Hoffman v. Atlas Title Solutions, Ltd.

2023 Ohio 1706, 214 N.E.3d 1271
CourtOhio Court of Appeals
DecidedMay 22, 2023
Docket14-23-04
StatusPublished

This text of 2023 Ohio 1706 (Hoffman v. Atlas Title Solutions, Ltd.) is published on Counsel Stack Legal Research, covering Ohio Court of Appeals primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Hoffman v. Atlas Title Solutions, Ltd., 2023 Ohio 1706, 214 N.E.3d 1271 (Ohio Ct. App. 2023).

Opinion

[Cite as Hoffman v. Atlas Title Solutions, Ltd., 2023-Ohio-1706.]

IN THE COURT OF APPEALS OF OHIO THIRD APPELLATE DISTRICT UNION COUNTY

CONOR HOFFMAN,

PLAINTIFF-APPELLANT, CASE NO. 14-23-04

v.

ATLAS TITLE SOLUTIONS, LTD, OPINION

DEFENDANT-APPELLEE.

Appeal from Union County Common Pleas Court Trial Court No. 2021-CV-0123

Judgment Reversed and Cause Remanded

Date of Decision: May 22, 2023

APPEARANCES:

Micaela M. Taylor for Appellant

David L. Van Slyke for Appellee Case No. 14-23-04

ZIMMERMAN, J.

{¶1} Plaintiff-appellant, Conor Hoffman (“Hoffman”), appeals the

November 17, 2022 judgment of the Union County Court of Common Pleas

granting summary judgment in favor of defendant-appellee, Atlas Title Solutions,

Ltd. (“Atlas Title”), as to Hoffman’s breach-of-contract and breach-of-fiduciary-

duty claims. For the reasons that follow, we reverse.

{¶2} This case presents a novel issue requiring the analysis of who bears the

responsibility for the escrow fraud that took place in this case. Even though we

ultimately conclude that the trial court improperly granted summary judgment in

favor of Atlas Title as to Hoffman’s breach-of-contract and breach-of-fiduciary-

duty claims because (at a minimum) genuine issues of material fact remain as to

whether an implied agreement for escrow services exists, we acknowledge that more

percolating issues exist in this case. Importantly, we agree that triable issues remain

as to whether (at the very least) Atlas Title implemented “proper” security measures

to prevent Hoffman’s personal information from being “phished” to precipitate the

“spoofed” email or whether Hoffman should have recognized that the email was

“spoofed.”

{¶3} By way of background, this case stems from an April 22, 2021 real-

estate closing during which Hoffman and Macie McMahon (“McMahon”),

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Hoffman’s fiancé, were defrauded of $289,722.19.1 Hoffman contracted to

purchase real-estate located at 322 Moss Court in Marysville, Ohio for $290,000.00

(cash) from Richard D. and Stephanie Little (the “Littles”). See Rassi v. Buckeye

Title Agency, Inc., 2d Dist. Montgomery No. 28985, 2021-Ohio-2129, ¶ 3

(explaining that “[t]his was a cash transaction, meaning, of course, that a bank was

not involved”). For purposes of the transaction, Tamie Gordon (“Gordon”), a real-

estate agent with Big Hill Realty Corporation, dba Better Homes and Gardens Big

Hill (“Better Homes and Gardens”) represented the Littles, while Jasmine

McKenzie (“McKenzie”), a real-estate agent with Consultants Realty, LLC, dba

Keller Williams Consultants Realty (“Keller Williams”) represented Hoffman and

McMahon.

{¶4} Nevertheless, Hoffman and the Littles engaged Atlas Title as the escrow

agent and title agent for the sale after Gordon suggested its services.2 As a result,

Melonie McCaulley (“McCaulley”) of Atlas Title served as the escrow agent and

closing official for the transaction. Importantly, Hoffman and the Littles shared the

cost of Atlas Title’s services. Of those services, Hoffman bore the recording fee,

the wire fee, and cost of title insurance, while Hoffman and the Littles shared the

cost of the title binder and Atlas Title’s settlement fee.

