Hill v. Lakeview Loan Servicing, LLC

CourtDistrict Court, N.D. Texas
DecidedMay 3, 2023
Docket4:22-cv-01069
StatusUnknown

This text of Hill v. Lakeview Loan Servicing, LLC (Hill v. Lakeview Loan Servicing, LLC) is published on Counsel Stack Legal Research, covering District Court, N.D. Texas primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Hill v. Lakeview Loan Servicing, LLC, (N.D. Tex. 2023).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE NORTHERN DISTRICT OF TEXAS FORT WORTH DIVISION

PHILLIP HILL, § § Plaintiff, § § v. § Civil Action No. 4:22-cv-01069-O § LAKEVIEW LOAN SERVICING, LLC, § et al., § § Defendants. §

ORDER and OPINION

Before the Court are Defendants Lakeview Loan Servicing, LLC and LoanCare’s Motion to Dismiss (ECF No. 4), filed December 8, 2022; Plaintiff Phillip Hill’s Response (ECF No. 7), filed December 28, 2022; and Defendants’ Reply (ECF No. 10), filed January 11, 2023. For the reasons contained herein, the Motion is hereby GRANTED in part and DENIED in part. I. Factual Background1 Plaintiff Phillip Hill brings this lawsuit against Defendants Lakeview Loan Servicing, LLC and LoanCare. LoanCare was the original servicer of Plaintiff’s home loan, and Lakeview was the original mortgage holder. Sometime in August of 2021, Defendant Lakeview contacted Plaintiff and offered to refinance Plaintiff’s home. Purportedly, Lakeview stated that Plaintiff was preapproved for the refinance based on his payment history, and that, therefore, they could offer a refinance on

1 Unless otherwise cited, the Court’s recitation of the facts is taken from Plaintiff’s Original Petition. See Pl.’s Orig. Pet., ECF No. 1. At this stage, these facts are taken as true and viewed in the light most favorable to the plaintiff. See Sonnier v. State Farm Mut. Auto. Ins., 509 F.3d 673, 675 (5th Cir. 2007). Plaintiff’s home loan to lower the interest rate to 2.5%. His interest rate at the time was 3%, so this was a 0.5% decrease. During the final stages of the refinancing process, Plaintiff was told that Lakeview would be using Plaintiff’s payment history on the loan (as provided by LoanCare), and not his credit score, to determine his eligibility for obtaining the refinance. Plaintiff’s refinance application was

then denied, with Lakeview pointing to LoanCare’s payment history for Plaintiff as the reason for the denial. Months prior to Plaintiff submitting his refinance application, Plaintiff noticed some discrepancies on his loan payment history. He states he confronted Lakeview and LoanCare to cure the misapplied payments on his mortgage account. Plaintiff made bi-weekly or installment payments, which would total the entire monthly mortgage statement for each respective month. Plaintiff states that LoanCare’s system misapplied Plaintiff’s payments, many times marking them for principal, and showing either late or non-payment on Plaintiff’s account. Plaintiff contacted one of LoanCare’s representatives to explain the situation. The

representative explained that LoanCare’s system was ill-equipped to handle how Plaintiff was making his payments. To fix the problem, Plaintiff began making full payments each month, rather than the bi-weekly installments. However, Plaintiff’s payments then started being reported as late, although Plaintiff avers that nothing in his payment history shows him ever being late or missing a payment. These reporting errors, Plaintiff states, resulted in his refinance application being denied. Plaintiff brought these errors to Lakeview’s attention when the application was denied, but purportedly both Defendants argued that if any mistakes occurred, it was the other’s fault and that there was nothing that could be done. As a result of Defendants’ application denial and the corresponding delay, Plaintiff states he was “out of options” to refinance his loan, which would have saved him thousands of dollars.2 Plaintiff then hired Herrin Law, PLLC to draft and send a Qualified Written Request (“QWR”) to the Defendants. Within the QWR, counsel for Plaintiff asked for payment history and other information concerning the mortgage loan. Counsel further directed the Defendants to the error on

