Harris-Anderson v. Quince Nursing and Rehabilitation Center, LLC

CourtDistrict Court, W.D. Tennessee
DecidedAugust 5, 2020
Docket2:19-cv-02032
StatusUnknown

This text of Harris-Anderson v. Quince Nursing and Rehabilitation Center, LLC (Harris-Anderson v. Quince Nursing and Rehabilitation Center, LLC) is published on Counsel Stack Legal Research, covering District Court, W.D. Tennessee primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Harris-Anderson v. Quince Nursing and Rehabilitation Center, LLC, (W.D. Tenn. 2020).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE WESTERN DISTRICT OF TENNESSEE WESTERN DIVISION

VANESSA HARRIS-ANDERSON, ) ) Plaintiff, ) ) v. ) No. 2:19-cv-02032 ) QUINCE NURSING AND ) REHABILITATION CENTER, LLC, ) ) Defendant. )

ORDER

Plaintiff Vanessa Harris-Anderson brings this action against Defendant Quince Nursing and Rehabilitation Center, LLC (“Quince”) for common law retaliatory discharge and retaliatory discharge in violation of the Tennessee Public Protections Act (“TPPA”), Tenn. Code Ann. § 50-1-304. (ECF No. 1.) Before the Court is Quince’s Motion for Summary Judgment, filed on January 30, 2020. (ECF Nos. 27-28.) Harris-Anderson responded on March 9, 2020. (ECF No. 35.) Quince replied on March 23, 2020. (ECF No. 36.) For the following reasons, Quince’s motion is GRANTED. I. Background Quince is a nursing home located in Memphis, Tennessee. (ECF No. 35-2 ¶ 1.) Harris-Anderson served as Quince’s Director of Food Services (Dietary Manager) from sometime in 2014 to August 2018. (Id. ¶ 2.) As Dietary Manager, Harris-Anderson ran the dietary department and kitchen, served as the kitchen’s sole member of management, and supervised 15-20 cooks, aids, and hostesses. (Id. ¶ 4.) She was required to supervise food production,

including serving the correct food to patients, and to purchase food and supplies. (Id. ¶ 9.) To receive federal funding, Quince must comply with federal regulations promulgated by the Center for Medicare and Medicaid Services and with Tennessee regulatory standards for nursing homes. (Id. ¶ 16.) The relevant federal and state regulations include general requirements that Quince meet the nutritional needs of residents in accordance with established national guidelines and recognized dietary practices. (Id. ¶ 18.) Neither the relevant federal nor the relevant state regulations state a specific amount of protein each resident must receive per day or meal. (ECF No. 27-12 ¶¶ 7-8.)

A third-party company develops Quince’s menus in accordance with national dietary standards, and Quince incorporates those standards into Quince’s Menu and Diet Guidelines Policy (“Menu Guidelines”). (ECF No. 35-2 ¶ 20.) Quince’s Menu Guidelines list “6 Ounces of Edible Protein” as part of the “Daily Menu Requirements.” (ECF No. 28-3 at 2.) A menu is developed seasonally in accordance with the Menu Guidelines for each meal, and that menu is placed in a binder in the kitchen weekly. (ECF No. 35-2 ¶ 22.) Each Friday, Harris-Anderson used those menus and the recipes for each meal listed on the menu to calculate and order the amount of food needed for the following week. (Id. ¶ 23.) On Friday, August 3, 2018, Quince’s menu listed a chef’s salad

with turkey as the protein for the primary meal at dinner. (Id. ¶ 24.) Both Harris-Anderson and Assistant Dietary Manager Branden Jewell worked Wednesday, August 1, 2018; Jewell did not work Thursday, August 2, 2018, and Harris-Anderson did not work Friday, August 3, 2018. (Id. ¶ 25.) The turkey for the August 3, 2018 dinner meal, if available, would have been frozen and placed in the refrigerator to thaw on August 1, 2018. (Id. ¶ 26.) Harris- Anderson did not check the refrigerator on Thursday, August 2, 2018 to confirm that the turkey was available and thawed for the next day’s dinner meal service. (Id. ¶ 27.) On the afternoon of Friday, August 3, 2018, Jewell contacted Harris-Anderson and told her there was no turkey for the dinner

meal. (Id. ¶ 28.) Harris-Anderson told Jewell that frozen chicken could be used as a substitute. (Id. ¶ 29.) Jewell approached Laura James, Quince’s registered dietician, to inform her that there was no turkey for the dinner meal and asked that she make a menu change and substitute chicken for the turkey. (Id. ¶ 30.) James confirmed that there was no turkey in the kitchen and updated the menu to substitute chicken for turkey on the chef’s salad. (Id. ¶ 31.) Cook Tracey Harris called Harris-Anderson at approximately 6:00 p.m. that night and notified her that the chef’s salad had been served without meat. (Id. ¶ 32.) Harris-Anderson contacted Jewell, who said he had insufficient time to thaw the chicken before the dinner meal was served. (Id. ¶ 33.)

