Hockenstein v. Cigna Health and Life Insurance Company

CourtDistrict Court, S.D. New York
DecidedSeptember 19, 2023
Docket1:22-cv-04046
StatusUnknown

This text of Hockenstein v. Cigna Health and Life Insurance Company (Hockenstein v. Cigna Health and Life Insurance Company) is published on Counsel Stack Legal Research, covering District Court, S.D. New York primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Hockenstein v. Cigna Health and Life Insurance Company, (S.D.N.Y. 2023).

Opinion

UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF NEW YORK JEREMY HOCKENSTEIN, for himself and all others similarly situated, Plaintiff, OPINION & ORDER – against – 22-cv-4046 (ER) CIGNA HEALTH AND LIFE INSURANCE CONPANY, Defendant. RAMOS, D.J.: Jeremy Hockenstein, a beneficiary of an employee welfare benefit plan managed by Cigna Health and Life Insurance Company (“Cigna”), brings this putative class action for monetary damages and injunctive relief against Cigna for violation of the Employee Retirement Income Security Act of 1974 (“ERISA”), 29 U.S.C. §§ 1001 et seq. Hockenstein alleges that Cigna, as a fiduciary of the plan, failed to (1) fully reimburse the cost of COVID-19 tests; (2) accurately disclose the reasons for denying full reimbursement and; (3) conduct a full and fair review of the resulting appeals. Before the Court is Cigna’s motion to dismiss for failure to state a claim under Federal Rule of Civil Procedure 12(b)(6). For the reasons set forth below, the motion to dismiss is GRANTED in part and DENIED in part. I. BACKGROUND Hockenstein is a New York resident, and Cigna is an insurance company incorporated in Connecticut. Doc. 17 ¶¶ 6–7. Hockenstein’s employer, �e Education Alliance, was issued an insurance policy by Cigna. Id. ¶ 8. �e insurance policy funds the benefit plan for �e Education Alliance’s employees and their beneficiaries (“the Plan”) under ERISA. Id. ¶¶ 8–9. �e Education Alliance is both the “Plan” and the “Plan Administrator.”1 Doc. 17-1 at 98, Summary Plan Description (the “SPD”). Hockenstein and two of his dependents were beneficiaries in the Plan. Id. ¶¶ 10, 32. Cigna acts as a fiduciary2 under the Plan and processes all claims for healthcare benefits, including making all claim determinations under the Plan. Id. ¶ 11. �e SPD for the Plan issued by Cigna states that “the Plan Administrator delegates to Cigna the discretionary authority to interpret and apply plan terms.” Id. ¶ 12. �e SPD, however, does not include any benefits specifically related to COVID-19 testing. Doc. 17 ¶ 15; see also SPD, Doc. 17-1. In early 2020, the global COVID-19 pandemic broke out. To contain the spread of the virus and provide economic benefits, the Government passed the Families First Coronavirus Response Act (the “FFCRA”) and the Coronavirus Aid, Relief, and Economic Security Act (the “CARES Act”). Id. ¶ 14. Under the FFCRA and the CARES Act, an insurer is obligated to reimburse the costs paid by a beneficiary for COVID-19 testing in full without imposing any cost-sharing on the beneficiary (the “Statutory Requirement”).3 Id. �us, pursuant to the two statutes, Cigna is obligated to fully

1 “The term ‘plan administrator’ or ‘administrator’ means the person specifically so designated by the terms of the instrument under which the plan is operated.” 29 U.S.C.A. § 1002(16).

