UNITED STATES DISTRICT COURT FOR THE DISTRICT OF COLUMBIA
HOMEVESTORS OF AMERICA, INC.,
Plaintiff,
v. No. 20-cv-3496 (DLF)
TROY TOLIVER,
Defendant.
MEMORANDUM OPINION & ORDER
Before the Court is the plaintiff’s Motion for Judgment by Default. Dkt. 14. The
plaintiff, HomeVestors, is a franchisor that licenses its registered trademarks to its franchisees,
investors that buy and sell distressed real estate. See Compl. ¶¶ 15–16, Dkt. 1. Like some of
HomeVestors’s franchisees, the defendant, Toliver, invests in distressed real estate in the D.C.
metropolitan area. See id. ¶¶ 6, 17–18. Toliver advertised his services online using
HomeVestors’s trademark. See id. ¶ 18. In response, HomeVestors notified Toliver of his
improper use and demanded that he stop immediately. See id. ¶¶ 20–21. He did not. See id.
HomeVestors then filed a civil complaint against Toliver, Dkt. 1, and the instant motion for a
default judgment, Dkt. 14. Despite the proper service of both documents, Toliver still has not
responded. See Aff. of Service, Dkt. 9; Am. Certificate of Service, Dkt. 15; Pl.’s Mem. in Supp.
of Mot. for J. by Default at 1, Dkt. 14-1. In its motion for a default judgment, HomeVestors
seeks as its sole remedy a permanent injunction. See Pl.’s Mem. at 10. For the reasons that
follow, the Court will grant the motion and issue a permanent injunction. I. BACKGROUND1
The plaintiff, HomeVestors of America, Inc., brings this suit alleging the following
claims: (1) trademark infringement and counterfeiting, in violation of Section 32(1)(a) of the
Lanham Act, 15 U.S.C. § 1114(1)(a); and (2) trademark infringement, unfair competition, and
false designation of origin, in violation of Section 43(a)(1)(A) of the Lanham Act, 15 U.S.C.
§ 1125(a)(1)(A). See Compl. ¶¶ 24–40.
HomeVestors is a real-estate franchisor based in Dallas, Texas, with hundreds of
franchisees across the country, including in the District of Columbia. See id. ¶¶ 10, 16. The
company is known for its slogan “WE BUY UGLY HOUSES,” a phrase that it has owned as a
registered trademark since 2003. Id. ¶ 9; see also Report on the Filing or Determination of an
Action Regarding a Patent or Trademark, Dkt. 6 (detailing more than 40 other trademarks owned
by HomeVestors, around half of which are variations of “WE BUY UGLY HOUSES,” and more
than half of which are incontestable). As HomeVestors’s trademark implies, the company’s
franchisees buy homes (not just ugly ones) and repair them for sale or rental. See Compl. ¶¶ 8–9.
To market those services, HomeVestors’s franchisees advertise widely using the company’s
recognizable trademarks. See id. ¶¶ 15–16.
Among HomeVestors’s competitors are Toliver and his related real-estate-investment
businesses (collectively, “Toliver”) that also “buy[] and sell[] houses in distressed situations.”
Id. ¶ 17. From time to time, those competitors improperly use HomeVestors’s trademarks.
Indeed, this case is not the first of its type as HomeVestors actively polices the improper use of
its trademarks across the country. See, e.g., HomeVestors of Am., Inc. v. Bay Area Hauling,
1 “As a result of the entry of default, the court construes all well-pleaded allegations in the complaint as admitted.” Boland v. Elite Terrazzo Flooring, Inc., 763 F. Supp. 2d 64, 68 (D.D.C. 2011) (citation omitted).
2 LLC, No. 8:18-CV-1377-T-36AAS, 2019 WL 5394189 (M.D. Fla. Sept. 10, 2019); HomeVestors
of Am., Inc. v. Fantini, No. 18-CV-3741, 2018 WL 4783969 (E.D.N.Y. Oct. 1, 2018);
HomeVestors of Am., Inc. v. LeGate, No. 3:12-CV-01850-P, 2013 WL 3348948 (N.D. Tex. July
3, 2013); Homevestors of Am., Inc. v. Homebuyers, L.L.C., No. 3:07-CV-296, 2009 WL
10694134 (N.D. Ind. May 4, 2009).
