Hollis v. Audible Inc

CourtDistrict Court, W.D. Washington
DecidedSeptember 19, 2025
Docket2:24-cv-01999
StatusUnknown

This text of Hollis v. Audible Inc (Hollis v. Audible Inc) is published on Counsel Stack Legal Research, covering District Court, W.D. Washington primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Hollis v. Audible Inc, (W.D. Wash. 2025).

Opinion

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5 6 7 8 UNITED STATES DISTRICT COURT WESTERN DISTRICT OF WASHINGTON 9 AT SEATTLE 10 11 JONATHAN HOLLIS, individually and on CASE NO. 2:24-cv-01999-TL behalf of all others similarly situated, 12 ORDER ON MOTION TO DISMISS Plaintiff, 13 v. 14 AUDIBLE, INC., 15 Defendant. 16

17 18 This matter is before the Court on Defendant Audible, Inc. (“Audible”)’s Motion to 19 Dismiss. Dkt. No. 19. Having considered Plaintiff’s response (Dkt. No. 22), Defendant’s reply 20 (Dkt. No. 23), and the relevant record, and having held oral argument, the Court DENIES 21 Defendant’s motion. 22 I. BACKGROUND 23 Audible is an online platform selling audiobooks and other audio titles. Dkt. No. 1 (Class 24 Action Complaint) (“Complaint”) ¶ 14. This action arises from Defendant’s practice of selling 1 credits, which customers can use to purchase audiobooks or other audio titles, as part of 2 customers’ memberships. Id. ¶ 2. 3 Each of Defendant’s tiered premium membership levels provides customers with a 4 certain number of credits on a monthly or yearly basis. Id. ¶ 4. Defendant advertises to customers

5 that these credits are “good for any title in our premium selection, yours to keep forever.” Id. 6 Members of the Audible Premium Plus $14.95-per-month plan receive one credit per month, 7 while Audible Premium Plus $22.95-per-month plan members receive two credits per month. Id. 8 ¶¶ 3, 14. Audible Premium Plus Annual $149.50-per-year plan members receive 12 credits per 9 year, while Audible Premium Plus Annual $229.50-per-year plan members receive 24 credits per 10 year. Id. Customers are also able to purchase gift memberships that supply credits to the 11 recipient. Id. ¶ 18. 12 Unused Audible credits expire one year after issue. Id. ¶ 6. Plaintiff, an Audible 13 membership holder, contends that this practice is in violation of Washington law, which makes it 14 “unlawful for any person or entity to issue, or to enforce against a bearer, a gift certificate that

15 contains . . . [a]n expiration date.” RCW 19.240.20. Over the past six years, Plaintiff received 16 multiple credits through his Audible membership that expired prior to being used. Id. ¶ 22. 17 Plaintiff seeks to represent a class of all persons within the United States who purchased Audible 18 credits that expired within the applicable statute of limitations. Id. ¶ 24. 19 II. LEGAL STANDARD 20 A complaint must include “a short and plain statement of the claim showing that the 21 pleader is entitled to relief.” Fed. R. Civ. P. 8(a)(2). A defendant may seek dismissal when a 22 plaintiff fails to state a claim upon which relief can be granted. Fed. R. Civ. P. 12(b)(6). In 23 reviewing an FRCP 12(b)(6) motion to dismiss, the Court takes all well-pleaded factual

24 allegations as true and considers whether the complaint “state[s] a claim to relief that is plausible 1 on its face.” Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009) (quoting Bell Atl. Corp. v. Twombly, 2 550 U.S. 544, 570 (2007)). While “[t]hreadbare recitals of the elements of a cause of action, 3 supported by mere conclusory statements,” are insufficient, a claim has “facial plausibility” 4 when the party seeking relief “pleads factual content that allows the court to draw the reasonable

5 inference that the defendant is liable for the misconduct alleged.” Iqbal, 556 U.S. at 678. “When 6 reviewing a dismissal pursuant to Rule . . . 12(b)(6), ‘we accept as true all facts alleged in the 7 complaint and construe them in the light most favorable to plaintiff[], the non-moving party.’” 8 DaVinci Aircraft, Inc. v. United States, 926 F.3d 1117, 1122 (9th Cir. 2019) (alteration in 9 original) (quoting Snyder & Assocs. Acquisitions v. United States, 859 F.3d 1152, 1156–57 (9th 10 Cir. 2017)). 11 III. DISCUSSION 12 Defendant contends that Plaintiff fails to allege facts sufficient to establish that Audible 13 credits constitute gift certificates under Washington’s gift certificate statute, Chapter 19.240 14 RCW, leading to the failure of all his claims. See Dkt. No. 19 at 10.

15 A. Claim Under Washington’s Gift Certificate Statute, Chapter 19.240 RCW 16 1. Whether the Statute Requires a Voucher to State a Monetary Value 17 “In 2004, the Washington State Legislature passed RCW 19.240.020 to ‘prohibit acts and 18 practices of retailers that deprive consumers of the full value of gift certificates, such as 19 expiration dates, service fees, and dormancy or inactivity charges on gift certificates.’” Newell v. 20 Recreational Equipment Inc., No. C19-662, 2019 WL 4688782, at *3 (W.D. Wash. Sept. 26, 21 2019) (quoting RCW 19.240.005). The Washington State Legislature intended the statute to “be 22 liberally construed to benefit consumers.” RCW 19.240.005. The statute provides that “it is 23 unlawful for any person or entity to issue, or to enforce against a bearer, a gift certificate that

24 contains . . . [a]n expiration date.” RCW 19.240.020. For the purposes of that section, the 1 Washington Legislature defines gift certificate to mean “an instrument evidencing a promise by 2 the seller or issuer of the record that consumer gifts or services will be provided to the bearer of 3 the record to the value or credit shown in the record.” RCW 19.240.010. 4 At the center of the issue here is the term “the value or credit shown in the record” as it is

5 used in the statute’s definition of “gift certificate.” See RCW 19.240.020(2)(a). Defendant argues 6 that the term “value or credit shown in the record” must be interpreted to mean “a stored value or 7 credit worth a specified amount of cash.” Dkt. No. 19 at 10–11. But Plaintiff contends that this 8 construction “seeks to impose additional restrictions on what counts as a gift certificate under the 9 statute.” Dkt. No. 22 at 6. The legislature directed that “any ambiguities should be resolved by 10 applying the [revised] uniform unclaimed property act to the intangible property in question.” 11 RCW 19.240.005. However, the Uniform Unclaimed Property Act does not contain any 12 definitions for the terms “gift certificate,” “value,” or “credit.” RCW 63.30.010. 13 This appears to be a matter of first impression.

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