Hernandez v. Rafie & Khoshbin Dental Corp. CA2/1

CourtCalifornia Court of Appeal
DecidedApril 25, 2025
DocketB333067
StatusUnpublished

This text of Hernandez v. Rafie & Khoshbin Dental Corp. CA2/1 (Hernandez v. Rafie & Khoshbin Dental Corp. CA2/1) is published on Counsel Stack Legal Research, covering California Court of Appeal primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Hernandez v. Rafie & Khoshbin Dental Corp. CA2/1, (Cal. Ct. App. 2025).

Opinion

Filed 4/25/25 Hernandez v. Rafie & Khoshbin Dental Corp. CA2/1 NOT TO BE PUBLISHED IN THE OFFICIAL REPORTS

California Rules of Court, rule 8.1115(a), prohibits courts and parties from citing or relying on opinions not certified for publication or ordered published, except as specified by rule 8.1115(b). This opinion has not been certified for publication or ordered published for purposes of rule 8.1115.

IN THE COURT OF APPEAL OF THE STATE OF CALIFORNIA

SECOND APPELLATE DISTRICT

DIVISION ONE

JOANNA HERNANDEZ, B333067

Plaintiff and Appellant, (Los Angeles County Super. Ct. No. 21STCV31222) v.

RAFIE & KHOSHBIN DENTAL CORP., et al.,

Defendants and Respondents.

APPEAL from a judgment of the Superior Court of Los Angeles County, Thomas D. Long, Judge. Reversed. Law Offices of Sandra C. Muñoz and Sandra C. Muñoz for Plaintiff and Appellant. BDG Law Group, Michele M. Goldsmith and Renee B. Brown for Defendants and Respondents. ____________________________ Plaintiff Joanna Hernandez appeals from a grant of summary judgment in favor of defendant Rafie & Khoshbin Dental Corporation, which does business as Torrance Dental Center.1 Plaintiff brought claims for discrimination and retaliation, alleging defendant terminated her because of her pregnancy. The trial court granted summary judgment upon concluding defendant had met its burden to demonstrate it terminated plaintiff for legitimate, nondiscriminatory reasons, and plaintiff had failed to raise a triable issue that those reasons were pretextual. We disagree with the trial court. Plaintiff presented evidence of discriminatory statements by defendant’s office manager, thus raising a triable issue as to discriminatory animus. Defendant’s representatives gave inconsistent testimony as to the reasons for plaintiff’s termination, which raises a triable issue as to whether those reasons were pretextual. Accordingly, we reverse.

1 Rafie & Khoshbin Dental Corporation and Torrance Dental Center were identified as separate defendants in plaintiff’s complaint and in other filings throughout the underlying litigation, although the answer to the complaint identified only a single defendant, “Rafie & Khoshbin Dental Corp. doing business as Torrance Dental Center.” (Some capitalization omitted.) Consistent with the answer, we will refer in this opinion to that single defendant.

2 FACTUAL BACKGROUND

1. The dental practice Defendant is a small dental practice with two dentists, Kamran Rafie and Sherie Khoshbin. Defendant’s office manager is Glenda Ong.2 Ong testified she and Rafie mutually made hiring decisions for the practice. Ong did not personally make termination decisions, but would make termination recommendations to Rafie and issue warnings to employees. According to Ong, Khoshbin was not involved in termination decisions. Rafie first testified Ong had firing authority, but then stated she did not have that authority and had to obtain his or Khoshbin’s authority before terminating an employee.