In July 2019, HomeVestors discovered that Toliver was unlawfully using its trademarks,
and it sent him a letter demanding that he “cease using the infringing marks in any manner
related to real estate acquisition or related services.” Compl. Ex. C, at 2, Dkt. 1-3. Toliver did
not cease. See Compl. ¶ 20. In January 2020, HomeVestors sent Toliver “another cease and
desist letter and attached a draft of [its complaint] and supporting exhibits.” Id. ¶ 21. With no
response from Toliver for nearly a year, HomeVestors filed this action. See id.
Serving Toliver proved difficult. See Req. to Reissue Summons, Dkt. 7; Req. for Default
¶ 2, Dkt. 10. But in February 2021, HomeVestors eventually served Toliver through his
housemate. See Aff. of Service. Toliver failed to answer HomeVestors’s complaint. See Req.
for Default ¶ 6. HomeVestors therefore requested an entry of default and notified Toliver of its
request. See Req. for Default; Proof of Service, Dkt. 10-3. Toliver still did not respond. See
Pl.’s Mem. at 1.
The Clerk of Court entered default on April 23, 2021, Entry of Default, Dkt. 12, upon
which Toliver effectively admitted “all well-pleaded [factual] allegations in the complaint,” Elite
Terrazzo Flooring, 763 F. Supp. 2d at 68. HomeVestors now moves for entry of a default
judgment, see Mot. for Default J., seeking a permanent injunction against Toliver but neither
damages nor attorney’s fees, see Pl.’s Mem. at 10–11.
3 II. LEGAL STANDARD
The Federal Rules of Civil Procedure empower district courts to enter default judgment
against a defendant who fails to defend its case. See Fed. R. Civ. P. 55(b)(2); Keegel v. Key West
& Caribbean Trading Co., 627 F.2d 372, 375 n.5 (D.C. Cir. 1980). Although courts generally
favor resolving disputes on their merits, default judgments are appropriate “when the adversary
process has been halted because of an essentially unresponsive party.” H.F. Livermore Corp. v.
Aktiengesellschaft Gebruder Loepfe, 432 F.2d 689, 691 (D.C. Cir. 1970). Obtaining a default
judgment is a two-step process which “allows the defendant the opportunity to move the court to
set aside the default before the court enters default judgment.” Carpenters Labor-Mgmt. Pension
Fund v. Freeman-Carder LLC, 498 F. Supp. 2d 237, 239 n.1 (D.D.C. 2007). First, the plaintiff
must request that the Clerk of Court enter default against a party that has failed to plead or
otherwise defend. See Fed. R. Civ. P. 55(a). The Clerk’s entry of default establishes the
defendant’s liability for the well-pleaded allegations in the complaint. See Boland v. Providence
Constr. Corp., 304 F.R.D. 31, 35 (D.D.C. 2014). Second, the plaintiff “must apply to the court
for a default judgment.” Fed. R. Civ. P. 55(b)(2). At that point, the plaintiff “must prove his
entitlement to the relief requested using detailed affidavits or documentary evidence on which
the court may rely.” Ventura v. L.A. Howard Constr. Co., 134 F. Supp. 3d 99, 103 (D.D.C.
2015) (internal quotation marks and alterations omitted). “[T]he defendant’s default
notwithstanding, the plaintiff is entitled to a default judgment only if the complaint states a claim
for relief.” Jackson v. Corr. Corp. of Am., 564 F. Supp. 2d 22, 27 (D.D.C. 2008) (internal
quotation marks omitted). Likewise, “[a] default judgment must not differ in kind from, or
exceed in amount, what is demanded in the pleadings.” Fed. R. Civ. P. 54(c). A successful
4 plaintiff may be entitled to injunctive relief, in addition to damages. See Foxtrap, Inc. v.
Foxtrap, Inc., 671 F.2d 636, 639–40 (D.C. Cir. 1982).
III. ANALYSIS
Default judgments are appropriate when “the adversary process has been halted because
of an essentially unresponsive party.” H.F. Livermore, 432 F.2d at 691. This is one such case.
By failing to file an answer or otherwise defend this action, Toliver has admitted the well-
pleaded allegations of in HomeVestors’ complaint. And having proven the elements of its
alleged trademark infringement claims, HomeVestors is entitled to the sole relief it seeks—a
permanent injunction.
