Hoffman v. Atlas Title Solutions, Ltd.

2023 Ohio 1706, 214 N.E.3d 1271
Ohio Court of Appeals·Decided May 22, 2023·No. 14-23-04·Published

Opinion

IN THE COURT OF APPEALS OF OHIO THIRD APPELLATE DISTRICT

UNION COUNTY

CONOR HOFFMAN, PLAINTIFF-APPELLANT, CASE NO. 14-23-04 v.

ATLAS TITLE SOLUTIONS, LTD, OPINION DEFENDANT-APPELLEE.

Appeal from Union County Common Pleas Court Trial Court No. 2021-CV-0123

Judgment Reversed and Cause Remanded Date of Decision: May 22, 2023

APPEARANCES:

Micaela M. Taylor for Appellant David L. Van Slyke for Appellee

ZIMMERMAN, J.

{¶1} Plaintiff-appellant, Conor Hoffman (“Hoffman”), appeals the November 17, 2022 judgment of the Union County Court of Common Pleas granting summary judgment in favor of defendant-appellee, Atlas Title Solutions, Ltd. (“Atlas Title”), as to Hoffman’s breach-of-contract and breach-of-fiduciary- duty claims. For the reasons that follow, we reverse.

{¶2} This case presents a novel issue requiring the analysis of who bears the responsibility for the escrow fraud that took place in this case. Even though we ultimately conclude that the trial court improperly granted summary judgment in favor of Atlas Title as to Hoffman’s breach-of-contract and breach-of-fiduciary- duty claims because (at a minimum) genuine issues of material fact remain as to whether an implied agreement for escrow services exists, we acknowledge that more percolating issues exist in this case. Importantly, we agree that triable issues remain as to whether (at the very least) Atlas Title implemented “proper” security measures to prevent Hoffman’s personal information from being “phished” to precipitate the “spoofed” email or whether Hoffman should have recognized that the email was “spoofed.”

{¶3} By way of background, this case stems from an April 22, 2021 real-

estate closing during which Hoffman and Macie McMahon (“McMahon”),

Hoffman’s fiancé, were defrauded of $289,722.19.1 Hoffman contracted to purchase real-estate located at 322 Moss Court in Marysville, Ohio for $290,000.00 (cash) from Richard D. and Stephanie Little (the “Littles”). See Rassi v. Buckeye Title Agency, Inc., 2d Dist. Montgomery No. 28985, 2021-Ohio-2129, ¶ 3 (explaining that “[t]his was a cash transaction, meaning, of course, that a bank was not involved”). For purposes of the transaction, Tamie Gordon (“Gordon”), a real- estate agent with Big Hill Realty Corporation, dba Better Homes and Gardens Big Hill (“Better Homes and Gardens”) represented the Littles, while Jasmine McKenzie (“McKenzie”), a real-estate agent with Consultants Realty, LLC, dba Keller Williams Consultants Realty (“Keller Williams”) represented Hoffman and McMahon.

{¶4} Nevertheless, Hoffman and the Littles engaged Atlas Title as the escrow agent and title agent for the sale after Gordon suggested its services.2 As a result, Melonie McCaulley (“McCaulley”) of Atlas Title served as the escrow agent and closing official for the transaction. Importantly, Hoffman and the Littles shared the cost of Atlas Title’s services. Of those services, Hoffman bore the recording fee, the wire fee, and cost of title insurance, while Hoffman and the Littles shared the cost of the title binder and Atlas Title’s settlement fee.

1 The purchase contract and deed are in only Hoffman’s name. 2 At the time that Gordon recommended hiring Atlas Title as the escrow officer and title agent for the sale of the property, Gordon “had a marketing role with Atlas” and Atlas Title employed Gordon’s fiancé. (McCaulley Depo. at 68).

{¶5} On April 13, 2021, a representative of Keller Williams informed Hoffman and McMahon that they needed to wire $289,722.19 to Atlas Title at least one day prior to the April 22, 2021 closing. McCaulley and Alice Elliot (“Elliot”), McCaulley’s assistant, were copied on that email. The email further instructed Hoffman and McMahon that “[t]he Title company will send you wire instructions in a secure email. Upon receiving your wiring instructions, please contact or have your bank contact the title company above, to confirm wiring instructions.” (Italics sic.); (Underline added.) (Doc. No. 51, Ex. K1). Similarly, the day before, McKenzie instructed Hoffman by text message that “[t]he title company will provide wiring instructions. Be sure to call them to confirm the amount to wire and instructions BEFORE you wire any money.” (Emphasis sic.) (Doc. No. 51, Ex. I).