the misapplication of payments and outlined the reasons for the denial of Plaintiff’s refinance application. On April 11, 2022, LoanCare sent a response to the QWR stating: “We have no record of reporting the account delinquent since the account has been under our case. The account reflects current and next due for the May 1, 2022 payment.”3 Plaintiff filed the present lawsuit in the 17th District Court of Tarrant County, Texas on October 28, 2022.4 Defendants removed the lawsuit to federal court on December 2, 2022.5 Defendants filed their motion to dismiss on December 8, 2022.6 Plaintiff filed his response on December 28, 2022.7 Defendants filed their reply on January 11, 2023.8 The motion is now ripe for the Court’s review.

II. Legal Standard Rule 8(a) requires that a complaint contain “a short and plain statement of the claim showing that the pleader is entitled to relief.” Fed. R. Civ. P. 8(a)(2). Rule 8 “does not require ‘detailed factual allegations,’ but it demands more than an unadorned, the-defendant-unlawfully- harmed-me accusation.” Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009) (quoting Bell Atl. Corp. v.

2 Plaintiff states that other mortgage lenders were willing to refinance Plaintiff’s home loan for the same 2.5% interest rate. 3 In the facts, Plaintiff does not specify whether Lakeview responded to his QWR. 4 See Pl.’s Orig. Pet., ECF No. 1. 5 Not. of Removal, ECF No. 1. 6 Defs.’ Mot., ECF No. 4. 7 Pl.’s Resp., ECF No. 7. 8 Defs.’ Reply, ECF No. 10. Twombly, 550 U.S. 544, 555 (2007)). If a plaintiff fails to satisfy Rule 8(a), the defendant may file a motion to dismiss under Rule 12(b)(6) for “failure to state a claim upon which relief can be granted.” To survive a motion to dismiss under Rule 12(b)(6), a plaintiff must plead “enough facts to state a claim to relief that is plausible on its face.” Twombly, 550 U.S. at 570. “A claim has facial

plausibility when the plaintiff pleads factual content that allows the court to draw the reasonable inference that the defendant is liable for the misconduct alleged.” Iqbal, 556 U.S. at 678. “The plausibility standard is not akin to a ‘probability requirement,’ but it asks for more than a sheer possibility that a defendant has acted unlawfully.” Id. (quoting Twombly, 550 U.S. at 556). “Where a complaint pleads facts that are merely consistent with a defendant’s liability, it stops short of the line between possibility and plausibility of entitlement to relief.” Id. (quoting Twombly, 550 U.S. at 557) (cleaned up). A court may not accept legal conclusions as true. Id. at 678–79. When well- pleaded factual allegations are present, a court assumes their veracity and then determines whether they plausibly give rise to an entitlement to relief. Id.

III. Analysis A. Breach of Contract Plaintiff first brings a claim for breach of contract against Defendant Lakeview.9 Plaintiff contends that he and Lakeview were “in a contractual relationship wherein [Plaintiff] entered into an agreement . . . with Lakeview in order to refinance a home.”10 Lakeview argues that Plaintiff’s breach of contract claim must be dismissed because (1) Plaintiff fails to allege any specific breach of any contract between Plaintiff and Lakeview; (2) Plaintiff fails to allege that he complied with

9 Pl.’s Orig. Pet. ¶¶ 28–31, ECF No. 1. 10 Id. at ¶ 28. any alleged contract; and (3) Plaintiff fails to allege that he suffered any specific damages as a result of any breach by Lakeview. Under Texas law, the essential elements of a breach of contract claim are “(1) the existence of a valid contract; (2) performance or tendered performance by the plaintiff; (3) breach of the contract by the defendant; and (4) damages sustained by the plaintiff as a result of the breach.”

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Hill v. Lakeview Loan Servicing, LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/hill-v-lakeview-loan-servicing-llc-txnd-2023.