A. Toliver’s Unresponsiveness Satisfies the Standard for a Default Judgment
To warrant a default judgment a defendant must be “essentially,” if not “totally[,]
unresponsive.” Compare id. (requiring a party to be “essentially unresponsive”), with Jackson,
636 F.2d at 836 (recasting “essentially unresponsive” from H.F. Livermore as “totally
unresponsive”), and Int’l Painters & Allied Trades Indus. Pension Fund v. Auxier Drywall, LLC,
531 F. Supp. 2d 56, 57 (D.D.C. 2008) (following Jackson). Whatever the standard—essential or
total unresponsiveness—Toliver has met it here. Toliver’s failure to defend this case has been
“plainly willful, reflected by [his] failure to respond to the summons and complaint, the entry of
default, [and] the motion for default judgment.” Auxier Drywall, 531 F Supp. 2d at 57 (citation
omitted). On the plaintiff’s first attempt, Toliver could not be found for service of the complaint.
See Req. to Reissue Summons. And when he was eventually found and served, see Aff. of
Service, he failed to answer the complaint or seek an extension to do so.
The record reveals that HomeVestors, as it did with the complaint, went to great lengths
to serve Toliver with the instant motion. First, HomeVestors made two attempts at Toliver’s
5 former address, the address where it had served Toliver the complaint. See Aff. of Due
Diligence, Dkt. 16. Then, upon discovering Toliver’s new address, HomeVestors made four
more attempts to serve Toliver there. See id. In its attempts, HomeVestors never found Toliver
himself, but it confirmed with the building concierge that Toliver lived at that address—indeed,
“[the concierge] had seen Mr. Toliver in the lobby recently.” Id. After six attempts and at least
one call and one text message, see id., HomeVestors served Toliver its motion for default
judgment in June 2021 “via process server, FedEx and by certified mail, return receipt
requested,” Am. Certificate of Service; see also Aff. of Service, Dkt. 17. Now, nearly five
months later, Toliver still has not responded. As HomeVestors’s diligent efforts illustrate,
Toliver has been “totally[,] unresponsive” to this lawsuit. Jackson, 636 F.2d at 836. As a result,
HomeVestors “must be protected lest [it] be faced with interminable delay and continued
uncertainty as to [its] rights.” H.F. Livermore, 432 F.2d at 691.
B. Toliver Has Violated and Continues to Violate the Lanham Act
Toliver’s unresponsiveness and the Clerk’s resultant entry of default require the Court to
take as true all well-pleaded factual allegations in the complaint. See Providence Constr.,
304 F.R.D. at 35. Count I alleges that Toliver infringed upon and counterfeited HomeVestors’s
trademark, in violation of § 32(1)(a) of the Lanham Act, 15 U.S.C. § 1114(1)(a). See Compl.
¶¶ 24–32. This section prohibits the unauthorized use “of a registered mark in connection with
the . . . offering for sale . . . or advertising of . . . services on or in connection with which such
use is likely to cause confusion, or to cause mistake, or to deceive.” 15 U.S.C. § 1114(1)(a).
Count II alleges that Toliver infringed upon HomeVestors’s trade name, misrepresented an
association with HomeVestors, and (thus) competed unfairly, in violation of § 43(a)(1)(A) of the
Lanham Act, 15 U.S.C. § 1125(a)(1)(A). See Compl. ¶¶ 33–40. This section 1125(a)(1)(A)
6 prohibits the unauthorized use of “any word, term, [or] name, . . . or any false designation of
origin, . . . [that] is likely to cause confusion, . . . or to deceive as to the affiliation . . . of such
person with another person, or as to the . . . approval of his . . . commercial activities.”
15 U.S.C. § 1125(a)(1)(A).
These two counts allege distinct, but similar, violations. And, indeed, these two
provisions of the Lanham Act parallel one another. The principal difference is that § 43(a)(1)(A)
does not require a registered trademark, while § 32(1)(a) does. See Breaking the Chain Found.,
Inc. v. Capitol Educ. Support, Inc., 589 F. Supp. 2d 25, 29 (D.D.C. 2008). “While Counts [I]
and [II] may appear to internally allege many different grievances—i.e., trademark infringement,
false designation of origin, passing off, and unfair competition—courts have announced that the
elements for each of the aforementioned causes-of-action mirror those for a claim of trademark
infringement.” Globalaw Ltd. v. Carmon & Carmon L. Off., 452 F. Supp. 2d 1, 26 (D.D.C.