2. Plaintiff’s work performance in 2019 and 2020 Plaintiff began working for defendant on or about January 2, 2019 as a front office receptionist. Ong testified she liked plaintiff for the first few months, but plaintiff then became too chatty and personal with patients. Ong verbally instructed plaintiff to change how she conversed with patients. Plaintiff

2 Plaintiff objected to declarations submitted by Khoshbin and Ong for lack of proper signatures. The day before the summary judgment hearing, the trial court issued a tentative ruling sustaining plaintiff’s objections. That night, defendant’s counsel filed amended declarations with corrected signatures, to which plaintiff objected as untimely. The trial court stood by its ruling and declined to consider the declarations. Defendant has not challenged that ruling, and we do not consider the excluded declarations in resolving this appeal, although we do consider Khoshbin’s and Ong’s deposition testimony.

3 did not change her behavior, and Ong had to speak to her about it on multiple occasions. Around the end of 2019, plaintiff informed Rafie and Ong she was getting divorced. According to Rafie, this impacted plaintiff’s work. Plaintiff was less focused on her job and needed time off to see her lawyer. Rafie was concerned because plaintiff was not consistently updating patient medical histories or calling patients to confirm appointments, and was spending time on her cell phone during work hours. Ong similarly testified plaintiff made mistakes when updating medical information on patient charts. On one occasion plaintiff put a patient’s medical information on another patient’s chart, and on another occasion made a similar mistake with a patient’s insurance information. Ong also had concerns about plaintiff’s honesty. At one point Ong discovered a letter from a specialist to Rafie had been opened. Plaintiff denied opening the letter, but later admitted it. Khoshbin testified plaintiff was friendly with patients, and when she focused on her job she did it well, but she often lacked focus. According to Khoshbin, plaintiff at times failed to obtain necessary signatures for documents, did not update medical histories, misplaced charts, and failed to schedule follow-up appointments for patients. Khoshbin stated these problems happened often, beginning in mid-2019. Rafie would give plaintiff warnings about her performance, and would ask Khoshbin beforehand if Khoshbin had anything to add. Ong signed a written warning, dated February 5, 2020, that concerned plaintiff’s opening the letter to Rafie and lying about it. Plaintiff’s signature is not on the warning, and plaintiff avers she never received the document. However, in responding

4 to defendant’s separate statement of undisputed facts, plaintiff did not dispute Ong admonished her about opening the letter. Ong issued another written warning on September 21, 2020 after a patient complained that plaintiff had left him waiting too long and had checked in another patient before him although his appointment was earlier. The written warning additionally noted plaintiff had failed to ask another patient health questions pursuant to COVID-19 protocols. The warning stated plaintiff would be subject to termination if she received a third written warning. On a line for “Anticipated employee performance or conduct (include follow up date and possible further discipline),” the warning stated, “monthly evaluation.” Plaintiff signed the written warning and provided a response, stating she asked the necessary COVID-19 questions, and to the extent she checked the wrong patient in first, it was because both patients were in the waiting room already when plaintiff arrived for work so she was not sure who had arrived first. Ong issued another written warning on November 20, 2020, stating plaintiff had acted unprofessionally toward Ong when Ong asked her to do a task. The warning further stated plaintiff had not properly verified a patient’s insurance information and “did not collect copay as per [Ong’s] instruction.” Ong wrote that when she asked plaintiff to improve, plaintiff told her to fire plaintiff because there was nothing more plaintiff could do. The warning stated plaintiff would be terminated if she did not improve, and “evaluation in a month” was indicated on the line for future actions. Plaintiff wrote a response to the warning on the warning itself. The handwritten response is difficult to read, but it

5 appears plaintiff objected that the warning was unreasonable, and the reason she made the comment inviting Ong to fire her was because of the way Ong had spoken to her. At the bottom of the warning, plaintiff wrote “Agreed,” but it is unclear to what she was agreeing. At deposition, plaintiff explained she told Ong to fire her because Ong was screaming at her and plaintiff was upset.

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Cite This Page — Counsel Stack

Bluebook (online)
Hernandez v. Rafie & Khoshbin Dental Corp. CA2/1, Counsel Stack Legal Research, https://law.counselstack.com/opinion/hernandez-v-rafie-khoshbin-dental-corp-ca21-calctapp-2025.