HILDA RAZZAGHI VS. VIRTUA HEALTH, INC. (L-0292-14, CAMDEN COUNTY AND STATEWIDE)

New Jersey Superior Court Appellate Division·Decided June 12, 2019·No. A-2224-17T3·Unpublished

Opinion

NOT FOR PUBLICATION WITHOUT THE APPROVAL OF THE APPELLATE DIVISION This opinion shall not "constitute precedent or be binding upon any court ." Although it is posted on the internet, this opinion is binding only on the parties in the case and its use in other cases is limited . R. 1:36-3.

SUPERIOR COURT OF NEW JERSEY APPELLATE DIVISION

DOCKET NO. A-2224-17T3

HILDA RAZZAGHI, Administratrix Ad Prosequendum for the ESTATE OF PAYMAN HOUSHMANDPOUR and HILDA RAZZAGHI, Individually,

Plaintiffs-Appellants,

v.

VIRTUA HEALTH, INC., a/k/a VIRTUA VOORHEES and MARIO MAFFEI, M.D.,

Defendants-Respondents,

and

the ESTATE OF GIOCONDO NAVEK, ANNAMARIE IBAY, M.D., LYNDA BASCELLI, M.D., and JEAN BERTUOLA,

Defendants.

Submitted January 23, 2019 – Decided June 12, 2019 Before Judges Fisher and Suter.

On appeal from Superior Court of New Jersey, Law Division, Camden County, Docket No. L-0292-14.

Westmoreland Vesper Quattrone & Beers, and The Ferrera Law Firm, LLC, attorneys for appellants (Rudolph C. Westmoreland, on the brief).

Fox Rothschild LLP, attorneys for respondents (William M. Honan, of counsel; Jacob Schermerhorn Perskie, on the brief).

PER CURIAM Nineteen months after leaving his employment as a medical resident at defendant Virtua Health, Inc., Giocondo Navek murdered his girlfriend in North Carolina and drove to New Jersey, where he sought out and gunned down another Virtua medical resident, Payman Houshmandpour; Navek then fatally shot himself. Payman's widow, Hilda Razzaghi, brought this action on her own behalf and on behalf of her late husband's estate, and she now appeals an order granting summary judgment that dismissed the negligence counts of her complaint. She alleges that defendants, including Mario Maffei, M.D., who was the supervisor of Virtua's residence program, should be held liable for her husband's death. 1

1 Other defendants, who are not respondents, include the Estate of Giocondo Navek, Annamarie Ibay, M.D., Lynda Bascelli, M.D., and Jean Bertuola.

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Plaintiff filed a twenty-count second amended complaint. Counts one and two alleged negligence against Virtua and Maffei. Count six alleged gross negligence by all defendants. Count seven alleged medical malpractice by Maffei. Count eight pleaded a wrongful death claim under N.J.S.A. 2A:31-4 and count nine a survivorship claim under N.J.S.A. 2A:15-3. In 2013, defendants' Rule 4:6-2(e) motion to dismiss was denied and we denied leave to appeal. Defendants' motion for partial summary judgment to dismiss these counts was granted in August 2017. The parties stipulated to the dismissal of the remaining counts of the complaint in December 2017 and plaintiff appealed.

I

A

Houshmandpour and Navek were first-year residents employed by Virtua in its Family Medicine Residency Program. At the change of shifts on May 20, 2010, Houshmandpour asked Navek "for a sign out" and Navek mentioned a patient who had colitis "as he proceeded to leave the building." When Houshmandpour asked for more details, he alleged:

Navek came back to the residents' lounge, took his white coat off, hung it on the door, and closed the residents' lounge door; at this point I was sitting behind the computer and was checking my emails. He leaned towards me, irritated, angry, with little control over himself and a shaking voice, asking me what my

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problem was and that he has been "working his ass off during the night"; at this point he was within inches from my face so I tried to calm him down by simply asking if there was anything I needed to follow up on the . . . patient and if he ha[d] any details besides the diagnosis. He stepped back, took his white coat off the hanger and started laughing and said "you all need to learn your fucking medicine" as he proceeded to leave the room.

Houshmandpour did not report the incident to Maffei, but in June 2010, another resident who saw the incident, reported it. Maffei contacted the Human Resources department. Defendant Bertuola advised him to obtain a written statement about the incident from Houshmandpour, if possible. Maffei met with Houshmandpour and his advisor, defendant Ibay. Maffei asked Houshmandpour to memorialize the incident in writing. He claims he did not pressure Houshmandpour to do this and that he "just wrote it up." Maffei denied promising Houshmandpour to keep his identity private and not to use the letter for further action against Navek.

Plaintiff alleges her husband was reluctant to prepare the memo but felt he had to or it would reflect negatively on his employment. She claimed that Maffei promised he "would not take any action on this letter," and that the letter would go to Human Resources "for his own personal file." Houshmandpour prepared the undated memo. Maffei then contacted Bertuola, advising her in an

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email that although Houshmandpour "was not interested in pushing this any further," he "felt compelled" to do so because of some prior negative input from the nurses about Navek and also because of the "possibility for the safety of the other residents, as [he] can almost feel that heightened physical aggression may occur if this continues." Maffei decided to suspend Navek while they investigated the incident.

There were prior issues with Navek involving his interactions with staff.

It was claimed that he was "arrogant" toward the nurses and showed "confrontational behavior." He had "disputes" on two occasions with attending physicians. It was alleged he "tend[ed] to fly off the handle quickly and react rather than think through [the] process regarding emotional and patient care issues." He showed "[o]ver-aggression in dealing with cases." Maffei met with Navek, listed specific behaviors that he needed to regularly exhibit and advised Navek he was "at risk for being removed from the program" if he did not improve. He initially seemed to improve.

A few months later, Navek was reported for having left a lecture before it was completed. He subsequently approached the lecturer in the doctors' lounge and "[s]he felt that his tone and behavior were threatening, and she felt nervous." Although he "did not physically approach her," she reported that "he was red in

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the face" and told her "[y]ou will feel so bad." He was upset and said he would have "cursed her out" were she not a woman. She locked "herself in the call room."

About the incident, Navek explained that he had to leave early to take his child to the doctor and after explaining this to the lecturer, she acknowledged she should have spoken with him before reporting the matter to Maffei. Navek was told by Maffei to maintain more appropriate "non-confrontational" workplace behaviors, to take courses on identifying and managing aggressive behaviors and "crucial conversations," and if needed, to "avail himself of the services available confidentially through Carebridge."

A "resident critical incident report"2 was made in May 2010 about Navek's "medical judgment, professionalism and interpersonal skills," but investigation of the issues largely favored Navek. His medical knowledge was not the major issue; rather it was his "[i]nterpersonal [s]kills and [c]ommunication with the nurses." Navek was counselled by Human Resources about his behavior; he was given "another opportunity to show that he can change and improve . . . ." If he did not "improve and sustain improvement," the report stated that "he will be

2 A "critical" incident is defined as "an adverse incident occurring in the hospital or ambulatory sites, which is outside the expected range of resident behavior."

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made to leave the program." Specifically, "[a]ny other specific issue that arises related to his behavior that [is] counter to Virtua['s] core values . . . will result in immediate termination from the program."

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HILDA RAZZAGHI VS. VIRTUA HEALTH, INC. (L-0292-14, CAMDEN COUNTY AND STATEWIDE) (HILDA RAZZAGHI VS. VIRTUA HEALTH, INC. (L-0292-14, CAMDEN COUNTY AND STATEWIDE)) — published by Counsel Stack Legal Research, free access to 12M+ legal documents.

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