advised that she could continue wearing a walking boot or her brace. She saw him again in February 2020.

2 In medical terminology, “PM&R” means “physical medicine and rehabilitation,” also known as physiatry. www.hopkinsmedicine.org (last visited August 9, 2021). 2 Then, on April 14, 2020, Ms. Hull Eager returned to Dr. Grear and reported that, “2 or 3 days ago she was trying to get more active and she felt a pop” in her foot. In his deposition, Dr. Grear testified that he did not believe the pop “changed anything,” stating that both the need and recommendation for surgery were present before the “pop.” After the April 14 visit, Ms. Hull Eager decided to proceed with surgery.

Lowe’s, through its third-party administrator, submitted the surgery recommendation to its own Utilization Review provider in May 2020. The records included the April 2020 visit to Dr. Grear. The Utilization Review physician certified the procedure as “medically necessary” and noted, “there is no further non-operative treatment which would be reasonable.” The provider detailed the basis for his decision by extensively referencing the ODG Guidelines.3

At the hearing, Ms. Hull Eager testified she has continued pain in her right shoulder, neck, and upper back. She sees her personal physician for those problems but still desires to see a physiatrist, as Dr. Park recommended. She said that, upon learning Dr. Sorensen was unavailable, she not only asked Lowe’s for another physician, but she also tried to return to Dr. Park. However, Dr. Park said he had “nothing more” to offer.

As to her ankle, she is ready to undergo the surgery. She described how the ankle injury ultimately led to her ceasing work in February 2019 and that her ankle condition still prevents her from working. Ms. Hull Eager argued that both Drs. Park and Grear’s treatment recommendations are presumed correct under Tennessee Code Annotated section 50-6-204(a)(3)(H) (2020).

Ms. Hull Eager said she felt the pop in her foot when merely moving about her home and noted that Dr. Grear confirmed the pop did not change his opinion that the surgery was required because of the work injury. She asserted that he had recommended the surgery long before April 2020.

Lowe’s argued that Ms. Hull Eager stated in her Petition for Benefit Determination that she was referred to “pain management,” which had not been approved. However, Lowe’s pointed out that Dr. Park did not refer Ms. Hull Eager to pain management but stated “he wanted [her] to receive a second opinion from a PM&R physician.” Thus, Lowe’s declined to provide a panel of pain management physicians. Lowe’s also argued it had no obligation to authorize a second opinion because Dr. Park placed Ms. Hull Eager at maximum medical improvement, even though she had not received the second opinion.

As to the ankle surgery, Lowe’s admitted that the injury was compensable and that Dr. Grear was the authorized physician. However, it said that from January 2019 through

3 The medical records submitted at the hearing included those from two independent evaluations, one on behalf of each party. Because the Court did not rely on those opinions here, it will not summarize them. 3 February 2020, Ms. Hull Eager “handled her condition fairly well with the use of a brace and other conservative treatment.” Then the pop in April 2020 prompted her to agree to surgery.

In support, Lowe’s cited Anderson v Westfield Grp., 259 S.W.3d 690 (Tenn. 2008) for the proposition that an independent intervening event breaks the chain of causation between an injury and the need for medical treatment.

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Related

Anderson v. Westfield Group
259 S.W.3d 690 (Tennessee Supreme Court, 2008)

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2021 TN WC 216, Counsel Stack Legal Research, https://law.counselstack.com/opinion/hull-eager-stephanie-v-lowes-home-centers-inc-tennworkcompcl-2021.