2 Cigna does not dispute that it is a fiduciary under the Plan. See Cigna’s Memo for Motion to Dismiss, Doc. 25 at 13 (acknowledging Hockenstein’s allegations that Cigna breached its fiduciary duties and not disputing that it is in fact a fiduciary). 3 The FFCRA provides in relevant part: (a) In General.—A group health plan and a health insurance issuer offering group or individual health insurance coverage … shall provide coverage, and shall not impose any cost sharing (including deductibles, copayments, and coinsurance) requirements or prior authorization or other medical management requirements, for the following items and services furnished during any portion of the emergency … (1) In vitro diagnostic products … or the diagnosis of the virus that causes COVID-19 that are approved, cleared, or authorized under section 510(k), 513, 515 or 564 of the Federal Food, Drug, and Cosmetic Act, and the administration of such in vitro diagnostic products. FFCRA § 6001(a)(1), Pub. L. 116-127 (emphasis added). The CARES Act provides in relevant part: reimburse the cost of COVID-19 testing, even though it is not covered by the Plan. Doc. 17 ¶ 14; see also FFCRA § 6001(a)(1), Pub. L. 116–127 and CARES § 3202(a), Pub. L. 116-134. Hockenstein and his two dependents obtained four COVID-19 tests on three separate days at the Rapid Test Center (“RTC”), a diagnostic testing provider. Doc. 17 ¶¶ 16, 32. Hockenstein and his two dependents were tested at RTC on different days in September 2021. Id. ¶ 32. Hockenstein paid the full $250 amount for each of the three tests in September because RTC was an out-of-network provider under the Plan, id. ¶¶ 16, 18, 32, and submitted claims for reimbursement to Cigna. In the three explanation of benefits (“EOBs”) 4 issued by Cigna in response to the requests for reimbursement, it denied each for different reasons as set forth below. Beneficiary Test Date Plaintiff Cigna Explanation Provided by Paid Covered Cigna in EOB Dependent 1 9/6/2021 $250 $153.93 Patient Responsibility $96.07

Plaintiff 9/27/2021 $250 $76.97 Patient Responsibility $173.03

Dependent 2 9/27/2021 $250 $153.93 Patient Responsibility $0; Cigna negotiated discount of $96.07 Id. ¶ 32. As the foregoing makes clear, Cigna provided a different rate of reimbursement for one of the tests, and different explanations for each of the three tests.

(a) Reimbursement Rate.—A group health plan or a health insurance issuer providing coverage of items and services described in section 6001(a) of division F of the [FFCRA] with respect to an enrollee shall reimburse the provider of the diagnostic testing as follows: (1) If the health plan or issuer has a negotiated rate with such … such negotiated rate shall apply throughout the period of such declaration. (2) If the health plan or issuer does not have a negotiated rate with such provider, such plan or issuer shall reimburse the provider in an amount that equals the cash price for such service as listed by the provider on a public internet website, or such plan or issuer may negotiate a rate with such provider for less than such cash price. CARES § 3202(a), Pub. L. 116-134. 4 An EOB is a document that states the standard used in a denial and refers to the specific plan provisions on which the determination was based. Id. ¶¶ 20–21. On January 16, 2022, Hockenstein was tested again at RTC, and again paid the full amount for the test—$250. Id. ¶ 16. Hockenstein submitted a claim for reimbursement of the January 16 test to Cigna but Cigna only reimbursed him $51.31, denying the $198.69 balance. Id. ¶ 19. In the EOB issued thereafter, Cigna stated “You saved $198.69. Cigna negotiates discounts with [RTC] to help you save money.” Id. ¶ 22. However, RTC did not participate in any insurance programs and so could not have “negotiated discounts” with Cigna. Id. ¶ 24. Moreover, this fourth EOB provides a different rate of reimbursement and different explanation than the previous three EOBs. On February 4, 2022, Hockenstein appealed the denial of the January 16 test, arguing that there could be no “negotiated price” because RTC did not participate in any insurance, and that the CARES Act requires Cigna to reimburse the full cost of COVID- 19 testing. Id. ¶ 26. On March 3, 2022, Cigna denied Hockenstein’s appeal via letter. Doc. 17-3. Contrary to what Cigna stated in the EOB—that the claim was denied because of the discounted rate— in the March 3 letter, Cigna indicated that it denied the appeal because the uncovered portion exceeded the Maximum Reimbursable Charge (“MRC”).5 Id. at 3; see also Doc. 17 ¶ 28. Hockenstein also submitted letters to Cigna to contest its reimbursement denials for the three September COVID-19 tests. Id. ¶ 37. Cigna, however, denied all three appeals, again relying on the MRC and using almost the same language as in the March 3 letter. Id. ¶ 39.

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Bluebook (online)
Hockenstein v. Cigna Health and Life Insurance Company, Counsel Stack Legal Research, https://law.counselstack.com/opinion/hockenstein-v-cigna-health-and-life-insurance-company-nysd-2023.