1 The purchase contract and deed are in only Hoffman’s name. 2 At the time that Gordon recommended hiring Atlas Title as the escrow officer and title agent for the sale of the property, Gordon “had a marketing role with Atlas” and Atlas Title employed Gordon’s fiancé. (McCaulley Depo. at 68).

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{¶5} On April 13, 2021, a representative of Keller Williams informed

Hoffman and McMahon that they needed to wire $289,722.19 to Atlas Title at least

one day prior to the April 22, 2021 closing. McCaulley and Alice Elliot (“Elliot”),

McCaulley’s assistant, were copied on that email. The email further instructed

Hoffman and McMahon that “[t]he Title company will send you wire instructions

in a secure email. Upon receiving your wiring instructions, please contact or have

your bank contact the title company above, to confirm wiring instructions.” (Italics

sic.); (Underline added.) (Doc. No. 51, Ex. K1). Similarly, the day before,

McKenzie instructed Hoffman by text message that “[t]he title company will

provide wiring instructions. Be sure to call them to confirm the amount to wire and

instructions BEFORE you wire any money.” (Emphasis sic.) (Doc. No. 51, Ex. I).

{¶6} Further, Joanie Lowry (“Lowry”), a client care coordinator with Keller

Williams, sent a Google Calendar invitation to Hoffman and McMahon as well as

McKenzie, McCaulley, and Elliott indicating the details for closing. Critically, the

invitation reflects McCaulley’s and Elliott’s email addresses as

melonie@atlastitlesoulutions.com and alice@atlastitlesoulutions.com, respectively.

{¶7} On April 20, 2021, Hoffman and McMahon received an email—which

appeared to be legitimate—from someone claiming to be Elliot (from email address

titleclosingagent101@gmail.com). See Children’s Apparel Network Ltd. v. Twin

City Fire Ins. Co., S.D.N.Y. No. 18 Civ. 10322, 2019 WL 3162199, *1 (June 26,

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2019), fn. 3 (noting that “‘an email spoofing scheme’” is “defined as ‘a fraudulent

or malicious practice in which a communication is sent from an unknown source

disguised as a source known to the receiver’”); Silverstein v. Keynetics Inc., 192

F.Supp.3d 1045, 1051 (N.D.Ca.2016) (defining “email spoofing’” as a situation “by

which ‘the header of an e-mail appears to have originated from someone or

somewhere other than the actual source.’”), quoting Dep’t of Justice News Release,

FBI Says Web “Spoofing” Scams Are A Growing Problem, 2003 WL 21692056,

(July 21, 2003); Premiere Digital Access, Inc. v. Cent. Tel. Co., 360 F.Supp.2d

1161, 1163 (D.Nev.2005) (defining “‘spoofing’” as “the practice of forging e-mail

header information to hide the source of the e-mail”).

{¶8} The above email instructed Hoffman and McMahon to wire

$289,772.19 to an account purporting to belong to Atlas Title. Importantly, the

email was sent to Hoffman and McMahon during the timeframe that they were

expecting to receive such email and the email “contained the actual time and date

of the closing * * * , [Hoffman’s and McMahon’s] names, the purchase price, the

identity of the individual at Atlas [Title] involved in the closing, and a replica of

[Atlas Title’s] actual wire transfer form, complete with the Atlas [Title] logo.”

(Doc. No. 2). Believing the authenticity of the email, Hoffman completed the wire

transfer that same day. Indeed, Hoffman, using the contact number provided on the

e-mail that he thought was from Atlas Title, contacted the person posing as a

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representative of Atlas Title to confirm the transaction. However, the email was not

from Elliot or anyone at Atlas Title, and, unbeknownst to Hoffman and McMahon,

the email instructed them to wire the funds to an account belonging to an

unidentified person. Specifically, Hoffman and McMahon were instructed to wire

the funds to Frances Real Estate, LLC at an account held by Wells Fargo Bank in

Cincinnati, Ohio.

{¶9} Significantly, prior to the transaction at issue in this case, Atlas Title

had been notified of a prior hacking incident, which compromised its email system

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Bluebook (online)
2023 Ohio 1706, 214 N.E.3d 1271, Counsel Stack Legal Research, https://law.counselstack.com/opinion/hoffman-v-atlas-title-solutions-ltd-ohioctapp-2023.