Herrera v. Verra Mobility Corporation

CourtDistrict Court, D. Arizona
DecidedNovember 18, 2020
Docket2:20-cv-00515
StatusUnknown

This text of Herrera v. Verra Mobility Corporation (Herrera v. Verra Mobility Corporation) is published on Counsel Stack Legal Research, covering District Court, D. Arizona primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Herrera v. Verra Mobility Corporation, (D. Ariz. 2020).

Opinion

1 WO 2 3 4 5 6 IN THE UNITED STATES DISTRICT COURT 7 FOR THE DISTRICT OF ARIZONA

9 Teri Herrera, individually and on behalf of all No. CV-20-00515-PHX-DWL others similarly situated, 10 ORDER Plaintiff, 11 v. 12 Verra Mobility Corporation, et al., 13 Defendants. 14

15 16 In this putative class action, Plaintiff Teri Herrera (“Herrera”) alleges that 17 Defendants Verra Mobility Corporation (“Verra”), ATS Processing Services, LLC (“ATS 18 Processing”), and American Traffic Solutions Consolidated (“ATS Consolidated”) 19 (collectively, “Defendants”) violated the Fair Debt Collection Practices Act (“FDCPA”) 20 and state law through their actions to collect unpaid toll charges from rental car customers. 21 Now pending before the Court is Defendants’ motion to compel arbitration and stay 22 proceedings. (Doc. 24.) The motion is fully briefed and neither side requested oral 23 argument. For the following reasons, the motion will be granted. 24 BACKGROUND 25 I. Underlying Facts 26 In October 2019, Herrera rented a car from Thrifty Car Rental (“Thrifty”) in Florida. 27 (Doc. 12 ¶ 32.) Thrifty required her to pay the toll charges she incurred while driving the 28 rental car. (Id. ¶ 33.) Herrera had two options for paying the tolls: (1) purchase 1 “PlatePass,” which covered all toll charges incurred; or (2) pay each toll charge directly. 2 (Id.) If Herrera chose the latter option but failed to pay any toll charges directly, she would 3 be charged for the tolls plus an administrative fee. (Id.) Herrera “chose to forgo the 4 PlatePass option and to pay tolls directly.” (Id.) While in Florida, Herrera failed to pay 5 “at least fourteen tolls,” totaling $20.98. (Id. ¶ 36.) 6 In February 2020, Herrera rented a car from Fox Rent A Car (“Fox”) in California. 7 (Id. ¶ 50.) Herrera again declined to purchase PlatePass and agreed to pay any toll charges 8 directly. (Id.) Herrera ultimately failed to pay toll charges totaling $7.00. (Id. ¶ 51.) 9 Thrifty and Fox contract with Defendants to recover unpaid tolls incurred by 10 customers. (Id. ¶¶ 18-20.) Pursuant to those contracts, Defendants attempted to collect 11 Herrera’s unpaid toll charges, along with administrative fees. (Id. ¶¶ 37-41, 52-58.) 12 Defendants charged $150.25 on Herrera’s credit card for the Thrifty transaction. (Id. ¶ 49.) 13 II. The Arbitration Agreements 14 A. Thrifty 15 Herrera’s contract with Thrifty contained an arbitration clause (the “Thrifty 16 Agreement”) that provides in relevant part as follows: 17 Except for claims for property damage, personal injury or death, any disputes between You and us (“us” and “we” for the purposes of this Arbitration 18 Provision means Thrifty Car Rental, (“Thrifty”) its parent and affiliate 19 corporations, and their respective officers, directors and employees and any vendor or third party providing services for this rental transaction) must be 20 resolved only by arbitration or in a small claims court on an individual basis; 21 class arbitrations and class actions are not allowed. You and we each waive the right to a trial by jury or to participate in a class action, either as a class 22 representative or class member. You and we remain free to bring any issues 23 to the attention of government agencies. This Arbitration Provision’s scope is broad and includes, without limitation, 24 any claims arising from or relating to this Agreement or any aspect of the 25 relationship or communications between us, whether based in contract, tort, statute, fraud, misrepresentation, equity, or any other legal theory. It is 26 governed by the Federal Arbitration Act, 9 U.S.C. §§ 1 et seq. 27 In any arbitration under this Arbitration Provision, all issues are for the 28 arbitrator to decide, including his or her own jurisdiction, and any objections with respect to the existence, scope or validity of this Arbitration 1 Provision. . . . The American Arbitration Association (“AAA”) will administer any arbitration pursuant to its Consumer Arbitration Rules. 