Howard v. Sunstar Acceptance Corp., Unpublished Decision (5-8-2001)

CourtOhio Court of Appeals
DecidedMay 8, 2001
DocketNo. 00AP-70.
StatusUnpublished

This text of Howard v. Sunstar Acceptance Corp., Unpublished Decision (5-8-2001) (Howard v. Sunstar Acceptance Corp., Unpublished Decision (5-8-2001)) is published on Counsel Stack Legal Research, covering Ohio Court of Appeals primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Howard v. Sunstar Acceptance Corp., Unpublished Decision (5-8-2001), (Ohio Ct. App. 2001).

Opinion

OPINION
Plaintiffs-appellants, Elizabeth and Bryan Howard, appeal from a judgment of the Franklin County Court of Common Pleas granting the summary judgment motion of defendant-appellee, SunStar Acceptance Corporation ("SunStar").

This appeal arises out of appellants' failure to timely make payments on their car loan. The evidence submitted in support and opposition to SunStar's motion for summary judgment consists principally of appellants' depositions, SunStar's "Shaw System" printouts1 ("Shaw notes"), and the affidavit of SunStar's former vice president and manager of collections, Troy Miller. The evidence reveals the following: On March 19, 1996, appellants purchased a used 1994 Oldsmobile from Jack Schmidt Oldsmobile pursuant to a written retail installment contract. Appellants financed $10,183.48 of the car's $11,683.48 purchase price through Jack Schmidt Oldsmobile for sixty months at an annual percentage rate of twenty-five percent, bringing the total cost of the car to $19,433.40. Shortly after the sale, Jack Schmidt Oldsmobile assigned the retail installment contract to SunStar.

Beginning with the payment that was due on October 19, 1997, appellants ceased making their car payments. By April 15, 1998, appellants were six months behind on their car loan payments and had accumulated an arrearage of more than $1,800. By letter dated April 15, 1998, SunStar notified appellants of the amount of their arrearage, and as a result of the arrearage, SunStar was preparing to pursue the collection options available to it under the retail installment contract, and appellants could avoid such collection by immediately paying the amount owed by "Western Union Quick Collect" or by contacting SunStar's collection department at a number provided. SunStar received neither payment nor a telephone call from appellants in response to this letter. However, Elizabeth Howard testified that she and her husband did not receive the letter until May 15, 1998.

On May 7, 1998, SunStar repossessed appellants' car. On that same date, Elizabeth telephoned SunStar's collection department to inquire about how to get their car back. According to Elizabeth's deposition testimony, the SunStar employee to whom she spoke informed her that in order to get their car back, appellants would have to pay the current arrearage, which now totaled $2,101.01, plus a repossession fee of $325. In response to appellants' first request for production of documents, SunStar provided photocopies of its Shaw notes for appellants' account. A May 7, 1998 entry in the Shaw notes confirms both the existence and contents of Elizabeth's telephone call to SunStar on that date.

On May 12, 1998, SunStar sent separate notices entitled "Right to Cure Default and Notice of Sale if Default Not Cured" to appellants at their home address by certified mail, return receipt requested. Nonetheless, appellants both testified during their depositions that they never received these May 12, 1998 notices. Further, the itemized list of amounts owed, which the notices contained, included not only the $2,101.01 arrearage and $325 repossession fee, which SunStar's employee had indicated were owed by appellants when Elizabeth telephoned the company's collections department on May 7, 1998, but also an unexplained additional charge of $597.78, an amount equivalent to two of appellants' monthly car payments.

By May 22, 1998, Bryan Howard obtained a $3,400 loan from his employer. Therefore, on that same day, Elizabeth called SunStar to confirm the amount of the payment required to redeem their car, and where and how to send the money. Despite the fact that by the time of this phone call appellants' arrearage on their car loan had increased by an additional $298.89, which was the amount due on May 19, 1998, Elizabeth testified that the SunStar representative to whom she spoke told her that a payment of $2,101.01, plus a repossession fee would allow them to get their car back. Elizabeth further testified that SunStar's representative told her that the amount of the repossession fee was $300, rather than $325, as she had previously been told. Although SunStar's Shaw notes confirm that Elizabeth called on May 22, 1998, to inquire how much they needed to pay to get their car back, the notes do not indicate what she was told.

On May 26, 1998, Elizabeth sent a payment to SunStar via Western Union Quick Collect. According to Elizabeth's testimony, the amount of the payment was $2,401.01. SunStar's Shaw notes, however, reflect a credit to appellants' account on May 28, 1998 of $2,390.01.

On June 1, 1998, Elizabeth telephoned SunStar to inquire about getting their car back. The SunStar representative to whom Elizabeth spoke told her that her payment had not posted and that she should call back in a day or two. On June 3, Elizabeth again called SunStar to inquire about getting her car back. According to Elizabeth's deposition testimony, during this telephone call, a SunStar supervisor told her that although SunStar had received and credited her payment, her account had been closed and that there was no longer any way for her to get her car back. Although SunStar's Shaw notes confirm that Elizabeth called on June 3, 1998 about getting their car back, these notes do not indicate she was told that her account had been closed. Rather, SunStar's Shaw notes indicate SunStar had credited a payment of $2,390.01 to appellants' loan account and that there was some confusion regarding whether the payment was sufficient to allow for the return of appellants' car. In any event, the Shaw notes indicate that by June 4, 1998, SunStar had concluded appellants' payment was insufficient even to bring them current on their car loan and, consequently, the payment had simply been credited against appellants' loan balance. Further, an entry made in the Shaw notes at 9:50 a.m. on June 4, 1998, indicated SunStar determined it would sell appellants' car unless they paid the entire loan balance by the end of the day. A subsequent entry from the same day indicated a SunStar representative spoke to one of the appellants at 3:15 p.m., and was advised by appellants they would not be able to pay the entire balance.

The Shaw notes further indicated Bryan called SunStar on June 5, 1998, asking to speak with a supervisor. According to the Shaw notes, the SunStar representative with whom Bryan spoke explained appellants' account had already been reviewed by a manager and told Bryan where their car was being held for sale.

On June 18, 1998, appellants' car was sold for $2,755. SunStar applied the proceeds of the sale to appellants' loan balance.

On September 8, 1998, appellants filed a complaint in the Franklin County Court of Common Pleas naming SunStar as defendant, asserting claims for: (1) breach of R.C. 1309.47(C) notice requirement; (2) breach of an oral contract to return the car in exchange for appellants' May 26, 1998 payment; (3) breach of R.C. 1309.49 right of redemption; (4) breach of contract arising out of SunStar's failure to comply with R.C.1301.09 obligation of good faith; (5) breach of R.C. 1317.12 notice requirement; (6) breach of R.C. 1317.16 notice requirement; (7) conversion; (8) intentional infliction of emotional distress; and (9) malice sufficient to demonstrate entitlement to punitive damages under R.C. 2315.21(B)(1).

On November 9, 1998, SunStar filed its answer together with a counterclaim seeking to recover the deficiency on appellants' car loan account.

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Bluebook (online)
Howard v. Sunstar Acceptance Corp., Unpublished Decision (5-8-2001), Counsel Stack Legal Research, https://law.counselstack.com/opinion/howard-v-sunstar-acceptance-corp-unpublished-decision-5-8-2001-ohioctapp-2001.