Hernandez v. Bloomingdale's Inc.

CourtDistrict Court, D. Maryland
DecidedJuly 25, 2024
Docket1:23-cv-00519
StatusUnknown

This text of Hernandez v. Bloomingdale's Inc. (Hernandez v. Bloomingdale's Inc.) is published on Counsel Stack Legal Research, covering District Court, D. Maryland primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Hernandez v. Bloomingdale's Inc., (D. Md. 2024).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF MARYLAND

) MARILYN HERNANDEZ, ) ) Plaintiff, ) Civil Action No. 23-cv-00519-LKG ) v. ) Dated: July 25, 2024 ) BLOOMINGDALE’S INC., et. al., ) ) Defendants. ) ) MEMORANDUM OPINION I. INTRODUCTION In this putative class action, Plaintiff, Marilyn Hernandez, bring claims, individually and on behalf of other similarly situated individuals, against Defendants, Bloomingdale’s, LLC and Bloomingdales.com, LLC, for violations of the Maryland Wiretapping and Electronic Surveillance Act (“MWESA”), Md. Code Ann., Cts. & Jud. Proc. § 10-401, et seq., and intrusion upon seclusion, for alleged surreptitious use of JavaScript computer code known as “Session Replay Code” on the Bloomingdales.com website. See generally ECF No. 17. Defendants have moved to dismiss this mater pursuant to Fed. R. Civ. P. 12(b)(2) and 12(b)(6). ECF No. 27. The motion is fully briefed. ECF Nos. 27-30. No hearing is necessary to resolve the motion. See L.R. 105.6 (D. Md. 2023). For the reasons that follow, the Court: (1) GRANTS-in-PART the Defendants’ motion to dismiss and (2) DISMISSES the amended complaint. II. FACTUAL AND PROCEDURAL BACKGROUND1 A. Factual Background In this putative class action, Plaintiff Marilyn Hernandez bring claims against Defendants for violations of the MWESA and intrusion upon seclusion, for alleged surreptitious use of JavaScript computer code known as “Session Replay Code” on the Bloomingdales.com website.

1 The facts recited in this memorandum opinion are taken from the amended complaint and Defendants’ motion to dismiss. ECF Nos. 17 and 27. See generally ECF No. 17. Specifically, Plaintiff alleges that the Defendants are wiretapping the electronic communications of visitors to the Bloomingdales.com website and procuring third- party vendors to embed snippets of Session Replay Code on that website, which then deploys on each website visitor’s internet browser for the purpose intercepting and recording the website visitor’s electronic communications with Bloomingdales.com. Id. at ¶¶ 1 and 2. Plaintiff asserts the following claims in the amended complaint: (1) violation of the MWESA (Count I) and (2) invasion of privacy-intrusion upon seclusion (Count II). Id. at ¶¶ 87- 128. As relief, Plaintiff seeks certain declaratory and injunctive relief and to recover monetary damages, attorney’s fees and costs from the Defendants. Id. at Prayer for Relief. The Parties Plaintiff Marilyn Hernandez was a citizen of the State of Maryland at all times relevant to this dispute. Id. at ¶ 10. Defendant Bloomingdale’s, LLC is a limited liability company organized under the laws of Ohio, with its principal place of business located in Long Island City, New York. Id. at ¶ 11. Defendant Bloomingdales.com, LLC, is a limited liability company formed under the laws of Ohio, with its principal place of business located in Long Island City, New York. Id. at ¶ 12. The Bloomingdales.com Website As background, the Bloomingdales.com website offers prospective customers the opportunity to browse Bloomingdale’s products, place online orders for delivery, book in-store appointments with company representatives and to view whether a desired product is available for in-store purchase. Id. at ¶ 17. Bloomingdale’s also operates a brick-and-mortar store located in Chevy Chase, Maryland, which offers, among other things, men’s and women’s apparel, accessories and shoes for purchase. Id. at ¶ 54. The desktop and mobile versions of the Bloomingdales.com website allow users to search for nearby stores in Maryland and provide directions to those stores based on the user’s location. Id. at ¶ 19. The Bloomingdales.com website also allows visitors to book appointments with sales representatives at the Bloomingdale’s brick-and-mortar store in Maryland. Id. In addition, the website allows visitors to check whether a product is in stock at the Chevy Chase, Maryland brick- and-mortar store and to order products for in store pickup. Id. The Plaintiff’s Use Of The Bloomingdales.com Website Plaintiff alleges in this action that she visited the Bloomingdales.com website on her computer on several occasions while physically located in Maryland. Id. at ¶ 61. Plaintiff also alleges that she viewed Bloomingdale’s merchandise sold both online and in retail stores during these virtual visits. Id. In addition, Plaintiff alleges that her website communications were captured by Session Replay Code, and sent to various Session Replay providers, during her visits to the Bloomingdales.com website. Id. at ¶ 64. In this regard, Plaintiff alleges that the Session Replay Code is used by Defendants to collect information about visitors’ mouse movements, clicks, scrolls, zooms, URLs of webpages visited, and other forms of a visitor’s navigation and interaction with the website without the consent or knowledge of the visitors. Id. at ¶ 93. Plaintiff also alleges that the interception of her personal information began immediately upon accessing the Bloomingdales.com website. Id. at ¶ 73. Lastly, Plaintiff maintains that she was not made aware of, and did not provide meaningful consent to, the capturing of her website communications. Id. at ¶¶ 63, 73 and 77. And so, Plaintiff maintains that her experience on the Bloomingdales.com website resulted in the loss of control over her personal information and that the actions taken by Defendants violate the MWESA and constitute a common law intrusion upon seclusion.2 Id. at ¶¶ 27-34 and 104.

2 The Maryland Wiretapping and Electronic Surveillance Act makes it unlawful for any person to: (1) “willfully intercept, endeavor to intercept, or procure any other person to intercept or endeavor to intercept, any wire, oral, or electronic communication;” (2) “[w]illfully disclose, or endeavor to disclose, to any other person the contents of any wire, oral, or electronic communication, knowing or having reason to know that the information was obtained through the interception of a wire, oral, or electronic communication in violation of this subtitle;” or (3) “[w]illfully use, or endeavor to use, the contents of any wire, oral, or electronic communication, knowing or having reason to know that the information was obtained through the interception of a wire, oral, or electronic communication in violation of this subtitle.” Md. Code Ann., Cts. & Jud. Proc. § 10-401. A person who violates the Act is guilty of a felony and is subject to imprisonment for not more than 5 years or a fine of not more than $10,000, or both. Id. B. Relevant Procedural Background Plaintiff commenced this putative class action on February 24, 2023. ECF No. 1. On November 6, 2023, Plaintiff filed an amended complaint. ECF No. 17. On March 11, 2024, Defendants filed a motion to dismiss the amended complaint, pursuant to Fed. R. Civ. P. 12(b)(2) and 12(b)(6). ECF No. 27. On April 1, 2024, Plaintiff filed a response in opposition to Defendants’ motion to dismiss. ECF No. 28. On April 15, 2024, Defendants filed a reply brief. ECF No. 29. The Defendants’ motion to dismiss having been fully briefed, the Court resolves the pending motion. III. LEGAL STANDARDS A. Rule 12(b)(2) And Personal Jurisdiction A motion to dismiss for lack of personal jurisdiction brought pursuant to Fed. R. Civ. P. 12(b)(2) “raises an issue for the [C]ourt to resolve, generally as a preliminary matter.” Grayson v.

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Hernandez v. Bloomingdale's Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/hernandez-v-bloomingdales-inc-mdd-2024.