Hanson, Randy v. Santander Consumer USA, Inc.

CourtDistrict Court, W.D. Wisconsin
DecidedSeptember 3, 2025
Docket3:22-cv-00623
StatusUnknown

This text of Hanson, Randy v. Santander Consumer USA, Inc. (Hanson, Randy v. Santander Consumer USA, Inc.) is published on Counsel Stack Legal Research, covering District Court, W.D. Wisconsin primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Hanson, Randy v. Santander Consumer USA, Inc., (W.D. Wis. 2025).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE WESTERN DISTRICT OF WISCONSIN

RANDY HANSON and JENNIFER HANSON,

Plaintiffs, OPINION AND ORDER v. 22-cv-623-wmc SANTANDER CONSUMER USA, INC.,

Defendant.

Plaintiffs Randy and Jennifer Hanson brought this putative class action in state court, seeking injunctive and monetary relief for themselves and other Wisconsin buyers allegedly harmed by defendant Santander Consumer USA, Inc.’s repossession and deficiency collection practices in violation of the Wisconsin Uniform Commercial Code (“UCC”). More specifically, the Hansons claim that notices sent by Santander regularly misrepresented the amount of a borrower’s actual loan deficiency following the sale of a repossessed vehicle by subtracting proceeds of the sale, rather than the fair market value of the vehicle. Once this action was timely removed to federal court under the Class Action Fairness Act (“CAFA”), 28 U.S.C. § 1332(d), the Hansons moved for class certification, while Santander moved for summary judgment. (Dkt. ##19, 32.) Because Santander suggested in its briefing on both motions that the Hansons lacked standing to sue unless they were actually injured by its allegedly defective notices (dkt. #33, at 34 & n.30; dkt. #42, at 11), the court granted the Hansons’ further motion for additional briefing (dkt. #47). In their supplemental briefing, the parties later agreed that the court may exercise subject matter jurisdiction as to all of plaintiffs’ claims, albeit for different reasons and despite this question not being something to which the parties can simply stipulate. (Dkt. ##53 and 56-57.) Finally, the Hansons filed a motion to stay further proceedings in this

case pending decisions in two similar cases on appeal in state court. (Dkt. #60.) For the reasons explained below, the court finds that while it has jurisdiction to decide the principal legal issue presented -- whether the UCC precludes Santander from reducing the Hanson’s outstanding debt by the amount it obtained at a wholesale auction to other dealers, rather than at a retail, public auction or based on a “fair market value”

assessment -- the Hansons have failed to show that Santander violated that law, nor that this court should. Accordingly, defendant is entitled to summary judgment as to all claims, rendering plaintiffs’ motion for class certification moot.

UNDISPUTED FACTS1 In July 2021, the Hansons entered into an auto loan agreement secured by a KIA Sportage to finance their purchase of that vehicle (the “vehicle”). This loan was later assigned to Santander. After the Hansons failed to make loan payments due on the vehicle for September, October, and November of 2021, Santander then sent the Hansons a

“Notice of Right to Cure Default.” Because the Hansons were unwilling or unable to cure their default, Santander proceeded to repossess the vehicle in July 2022, prompting Mrs. Hanson to speak with their attorney about potential options.

1 Unless otherwise noted, the following facts are material and undisputed as drawn from defendant’s proposed findings of fact and plaintiffs’ responses. Soon after the repossession, Santander next sent the Hansons an additional notice, which advised them of the repossession and its intent to sell the vehicle, sometimes referred to as a “Pre-Sale Notice.” Specifically, this second notice: (1) explained that the Hansons

could have the vehicle returned to them through reinstatement or redemption of the loan; (2) advised that the Hansons could call or write Santander if they needed more information; and (3) outlined Santander’s plan to sell the vehicle at a private sale. This Pre-Sale Notice further described the effect of the sale on the Hansons’ loan balance: The money we get from the sale (after paying our costs) will reduce the amount you owe. If we get less money than you owe, you X will __ not (as checked) still owe us the difference.

(Dkt. #36, at 5.) After reviewing the Pre-Sale Notice, Mrs. Hanson contacted Santander to discuss reinstatement, but took no further action to reinstate or redeem the loan or otherwise seek return of the vehicle. Further, plaintiffs concede that had the language of the Pre-Sale Notice allowed for a reduction in the amount owed by the “fair market value” of the vehicle, the amount it actually sold for, Mrs. Hanson would not have changed her decision not to seek reinstatement or redemption of the loan. (Dkt. #50 ¶ 47.) As for Mr. Hanson, he never even reviewed the Pre-Sale Notice. (Dkt. #50 ¶ 39.) Santander followed its regular repossession and sale procedure with respect to the Hansons’ vehicle, although because of frame and body damage to the vehicle, Santander hired an “asset recovery company” to assess repair costs before consigning the vehicle for

sale to Manheim, a “dealer-only auction house.” Manheim’s vehicle condition report noted that damage and estimated repair costs to the vehicle was determined to be $1,292.00, but based on that report, Santander did not find performing repairs before sale made financial sense. Rather, using average Manheim Market Report (“MMR”) and JD Power price guidance as benchmarks, Santander set the floor price for the vehicle at auction at $12,000.

With assurances from Santander regarding its condition and quality, the vehicle sold for $13,900. Santander then informed the Hansons as to the outcome of the auction by sending them an “Explanation of Calculation of Surplus or Deficiency” (“Post-Sale Notice”), which, consistent with the language of its Pre-Sale Notice, subtracted the vehicle’s actual sale price

at auction (as opposed to any fair market valuation) to calculate the Hansons’ remaining outstanding balance of $11,164.20. (Dkt. #50 ¶ 189.) Believing that Santander sold their vehicle for too low of a price, the Hansons have submitted an expert report from Ryan Tate, a consultant for a national automobile dealer, who opines that private-sale or dealer- only auctions do not obtain the fair market value of a vehicle because they fail to maximize the vehicle’s sale price, unlike public auctions. (Dkt. 44, at 3 and 9.) However, Tate

provides no estimate of a supposedly higher, assessed market value for the vehicle at issue, especially as damaged, and he also admits that: (1) the industry standard practice for creditors like Santander is to sell repossessed vehicles at dealer-only auctions; (2) he has no knowledge of how public auctions or dealer-only auctions analyze market and pricing; and (3) his limited knowledge of dealer-only auctions ended altogether in 2008, fourteen years before the sale of the Hansons’ repossessed, damaged vehicle.

After notifying the Hansons of their remaining deficiency, Santander reported this debt to credit reporting agencies and attempted to collect payments on the debt on its own, as well as through collection attorneys, but has yet to seek or obtain a deficiency judgment against them. To date, the Hansons have also neither disputed this debt nor paid any portion of the deficiency; expressed an intent to pay any portion of the deficiency; forgone

other opportunities because of the debt; or indicated how the debt has or will impact their credit score. Instead, in October 2022, the Hansons filed this action in state court both on behalf of themselves and other, similarly-situated Wisconsin borrowers to whom Santander also allegedly sent insufficient notices. In addition to money damages for unspecified economic

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Hanson, Randy v. Santander Consumer USA, Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/hanson-randy-v-santander-consumer-usa-inc-wiwd-2025.