Holdway, Terri v. Lakeside Behavioral Health Systems

2019 TN WC 58
CourtTennessee Court of Workers' Compensation Claims
DecidedApril 15, 2019
Docket2017-08-0751
StatusPublished

This text of 2019 TN WC 58 (Holdway, Terri v. Lakeside Behavioral Health Systems) is published on Counsel Stack Legal Research, covering Tennessee Court of Workers' Compensation Claims primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Holdway, Terri v. Lakeside Behavioral Health Systems, 2019 TN WC 58 (Tenn. Super. Ct. 2019).

Opinion

FILED Apr 15, 2019 09:00 AM(ET) TENNESSEE COURT OF WORKERS' COMPENSATION CLAIMS

TENNESSEE BUREAU OF WORKERS' COMPENSATION COURT OF WORKERS' COMPENSATION CLAIMS AT MEMPHIS

Terri Holdway, ) Docket No.: 2017-08-0751 Employee, ) ~ ) Lakeside Behavioral Health Systems, ) State File No. 15611-2016 Employer, ) And ) New Hampshire Insurance Co., ) Judge Thomas Wyatt Carrier.

COMPENSATION HEARING ORDER DENYING BENEFITS FOR MENTAL INJURY

This matter came before the Court on April8, 2019, for a Compensation Hearing. 1 The primary legal issue is whether Terri Holdway is entitled to benefits for an alleged work-related mental injury. For the reasons below, the Court holds that Ms. Holdway did not prove entitlement to recovery for a mental injury.

History of Claim

Ms. Holdway worked as a nurse at Lakeside Behavioral Health Systems, an in- patient psychiatric facility. Her nursing career lasted more than forty years with almost ten years of employment at Lakeside. The injury occurred when a patient knocked her into a wall in February 2016. 2 Her head and face struck the wall, causing fractured facial bones and a temporary loss of consciousness. Dr. Lawrence Weeda treated her facial injuries surgically and released her without restrictions or permanent impairment.

Ms. Holdway seeks medical, temporary and permanent disability benefits plus attorney's fee and penalties for an alleged mental injury arising out of the February 2016 1 The Court heard this claim on April 4 but gave the parties additional time to brief certain issues. 2 Ms. Holdway did not know exactly how the collision occurred. Lakeside's human resources director testified that a videotape of the incident showed that the patient collided with Ms. Holdway but did not assault her. Lakeside did not deny liability for Ms. Holdway's physical injury.

1 incident. Lakeside defended the mental-injury claim on the ground that Ms. Holdway did not prove that she sustained a mental injury arising primarily out of and in the course and scope of employment. 3

The medical records revealed that Ms. Holdway sought care for mental symptoms from a provider in her primary care physician's office approximately eight and one-half months before her injury at Lakeside. The record for this visit noted that Ms. Holdway said her "life was out of control." She reported depression, anxiety, fatigue, weight change, sleep disturbance, and decreased concentration. She stated she was overwhelmed by Lakeside's high patient census and feared she might give the wrong medication to a patient. Ms. Holdway also complained that she could not get off from work when needed and felt panicked that Lakeside would terminate her because she sometimes arrived late to work. She reported the deaths of friends and a beloved dog, and her involvement in two vehicle collisions, one where she was physically injured, as other factors contributing to her mental symptoms.

The PCP provider diagnosed Ms. Holdway with anxiety and depression, prescribed Zoloft, and referred her to a psychiatrist. She did not see the psychiatrist and testified that she only took two or three Zoloft pills due to side effects. She worked at Lakeside until the date of injury.

Ms. Holdway's first post-injury report of mental symptoms is a March 1 pre- operative note stating that she had a blunt affect and complained of impaired concentration, cognition, and memory. The next day, Ms. Holdway sought unauthorized emergency care for anxiety, dizziness, and nausea that she related to the incident at Lakeside. Diagnostic testing of her heart and brain proved negative, and the emergency provider discharged her with instructions to seek follow-up care with named physicians. Neither party submitted evidence that Ms. Holdway saw these physicians.

