Herrera v. Verra Mobility Corporation

District Court, D. Arizona·Decided November 18, 2020·No. 2:20-cv-00515·Unknown

Opinion

WO

Teri Herrera, individually and on behalf of all No. CV-20-00515-PHX-DWL others similarly situated, Plaintiff, v. Verra Mobility Corporation, et al., Defendants.

In this putative class action, Plaintiff Teri Herrera (“Herrera”) alleges that Defendants Verra Mobility Corporation (“Verra”), ATS Processing Services, LLC (“ATS Processing”), and American Traffic Solutions Consolidated (“ATS Consolidated”) (collectively, “Defendants”) violated the Fair Debt Collection Practices Act (“FDCPA”) and state law through their actions to collect unpaid toll charges from rental car customers. Now pending before the Court is Defendants’ motion to compel arbitration and stay proceedings. (Doc. 24.) The motion is fully briefed and neither side requested oral argument. For the following reasons, the motion will be granted. I. Underlying Facts In October 2019, Herrera rented a car from Thrifty Car Rental (“Thrifty”) in Florida. (Doc. 12 ¶ 32.) Thrifty required her to pay the toll charges she incurred while driving the rental car. (Id. ¶ 33.) Herrera had two options for paying the tolls: (1) purchase “PlatePass,” which covered all toll charges incurred; or (2) pay each toll charge directly. (Id.) If Herrera chose the latter option but failed to pay any toll charges directly, she would be charged for the tolls plus an administrative fee. (Id.) Herrera “chose to forgo the PlatePass option and to pay tolls directly.” (Id.) While in Florida, Herrera failed to pay “at least fourteen tolls,” totaling $20.98. (Id. ¶ 36.) In February 2020, Herrera rented a car from Fox Rent A Car (“Fox”) in California. (Id. ¶ 50.) Herrera again declined to purchase PlatePass and agreed to pay any toll charges directly. (Id.) Herrera ultimately failed to pay toll charges totaling $7.00. (Id. ¶ 51.) Thrifty and Fox contract with Defendants to recover unpaid tolls incurred by customers. (Id. ¶¶ 18-20.) Pursuant to those contracts, Defendants attempted to collect Herrera’s unpaid toll charges, along with administrative fees. (Id. ¶¶ 37-41, 52-58.) Defendants charged $150.25 on Herrera’s credit card for the Thrifty transaction. (Id. ¶ 49.) II. The Arbitration Agreements A. Thrifty Herrera’s contract with Thrifty contained an arbitration clause (the “Thrifty Agreement”) that provides in relevant part as follows: Except for claims for property damage, personal injury or death, any disputes between You and us (“us” and “we” for the purposes of this Arbitration Provision means Thrifty Car Rental, (“Thrifty”) its parent and affiliate corporations, and their respective officers, directors and employees and any vendor or third party providing services for this rental transaction) must be resolved only by arbitration or in a small claims court on an individual basis; class arbitrations and class actions are not allowed. You and we each waive the right to a trial by jury or to participate in a class action, either as a class representative or class member. You and we remain free to bring any issues to the attention of government agencies. This Arbitration Provision’s scope is broad and includes, without limitation, any claims arising from or relating to this Agreement or any aspect of the relationship or communications between us, whether based in contract, tort, statute, fraud, misrepresentation, equity, or any other legal theory. It is governed by the Federal Arbitration Act, 9 U.S.C. §§ 1 et seq. In any arbitration under this Arbitration Provision, all issues are for the arbitrator to decide, including his or her own jurisdiction, and any objections with respect to the existence, scope or validity of this Arbitration Provision. . . . The American Arbitration Association (“AAA”) will administer any arbitration pursuant to its Consumer Arbitration Rules. (Doc. 24 at 23, capitalization omitted.) Additionally, the portion of the contract describing the PlatePass program stated in relevant part that “[i]f you decline the optional PlatePass All-Inclusive Service at the commencement of the rental, you will be liable for, and we will charge you: (a) all tolls incurred . . . ; (b) a $9.99 administrative fee for each toll incurred . . . ; and (c) all other applicable toll charges or fees, if any. . . . You authorize us to release your rental and payment card information to PlatePass LLC, ATS Processing Services, LLC and American Traffic Solutions, Inc. (collectively, ‘ATS’) for processing and billing purposes. If we or ATS pay a toll or citation on your behalf . . . you authorize us or ATS to charge all such payments and related administrative fees . . . to the credit card . . . used for this rental.” (Id. at 22.) B. Fox Herrera’s contract with Fox included an arbitration clause (the “Fox Agreement”) that provides as follows: Except for claims for property damage, personal injury, or death, any disputes between or amongst Renter, Fox Rent A Car, Inc., ATS Processing Services, LLC, PlatePass, LLC, and each of their respective affiliates must be resolved only by arbitration or in a small claims court on an individual basis; class arbitrations and class actions are not allowed. Renter and Fox waive the right to a trial by jury or to participate in a class action either as a class representative or a class member. Renter and FOX remain free to bring any issues to the attention of government agencies. This Arbitration Provision’s scope is broad and includes without limitation, any claims relating to any aspect of the relationship between Renter and Fox. In any arbitration, all issues are for the arbitrator to decide, including jurisdiction, and any objections with respect to the existence, scope, or validity of this Arbitration Provision. The arbitration will take place in the county of Renter’s billing address unless otherwise agreed. The American Arbitration Association will administer any arbitration pursuant to its Commercial Dispute Resolution Procedures and the Supplementary Procedures for Consumer-Related Disputes. (Id. at 27, capitalization omitted). … I. Legal Standard The Federal Arbitration Act (“FAA”) applies to contracts “evidencing a transaction involving commerce.” 9 U.S.C. § 2. It provides that written agreements to arbitrate disputes “shall be valid, irrevocable, and enforceable, save upon such grounds as exist at law or in equity for the revocation of any contract.” Id. Thus, absent a valid contractual defense, the FAA “leaves no place for the exercise of discretion by a district court, but instead mandates that district courts shall direct the parties to proceed to arbitration on issues as to which an arbitration agreement has been signed.” Dean Witter Reynolds, Inc. v. Byrd, 470 U.S. 213, 218 (1985) (emphasis omitted). In general, a district court’s role under the FAA is “limited to determining (1) whether a valid agreement to arbitrate exists and, if it does, (2) whether the agreement encompasses the dispute at issue.” Chiron Corp. v. Ortho Diagnostic Sys., Inc., 207 F.3d 1126, 1130 (9th Cir. 2000). These two issues are sometimes referred to as the “gateway” questions of arbitrability. Rent-A-Center, West, Inc. v. Jackson, 561 U.S. 63, 68-69 (2010). Although the gateway questions are ordinarily resolved by the court, parties may agree to arbitrate one or both of the gateway issues by including a delegation clause in the arbitration agreement: “An agreement to arbitrate a gateway issue is simply an additional, antecedent agreement the party seeking arbitration asks the federal court to enforce, and the FAA operates on this additional arbitration agreement just as it does on any other.” Id. at 70. The evidence of the parties’ intent to delegate such issues to the arbitrator must be “clear and unmistakable.” Br

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Herrera v. Verra Mobility Corporation, (D. Ariz. 2020).

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