2006) (citations omitted); Am. Ass’n for Advancement of Sci. v. Hearst Corp., 498 F. Supp. 244,
262 (D.D.C. 1980) (noting that “the essential elements are the same for either a trademark
infringement or unfair competition action” and that “the remedy for unfair competition,
injunctive relief, is the same as that provided by the infringement law”). To succeed on a
trademark infringement claim, “the plaintiff must show (1) that it owns a valid [or registered]
trademark, (2) that its trademark is distinctive or has acquired a secondary meaning, and (3) that
there is a substantial likelihood of confusion between the plaintiff’s mark and the alleged
infringer’s mark.” Breaking the Chain, 589 F. Supp. 2d at 29 (quoting Globalaw Ltd., 452
F. Supp. 2d at 26–27).
Under its well-pleaded and now-accepted facts, HomeVestors meets all three elements
for both trademark infringement claims. First, HomeVestors owns at least four incontestable
7 registered trademarks—six including Spanish translations—with the text “WE BUY UGLY
HOUSES.” Report, Dkt. 6. Second, HomeVestors’s trademark is distinctive and has acquired
secondary meaning as HomeVestors’s slogan. In part, HomeVestors’s franchisees’ $40 million
annual advertising budget suggests the mark’s distinctiveness, see Compl. ¶ 15, as does
HomeVestors’s nationwide presence and hundreds of franchisees, see Compl. ¶ 16. The mark’s
status as incontestable also commands its distinctiveness. See Compl. Ex. A, Dkt. 1-1. To
acquire a registered trademark—let alone an incontestable one—an entity must show at least
enough distinctiveness to satisfy the Lanham Act. See 15 U.S.C. § 1052(f) (recognizing that if a
mark has been used exclusively and continuously for at least five years, such use is “prima facia
evidence that the mark has become distinctive”); 15 U.S.C. § 1115(b) (providing that
incontestability shows “conclusive evidence of the validity . . . of the registrant’s exclusive right
to use the registered mark in commerce”); Paleteria la Michoacana, Inc. v. Productos Lacteos
Tocumbo S.A. DE C.V., 188 F. Supp. 3d 22, 105 (D.D.C. 2016), aff’d, 743 F. App’x 457
(D.C. Cir. 2018) (finding that § 1115(b) means “that an incontestable mark is conclusively
presumed to be distinctive or to have secondary meaning”). Of course, if a trademark (even an
incontestable one) becomes generic or abandoned, the Patent and Trademark Office may cancel
the trademark’s registration. See 15 U.S.C. § 1064. But that is far from the situation here. The
“WE BUY UGLY HOUSES” mark is not generic but distinct to HomeVestors, and
HomeVestors has not abandoned it. HomeVestors’s active policing of its mark, as evidenced by
this case and others, see, e.g., HomeVestors of Am., Inc. v. Bay Area Hauling, LLC, No. 8:18-
CV-1377-T-36AAS, 2019 WL 5394189 (M.D. Fla. Sept. 10, 2019); HomeVestors of Am., Inc. v.
Fantini, No. 18-CV-3741, 2018 WL 4783969 (E.D.N.Y. Oct. 1, 2018), demonstrates as much.
Finally, Toliver has used HomeVestors’s registered trademarks, see Compl. ¶¶ 17–19; Report—
8 namely its trademarked iterations of “WE BUY UGLY HOUSES”—on his website, Compl. Ex.
B, Dkt. 1-2; TROY T BUYS HOUSES $$$, https://www.troytbuyshouses.com/ (last accessed Dec.
15, 2021) (advertising 48 times on the home page that “We Buy Ugly Houses” and to
“CONTACT -Troy Toliver”). Toliver’s use of HomeVestors’s mark has a substantial likelihood
of misleading customers into believing that Toliver is affiliated with HomeVestors. Given that
Toliver does the same work in the same location as HomeVestors’ franchisees, his use of the
company’s trademark is all the more misleading. See Compl. ¶¶ 10, 17–19. Through his default,
Toliver admits this potential confusion, see Compl. ¶¶ 19, 22, 26, 35, 42, in addition to the other
two elements of HomeVestors’s trademark infringement claims.
C. Toliver’s Ongoing Trademark Infringement Justifies a Permanent
Injunction
Having proven its claims, HomeVestors seeks only one remedy: a permanent injunction.
As the Supreme Court has held, the owner of an incontestable trademark has such a right in these
circumstances. See Park ’N Fly, Inc. v. Dollar Park & Fly, Inc., 469 U.S. 189, 196 (1985)
(Section “33(b)’s declaration that the registrant has an ‘exclusive right’ to use the mark indicates
that incontestable status may be used to enjoin infringement by others.” (quoting 15 U.S.C.
