Hollis v. Audible Inc

District Court, W.D. Washington·Decided September 19, 2025·No. 2:24-cv-01999·Unknown

Opinion

UNITED STATES DISTRICT COURT WESTERN DISTRICT OF WASHINGTON JONATHAN HOLLIS, individually and on CASE NO. 2:24-cv-01999-TL behalf of all others similarly situated, ORDER ON MOTION TO DISMISS Plaintiff, v. Defendant.

This matter is before the Court on Defendant Audible, Inc. (“Audible”)’s Motion to Dismiss. Dkt. No. 19. Having considered Plaintiff’s response (Dkt. No. 22), Defendant’s reply (Dkt. No. 23), and the relevant record, and having held oral argument, the Court DENIES Defendant’s motion. Audible is an online platform selling audiobooks and other audio titles. Dkt. No. 1 (Class Action Complaint) (“Complaint”) ¶ 14. This action arises from Defendant’s practice of selling credits, which customers can use to purchase audiobooks or other audio titles, as part of customers’ memberships. Id. ¶ 2. Each of Defendant’s tiered premium membership levels provides customers with a certain number of credits on a monthly or yearly basis. Id. ¶ 4. Defendant advertises to customers

that these credits are “good for any title in our premium selection, yours to keep forever.” Id. Members of the Audible Premium Plus $14.95-per-month plan receive one credit per month, while Audible Premium Plus $22.95-per-month plan members receive two credits per month. Id. ¶¶ 3, 14. Audible Premium Plus Annual $149.50-per-year plan members receive 12 credits per year, while Audible Premium Plus Annual $229.50-per-year plan members receive 24 credits per year. Id. Customers are also able to purchase gift memberships that supply credits to the recipient. Id. ¶ 18. Unused Audible credits expire one year after issue. Id. ¶ 6. Plaintiff, an Audible membership holder, contends that this practice is in violation of Washington law, which makes it “unlawful for any person or entity to issue, or to enforce against a bearer, a gift certificate that

contains . . . [a]n expiration date.” RCW 19.240.20. Over the past six years, Plaintiff received multiple credits through his Audible membership that expired prior to being used. Id. ¶ 22. Plaintiff seeks to represent a class of all persons within the United States who purchased Audible credits that expired within the applicable statute of limitations. Id. ¶ 24. A complaint must include “a short and plain statement of the claim showing that the pleader is entitled to relief.” Fed. R. Civ. P. 8(a)(2). A defendant may seek dismissal when a plaintiff fails to state a claim upon which relief can be granted. Fed. R. Civ. P. 12(b)(6). In reviewing an FRCP 12(b)(6) motion to dismiss, the Court takes all well-pleaded factual

allegations as true and considers whether the complaint “state[s] a claim to relief that is plausible on its face.” Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009) (quoting Bell Atl. Corp. v. Twombly, 550 U.S. 544, 570 (2007)). While “[t]hreadbare recitals of the elements of a cause of action, supported by mere conclusory statements,” are insufficient, a claim has “facial plausibility” when the party seeking relief “pleads factual content that allows the court to draw the reasonable

inference that the defendant is liable for the misconduct alleged.” Iqbal, 556 U.S. at 678. “When reviewing a dismissal pursuant to Rule . . . 12(b)(6), ‘we accept as true all facts alleged in the complaint and construe them in the light most favorable to plaintiff[], the non-moving party.’” DaVinci Aircraft, Inc. v. United States, 926 F.3d 1117, 1122 (9th Cir. 2019) (alteration in original) (quoting Snyder & Assocs. Acquisitions v. United States, 859 F.3d 1152, 1156–57 (9th Cir. 2017)). Defendant contends that Plaintiff fails to allege facts sufficient to establish that Audible credits constitute gift certificates under Washington’s gift certificate statute, Chapter 19.240 RCW, leading to the failure of all his claims. See Dkt. No. 19 at 10.

A. Claim Under Washington’s Gift Certificate Statute, Chapter 19.240 RCW 1. Whether the Statute Requires a Voucher to State a Monetary Value “In 2004, the Washington State Legislature passed RCW 19.240.020 to ‘prohibit acts and practices of retailers that deprive consumers of the full value of gift certificates, such as expiration dates, service fees, and dormancy or inactivity charges on gift certificates.’” Newell v. Recreational Equipment Inc., No. C19-662, 2019 WL 4688782, at *3 (W.D. Wash. Sept. 26, 2019) (quoting RCW 19.240.005). The Washington State Legislature intended the statute to “be liberally construed to benefit consumers.” RCW 19.240.005. The statute provides that “it is unlawful for any person or entity to issue, or to enforce against a bearer, a gift certificate that

contains . . . [a]n expiration date.” RCW 19.240.020. For the purposes of that section, the Washington Legislature defines gift certificate to mean “an instrument evidencing a promise by the seller or issuer of the record that consumer gifts or services will be provided to the bearer of the record to the value or credit shown in the record.” RCW 19.240.010. At the center of the issue here is the term “the value or credit shown in the record” as it is

used in the statute’s definition of “gift certificate.” See RCW 19.240.020(2)(a). Defendant argues that the term “value or credit shown in the record” must be interpreted to mean “a stored value or credit worth a specified amount of cash.” Dkt. No. 19 at 10–11. But Plaintiff contends that this construction “seeks to impose additional restrictions on what counts as a gift certificate under the statute.” Dkt. No. 22 at 6. The legislature directed that “any ambiguities should be resolved by applying the [revised] uniform unclaimed property act to the intangible property in question.” RCW 19.240.005. However, the Uniform Unclaimed Property Act does not contain any definitions for the terms “gift certificate,” “value,” or “credit.” RCW 63.30.010. This appears to be a matter of first impression. The Parties have not identified, and the Court is unable to find, any Washington case discussing whether the definition of “gift

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