Haydee Gallardo v. Walmart

Supreme Court of New Jersey·Decided July 30, 2026·No. A-65-24·Published

Opinion

SYLLABUS

This syllabus is not part of the Court’s opinion. It has been prepared by the Office of the Clerk for the convenience of the reader. It has been neither reviewed nor approved by the Court and may not summarize all portions of the opinion.

Haydee Gallardo v. Walmart (A-65-24) (089466)

Argued November 5, 2025 -- Decided July 30, 2026

JUSTICE PATTERSON, writing for the Court.

In this appeal, the Court considers whether a snow removal measure undertaken by a contractor hired by defendant Walmart -- the application of salt to the surface of the parking lot during a storm without pretreating the lot before precipitation began -- created “unusual circumstances” within the meaning of the first exception to the ongoing storm rule. That exception, which was recognized in Pareja v. Princeton International Properties, applies if a commercial landowner’s actions “increase the risk to pedestrians and invitees on their property” by “creating ‘unusual circumstances’ where the defendant’s conduct exacerbates and increases the risk of injury to the plaintiff.” 246 N.J. 546, 559 (2021).

At around 1:30 p.m. on January 3, 2015, plaintiff Haydee Gallardo fell in the parking lot of Walmart’s Union Township store during an ongoing storm of mixed precipitation that had begun at around 11:30 a.m. Land Pros of New Jersey, LLC was the snow removal contractor for that store. At the time of plaintiff’s accident, there was minimal accumulation on the parking lot -- “about a trace” to one tenth of an inch. According to Land Pros’ co-owner, he arrived at the Walmart store at 12:35 p.m. and “spread salt” on the “lots and walks” until 1:15 p.m. He testified that when he visited the Walmart property, the snow had not accumulated sufficiently to warrant plowing the parking lot. It is undisputed that prior to the storm, Land Pros did not pretreat the parking lot with salt or another de-icing compound.

In October 2016, Gallardo filed this action alleging that Walmart acted in a negligent, careless, and/or reckless manner. Her designated expert in the field of snow and ice management opined that that when Gallardo slipped and fell, “there was a dangerously slippery condition that should have been pretreated with an application of ice melt.” The trial court granted summary judgment in favor of Land Pros but denied Walmart’s motion for summary judgment.

On June 10, 2021, the Court decided Pareja. Walmart then filed its second motion for summary judgment. The trial court denied summary judgment, finding that the first exception identified in Pareja governs this case. The court did not 1 mention the “unusual circumstances” requirement of Pareja; instead, under the court’s interpretation of Pareja, the exception would apply if a commercial landlord’s actions “increase the risk to pedestrians and invitees on their property.”

Following a five-day trial, the jury found Walmart negligent and determined that its negligence was the proximate cause of Gallardo’s fall. After molding the verdict to account for past medical expenses and awarding prejudgment interest, the trial court entered judgment in Gallardo’s favor in the amount of $1,328,658.59.

Walmart appealed, and the Appellate Division vacated the trial court’s judgment and remanded for a new trial. It held, however, that Walmart was not entitled to summary judgment, judgment at trial, or judgment notwithstanding the verdict because it found, addressing the first exception of Pareja, that there was a genuine issue of material fact as to “whether Walmart’s conduct . . . made the parking lot more dangerous on the day of the accident.”

The Court denied Gallardo’s petition for certification, 260 N.J. 553 (2025), and granted Walmart’s cross-petition, 260 N.J. 562 (2025).

HELD: A snow removal contractor’s spreading of salt on the minimal accumulation of snow at issue does not give rise to “unusual circumstances” warranting the imposition of a duty on a commercial landowner during an ongoing storm.

1. Writing that the dissent is substantially premised on two arguments that were not asserted by any party or amicus in this case and were not ruled upon by any trial judge or appellate court, the Court explains that it will address only the issue presented by this appeal: whether this matter falls within the first exception set forth in Pareja, 246 N.J. at 559. (pp. 21-24)

2. To establish her claim for negligence, Gallardo had the burden to prove (1) that defendant owed plaintiff a duty of care; (2) a breach of that duty by defendant; (3) an injury to plaintiff proximately caused by defendant’s breach; and (4) actual damages. This appeal centers on the first element, the defendant’s duty of care. In Pareja, the Court held “that commercial landowners do not have the absolute duty, and the impossible burden, to keep sidewalks on their property free from snow or ice during an ongoing storm.” Id. at 557. Pareja expressly adopted the ongoing storm rule, which it found consistent with New Jersey case law on sidewalk liability and snow removal. “Absent unusual circumstances,” the Pareja Court explained, “a commercial landowner’s duty to remove snow and ice hazards arises not during the storm, but rather within a reasonable time after the storm.” Id. at 558. Pareja then identified settings in which “unusual circumstances” warrant an exception to the ongoing storm rule, setting forth two exceptions. Id. at 558-59. The first exception -- the exception Gallardo invokes in this appeal -- applies if commercial landowners’ 2 actions “increase the risk to pedestrians and invitees on their property, for example, by creating ‘unusual circumstances’ where the defendant’s conduct ‘exacerbate[s] and increase[s] the risk’ of injury to the plaintiff.” Id. at 559. The second exception to the ongoing storm rule, irrelevant to this appeal, applies “where there was a pre- existing risk on the premises before the storm.” Ibid. (pp. 25-29)

3. The first exception to Pareja does not apply simply because a jury could determine that a commercial landowner’s remediation of snow and ice increases the risk to pedestrians and invitees on the property -- a construction that reads out the “unusual circumstances” requirement. Noting that Gallardo cited Model Civil Jury Charge 5.20B as contrary support, the Court explains that model charges are not binding authority and asks the Committee on Model Civil Jury Charges to review that 5.20B and align it with the language of Pareja. (p. 30)

4. The Rhode Island Supreme Court’s decision in Terry v. Central Auto Radiators, Inc., 732 A.2d 713 (R.I. 1999), cited in Pareja, illustrates the meaning of Pareja’s first exception. The “unusual circumstances” recognized in Terry arose when the plaintiff, who had left her car at an auto repair company during an ongoing storm, returned to find it “had been removed by one of the defendant’s employees to a rear lot some hundred feet distant.” Id. at 717. The defendant’s employee told the plaintiff to “go and get her vehicle” and advised her “to be careful of the accumulating snow and ice on the very portion of property that she was directed to use in walking the extended distance to her vehicle.” Ibid. The action by the commercial landowner that increased the risk of harm to the plaintiff in Terry was not a failed attempt to remove snow and ice as it accumulated during an ongoing storm, but rather the defendant’s direction to the plaintiff to traverse uncertain conditions to retrieve her vehicle. Id. at 717-18. Terry illustrates the Court’s intent to limit Pareja’s first exception to unusual settings.

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