Hilliard, Chanel v. Amazon.com, Inc.

2016 TN WC 235
CourtTennessee Court of Workers' Compensation Claims
DecidedOctober 10, 2016
Docket2015-01-0441
StatusPublished

This text of 2016 TN WC 235 (Hilliard, Chanel v. Amazon.com, Inc.) is published on Counsel Stack Legal Research, covering Tennessee Court of Workers' Compensation Claims primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Hilliard, Chanel v. Amazon.com, Inc., 2016 TN WC 235 (Tenn. Super. Ct. 2016).

Opinion

FILED October 10,2016

TN COURT OF WORKI.RS' COMPlNSATION CLAIMS

Time· 1:44 PM TENNESSEE BUREAU OF WORKERS' COMPENSATION IN THE COURT OF WORKERS' COMPENSATION CLAIMS AT CHATTANOOGA

Chanel Hilliard, ) Docket No.: 2015-01-0441 Employee, ) v. ) State File No.: 43773-2016 Amazon.com, Inc., ) Employer, ) Judge Thomas Wyatt And ) American Zurich Ins. Co., ) Carrier. )

EXPEDITED HEARING ORDER DENYING REQUESTED BENEFITS

This case came before the undersigned Workers' Compensation Judge on October 5, 2016, upon the Request for Expedited Hearing filed by the employee, Chanel Hilliard, pursuant to Tennessee Code Annotated section 50-6-239 (2015). The hearing focused on whether Ms. Hilliard is likely to prevail at a hearing on the merits that her alleged injuries arose primarily out of and in the course and scope of employment. For the reasons set forth below, the Court finds, at this time, Ms. Hilliard did not establish that, at a hearing on the merits, she will likely prevail in establishing the work-relatedness of her injury by medical expert opinion. 1

History of Claim

Ms. Hilliard is a fifty-two-year-old resident of Blairsville, Georgia. (T.R. 1 at 1.) In November 2015, she began working as a stower at the Chattanooga, Tennessee fulfillment center operated by Amazon.com, Inc. (Amazon). (Ex. 10 at 1.) Her job required her to push carts loaded with tote bags filled with items that she stocked in bins and shelves. (T.R. 4 at 3.) Ms. Hilliard testified this job required her to repetitively use her hands and arms to comply with Amazon's requirement that she transfer 1,700 to 2,000 items per day from totes to storage areas. She stated her pay and continued employment at Amazon depended on her successfully complying with Amazon's work 1 A complete listing of the technical record and exhibits admitted at the Expedited Hearing is attached to this Order as an appendix.

1 rate requirements.

On May 19, 201 6, Ms. Hilliard began her 7:00 a.m. shift without pain or other limiting factor.2 At approximately 1:30 p.m., she began experiencing pain and buming sensations in her neck, left shoulder and left ann, from the elbow down to the top of her hand and bottom of her left wrist, as she stowed products. {T.R. 4 at 3.) Ms. Hilliard reported her symptoms to her supervisor, who authorized her to seek treatment at Amcare, an on-site medical facility. Id. The Amcare records indicated Ms. Hilliard reported burning sensations in her left shoulder, ann, wrist, hand and fmgers that she attributed to the repetitive motion she performed while working. (Ex. 1 at I, 3.) Ms. Hilliard testified the provider at Amcare applied ice, allowed her to administer 800 milligrams of her own Ibuprofen, and released her to return to work without restrictions.

During the ensuing weeks, Ms. Hilliard continued working at Amazon despite worsening symptoms. {T.R. 4 at 3.) She sought emergency care on June 3, and saw her primary care physician on June 7 to address her problems. Id. On June 8, Ms. Hilliard again reported her symptoms to Amazon. ld. at 4. On this occasion, the provider she saw at Amcare presented her with a panel from which she selected Dr. Rickey Hutcheson, an orthopedic surgeon in Cleveland, Tennessee, for authorized care. ld.

Ms. Hilliard saw Dr. Hutcheson on June 10. (Ex. 4 at 1.) Dr. Hutcheson noted she had worked at Amazon for seven months 3 and reported a burning-type sensation on the top of her left hand that progressively worsened to the point she experienced pain radiating "all the way up her arm." ld. Dr. Hutcheson described Ms. Hilliard's history as, "she was working in stow and was lifting totes and stuffT.]" Id. Ms. Hilliard reported "10 out of 10 pain that is aching, shooting, burning, and stabbing" and stated that she had not experienced such an injury previously. I d.

