Hernandez v. Costco Wholesale Corporation

District Court, D. Arizona·Decided December 8, 2022·No. 2:21-cv-00357·Unknown

Opinion

1 WO 2 3 4 5 6 IN THE UNITED STATES DISTRICT COURT 7 FOR THE DISTRICT OF ARIZONA

9 Henry Hernandez, No. CV-21-00357-PHX-DLR

10 Plaintiff, ORDER

11 v.

12 Costco Wholesale Corporation,

13 Defendant. 14 15 16 Defendant Costco Wholesale Corporation (“Costco”) moved to dismiss Plaintiff 17 Henry Hernandez’s first amended complaint (“FAC”). (Doc. 47.) Instead of filing a 18 response opposing Costco’s motion, Mr. Hernandez responded by moving for leave to 19 amend (Doc. 50), which is fully briefed (Docs. 52, 53). For the following reasons, the 20 Court grants Costco’s motion and denies Mr. Hernandez’s motion. 21 I. Background 22 In December 2020, Mr. Hernandez attempted to enter a Costco store in Maricopa 23 County but was stopped when Costco’s employees asked him to wear a face mask. He 24 declined, asserting that he had a “medical reason” that prevented him from wearing a face 25 mask or face shield. (Doc. 25 at 4.) As he continued barefaced into the store, the 26 employees informed him that he was violating Costco’s posted policies and would not be 27 able to return if he would not “follow the rules.” (Id.) Mr. Hernandez noted that he felt 28 “harassed.” (Id.) Ignoring the employees’ warnings, he continued through the store while 1 employees monitored his whereabouts. (Id.) He completed his shopping and left “with his 2 purchased groceries.” (Id.) Shortly after the visit, Mr. Hernandez filed a complaint, 3 alleging that Costco had harassed him in violation of the Americans with Disabilities Act 4 (“ADA”) and asking for damages and injunctive relief. (Doc. 25.) 5 II. Motion to Dismiss 6 To survive a motion to dismiss under Federal Rule of Civil Procedure 12(b)(6), a 7 complaint must contain factual allegations sufficient to “raise a right to relief above the 8 speculative level.” Bell Atl. Corp. v. Twombly, 550 U.S. 544, 555 (2007). The task when 9 ruling on a motion to dismiss “is to evaluate whether the claims alleged [plausibly] can be 10 asserted as a matter of law.” Adams v. Johnson, 355 F.3d 1179, 1183 (9th Cir. 2004); 11 accord Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009). When analyzing the sufficiency of a 12 complaint, the well-pled factual allegations are taken as true and construed in the light most 13 favorable to the plaintiff. Cousins v. Lockyer, 568 F.3d 1063, 1067 (9th Cir. 2009). 14 However, legal conclusions couched as factual allegations are not entitled to the 15 assumption of truth, Iqbal, 556 U.S. at 680, and therefore are insufficient to defeat a motion 16 to dismiss for failure to state a claim, In re Cutera Sec. Litig., 610 F.3d 1103, 1108 (9th 17 Cir. 2008). 18 Among other things, Costco argues that the FAC fails to plausibly allege whether 19 Costco’s conduct amounted to discrimination under the ADA.1 42 U.S.C. § 12182(a). The 20 Court agrees. 21 An entity does not commit discrimination under the ADA when it denies services 22 to an “individual [who] poses a direct threat to the health or safety of others. The term 23 ‘direct threat’ means a significant risk to the health or safety of others that cannot be 24 eliminated by a modification of policies, practices, or procedures or by the provision of 25 auxiliary aids or services.” 42 U.S.C § 12182(b)(3). In ascertaining whether an individual 26 1 Costco also argues that (1) Mr. Hernandez did not allege a disability within the 27 meaning of the ADA, (2) alternatively, Mr. Hernandez does not allege that his purported disability prevents him from wearing a face mask or shield, and (3) Mr. Hernandez did not 28 allege he was denied access to Costco’s store because of the disability, as opposed to failing to comply with store policy. (Doc. 47 at 2.) 1 poses a “direct threat,” the entity must conduct an 2 individualized assessment, based on reasonable judgment that relies on current medical knowledge or on the best available 3 objective evidence, to ascertain: The nature, duration, and severity of the risk; the probability that the potential injury will 4 actually occur; and whether reasonable modifications of policies, practices, or procedures or the provision of auxiliary 5 aids or services will mitigate the risk. 6 28 C.F.R. § 36.208(b). Entities may make this determination without the aid of physicians, 7 so long as is not “based on generalizations or stereotypes.” Giles v. Sprouts Farmers Mkt., 8 Inc., No. 20-CV-2131-GPC-JLB, 2021 WL 2072379, at *5 (S.D. Cal. May 24, 2021) 9 (quoting ADA Title III Technical Assistance Manual § III-3.8000). 10 In locations with a state or local mask requirement—like Maricopa County at the 11 relevant time2—Costco requires customers to wear a face mask or, if “a medical condition 12 . . . prevents them from wearing a mask, they must wear a face shield.” (Doc. 26-1 at 9.) 13 Maricopa County and the Centers for Disease Control and Prevention (“CDC”)3 considered 14 an unmasked adult at an indoor place of public accommodation to present a risk to other 15 patrons. (Doc. 47-2 at 5-9, 17-27.) Thus, a cursory visual inspection could determine 16 whether any one person presented a risk to other patrons, i.e., an individual was wearing a 17 mask or a face shield. This is an individualized assessment. Giles, 2021 WL 2072379, at 18 *5. 19 Any of Mr. Hernandez responses about breathing difficulties while masked “are not 20 germane to calculating the risk” that an unmasked person would pose to the public, 21 according to the CDC and Maricopa County. Id. at *6. “Instead, the risk is the same 22 between those with or without breathing difficulties, but should be accounted for by way 23 of reasonable modifications.” Id. Costco allowed face shields as an alternative to face 24 masks, and Mr. Hernandez does not explain why other alternatives, like having someone 25

26 2 The Court takes judicial notice of the guidance from Maricopa County at the pertinent time (Doc. 47-2 at 5-9) because, as a government document on a government 27 website, it is a matter of public record whose contents are not subject to reasonable dispute. See Kater v. Church Downs Incorp., 886 F.3d 784, 788 n.3 (9th Cir. 2018). 28 3 The Court takes judicial notice of the pertinent CDC guidance. (Doc. 47-2 at 17- 27); see Kater, 886 F.3d at 788 n.3. 1 shop for him, were insufficient. 2 Costco canceled Mr. Hernandez’s Costco membership and attempted to deny in- 3 person services to him after it conducted an individualized assessment of the direct threat 4 posed by his unwillingness to wear a face mask or face shield. Such action does not amount 5 to discrimination under the ADA. Absent any showing of plausibly discriminatory action, 6 Mr. Hernandez cannot maintain his ADA claim, and the FAC must be dismissed. 7 What’s more, Mr. Hernandez did not respond to Costco’s motion to dismiss, 8 implicitly conceding the merits of its argument and the deficiencies of his FAC. See 9 LRCiv. 7.2(i) (“[I]f the unrepresented party or counsel does not serve and file the required 10 answering memoranda, . . .

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