2 3 (Doc. 24 at 23, capitalization omitted.) Additionally, the portion of the contract describing 4 the PlatePass program stated in relevant part that “[i]f you decline the optional PlatePass 5 All-Inclusive Service at the commencement of the rental, you will be liable for, and we 6 will charge you: (a) all tolls incurred . . . ; (b) a $9.99 administrative fee for each toll 7 incurred . . . ; and (c) all other applicable toll charges or fees, if any. . . . You authorize us 8 to release your rental and payment card information to PlatePass LLC, ATS Processing 9 Services, LLC and American Traffic Solutions, Inc. (collectively, ‘ATS’) for processing 10 and billing purposes. If we or ATS pay a toll or citation on your behalf . . . you authorize 11 us or ATS to charge all such payments and related administrative fees . . . to the credit card 12 . . . used for this rental.” (Id. at 22.) 13 B. Fox 14 Herrera’s contract with Fox included an arbitration clause (the “Fox Agreement”) 15 that provides as follows: 16 Except for claims for property damage, personal injury, or death, any disputes between or amongst Renter, Fox Rent A Car, Inc., ATS Processing 17 Services, LLC, PlatePass, LLC, and each of their respective affiliates must 18 be resolved only by arbitration or in a small claims court on an individual basis; class arbitrations and class actions are not allowed. Renter and Fox 19 waive the right to a trial by jury or to participate in a class action either as a 20 class representative or a class member. Renter and FOX remain free to bring any issues to the attention of government agencies. This Arbitration 21 Provision’s scope is broad and includes without limitation, any claims relating to any aspect of the relationship between Renter and Fox. In any 22 arbitration, all issues are for the arbitrator to decide, including jurisdiction, 23 and any objections with respect to the existence, scope, or validity of this Arbitration Provision. The arbitration will take place in the county of 24 Renter’s billing address unless otherwise agreed. The American Arbitration 25 Association will administer any arbitration pursuant to its Commercial Dispute Resolution Procedures and the Supplementary Procedures for 26 Consumer-Related Disputes. 27 (Id. at 27, capitalization omitted). 28 … 1 DISCUSSION 2 I. Legal Standard 3 The Federal Arbitration Act (“FAA”) applies to contracts “evidencing a transaction 4 involving commerce.” 9 U.S.C. § 2. It provides that written agreements to arbitrate 5 disputes “shall be valid, irrevocable, and enforceable, save upon such grounds as exist at 6 law or in equity for the revocation of any contract.” Id. Thus, absent a valid contractual 7 defense, the FAA “leaves no place for the exercise of discretion by a district court, but 8 instead mandates that district courts shall direct the parties to proceed to arbitration on 9 issues as to which an arbitration agreement has been signed.” Dean Witter Reynolds, Inc. 10 v. Byrd, 470 U.S. 213, 218 (1985) (emphasis omitted). 11 In general, a district court’s role under the FAA is “limited to determining (1) 12 whether a valid agreement to arbitrate exists and, if it does, (2) whether the agreement 13 encompasses the dispute at issue.” Chiron Corp. v. Ortho Diagnostic Sys., Inc., 207 F.3d 14 1126, 1130 (9th Cir. 2000). These two issues are sometimes referred to as the “gateway” 15 questions of arbitrability. Rent-A-Center, West, Inc. v. Jackson, 561 U.S. 63, 68-69 (2010).

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Herrera v. Verra Mobility Corporation, Counsel Stack Legal Research, https://law.counselstack.com/opinion/herrera-v-verra-mobility-corporation-azd-2020.