Dr. Hutcheson diagnosed Ms. Hilliard with cervical myofascitis and released her to return to work. (Ex. 4 at 2.) In addressing the causation of Ms. Hilliard's condition, Dr. Hutchison wrote that he consulted the second edition of the AMA Guidelines to the Evaluation of Disease and Injury Causation and concluded, "I cannot say with greater than 51% certainty that this is work related because there was not [a] specific event. It just occurred over time." ld. Dr. Hutcheson released Ms. Hilliard with instructions to follow-up with her family doctor. Id. at 2-3. Ms. Hilliard stated Dr. Hutcheson told her she should ask her family doctor to order an MRI, which she could present to him for

2 Ms. Hilliard testified she had not experienced pain in her left upper extremity prior to the alleged date of injury and had never sustained a work injury. Ms. Hilliard's friend, Shea Auche, testified she observed Ms. Hilliard perform house and yard work, tend to her grandson, and ride a motorcycle without exhibiting pain prior to the date of injury. 3 Ms. Hilliard testified she worked in the Amazon fulfillment center through a temp agency for several months before Amazon hired her as its employee.

2 further determination whether her injury was work-related. {T.R. 4 at 4l

On June 13, Amazon denied Ms. Hilliard's workers' compensation claim, taking the position she did not sustain an injury by accident in the course and scope of employment. (Ex. 11 at 2.) In support of its position, Amazon wrote on the Notice of Denial it filed that it denied Ms. Hilliard's claim "[b]ased on the medical opinion of the authorized treating, panel selected physician that [her] condition is not work related." !d. Amazon's denial set Ms. Hilliard on the course of using her private health insurance to obtain treatment and diagnosis of her symptoms.

Her general practitioner, Dr. William David Breedlove, ordered a cervical MRl that revealed disc bulges at the C3-4, C4-5 and C5-6 levels of her cervical spine, with the C4-5 bulge effacing the spinal cord and the C5-6 bulge shown to be a "slight left-sided protrusion." (Ex. 3 at 3-4.) Dr. Breedlove referred Ms. Hilliard to Dr. Bruce Nixon, a neurosurgeon, who ordered a nerve conduction study, which Dr. Michael Baugh performed on September 2. (Ex. 5 at 1-2; Ex. 6 at 1.) Dr. Baugh interpreted the study to show "radiculopathy with active denervation potentials" at the C8-T1 level, plus moderate right carpal tunnel syndrome." !d. Ms. Hilliard has undergone two steroid injections in her cervical spine for treatment of her symptoms. She has not returned to work since June 2.

Ms. Hilliard filed her Petition for Benefit Determination on July 14 to obtain medical and temporary disability benefits. (T.R. 1.) When mediation failed to resolve the parties' disputes, the mediating specialist issued a Dispute Certification Notice {T.R. 2) and this hearing ensued.

Findings of Fact and Conclusions of Law

In Buchanan v. Car/ex Glass Co., No. 2015-01-0012, 2015 TN Wrk. Comp. App. Bd. LEXIS 39, at *5 (Tenn. Workers' Comp. App. Bd. Sept. 29, 2015), the Workers' Compensation Appeals Board held the employee has the burden of proving all elements of a workers' compensation claim. See also Tenn. Code Ann. §50-5-239(c)(l) (2015). Among other elements, the employee must prove his or her injury arose primarily out of and in the course and scope of employment. Tenn. Code Ann.§ 50-6-102(14) (2015).

Tennessee Code Annotated section 50-6-102(14)(C) (2015) provides that "an injury causes death, disablement or the need for medical treatment only if it has been

4 Ms. Hilliard introduced this statement from Dr. Hutcheson through the affidavit she filed in support ofher Request for Expedited Hearing.

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Related

§ 50-5-239
Tennessee § 50-5-239(c)(l)
§ 50-6-102
Tennessee § 50-6-102(14)

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2016 TN WC 235, Counsel Stack Legal Research, https://law.counselstack.com/opinion/hilliard-chanel-v-amazoncom-inc-tennworkcompcl-2016.