Ms. Holdway underwent facial surgery on March 8 by the authorized treating physician, Dr. Lawrence Weeda, and a resident. The initial post-operative reports do not document mental symptoms. However, on April 6, a resident dentist at UT noted that Ms. Holdway "seems very anxious/paranoid since the attack" and "recommended" she seek "psychiatric/psychological" care. The resident released her to return to work on April 11. Dr. Weeda later rated Ms. Holdway with 0% impairment for her physical ffi]Ury.

Ms. Holdway returned to work without seeking psychiatric care. Neither Lakeside nor its carrier offered her a psychiatric panel. Lakeside explained that it did not offer a psychiatric panel because Dr. Weeda did not make a psychiatric referral as required by

3 Both parties raised a number of other issues in their zealous representation of their clients. In the interest of brevity, the Court limits its discussion to the issue it deemed necessary to its decision.

2 law.

Ms. Holdway testified that she performed her work satisfactorily "on the surface" after her return but feared another patient attack. She stated Lakeside continued to assign her an overwhelming amount of work. She claimed she complained of nervousness and anxiety to her supervisors, Jennifer Castellaw and Christina Wyatt, and told them she needed to see "somebody." However, she testified that she never specifically asked Lakeside or the adjuster to provide a psychiatric panel or schedule her with a psychiatrist.

Lakeside's human resources manager, Lori Deason, testified that she assisted Ms. Holdway with her workers' compensation claim. She noticed Ms. Holdway was anxious about the correct steps to take in her claim. She gave Ms. Holdway a brochure about Lakeside's Employee Assistance Program (EAP). Ms. Holdway did not specifically ask Ms. Deason for psychiatric treatment or a panel.

Ms. Holdway testified that she experienced increasing mental difficulty as she worked at Lakeside after the injury. She claimed her fear of another attack increased and that, while an incident in which a patient spat and threw a wheelchair at her pushed her closer to leaving Lakeside, it did not compel her to resign. In fact, Ms. Holdway continued working until December 2016, when she resigned in the middle of a shift after an argument with a supervisor. She wrote an immediate notice, stating, '.'I am resigning due to medical and emotional issues that have come up after I was attacked by a patient in February."

Ms. Holdway attempted to rescind the resignation thirty minutes later. Ms. Deason and Lakeside's nursing executive met with her the following day. Ms. Holdway asked for her job back and stated she believed she could perform the necessary duties. Ms. Deason testified that Ms. Holdway stated during the meeting that she was anxious about her job performance, especially about giving patients the wrong medication, but she specifically said that she was not afraid of the patients. Nonetheless, Lakeside declined to reinstate Ms. Holdway because she had abandoned patients during the middle of a shift.

Ms. Holdway has not worked since. She testified she did not attempt to obtain a 4 new position because she was not mentally or physically able to perform nursing work. Presently, she receives Social Security retirement benefits.

Ms. Holdway worked seven months at Lakeside after the injury before she sought treatment for mental symptoms. She returned to her PCP's office in November 2016 and reported anxiety over several issues, including the injury at Lakeside, a collision where

4 Ms. Holdway attended the Compensation Hearing in a wheelchair. She testified that she has badly arthritic knees and suffered a stroke after leaving Lakeside. 3 her car was totaled, and the deaths of several friends. Ms. Holdway reported nervousness about going out into the public and to work. The PCP diagnosed anxiety and post- traumatic stress disorder, prescribed Zoloft, and recommended psychiatric care.

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Related

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46 S.W.3d 131 (Tennessee Supreme Court, 2001)

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Bluebook (online)
2019 TN WC 58, Counsel Stack Legal Research, https://law.counselstack.com/opinion/holdway-terri-v-lakeside-behavioral-health-systems-tennworkcompcl-2019.