Harris-Anderson did not report the incident with the chef’s salad to Selena Knox-Binion, Quince’s executive director, over the weekend because Harris-Anderson knew she “was going to hear about it Monday morning” from Knox-Binion. (Id. ¶ 34.) Harris-Anderson did not contact anyone from the Tennessee Department of Health (“TDH”) or the local Ombudsman1 to report the chef’s salad incident. (Id. ¶ 36.) On Monday morning, the local Ombudsman visited Quince. (Id. ¶ 37.) When Shirley Crump, the director of nursing, learned the Ombudsman was at Quince, she approached him while he was reviewing a bulletin board. (Id. ¶ 38.) The Ombudsman informed Crump he had received a complaint about the chef’s salad. (Id. ¶ 39.) One

of the residents had called the State of Tennessee and reported the lack of meat. (ECF No. 35-3 at 71:7-12.)

1 An Ombudsman is a local person who serves as a liaison to resolve problems between residents and long-term care facilities. (ECF No. 27- 2 ¶ 36 n.2) The TDH ensures compliance with federal and state regulations through its survey and enforcement division made up of agents, known as surveyors, who inspect facilities, investigate complaints made about facilities, and issue deficiency citations if they find violations of federal or state regulations. (Id.) The Ombudsman cannot cite deficiencies or penalize facilities and instead reports concerns to the TDH. (Id.) The parties dispute the events that occurred during the Ombudsman’s visit. At some point, Harris-Anderson spoke with the Ombudsman about the chef’s salad incident. (See id. at 59:1-

60:1.) Harris-Anderson told the Ombudsman that she had received a telephone call from one of her workers that there was no meat for the chef’s salad. (Id. at 59:13-17.) Crump and Knox-Binion testified that they had no knowledge of Harris-Anderson meeting or speaking to the Ombudsman. (ECF No. 27-2 ¶ 45.) Harris-Anderson testified that Knox-Binion called her to Knox-Binion’s office and Harris-Anderson spoke with the Ombudsman there, in the presence of Knox-Binion. (See ECF No. 35-3 at 59:1-60:1.) Harris-Anderson testified that after the Ombudsman had left, Knox-Binion asked Harris-Anderson if “she knew what she had done by speaking with the ombudsman.” (Id. at 71:13-23.) Following the Ombudsman’s visit, Harris-Anderson and Jewell

were suspended pending Quince’s internal investigation into the chef’s salad incident. (See ECF Nos. 58-62.) After the internal investigation, Knox-Binion determined that Harris-Anderson had committed misconduct by failing to report the chef’s salad incident to her and had failed to meet job requirements by not ordering the appropriate supplies to ensure that turkey was available on August 3, 2018. (See ECF No. 70.) On August 14, 2018, Harris-Anderson was terminated. (ECF No. 27-5 at 16.) Jewell was issued a final written warning, but was not terminated. (ECF No. 27-2 ¶ 73.) After the Ombudsman’s visit, the TDH sent a surveyor to investigate the Chef’s Salad incident. (ECF No. 35-2 ¶ 75.) After investigating, the surveyor concluded that Quince had not violated

any federal or state regulations. (Id. ¶¶ 80-81.) In November 2018, Harris-Anderson brought a complaint for retaliatory discharge in Tennessee state court. (ECF No. 1-1 at 2-7.) On January 10, 2019, Quince removed the case to this Court. (ECF No. 1 at 1-5; No. 1-1 at 9.) On January 30, 2020, Quince filed its Motion for Summary Judgment. (ECF Nos. 27-28.) II. Jurisdiction and Choice of Law The Court has diversity jurisdiction. 28 U.S.C.

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Harris-Anderson v. Quince Nursing and Rehabilitation Center, LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/harris-anderson-v-quince-nursing-and-rehabilitation-center-llc-tnwd-2020.