Hisham Bismar, Dima Bismar, and Danna Bismar v. Ruth J. Mitchell

CourtCourt of Appeals of Texas
DecidedJanuary 27, 2023
Docket05-21-00104-CV
StatusPublished

This text of Hisham Bismar, Dima Bismar, and Danna Bismar v. Ruth J. Mitchell (Hisham Bismar, Dima Bismar, and Danna Bismar v. Ruth J. Mitchell) is published on Counsel Stack Legal Research, covering Court of Appeals of Texas primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Hisham Bismar, Dima Bismar, and Danna Bismar v. Ruth J. Mitchell, (Tex. Ct. App. 2023).

Opinion

REVERSE and REMAND in part; AFFIRMED in part; and Opinion Filed January 27, 2023

S In The Court of Appeals Fifth District of Texas at Dallas No. 05-21-00104-CV

HISHAM BISMAR, DIMA BISMAR, AND DANNA BISMAR, Appellant V. RUTH J. MITCHELL, Appellee

On Appeal from the 193rd Judicial District Court Dallas County, Texas Trial Court Cause No. DC-19-16320

MEMORANDUM OPINION Before Justices Partida-Kipness, Reichek, and Goldstein Opinion by Justice Goldstein This is an appeal from the grant of summary judgment in favor of appellee

Ruth J. Mitchell on her claims against appellants Hisham, Dima, and Danna Bismar1

for breach of a lease agreement, retaliatory lease termination, and certain statutory

violations related to the lease. In three issues, the Bismars contend that the trial court

erred in granting Mitchell’s motion for summary judgment. We affirm in part,

reverse in part, and remand to the trial court for proceedings consistent with this

1 We refer to appellants Hisham Bismar, Dima Bismar, and Danna Bismar individually by their first names and collectively as the Bismars. opinion. As all questions before us are settled in law, we issue this memorandum

opinion. See TEX. R. APP. P. 47.2(a).

BACKGROUND

In April 2018, Mitchell and the Bismars entered into a residential lease

agreement for a condominium unit located in Dallas, Texas, identified therein as the

“Property.” Under the lease, Hisham and Dima were the property owners, Danna

was the property manager, and Mitchell, a licensed Texas attorney, was the tenant.

The lease commenced on May 4, 2018, with an initial one-year term and automatic

monthly renewal after the initial term unless timely terminated in writing by either

party. Paragraph 18 of the lease provides, in relevant part:

18. REPAIRS: (Notice: Subchapter B. Chapter 92. Property Code governs repair obligations).

A. Repair Requests: All requests for repairs must be in writing and delivered to Landlord. . . . In the event of an emergency related to the condition of the Property that materially affects the physical health or safety of an ordinary tenant, Tenant may call Landlord or, if applicable, the property manager, at [blank filled in with Danna’s name and phone number]. Ordinarily, a repair to the heating and air conditioning system is not an emergency.

....

C. Completion of Repairs:

(1) Tenant may not repair or cause to be repaired any condition, regardless of the cause, without Landlord’s permission. All decisions regarding repairs, including the completion of any repair, whether to repair or replace the item, and the selection of contractors, will be at Landlord’s sole discretion.

.... –2– D. Payment of Repair Costs:

(1) Except as otherwise specified in this lease, Landlord will pay to repair or remedy conditions in the Property in need of repair if Tenant complies with the procedures far requesting repairs as described in this Paragraph 18. This includes, but is not limited to, repairs to the following items not caused by Tenant or Tenant’s negligence:

(a) heating and air conditioning systems. . . .

On July 16, 2018, at 9:25 p.m., Mitchell wrote an email to the Bismars stating

that the air conditioning in her unit was not working properly and “the temperature

will not go below 73 [degrees].”2 At 6:29 a.m. the next morning, Danna responded

by email: “I am so sorry to hear that! I would first put in a work order to see if they

can diagnose the problem and we can go from there.” About an hour later, Danna

wrote again: “I completely forgot that we actually purchased [a warranty with]

American Homeshield for the unit.” Danna directed Mitchell to login to American

Homeshield’s website or call its phone number and set up an appointment for the

repair. Mitchell did so, and American Homeshield hired A-US Air to repair the air

conditioning unit. On July 18, an A-US Air technician arrived at Mitchell’s

condominium, inspected the air conditioning unit, and added coolant to it. That did

not resolve the problem, and Mitchell emailed Danna on July 19 stating that the

coolant had a “slight” but “imperceptible” effect on the temperature in the condo.

Mitchell continued: “I understand that the temps are over 100 so I’m going to give

2 Mitchell responded to her own email ten minutes later to correct a typographical error: “Excuse my typo, I meant 75 degrees.” –3– it through the weekend and see if the unit cools any better.” The next day, July 20,

Mitchell emailed Danna again, stating that “[t]he temperature isn’t going below 77

degrees. Since matters are worse not better, please advise how you want to handle

this.” Danna responded on July 29, stating, “I am sorry to hear the issue has not been

resolved. I would advise contacting American Homeshield again.” Mitchell replied,

“Ok. I’ll let you know what they say. Thanks.”

At Mitchell’s request, American Homeshield hired Service One Air

Conditioning and Heating to repair the air conditioning unit. A technician from

Service One was dispatched to the condo on July 30. He reported that the unit needed

a new evaporator coil. American Homeshield authorized a new evaporator coil and

scheduled its installation for August 8. When a technician came to install the

evaporator coil, he diagnosed a new problem: the unit’s compressor was also failing.

American Homeshield authorized the installation of a compressor and the repair was

rescheduled to August 16. The unit worked for four days before failing again. On

August 24, Mitchell emailed the Bismars that “the AC isn’t working again.” Mitchell

stated that she had contacted Service One and scheduled an appointment. Danna

responded the same day and said, “I just confirmed the work order, they will call

you before coming up.” On August 28, Mitchell reported to Danna that “Service One

came out this morning and fixed the second leaking coil.” She said that Service

One’s “owner” told her that he was sure the unit was now fixed. But the unit was

still malfunctioning and new problems arose. On August 30, Danna wrote to

–4– Mitchell, “Can’t believe they still have not been able to fix the AC properly, what

was going on with it this morning?” Mitchell responded on August 31 that, according

to Service One, “the auto shutoff wasn’t working properly and kept shutting down

the ac.”

On September 2, 2018, Mitchell emailed the Bismars stating her intent to use

a different company for the repairs as Service One “seems to be incompetent.”

Mitchell followed up on September 4, informing the Bismars that she had hired a

different company, Countrywide AC, to investigate the problems with the air

conditioning unit. Danna responded that, because the unit is covered under the

American Homeshield policy, “we are fine with another contractor conducting the

repairs as long as it is approved” by American Homeshield. That evening, Mitchell

replied that, according to Countrywide, Service One installed the wrong compressor

in the air conditioning unit. Mitchell also complained that “[g]oing through

[American Homeshield] will add another week to the repair” because repair parts

must be ordered from one of American Homeshield’s approved vendors. Danna

responded that if Countrywide could “fix the problem for a few hundred dollars

($200-300) that is fine; however, if it is more than that we cannot pay that amount

and we will have to refer you again to [American Homeshield].” Danna said that she

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Hisham Bismar, Dima Bismar, and Danna Bismar v. Ruth J. Mitchell, Counsel Stack Legal Research, https://law.counselstack.com/opinion/hisham-bismar-dima-bismar-and-danna-bismar-v-ruth-j-mitchell-texapp-2023.