Hua v. Arthur J. Gallagher & Co.

CourtDistrict Court, N.D. Illinois
DecidedJune 1, 2023
Docket1:20-cv-06921
StatusUnknown

This text of Hua v. Arthur J. Gallagher & Co. (Hua v. Arthur J. Gallagher & Co.) is published on Counsel Stack Legal Research, covering District Court, N.D. Illinois primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Hua v. Arthur J. Gallagher & Co., (N.D. Ill. 2023).

Opinion

UNITED STATES DISTRICT COURT NORTHERN DISTRICT OF ILLINOIS EASTERN DIVISION

Liufang Hua,

Plaintiff, No. 20 C 6921 v. Judge Lindsay C. Jenkins Arthur J. Gallagher & Co.,

Defendant.

MEMORANDUM OPINION AND ORDER

In a suit against her former employer, Plaintiff Liufang Hua alleges discrimination, retaliation, and failure to accommodate under the Americans with Disabilities Act (“ADA”) against Defendant Arthur J. Gallagher & Co. (“Gallagher”). [Dkt. No. 1.] Before the Court is Gallagher’s summary judgment motion. [Dkt. No. 31.] For the reasons stated below, the motion is granted. I. Factual Background1 A. Hua’s Job at Gallagher From approximately June 2016 until June 15, 2020, Hua worked in the Rolling Meadows branch of Gallagher. [Dkt. No. 38-6 at ¶¶ 1–2, 65.] Gallagher is an “insurance brokerage and risk management services company that offers a wide range of products and services in the fields of property/casualty insurance, employee benefits and consulting, and claims management to clients around the world.” [Id. at

1 The following facts are undisputed, unless otherwise noted. The Court views the facts in the light most favorable to the non-moving party—Hua. See Franzoni v. Hartmarx Corp., 300 F.3d 767, 771 (7th Cir. 2002). ¶ 1.] Hua worked as an Accounts Payable Specialist in the Accounts Payable Department. [Id. at ¶¶ 2, 16.] The Accounts Payable Department had various roles, including manager,

supervisor, team leads, senior Account Payable Specialist, and Accounts Payable Specialist, like Hua. [Id. at ¶ 16.] Accounts Payable Specialists worked on a mix of day-to-day transactional work, leadership and training responsibilities, and special projects. [Id. at ¶¶ 17–18.] On a monthly basis, managers assigned Accounts Payable Specialists transactional work through a Cash Payment/Accounts Payable (“CP/AP”) report, which contained “open items/variances” in the general ledger that were

unresolved and needed to be reconciled [Id. at ¶¶ 3–4, 17–18.] Additionally, managers would assign Accounts Payable Specialists to certain insurance carriers to ensure that any “variances” or transactions that arose with that carrier would be monitored by that employee. [Id. at ¶¶ 21–22; Dkt. No. 32-2 at 63.] Accounts Payable Specialists were not penalized or disciplined for failing to resolve pending variances. [Dkt. No. 38-6 at ¶ 22.] The parties dispute what constitutes “day-to-day transactional work,” the

amount of time that each Accounts Payable Specialist would spend on that work versus time spent on other things such as special projects, training or leadership responsibilities, and the importance of the CP/AP Report. Gallagher contends that “day-to-day transactional work” and resolving variances are one in the same and that Hua performed almost exclusively this sort of work. [Dkt. No. 39-1 at ¶ 7.] Gallagher argues that each Accounts Payable Specialists had a differing workload, with “[s]ome Accounts Payable Specialists focused on day-to-day transactional work [like resolving variances], while others engaged in special projects or had training or leadership responsibilities in addition to any transactional work assigned to them.” [Dkt. No. 38-

6 at ¶ 17; Dkt. No. 39-1 at ¶¶ 7, 10.] Because the amount of time spent resolving variances was dependent on the individual, Gallagher maintains that the CP/AP Report, as a log of unresolved variances, is not a good indicator of workload. [Dkt. No. 38-6 at ¶¶ 20–21.] Hua maintains that resolving variances and “day-to-day transactional work” were separate and that variances arose from issues from “day-to-day transactional

work.” [Dkt. No. 39-1 at ¶ 6.] Based on her “observations and experiences,” every Accounts Payable Specialist, including Hua, spent 50–70% of their total workload resolving variances reflected in the CP/AP Report. [Dkt. No. 38-6 at ¶ 17.] The remaining portion of an Accounts Payable Specialist’s workload was “day-to-day- transactional work and special projects.” [Id.] Because most of an Accounts Payable Specialist’s workload was resolving variances, Hua argues that the CP/AP Report is a good indicator of workload. [Id. at ¶ 20.]

