Hogan v. Ulta Salon

2024 NY Slip Op 31197(U)
New York Supreme Court, New York County·Decided April 7, 2024·Unpublished

Opinion

Hogan v Ulta Salon

2024 NY Slip Op 31197(U)

April 7, 2024

Supreme Court, New York County Docket Number: Index No. 651986/2020 Judge: Andrea Masley

Cases posted with a "30000" identifier, i.e., 2013 NY Slip Op 30001(U), are republished from various New York State and local government sources, including the New York State Unified Court System's eCourts Service. This opinion is uncorrected and not selected for official publication.

NYSCEF DOC. NO. 165 RECEIVED NYSCEF: 04/07/2024

SUPREME COURT OF THE STATE OF NEW YORK COUNTY OF NEW YORK: COMMERCIAL DIVISION PART 48 ----------------------------------------------------------------------------------- X

SARAH HOGAN, ELIA RAMIREZ, AMBER MAHA, INDEX NO. 651986/2020 JESSICA SHELP

Plaintiff, MOTION DATE 06/24/2022

- V - MOTION SEQ. NO. 009 ULTA SALON, COSMETICS & FRAGRANCE, INC., DECISION+ ORDER ON

Defendant. MOTION

----------------------------------------------------------------------------------- X HON. ANDREA MASLEY:

The following e-filed documents, listed by NYSCEF document number (Motion 009) 83, 84, 85, 86, 87, 88, 89, 90, 91, 92, 93, 97, 98,100,106,107,108,109,110,111,112,113,114,115,116,117,118, 119,129,130,131,134,135,136,137,138,139,143,144,145,158 were read on this motion to/for MISCELLANEOUS

Upon the foregoing documents, it is Plaintiffs Sarah Hogan, Elia Ramirez, and Jessica Shelp move, pursuant to CPLR 901 and 902, for an order certifying three classes of individuals who, from May 26, 2017 to the present, purchased online any product from defendant, Ulta Salon, Cosmetics & Fragrance, Inc. (Ulta) that was advertised as "vegan" but listed an animal- derived ingredient called "carmine". The separate classes are identified as individuals who after that date bought the products within the states of New York, California and lllinois. 1 For the reasons set forth below, the motion is denied.

1

Plaintiffs originally sought certification of five classes. However, by stipulation dated June 23, 2022 (NYSCEF 82), plaintiffs dismissed plaintiff Amber Maha, the only class representative for Florida. Accordingly, plaintiffs are no longer seeking certification of a Florida class. Plaintiffs also do not seek certification of a nationwide class.

651986/2020 HOGAN, SARAH vs. UL TA BEAUTY, INC. Page 1 of 17 Motion No. 009

1 of 17

[* 1]

NYSCEF DOC. NO. 165 RECEIVED NYSCEF: 04/07/2024

BACKGROUND

Plaintiffs allege in the Second Amended Class Action Complaint (SAC), Ulta is a

national cosmetics retail chain that sells its products through hundreds of retail stores

and its on line retail website. (NYSCEF 82, Second Amended Complaint ,m 12, 18.) Ulta advertised products in its online store as being "vegan" or "free of animal derived

products," including Nudestix Intense Matte Lip and Cheek Pencil, NYX Professional Makeup Sweet Cheeks Powder Blush, Smashbox Super Fan Mascara, and Ulta Luxe Lipstick. (Id., ,I 19.) However, the products were not vegan or free of animal derived products because they contained carmine, a pigment made from the ground up scales of Cochineal beetles. (Id., ,I,I 6, 21-22.)

Plaintiffs further allege in the SAC that as matter of personal morality, plaintiffs and other consumers specifically seek to buy vegan cosmetics to avoid products that have been tested on animals or contain any animal products, including insects. (Id., ,I,I 3-4.) Vegan products and products marked cruelty free command a premium because such items are consistent with consumer's beliefs, but scarce. (Id., ,I 9). Plaintiffs relied upon defendant's representations that the products were vegan, were outraged upon discovering that they were not, and the products became unusable and worthless to them. (Id., ,I,I 45-46.) Had they known that the products were not vegan, plaintiffs and other vegan consumers would not have bought them. (Id., ,I 10.)

In discovery, Ulta's expert identified 178 individual products or "stock keeping units" (SKUs) grouped within 30 product "families" that were advertised as "vegan" or "free of animal derived ingredients" on the company's website but whose ingredients contained the word "carmine." (NYSCEF 114, Expert Report of Lorin M. Hitt, Ph.D [the

651986/2020 HOGAN, SARAH vs. UL TA BEAUTY, INC. Page 2 of 17 Motion No. 009

2 of 17

[* 2]

NYSCEF DOC. NO. 165 RECEIVED NYSCEF: 04/07/2024

Hitt Report], ,i 40.) Each family was comprised of SKUs that are differentiated by their color or shades but are otherwise identical or nearly identical. (Id., ,i 19.) Of the 30 product families, two of them -- UBC Luxe Lipstick and UBC Matte Metallic Liquid Lipstick-were manufactured by Ulta. (Id., ,i,i41-42.) Those two families are comprised of 47 SKUs. (Id., ,I41.) The remaining 28 families, comprised of 131 SKUs, are third- party products representing 13 different brands. (Id., ,i,i 41-42.)

