Hu v. K4 Solutions, Inc

CourtDistrict Court, District of Columbia
DecidedMarch 12, 2020
DocketCivil Action No. 2018-1240
StatusPublished

This text of Hu v. K4 Solutions, Inc (Hu v. K4 Solutions, Inc) is published on Counsel Stack Legal Research, covering District Court, District of Columbia primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Hu v. K4 Solutions, Inc, (D.D.C. 2020).

Opinion

UNITED STATES DISTRICT COURT FOR THE DISTRICT OF COLUMBIA

) Ruifang Hu, ) ) Plaintiff, ) ) v. ) Civil Action No. 18-cv-1240 (TSC) ) K4 Solutions, Inc., and RightDirection ) Technology Solutions LLC, ) ) Defendants. ) )

MEMORANDUM OPINION

Plaintiff Ruifang Hu has sued her former employers, K4 Solutions, Inc. (“K4”) and

RightDirection Technology Solutions LLC (“RDTS”), alleging violations of numerous federal

and D.C. employment laws. Defendants jointly move to dismiss the Amended Complaint for

failure to state a claim under Federal Rule of Civil Procedure 12(b)(6). (ECF No. 13 (“Def.

Br.”).) RDTS separately moves to dismiss under Rule 12(b)(6) on the ground that it was not

Hu’s joint employer. (ECF No. 17 (“RDTS Br.”).)

Hu brings eight claims against both Defendants: wrongful discharge in violation of D.C.

public policy (Count I); race discrimination and retaliation in violation of 42 U.S.C. § 1981

(Counts V and VI); sex, race, and national origin discrimination and retaliation in violation of the

District of Columbia Human Rights Act, D.C. Code § 2-1402.11 (“DCHRA”) (Count VII);

violation of the Equal Pay Act, 29 U.S.C. § 206(d)(1) et seq. (Count VIII); defamation (Count

IX); violation of the Fair Labor Standards Act, 29 U.S.C. § 201 et seq. (“FLSA”) (Count X), and;

violation of the D.C. Accrued Sick and Safe Leave Act, D.C. Code § 32-531-02 (“D.C. Leave

Act”) (Count XI). Hu also brings three claims against K4 alone: race, sex, and national origin

discrimination, hostile work environment, and retaliation in violation of Title VII of the Civil

Rights Act of 1964, as amended, 42 U.S.C. § 2000e et seq. (“Title VII”) (Counts II, III, and IV).

Having reviewed the parties’ submissions, the court will DENY in part and GRANT in

part Defendants’ motion to dismiss and DENY RDTS’s motion to dismiss.

I. BACKGROUND

The U.S. Customs and Border Protection (“CBP”) administers an Electronic Visa Update

System Call Center (“Call Center”) for certain visa holders to manage their biographic

information. (ECF No. 10 (“Am. Compl.”) ¶¶ 7–8.) CBP contracted with K4 and RDTS to

manage the Call Center. (Id. ¶¶ 5–8.) Hu, a woman of Chinese descent and national origin,

worked as a customer service representative at the Call Center from August 2016 until March

2017. (Id. ¶ 4.) Hu claims she was an exemplary employee during her short tenure at the Call

Center, and K4 gave her a certificate of appreciation for her performance. (Id. ¶¶ 18–20.) While

K4 hired Hu, both K4 and RDTS managed the Call Center and supervised her. (Id. ¶¶ 4, 9.)

Shortly after she began work at the Call Center, Hu interviewed for a supervisor position.

(Id. ¶¶ 11–12.) Her interviewer told her she was the best candidate and congratulated her on

being offered the position. (Id. ¶ 13.) That offer, however, was “immediately revoked” by K4’s

Vice President, Marlene Duvall, because Hu “failed to speak more like an American.” (Id. ¶ 13.)

Duvall later purportedly told others she “preferred a white male” for the position. (Id.) K4 then

consecutively hired two less qualified white men for the supervisor position. (Id. ¶¶ 14–15.)

Each was quickly fired, one for not meeting the job requirements and the other because CBP

complained he lacked the necessary Chinese language skills for the position. (Id.) K4 then

promoted Abigail Johnson, a woman of Chinese descent, for the supervisor position in December

2 2016. (Id. ¶ 21.) While Johnson had only worked at K4 for two weeks and was less qualified

than Hu, Duvall allegedly promoted Johnson because she could “speak more like an American”

and had married a white man. (Id. ¶¶ 21–22.) Hu was denied the opportunity to apply for

promotion to supervisor again because Defendants did not post the vacancy. (Id. ¶ 22.)

In January 2017, RDTS created a new manager position at the Call Center and hired

Alice Yeh, who had no prior experience. (Id. ¶¶ 37–38.) Yeh is a woman of Taiwanese descent,

who was raised in the United States. (Id. ¶ 38.) Hu did not apply for the position because

Defendants did not post it. (Id. ¶¶ 37–38.)

Hu then clashed with her direct supervisor, Johnson, who told Hu she did not “belong

here and should leave,” stood behind her chair “frequently observing her stance and manner,”

“kept notes on her whereabouts and work,” questioned CBP officers about her assignments,

commented on her conversations and activities, “spied” on her emails, and gave her worse shifts

and fewer hours. (Am. Compl. ¶¶ 24–25, 27–28.) Hu complained about Johnson’s behavior to

Duvall and another K4 Vice President, Bethea, in December 2016. (Id. ¶ 26.) They “refused to

listen” and informed Hu that because Johnson was her superior, Johnson could monitor her. (Id.)

Bethea did, however, direct Hu to follow up with him if she experienced any retaliation. (Id.

¶ 31.)

After her complaint, Defendants gave Hu less desirable shifts and reduced her hours from

approximately 40 to 15 each week. (Id. ¶ 28–29.) Hu claims that Johnson and Duvall also gave

preferential treatment to favored employees with whom it was “commonly thought” they had

intimate relationships. (Id. ¶¶ 32–35.) Those preferred employees were given more guidance,

no discipline for misconduct, longer and better shifts, and more freedom in scheduling; Hu’s

3 requests for schedule changes were rejected. (Id.) Hu again complained to Bethea and Duvall

and received no response. (Id. ¶ 31.)

Hu also complained to Bethea and Duvall about being paid significantly less than the

male customer service representatives and received no response. (Id. ¶¶ 31, 108, 109.) Hu and

her coworkers also raised the unequal pay issue with K4’s President; he rejected their request

and told them that the male employee who disclosed his salary should not have done so. (Id.

¶¶ 109, 110.)

Finally, Hu made one more complaint regarding how Defendants assisted certain visa

holders. Defendants had directed their employees not to assist visa holders who used virtual

private network (“VPN”) software to submit information to the Call Center in order to

circumvent China’s internet restrictions. (Id. ¶ 39.) On March 17, 2017, Hu emailed Johnson

and others and told them that denying assistance to applicants using VPN software unfairly

discriminated against Chinese visa holders based on political views and race. (Id. ¶¶ 40, 47(a).)

Hu also “voiced her objection to discrimination in Defendant’s hiring and promotion decisions.”

(Id. ¶ 41.) Defendants fired Hu the next day, when she was to begin medical leave. (Id. ¶¶ 42–

43.) Yeh telephoned and texted Hu to inform her she was terminated “because her March 17,

2017 emailing was viewed as ‘illegal.’” (Id. ¶ 42.) Defendants announced Hu’s termination to

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