When Hua started at Gallagher in approximately June of 2016, Maria Salazar was her supervisor. [Id. at ¶ 5.] Salazar, in turn, reported to Yolanda Thomas, who served as a manager. [Id.] In July or August of 2019, Thomas left. [Id. at ¶ 7.] As a result, Maryam Morgan, who worked as the Accounts Payable Department Supervisor, temporarily became Hua’s supervisor. [Id. at ¶ 9.] In October of 2019, Laura Neuman became National Accounts Payable Manager and oversaw Hua’s work as her manager.2 [Id. at ¶ 10.] B. Hua’s Medical Issues

In approximately May of 2018, Hua was diagnosed with hypertrophic cardiomyopathy (“HCM”) and atrial fibrillation (“A-FIB”).3 [Dkt. No. 39-1 at ¶¶ 1, 14.] Her condition caused her to be admitted to the hospital twice, once in May 2018 and again in July of 2018. [Id. at ¶¶ 1–2, 15–16.] Hua requested permission to work from home after both incidents, sending her requests to Morgan and Thomas. [Id. at ¶¶ 15–16.] Both requests were denied. [Id.]

C. Events Preceding Gallagher’s June 2020 Reduction in Force In late 2019, two Accounts Payable Department members resigned. [Dkt. No. 38-6 at ¶¶ 15, 25.] As a result of their departure, their work needed to be reassigned to other members of the Accounts Payable team. [Id. at ¶ 25.] Gallagher reassigned this work in two rounds, the first in December of 2019 and the second on January 15, 2020. [Id. at ¶¶ 26–28.] Hua received a portion of this work both times. [Id.] Based on the CP/AP Report from December 2019 to April 2020, Hua argues that she received

2 Hua contends that Neuman did not start her job duties until December of 2019 [Dkt. No. 38-6 at ¶ 46], which Gallagher disputes [Dkt. No. 39-1 at ¶ 22.] Regardless, Hua agrees that Neuman was assigned as her manager in October of 2019 [Dkt. No. 38-6 at ¶ 47]. 3 Hypertrophic cardiomyopathy, or “HCM,” is “a disease in which the heart muscle becomes thickened.” [Dkt. No. 39-1 at ¶¶ 1–3]; Hypertrophic cardiomyopathy, Mayo Clinic (last visited May 15, 2023), https://www.mayoclinic.org/diseases- conditions/hypertrophic-cardiomyopathy/symptoms-causes/syc-20350198. Atrial fibrillation, or “A-Fib,” which is “an irregular and often very rapid heart rhythm (arrhythmia) that can lead to blood clots in the heart.” [Dkt. No. 39-1 at ¶¶ 1–3]; Atrial fibrillation, Mayo Clinic (last visited May 15, 2023), https://www.mayoclinic.org/diseases-conditions/atrial- fibrillation/symptoms-causes/syc-20350624#:~:text=Atrial%20fibrillation%20(A%2Dfib), and%20other%20heart%2Drelated%20complications. a disproportionately large share of this work and had a substantially increased total workload as a result. [Dkt. No. 39-1 at ¶ 17.] After the second round of work was redistributed to Hua in January of 2020,

Erica Wright, a Senior Accounts Payable Specialist, emailed Hua, stating that if she was “stuck” on any of the newly assigned variances, Hua could set up a meeting with Wright. [Dkt. No. 38-6 at ¶ 29.] Hua requested such a meeting to discuss her “overload situation.” [Id. at ¶¶ 29–31.] Wright conveyed that she could not reassign the work to another employee, only Neuman, as Hua’s manager, could. [Id. at ¶¶ 29–31.] On January 16, 2020, Neuman emailed Nicole Florer, a Human Resources

employee at Gallagher, about Hua. [Dkt. No. 38-4 at 10–12.] Neuman conveyed that she knew that Hua had a pending “intermittent FMLA” leave claim but she could not “find[] anything in the HR files left for [her]” and accordingly did not know Hua’s restrictions. [Id. at 10–12.] Florer confirmed that Hua had no restrictions. [Id. at 12.] The email does not otherwise discuss Hua’s medical condition. [Id.

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