Harris v. Blockbuster Inc.

622 F. Supp. 2d 396, 2009 U.S. Dist. LEXIS 31531, 2009 WL 1011732
CourtDistrict Court, N.D. Texas
DecidedApril 15, 2009
Docket3:09-cv-217-M
StatusPublished
Cited by3 cases

This text of 622 F. Supp. 2d 396 (Harris v. Blockbuster Inc.) is published on Counsel Stack Legal Research, covering District Court, N.D. Texas primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Harris v. Blockbuster Inc., 622 F. Supp. 2d 396, 2009 U.S. Dist. LEXIS 31531, 2009 WL 1011732 (N.D. Tex. 2009).

Opinion

MEMORANDUM OPINION

BARBARA M.G. LYNN, District Judge.

This Opinion sets forth the grounds for the Court’s denial of Defendant’s Motion to Compel Individual Arbitration.

Background

This case arises out of alleged violations of the Video Privacy Protection Act by Defendant Blockbuster Inc. (“Blockbuster”). Blockbuster operates a service called Blockbuster Online, which allows customers to rent movies through the internet. Blockbuster entered into an agreement with Facebook (“the Blockbuster contract”) which caused Blockbuster’s customers’ movie rental choices to be disseminated on the customers’ Facebook accounts through Facebook’s “Beacon” program. In short, when a customer rented a video from Blockbuster Online, the Beacon program would transmit the customer’s choice to Facebook, which would then broadcast the choice to the customer’s Facebook friends.

Plaintiff claims that this arrangement violated the Video Privacy Protection Act, 18 U.S.C. § 2710, which prohibits a videotape service provider from disclosing personally identifiable information about a customer unless given informed, written consent at the time the disclosure is sought. The Act provides for liquidated damages of $2,500 for each violation.

Blockbuster attempted to invoke an arbitration provision in its “Terms and Conditions,” which includes a paragraph governing “Dispute Resolution” that states, in pertinent part: “[a]ll claims, disputes or controversies ... will be referred to and determined by binding arbitration.” It further purportedly waives the right of its users to commence any class action. As a precondition to joining Blockbuster Online, customers were required to click on a box certifying that they had read and agreed to the Terms and Conditions.

On August 30, 2008, before the case was transferred to this Court, the Defendant moved to enforce the arbitration provision. The Plaintiffs argued that the arbitration provision is unenforceable, principally for two reasons: (1) it is illusory; and (2) it is unconscionable. Because the Court concludes that the arbitration provision is illusory, the Court does not reach the unconscionability issue.

Legal Standard

In Texas, a contract must be supported by consideration, and if it is not, it is illusory and cannot be enforced. In Morrison v. Amway Corp., the Fifth Circuit analyzed a very similar arbitration provision to that in the subject Terms and Conditions and held it to be illusory. 1 In Morrison, defendant, a seller of household products marketed through a chain of distributors, was sued by its distributors for a variety of torts, including racketeering and defamation. The defendant sought to en *398 force an arbitration provision in which each distributor agreed:

“[T]o conduct [his or her] business according to the Amway Code of Ethics and Rules of Conduct, as they are amended and published from time to time in official Amway literature .... I agree I will give notice in writing of any claim or dispute arising out of or relating to my Amway distributorship, or the Amway Sales and Marketing Plan or Rules of Conduct to the other party or parties .... I agree to submit any remaining claim or dispute arising out of or relating to any Amway distributorship, the Amway Sales and Marketing Plan, or the Amway Rules of Conduct ... to binding arbitration in accordance with the Amway Arbitration rules, which are set forth in the Amway Business Compendium.” 2

The Morrison court held that the provision was illusory because “[t]here is no express exemption of the arbitration provisions from Amway’s ability to unilaterally modify all rules, and the only express limitation on that unilateral right is published notice. While it is inferable that an amendment thus unilaterally made by Amway to the arbitration provision would not become effective until published, there is nothing to suggest that once published the amendment would be inapplicable to disputes arising, or arising out of events occurring, before such publication.” 3

The Morrison court distinguished In re Halliburton Co., in which the Texas Supreme Court rejected an argument that an arbitration clause was illusory. 4 The provision in Halliburton specifically limited the defendant’s ability to apply changes to the agreement as follows:

[N]o amendment shall apply to a Dispute of which the Sponsor [Halliburton] had actual notice on the date of amendment .... termination [of the arbitration agreement] shall not be effective until 10 days after reasonable notice of termination is given to Employees or as to Disputes which arose prior to the date of termination. 5

In Morrison, the Fifth Circuit held that the limitation on the ability to unilaterally modify or terminate the agreement in Halliburton is what caused the Texas Supreme Court to rule that it was enforceable. 6 Because the Morrison agreement contained no “Halliburton type savings clauses,” which would “preclude application of such amendments to disputes which arose (or of which Amway had notice) before the amendment,” 7 the agreement in Morrison was illusory.

Analysis

The basis for the Plaintiffs’ claim that the arbitration provision is illusory is that Blockbuster reserves the right to modify the Terms and Conditions, including the section that contains the arbitration provision, “at its sole discretion” and “at any time,” and such modifications will be effective immediately upon being posted on the site. Under the heading “Changes to Terms and Conditions,” the contract states:

Blockbuster may at any time, and at its sole discretion, modify these Terms and Conditions of Use, including without limitation the Privacy Policy, with or without notice. Such modifications will be *399 effective immediately upon posting. You agree to review these Terms and Conditions of Use periodically and your continued use of this Site following such modifications will indicate your acceptance of these modified Terms and Conditions of Use. If you do not agree to any modification of these Terms and Conditions of Use, you must immediately stop using this Site.

The Court concludes that the Blockbuster arbitration provision is illusory for the same reasons as that in Morrison. Here, as in Morrison, there is nothing in the Terms and Conditions that prevents Blockbuster from unilaterally changing any part of the contract other than providing that such changes will not take effect until posted on the website. There are likewise no

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Cite This Page — Counsel Stack

Bluebook (online)
622 F. Supp. 2d 396, 2009 U.S. Dist. LEXIS 31531, 2009 WL 1011732, Counsel Stack Legal Research, https://law.counselstack.com/opinion/harris-v-blockbuster-inc-txnd-2009.