§ 1115(b)); see also Foxtrap, 671 F.2d at 639 (“Although an injunction is traditionally available
only if the remedy at law is inadequate, ‘it is difficult to imagine an unfair competition case
where damages are adequate.’ Denying injunctive relief would force a plaintiff to endure
continuing infringement and to bring successive suits for money damages.” (quoting 2 J. Thomas
McCarthy, Trademarks and Unfair Competition 328–29 (1973))). The Lanham Act allows
injunctions for infringement like this, see 15 U.S.C. § 1116, and HomeVestors has shown that
Toliver’s infringement warrants a permanent injunction.
9 As a threshold matter, to obtain a permanent objection, a plaintiff first must succeed on
the merits. See Amoco Prod. Co. v. Vill. of Gambell, 480 U.S. 531, 544 n.12 (1987). As
explained in section III.B above, HomeVestors has proven that Toliver infringed on its
trademark. Next, the plaintiff must show “(1) that it has suffered an irreparable injury; (2) that
remedies available at law . . . are inadequate to compensate for that injury; (3) that, considering
the balance of hardships between the plaintiff and defendant, a remedy in equity is warranted;
and (4) that the public interest would not be disserved by a permanent injunction.” eBay Inc. v.
MercExchange, L.L.C., 547 U.S. 388, 391 (2006) (citations omitted). HomeVestors meets these
permanent injunction requirements too.
First, “it is generally recognized that trademark infringement by its very nature causes
irreparable injury.” Breaking the Chain, 589 F. Supp. 2d at 30 (internal quotation marks and
citation omitted). The injury here—albeit hard to quantify, particularly without Toliver’s income
statements and customer surveys—springs from the misleading nature of Toliver’s advertising
for the same work in the same location as HomeVestors. The likelihood of confusion between
these competitors is significant. After all, the homepage of Toliver’s website uses
HomeVestors’s trademarked slogan “We Buy Ugly Houses” 48 times. See TROY T BUYS
HOUSES $$$, https://www.troytbuyshouses.com/ (last accessed Dec. 15, 2021). This confusion
has diluted and continues to dilute the value of HomeVestors’s trademark. That is, in essence,
Toliver has stolen and continues to steal from HomeVestors. See Ubeda v. Zialcita, 226 U.S.
452, 454 (1913) (“[T]he earlier trademark was in widespread use and well known, and the
obvious intent and necessary effect of imitating it was to steal some of the good will attaching to
it and to defraud the public.”).
10 Second, this ongoing injury cannot be repaired by monetary damages alone. See
Paleteria la Michoacana, 188 F. Supp. 3d at 117 (“Monetary relief, which [the plaintiff] does
not seek, would be inadequate to cure the harm that [the plaintiff] has suffered and will suffer
absent an injunction.”) (citation omitted); 5 J. Thomas McCarthy, McCarthy on Trademarks and
Unfair Competition § 30:1 (4th ed. 2016) (“Like trying to un-ring a bell, trying to ‘compensate’
after the fact for damage to business goodwill and reputation cannot constitute a just or full
compensation.”). Indeed, HomeVestors withdrew its initial request for monetary damages, see
Compl. ¶ 29, and now seeks only an injunction, see Pl.’s Mem. at 10–11.
Third, the balance of hardships tilts fully in favor of HomeVestors. HomeVestors’s has
used its slogan exclusively for enough time to achieve and maintain an incontestable trademark.
Enjoining Toliver’s improper use will reduce HomeVestors’s hardship. As for Toliver, his
hardship is minimal: He must stop infringing upon HomeVestors’s trademark, which likely
requires no more than removing the word ugly from his advertisements.
Fourth and finally, the public interest favors protecting HomeVestors’s property rights
and upholding the law. See Breaking the Chain, 589 F. Supp. 2d at 30 (“[P]ublic interest favors
protecting against further violation of federal trademark laws.”); see also AARP v. Sycle, 991 F.
Supp. 2d 224, 230 (D.D.C. 2013) (granting a permanent injunction for trademark violation on
default judgment).
Accordingly, this Court will permanently enjoin Toliver from further violating
HomeVestors’s trademark rights.
IV. CONCLUSION
For the foregoing reasons, HomeVestors’s motion for default judgment is granted.
Accordingly, it is
11 ORDERED that the plaintiff’s Motion for Judgment by Default, Dkt. 14, is GRANTED.
A final judgment that specifies the injunctive relief awarded will issue forthwith.
SO ORDERED.
________________________ DABNEY L. FRIEDRICH United States District Judge December 20, 2021