Herrick v. Qless, Inc.

216 F. Supp. 3d 816, 2016 U.S. Dist. LEXIS 165883, 2016 WL 6902544
CourtDistrict Court, E.D. Michigan
DecidedOctober 26, 2016
DocketCase No. 15-cv-14092
StatusPublished
Cited by1 cases

This text of 216 F. Supp. 3d 816 (Herrick v. Qless, Inc.) is published on Counsel Stack Legal Research, covering District Court, E.D. Michigan primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Herrick v. Qless, Inc., 216 F. Supp. 3d 816, 2016 U.S. Dist. LEXIS 165883, 2016 WL 6902544 (E.D. Mich. 2016).

Opinion

OPINION AND ORDER DENYING DEFENDANT’S MOTION TO DISMISS AMENDED COMPLAINT [12]

JUDITH E. LEVY, United States District Judge

Plaintiffs John Herrick and Tess Corey bring a purported class action alleging that defendant QLess, Inc., violated the Telephone- Consumer Protection Act when it sent them certain text messages without prior written consent. Defendant essentially argues that only oral consent was necessary because the texts were not for advertising or telemarketing purposes. Because the texts constituted advertising or telemarketing under the TCPA, defendant’s motion is denied.

I. Background

Plaintiffs John Herrick and Tess Corey bring this case on behalf of themselves and a purported class of similarly situated individuals. The following background is drawn from the amended complaint. (Dkt. 10.)

Defendant QLess, Inc., contracts with retail, healthcare, and municipal organizations to send wait-time updates to customer cellphones so that those customers need not wait at the business locations. (Id. at 4.)

In November 2015, plaintiff John Herrick went to the Secretary of State’s office in Troy, MI, and an employee “asked him for his cellphone number without identifying the reason for such a request.” (Id. at 5.) He “complied and thereafter was instructed that he would receive an update of his wait time by text message.” (Id.) According to plaintiff Herrick, he “did not expressly consent to receive text messages from [defendant, and certainly did not consent to receive [defendant's advertisements by text message.”

Plaintiff Herrick received a text from defendant that read as follows: “Android users: Try our QLess app to see your wait in real time, control when you get served & find more places with no lines—http:// tiny.qless.com/androidApp.” (Id. at 6.) When his wait was over, he received another text, which read as follows: “You have reached the front of the line! Please proceed to Window 1. Thanks for waiting!—http:/QLess.com.” (Id.)

In February 2016, plaintiff Tess Corey entered a restaurant (“Datz”) in Tampa, FL, and the host requested her cellphone number. (Id. at 5.) She “complied and thereafter was instructed that she would receive an update of her wait time by text message.” (Id.) She received substantively the same text messages that plaintiff Herrick received. (Id. at 7.)

Plaintiffs bring only one claim, for violation of the TCPA, 47 U.S.C. § 227 et seq. According to plaintiffs, the text messages constituted advertisement or telemarketing, and thus required “prior express, written consent.” (See Dkt. 10 at 5-6, 12-13.)

Defendant filed a motion to dismiss, raising the following arguments. First, the text messages are not telemarketing, and thus only oral consent was required, which named plaintiffs gave by voluntarily giving their cellphone numbers to the Secretary of State and Datz. (Dkt. 12 at 19-23.) The main reason these messages are not telemarketing, according to defendant, is that they only alerted plaintiffs to a free app and other information related to the services, not something plaintiffs would pay for. (Id.) Second, plaintiffs lack standing [818]*818because they fail to plead that they had a concrete injury. (Id. at 23-25.)

II. Standard

When deciding a motion to dismiss under Rule 12(b)(6) of the Federal Rules of Civil Procedure, the Court must “construe the complaint in the light most favorable to the plaintiff and accept all allegations as true.” Keys v. Humana, Inc., 684 F.3d 605, 608 (6th Cir. 2012). “To survive a motion to dismiss, a complaint must contain sufficient factual matter, accepted as true, to state a claim to relief that is plausible on its face.” Ashcroft v. Iqbal, 556 U.S. 662, 678, 129 S.Ct. 1937, 173 L.Ed.2d 868 (2009). A plausible claim need not contain “detailed factual allegations,” but it must contain more than “labels and conclusions” or “a formulaic recitation of the elements of a cause of action.” Bell Atl. Corp. v. Twombly, 550 U.S. 544, 555, 127 S.Ct. 1955, 167 L.Ed.2d 929 (2007).

III. Analysis

First, the named plaintiffs have standing to bring their claim. Plaintiffs allege that the text messages “diminish[ed] batter[y] life, waste[d] data storage capacity, and [we]re an intrusion upon privacy and seclusion.” (Dkt. 10 at 3.) Defendant argued at the hearing that plaintiffs suffered only de minimus injuries that do not rise to the level of a concrete injury, citing an unreported case from California. See Smith v. Aitima Med. Equip., Inc., No. ED CV 16-00339-AB (DTBx), 2016 WL 4618780, at *4-5 (C.D. Cal. July 29, 2016) (holding that drainage of battery life from two text messages “not sufficient to confer standing”).

But this Court is bound by the Sixth Circuit Court of Appeals, which holds that the receipt of an unsolicited advertising or telemarketing message is itself a concrete injury for the purposes of the TCPA because such messages “waste the recipients’ time and impede the free flow of commerce.” See Am. Copper & Brass, Inc. v. Lake City Indus. Prods., 757 F.3d 540, 544 (6th Cir. 2014) (“[UJnsolicited fax advertisements impose costs on all recipients, irrespective of ownership and the cost of paper and ink, because such advertisements waste the recipients’ time and impede the free flow of commerce.”) (citing cases from the Seventh and Eighth Circuit Courts of Appeals). Plaintiffs have alleged a concrete harm and have standing to bring their claim.

The TCPA makes it unlawful for any person to place a call “using any automatic telephone dialing system or an artificial or prerecorded voice” to a cellphone number without obtaining the “prior express consent of the called party.” 47 U.S.C. § 227(b)(1)(A)(iii). This applies to text messages as well. Keating v. Peterson’s Nelnet, LLC, 615 Fed.Appx. 365, 371 (6th Cir. 2015). To state a claim, plaintiffs must allege sufficient facts to show: (1) defendant sent them a text message; (2) using an automatic telephone dialing system; (3) without the recipient’s prior express consent. The only dispute for the purposes of this motion is whether defendant had plaintiffs’ prior express consent.

Since October 2013, the Federal Communications Commission has required “prior express written consent” for any text “that includes or introduces an advertisement or constitutes telemarketing.” 47 C.F.R. § 64.1200(a)(2) (emphasis added).

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Cite This Page — Counsel Stack

Bluebook (online)
216 F. Supp. 3d 816, 2016 U.S. Dist. LEXIS 165883, 2016 WL 6902544, Counsel Stack Legal Research, https://law.counselstack.com/opinion/herrick-v-qless-inc-mied-2016.