Ulta makes all the decisions regarding the merchandising of its own manufactured products. (Id., ,I20.) The presentation of product information, including whether a product is vegan, differs depending on whether it appears online or in-store. (Id.) Online, a product's webpage includes both a description of the product's features and ingredients, but in-store, the information may be displayed in various places including on signage, shelf-edge strips and the product's package. (Id.) If some, but not all of the shades of a particular product family contained carmine, the ingredient list could state that the product "may contain" carmine. (Id., ,I38.) Ulta has less control over the merchandising of the third-party brands it sells as it largely accepts the on line item descriptions and ingredients and in-store graphics provide by the manufacturers. (Id., ,i,i 20-21.) By July 2020, after this action was commenced, Ulta removed the vegan descriptions from the products at issue. (Id., ,i 22.)

In the complaint, plaintiff Hogan, an Illinois resident alleges that she is a vegan who logged on to defendant's online website in February 2020 to shop for cruelty free and vegan mascara. (NYSCEF 87, SAC ,i,i 13, 30.) She purchased Smashbox's "Super Fan Mascara" relying upon defendant's advertisements and disclosures that the product was vegan, but it in fact contained Carmine. (Id., ,i 31.) At her deposition, she

651986/2020 HOGAN, SARAH vs. UL TA BEAUTY, INC. Page 3 of 17 Motion No. 009

3 of 17

[* 3]

NYSCEF DOC. NO. 165 RECEIVED NYSCEF: 04/07/2024

testified she usually tries to buy only vegan cosmetics. (NYSCEF 93, Hogan Dep. Tr. 17: 18-19). When shopping, she looks for the vegan symbol and assumes the product is not vegan if she does not see one. (Id., 42:5:11.) She could not recall a specific instance of having seen any vegan symbol in connection with an online or in-store purchase of an U lta product. (Id., 31 :8-34: 17.) She does not adhere to a strictly vegan diet or consistently screen for vegan ingredients in cleaning products or at nail salons. (Id., 35:10-12; 38:7-18; 39:1-8; 47:16-23.) As it turns out, the mascara Hogan bought does not contain carmine. (NYSCEF 118, product packaging.)

Ramirez, a California resident, is a consumer who looks for cosmetics, that are

advertised as cruelty free and vegan. (NYSCEF 87, SAC ,m 14, 34.) She alleges that in 2019 she began shopping for vegan cosmetics in one of defendant's retail stores in

Riverside, California. (Id. ,I 35.) In reliance on defendant's in-store shelf advertisements claiming the products were vegan, she bought Smashbox's "Super Fan Mascara," and NYX Professional Makeup "Sweet Cheeks Creamy Powder Blush", which contained carmine. (Id. ,I,I 34-39.) At her deposition, she testified that she remembered that the mascara was identified as vegan but did not remember anything else about the advertising for it. (NYSCEF 91, Ramirez Dep. Tr. 59:12-23.) She did not remember when, where or how she bought the blush, or whether it was in-store or online. (Id., 81:7-83:1.)

Free access — add to your briefcase to read the full text and ask questions with AI

Hogan v. Ulta Salon, 2024 NY Slip Op 31197(U) (N.Y. Super. Ct. 2024).

2024 NY Slip Op 31197(U) (Hogan v. Ulta Salon) — published by Counsel Stack Legal Research, free access to 12M+ legal documents.

Related

Small v. Lorillard Tobacco Co.
720 N.E.2d 892 (New York Court of Appeals, 1999)
Stutman v. Chemical Bank
731 N.E.2d 608 (New York Court of Appeals, 2000)
Weinberg v. Hertz Corp.
116 A.D.2d 1 (Appellate Division of the Supreme Court of New York, 1986)
Weinstein v. Jenny Craig Operations, Inc.
138 A.D.3d 546 (Appellate Division of the Supreme Court of New York, 2016)
Mid Is. LP v. Hess Corp.
2020 NY Slip Op 3270 (Appellate Division of the Supreme Court of New York, 2020)
City of New York v. Maul
929 N.E.2d 366 (New York Court of Appeals, 2010)
Borden v. 400 East 55th Street Associates, L.P.
23 N.E.3d 997 (New York Court of Appeals, 2014)
Weil v. McClough
460 N.E.2d 230 (New York Court of Appeals, 1983)
Weinberg v. Hertz Corp.
509 N.E.2d 347 (New York Court of Appeals, 1987)
Globe Surgical Supply v. GEICO Insurance
59 A.D.3d 129 (Appellate Division of the Supreme Court of New York, 2008)
Kudinov v. Kel-Tech Construction Inc.
65 A.D.3d 481 (Appellate Division of the Supreme Court of New York, 2009)
Pludeman v. Northern Leasing Systems, Inc.
74 A.D.3d 420 (Appellate Division of the Supreme Court of New York, 2010)
Dabrowski v. Abax Inc.
84 A.D.3d 633 (Appellate Division of the Supreme Court of New York, 2011)
Bloom v. Cunard Line, Ltd.
76 A.D.2d 237 (Appellate Division of the Supreme Court of New York, 1980)
Friar v. Vanguard Holding Corp.
78 A.D.2d 83 (Appellate Division of the Supreme Court of New York, 1980)
Pruitt v. Rockefeller Center Properties, Inc.
167 A.D.2d 14 (Appellate Division of the Supreme Court of New York, 1991)
Tait v. BSH Home Appliances Corp.
289 F.R.D. 466 (C.D. California, 2012)