Holman Professional Counseling Centers v. Keenan & Assocs. CA2/7

CourtCalifornia Court of Appeal
DecidedFebruary 18, 2014
DocketB245127
StatusUnpublished

This text of Holman Professional Counseling Centers v. Keenan & Assocs. CA2/7 (Holman Professional Counseling Centers v. Keenan & Assocs. CA2/7) is published on Counsel Stack Legal Research, covering California Court of Appeal primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Holman Professional Counseling Centers v. Keenan & Assocs. CA2/7, (Cal. Ct. App. 2014).

Opinion

Filed 2/18/14 Holman Professional Counseling Centers v. Keenan & Assocs. CA2/7 NOT TO BE PUBLISHED IN THE OFFICIAL REPORTS California Rules of Court, rule 8.1115(a), prohibits courts and parties from citing or relying on opinions not certified for publication or ordered published, except as specified by rule 8.1115(b). This opinion has not been certified for publication or ordered published for purposes of rule 8.1115.

IN THE COURT OF APPEAL OF THE STATE OF CALIFORNIA

SECOND APPELLATE DISTRICT

DIVISION SEVEN

HOLMAN PROFESSIONAL B245127 COUNSELING CENTERS, (Los Angeles County Plaintiff and Respondent, Super. Ct. No. LC097826)

v.

KEENAN & ASSOCIATES,

Defendant and Appellant.

APPEAL from an order of the Superior Court of Los Angeles County, Maria E. Stratton, Judge. Reversed with directions. Kinsella Weitzman Iser Kump & Aldisert, Dale F. Kinsella and Alan Kossoff for Defendant and Appellant. Law Offices of Jonathan W. Biddle, Jonathan W. Biddle; Woolls & Peer and H. Douglas Galt for Plaintiff and Respondent.

___________________ INTRODUCTION

Defendant Keenan & Associates (Keenan) appeals from an order denying its motion to compel plaintiff Holman Professional Counseling Centers (Holman) to arbitrate. We conclude that Keenan, an agent of a party to the arbitration agreement, can enforce the arbitration agreement against Holman, a signatory to the agreement. We also find that Holman’s claims are subject to the arbitration agreement. Therefore, we reverse.

FACTUAL AND PROCEDURAL BACKGROUND

A. The Complaint 1. The Allegations Holman is a corporate provider of inpatient and outpatient psychiatric, drug and alcohol, and employee assistance program services in California. Keenan is an insurance consulting and brokerage firm that provides insurance products and services to schools, community colleges, health care organizations, and municipalities, including employee benefits and health benefit management services. In the fall of 2009 Keenan learned that one of its clients, the Riverside County School District, through its Riverside Employer/Employee Partnership for Benefits (REEP), needed a new provider of psychiatric care for its employees. On behalf of REEP, Keenan asked various psychiatric health care providers, including Holman, to submit a proposal to provide services to REEP. Representatives of Holman and Keenan met on January 26, 2010 “to discuss Holman’s ability to provide services on behalf of REEP.” Debra Yorba, senior vice president of Keenan and the account representative for REEP, chaired the meeting. In response to Yorba’s inquiry regarding Holman’s ability to handle the REEP account, “Holman’s representatives stated that Holman’s past experience indicated that it could provide the services for REEP.”

2 Holman asked for information about REEP’s prior claims experience, explaining that “the request for proposal lacked any prior claims data which Holman needed in order to come up with a realistic quote/bid for REEP.” “Yorba ignored Holman’s concern about REEP’s prior claims experienced with [its prior provider] PacifiCare and stated that Keenan and REEP would be in a partnership with Holman and that their goal was to make a long term commitment; and that if the vendor (Holman) needed to revise their quote/bid based on their claims experience with REEP, they (Keenan and REEP) would be open to revising/renegotiating the amount paid to Holman after Holman was performing services to REEP.” Yorba stated “that Keenan would make sure that REEP would increase the rates paid based upon the current claims experience during the term of the contract if the starting rate was not sufficient based upon the new utilization rates or if any other data . . . supported the need for an increase in the premium to be paid to Holman.” “Throughout the period of time that Holman bid for providing services to REEP up until the time that the Group Contract between REEP and Holman was finalized, Holman’s representatives dealt exclusively and solely with Yorba and other Keenan associates who acted and negotiated on behalf of REEP.”

2. The Contract The Group Contract between Holman and REEP was finalized on July 21, 2010. Holman signed the agreement; REEP did not.1 “Section 3.10 of the Group Contract provides that Holman could increase the premiums to be paid by REEP after giving proper notice.”2 Paragraph 7.16 of the Group Contract, entitled “REEP/Holman

1 Holman did not attach the Group Contract to its complaint. Keenan, however, attached a copy to its motion to compel arbitration. The copy of the Group Contract in the joint appendix is not signed. The listed signatories are Michael Boyd, president of REEP, and Ron Holman, president of Holman. 2 Section 3.10, which related to the increase or decrease of premiums and benefits, states: “Holman shall not increase the amount of the Premium to be paid by REEP, or otherwise increase the compensation to be paid to Holman by REEP for services

3 Arbitration,” states: “Any controversy or claim arising out of or relating to this contract, including any claims for tort liability, bad faith liability, breach of contract, punitive damages or any other claim, but excluding medical malpractice claims by Enrollees, shall be submitted to binding arbitration before the American Arbitration Association. Arbitration must be initiated within six months after the alleged controversy or claim occurred by submitting a written demand to the other party. The failure to initiate arbitration within that period constitutes an absolute bar to the institution of any proceedings.” Paragraph 7.16.5 provides that “[b]y entering into this Contract, REEP and Holman waive their legal rights to have any dispute decided in a court of law before a judge or jury and instead accept the use of arbitration for resolving disputes arising from this Group Plan Contract.” The Group Contract includes an integration clause. Paragraph 7.9 provides: “This Group Plan Contract contains all of the provisions of the agreement between the parties hereto, and no promise or agreement not contained herein shall be binding on the parties unless the same is mutually agreed upon in writing, signed by the parties hereto and attached to this Group Plan Contract. Only an officer or director of Holman has the power to change, modify, or waive the provisions of this Group Plan Contract, and then only in writing. Consent of Enrollees is not required to effect any such change.”

provided pursuant to this Group Plan Contract, except after a period of at least ninety (90) days from either 1) the postage paid mailing to REEP’s business address, or 2) by hand delivery of the written notice of such increase to REEP by Holman. Holman shall not decrease the amount of benefits to be provided pursuant to this Group Plan Contract except after a period of at least thirty (30) days from either the postage paid mailing to REEP, or by hand delivery to REEP of a written notice of such decrease.” A footnote to this section further specified that “[s]hould the actual enrollee count vary by 10% from the original proposed enrollee count, Holman reserves the right to alter the rate accordingly.”

4 3. Performance In reliance on Keenan’s representations and the terms of the Group Contract, Holman “began to perform services on behalf of REEP and its employees in July 2010.”3 From the outset the claim rates experienced by Holman were higher than and out of proportion to what Keenan had represented.

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Holman Professional Counseling Centers v. Keenan & Assocs. CA2/7, Counsel Stack Legal Research, https://law.counselstack.com/opinion/holman-professional-counseling-centers-v-keenan-assocs-ca27-calctapp-2014.