Hoffman v. United Airlines, Inc.

CourtDistrict Court, N.D. Illinois
DecidedMay 1, 2025
Docket1:21-cv-06395
StatusUnknown

This text of Hoffman v. United Airlines, Inc. (Hoffman v. United Airlines, Inc.) is published on Counsel Stack Legal Research, covering District Court, N.D. Illinois primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Hoffman v. United Airlines, Inc., (N.D. Ill. 2025).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE NORTHERN DISTRICT OF ILLINOIS EASTERN DIVISION MICHEAL (SUSIE) HOFFMAN, ) MARGARETT ROUMAIN, ) GREGORY FRANK, VICTOR ) YUSTMAN, VICTORIA FELLOWS, ) MARIA DEGLAUVE, RON OZAKI, ) BERNHARD J. ORNELLAS, ERNEST )

HEWSON, DONNA LOUCKS, ) ROXANN MERLINI, JO GAWLER, )

and ROBERT KEARNEY, ) ) No. 21-cv-06395 Plaintiffs, ) ) Judge John J. Tharp, Jr. v. ) ) UNITED AIRLINES, INC., UNITED ) AIRLINES 36-MONTH ) SUPPLEMENTAL BENEFIT PLAN, ) UNITED AIRLINES VOLUNTARY ) SEPARATION PROGRAM 2 (VSP2), ) UNITED AIRLINES FRONTLINE ) VOLUNTARY SEPARATION LEAVE ) (VSL) PROGRAM, UNITED ) AIRLINES CONSOLIDATED ) WELFARE BENEFIT PLAN, and ) UNITED AIRLINES RETIREE ) MEDICAL PROGRAM, ) ) Defendants. )

MEMORANDUM OPINION AND ORDER This action arises from a dispute over a policy announced by United Airlines, Inc., in 2017, which promised all then-current employees that if any “early out” program was offered within three years of their retirement, they would be eligible for the financial benefits of that program. The plaintiffs bring this action on behalf of themselves and a putative class of similarly situated former employees of United, alleging that United reneged on that promise and denied them the monetary benefits of two early retirement programs offered within three years after they retired. They seek the payment of benefits as well as injunctive and equitable relief under the Employee Retirement Income Security Act of 1974 (“ERISA”), 29 U.S.C. § 1001 et seq. In the alternative, they claim entitlement to relief under a state law theory of breach of contract. The defendants have moved to dismiss pursuant to Federal Rule of Civil Procedure 12(b)(6) for failure to state a claim. For the reasons set forth in this opinion, that motion is granted.

BACKGROUND The following facts are drawn largely from the plaintiffs’ Second Amended Complaint. In assessing motions brought under Rule 12(b)(6), the Court accepts as true all of the complaint’s well-pleaded facts and draws all reasonable inferences therefrom in the plaintiffs’ favor. See Agnew v. Nat’l Collegiate Athletic Ass’n, 683 F.3d 328, 334 (7th Cir. 2012). The Court also takes notice of the various plan and policy documents attached to the defendants’ motion to dismiss, which are “referred to in the [plaintiffs’] complaint and are central to [their] claim.” Wright v. Associated Ins. Cos., 29 F.3d 1244, 1248 (7th Cir. 1994). The 2017 Policy By way of background, United has, at various times, offered certain employees “early out”

programs, which incentivize long-term employees to voluntarily separate from the company earlier than they otherwise would have in exchange for additional compensation and/or benefits. Second Amended Complaint (hereinafter, “SAC”) ¶ 32, ECF No. 54. These programs are typically offered during times of financial distress, in order to reduce the company’s overhead. Id. In August 2017, the CEO of United, Oscar Munoz, sent an announcement to all United employees stating: “[A] frequent question that arises from our colleagues is: When can we expect to have another early out opportunity so that we can plan for retirement?” Id. ¶ 35. Munoz explained that many employees were hesitant to retire when they wanted to for fear that an “early out” program may be offered in the near future and that they may miss out on the benefits of that program because they had already left the company. Id. ¶ 36. In order to allay that fear, Munoz said, beginning on August 17, 2017, if United offered an early out program within 36 months after an employee’s retirement, that employee would be “eligible for the financial benefits of the program even after retiring.” Id. ¶ 37. The written version of the policy (the “2017 Policy”) stated: In the event that the Company offers an Early Out program after August 17, 2017, any employee who has retired in good standing within the previous 36 months of the closing date of the Early Out election window, meets all applicable Early Out Plan eligibility requirements and conditions as of their retirement date and, whose last work assignment immediately prior to retirement was from the workgroup offering the Early Out, will be eligible to participate in the Early Out and receive all monetary benefits being offered. . . . This policy would not affect retiree benefits or retiree travel and does not apply to any employee who retired under a previous Early Out Program. The Company reserves the right to modify or terminate this policy at any time and for any reason. Ex. A to Lounsbury Decl. in Support of Mot. to Dismiss (hereinafter, “Lounsbury Decl.”) 2, ECF No. 59-1. A set of “Frequently Asked Questions,” issued in conjunction with the 2017 Policy, clarified that “[t]he company will provide any corresponding monetary amount that the retiree would have been eligible for under the designated eligibility criteria for the early out plan being offered” and that “[y]ou will be eligible to receive the financial benefits of any early out program which applies to the last workgroup you worked in immediately prior to retirement.” Ex. B to Lounsbury Decl. 2, ECF No. 59-2. Voluntary Separation Program 2 (“VSP2”) In the summer of 2020, United introduced the Voluntary Separation Program 2 (“VSP2”), which offered various types of severance benefits to employees of specified age and years of service, across the entire company, who retired under the program. SAC ¶¶ 45-46, 52. There were two “options” available under VSP2. Id. ¶ 47. Under one of those options, employees would be provided with a three-month “leave” period during which they would receive 25% of their pay and enhanced medical benefits. Id. The FAQs that accompanied VSP2 stated that the program was not an early out program, and therefore not covered by the 2017 Policy—that is, anyone who retired within 36 months prior to the offering of VSP2 was not eligible for its benefits. Id. ¶¶ 49-50. The FAQs stated: “This program is not an early out, which is a financial incentive program. This program provides partially paid leave or medical, retirement benefit[s] and pass travel enhancements. These types of benefits are excluded from the 2017 policy.” Ex. I to Lounsbury

Decl. 10, ECF No. 59-9. United told employees that VSP2 would be “the richest voluntary package we foresee being able to offer.” SAC ¶ 55. It also threatened that employees who did not take VSP2 could be furloughed. Id. ¶ 54. Sunsetting of 2017 Policy In October 2020, United announced that it would be sunsetting the 2017 Policy as of January 1, 2021. Ex. C to Lounsbury Decl. 2, ECF No. 59-3. The FAQs issued with that announcement stated that the 2017 Policy had been put in place because “[a]t that point, we were confident that, barring a completely catastrophic situation (one like COVID-19, which we never would have predicted), we would not have a need to offer an early out.” Id. at 4. However,

our situation now is completely different than it was in 2017. . . . [W]e have found ourselves needing to encourage employees to take separation or retirement opportunities, so the August 2017 early out policy no longer makes sense. Changing this policy does not signal that we are planning to offer an early out program in early 2021. At this time, we do not have any plans to offer an early out. Id.. The FAQs also included the question: “What do we mean by being eligible to receive the ‘financial benefits’ of an early out?” Id. at 5.

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