{¶6} Further, Joanie Lowry (“Lowry”), a client care coordinator with Keller Williams, sent a Google Calendar invitation to Hoffman and McMahon as well as McKenzie, McCaulley, and Elliott indicating the details for closing. Critically, the invitation reflects McCaulley’s and Elliott’s email addresses as melonie@atlastitlesoulutions.com and alice@atlastitlesoulutions.com, respectively.

{¶7} On April 20, 2021, Hoffman and McMahon received an email—which appeared to be legitimate—from someone claiming to be Elliot (from email address titleclosingagent101@gmail.com). See Children’s Apparel Network Ltd. v. Twin City Fire Ins. Co., S.D.N.Y. No. 18 Civ. 10322, 2019 WL 3162199, *1 (June 26,

2019), fn. 3 (noting that “‘an email spoofing scheme’” is “defined as ‘a fraudulent or malicious practice in which a communication is sent from an unknown source disguised as a source known to the receiver’”); Silverstein v. Keynetics Inc., 192 F.Supp.3d 1045, 1051 (N.D.Ca.2016) (defining “email spoofing’” as a situation “by which ‘the header of an e-mail appears to have originated from someone or somewhere other than the actual source.’”), quoting Dep’t of Justice News Release, FBI Says Web “Spoofing” Scams Are A Growing Problem, 2003 WL 21692056, (July 21, 2003); Premiere Digital Access, Inc. v. Cent. Tel. Co., 360 F.Supp.2d 1161, 1163 (D.Nev.2005) (defining “‘spoofing’” as “the practice of forging e-mail header information to hide the source of the e-mail”).

{¶8} The above email instructed Hoffman and McMahon to wire $289,772.19 to an account purporting to belong to Atlas Title. Importantly, the email was sent to Hoffman and McMahon during the timeframe that they were expecting to receive such email and the email “contained the actual time and date of the closing * * * , [Hoffman’s and McMahon’s] names, the purchase price, the identity of the individual at Atlas [Title] involved in the closing, and a replica of [Atlas Title’s] actual wire transfer form, complete with the Atlas [Title] logo.” (Doc. No. 2). Believing the authenticity of the email, Hoffman completed the wire transfer that same day. Indeed, Hoffman, using the contact number provided on the e-mail that he thought was from Atlas Title, contacted the person posing as a

representative of Atlas Title to confirm the transaction. However, the email was not from Elliot or anyone at Atlas Title, and, unbeknownst to Hoffman and McMahon, the email instructed them to wire the funds to an account belonging to an unidentified person. Specifically, Hoffman and McMahon were instructed to wire the funds to Frances Real Estate, LLC at an account held by Wells Fargo Bank in Cincinnati, Ohio.

{¶9} Significantly, prior to the transaction at issue in this case, Atlas Title had been notified of a prior hacking incident, which compromised its email system in February 2021, as well as prior email-spoofing efforts, including incidents involving the same fraudster at issue in this case. Incredibly, the same fraudster attempted to spoof the Littles on April 20, 2021—the same day that Hoffman sent the wire transfer to the fraudster—in conjunction with the closing on the house they were purchasing.

{¶10} According to McCaulley, Atlas Title alerted Mark Milliron (“Milliron”) of Kloud9, Atlas Title’s internet-technology security provider, of the hacking and spoofing incidents. According to McCaulley, Milliron reported that Atlas Title’s system was hacked and that the hacker was in an Atlas Title’s employee’s email “for about an hour.” (McCaulley Depo. at 37). However, McCaulley testified that Milliron reported that the hacker did not obtain any

information from Atlas Title. Notwithstanding these incidents, Atlas Title did not inform Hoffman, McMahon, or McKenzie of the occurrences.

Free access — add to your briefcase to read the full text and ask questions with AI

Hoffman v. Atlas Title Solutions, Ltd., 2023 Ohio 1706, 214 N.E.3d 1271 (Ohio Ct. App. 2023).

2023 Ohio 1706 (Hoffman v. Atlas Title Solutions, Ltd.) — published by Counsel Stack Legal Research, free access to 12M+ legal documents.

Related