Hernandez v. Wells Fargo Bank, N.A.

District Court, N.D. California·Decided January 9, 2022·No. 3:18-cv-07354·Unknown

Opinion

NORTHERN DISTRICT OF CALIFORNIA

ALICIA HERNANDEZ, et al., Plaintiffs, No. C 18-07354 WHA

v.

WELLS FARGO BANK, N.A., ORDER GRANTING FINAL APPROVAL OF SUPPLEMENTAL Defendant. CLASS ACTION SETTLEMENT AND MOTIONS FOR ATTORNEY’S FEES

INTRODUCTION In this long-running wrongful foreclosure class action, plaintiffs move for final approval of a supplemental class settlement and for attorney’s fees and litigation expenses. Because the settlement is fair, adequate, and reasonable, final approval is GRANTED. And because class counsel has worked diligently and represented the class ably, and the request for fees is reasonable, the request for attorney’s fees is GRANTED. The requests for administration and litigation expenses are also GRANTED. “In response to the unfolding financial crisis of 2008, Congress passed the Emergency Economic Stabilization Act, Pub. L. No. 110-343, 122 Stat. 3765. This law included the Troubled Asset Relief Program, which required the Secretary of the Treasury, among many other duties and powers, to implement a plan that seeks to maximize assistance for homeowners and encourage the servicers of the underlying mortgages to take advantage of Department in 2009 started the [Home Affordable Modification Program (HAMP)] program to incentivize banks to refinance mortgages of distressed homeowners so they could stay in their homes. Home loan servicers, including [defendant Wells Fargo Bank, N.A.], signed Servicer Participation Agreements with Treasury that entitled them to $1,000 for each permanent modification they made, but required them to follow Treasury guidelines and procedures.” Corvello v. Wells Fargo Bank, NA, 728 F.3d 878, 880 (9th Cir. 2013) (per curiam). In 2011, however, after “an examination of the residential real estate mortgage foreclosure processes of Wells Fargo Bank, N.A.,” the Office of the Comptroller of the Currency “identified certain deficiencies and unsafe or unsound practices in residential mortgage servicing and in the Bank’s initiation and handling of foreclosure proceedings.” Wells Fargo Bank, N.A., Sioux Falls, South Dakota, AA-EC-11-19, #2011-051 (Dep’t of Treasury, Comptroller of Currency, Apr. 13, 2011) (consent order), https://www.occ.gov/static/enforcement-actions/ea2011-051.pdf. The Comptroller and the bank entered into a consent order, whereby Wells Fargo agreed, among other things, to implement an “action plan” to “ensure compliance with . . . servicing guides of the Government Sponsored Enterprises or investors, including those with the Federal Housing Administration and those required by the Home Affordable Modification Program . . . .” Id. In 2015, the Comptroller found that the bank had failed to meet its obligations under those provisions (and many others) of the 2011 consent order. Wells Fargo Bank, N.A., Sioux Falls, South Dakota, AA-EC-11-19, #2015-067 (Dep’t of Treasury, Comptroller of Currency, June 16, 2015) (consent order amending 2011 consent order), https://www.occ.gov/static/enforcement-actions/ea2015-067.pdf. The Comptroller ordered, and the bank agreed, that the bank would not expand its residential mortgage servicing business until termination of the consent order. Id. Finally, in 2016, the Comptroller found: Between March 2013 through October 2014, the Bank made escrow calculation errors in 76,720 accounts due to an error in a proprietary loan decisioning software tool. . . . [¶] The escrow Wells Fargo Bank, N.A., Sioux Falls, South Dakota, AA-EC-11-19, #2016-055 (Dep’t of Treasury, Comptroller of Currency, May 24, 2016) (consent order for civil money penalty), https://www.occ.gov/static/enforcement-actions/ea2016-055.pdf. The bank agreed to pay a $70 million penalty and the consent order was terminated. Id.; Wells Fargo Bank, N.A., Sioux Falls, South Dakota, AA-EC-11-19, #2016-056 (Dep’t of Treasury, Comptroller of Currency, May 24, 2016) (termination order), https://www.occ.gov/static/enforcement-actions/ea2016- 056.pdf. Plaintiff Alicia Hernandez owned a condominium in New Jersey purchased with a mortgage loan serviced by defendant. In or around 2012 or 2013, Hernandez defaulted on the loan. Defendant denied Hernandez a trial mortgage modification under HAMP and foreclosed on the property in 2015. In 2018, defendant sent Hernandez a letter stating that she had been denied a trial loan modification due to a miscalculation; the letter included a check for about $15,000 as remediation. Plaintiff Hernandez filed this action in 2018 as a putative nationwide class action asserting several claims for relief. In February 2019, in response to a motion to dismiss, plaintiff filed a first amended complaint adding fifteen new named plaintiffs and additional claims for relief, including breach of contract. All plaintiffs had residential mortgage loans serviced by defendant and were denied loan modifications. At all material times, plaintiffs have alleged that an error in defendant’s software tool used to determine whether a borrower qualified for a trial loan modification overstated the amount of attorney’s fees the bank used in calculating borrowers’ eligibility for a trial loan modification under HAMP. Rather than limit such fees to the maximum allowable under HAMP, plaintiffs allege, the bank added the limits to fees actually incurred and consequently denied loan modifications to homeowners who actually qualified under HAMP. In 2018, the bank disclosed the error and sent affected borrowers a letter apologizing for its mistake along with remediation payments, usually between $5,000 and $15,000. For their breach of contract claims, plaintiffs relied on provisions in their loan contracts foreclosure proceedings after default. The notice had to include “the action required to cure the default.” Because they qualified for trial loan modifications under HAMP at the time of their defaults, plaintiffs argued that “action required to cure the default” included acceptance of a trial loan modification offer, which the bank was required to give under the guidelines and procedures. Therefore, plaintiffs contended, defendant breached the agreements by foreclosing without first offering them a trial loan modification. A June 2019 order disagreed, finding (Dkt. No. 87): Nothing in this provision (or any other provision in the contract) supports plaintiffs’ proposed interpretation. The secured-loan instrument does not mention mortgage modification at all. Instead, it gives the bank the absolute right to foreclose in the event of an uncured default. The alleged requirement to offer plaintiffs a loan modification comes only from “HAMP or related programs,” none of which are referenced in the contract that Wells Fargo purportedly breached. An August 2019 order then granted plaintiffs’ motion for leave to file a second amended complaint, finding (Dkt. No. 136): Plaintiffs have now alleged additional facts to demonstrate defendant bank knew loan modification was an action that could cure default. For example, the complaint now alleges defendant sent a letter to plaintiff Troy Frye stating it was “considering a program that may assist you in bringing your loan current . . . This program, known as a loan modification, would provide you with the opportunity for a fresh start by adjusting the current terms of your loan.” Furthermore, the complaint also alleges the instruments referenced loan modifications stating, “extensions of the time for payment or modification of amortization of the sums secured by this Security instruments . . . shall not operate to release the liability of Borrowers.” The parties then vigorously litigated two motions for class certification (the first was denied without prejudice because of deficient briefing) and a motion to exclude plaintiffs’ expert. A January 2020 order certified only the breach of contract claim under FRCP

Hernandez v. Wells Fargo Bank, N.A., (N.D. Cal. 2022).

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