Hansen v. Texas Roadhouse, Inc.

2013 WI App 2, 827 N.W.2d 99, 345 Wis. 2d 669, 2012 WL 6028255, 2012 Wisc. App. LEXIS 951
CourtCourt of Appeals of Wisconsin
DecidedDecember 5, 2012
DocketNo. 2010AP3137
StatusPublished
Cited by17 cases

This text of 2013 WI App 2 (Hansen v. Texas Roadhouse, Inc.) is published on Counsel Stack Legal Research, covering Court of Appeals of Wisconsin primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Hansen v. Texas Roadhouse, Inc., 2013 WI App 2, 827 N.W.2d 99, 345 Wis. 2d 669, 2012 WL 6028255, 2012 Wisc. App. LEXIS 951 (Wis. Ct. App. 2012).

Opinions

NEUBAUER, EJ.

¶ 1. Texas Roadhouse, Inc. appeals from a judgment in favor of Kevin J. Hansen. A jury awarded Hansen punitive damages for injury he suffered after he discovered human hair intentionally placed in his food by a Texas Roadhouse employee. Texas Roadhouse contends that the trial court erred in upholding the punitive damages award because the jury did not find Texas Roadhouse causally negligent. We agree. Hansen pled and the jury considered and rejected liability based on negligent supervision. Liability on an underlying tort claim is necessary for an award of punitive and emotional distress compensatory damages. We reverse and remand for entry of judgment consistent with this decision. We uphold the trial court's grant of summary judgment on Hansen's negligent hiring claim and its evidentiary rulings related to that claim.

BACKGROUND

Underlying Facts

¶ 2. This action arises out of an incident at a Texas Roadhouse restaurant on February 23, 2008. Ryan Kropp, a broil cook, intentionally placed human hair in Kevin Hansen's steak. Hansen, who was dining at the restaurant, felt his steak was overcooked, and the assistant service manager convinced Hansen to agree to a complimentary replacement. Kropp testified that after he cooked the replacement steak, he went to the [674]*674refrigerated meat room and placed hair from his face on the steak. Kropp returned the steak to the line to be served. Kropp said he told his coworker, Michael Perkins, "something;" Perkins testified that Kropp "poked a hole in the steak. .. and said 'these are my pubes.'" Perkins made no attempt to stop the steak from being served.

¶ 3. "A while" after he had seen Kropp point out the hair on the steak, Perkins reported the incident to the kitchen manager, who then immediately reported the matter to the service manager, Nicole Livermore. Livermore unsuccessfully attempted to contact the general manager. Livermore believed the incident had occurred hours before, did not think it possible to identify the recipient of the steak, and did not make any efforts to locate Hansen.

¶ 4. Hansen paid for the meal with a debit card and took the replacement steak home in a to-go container; he did not eat it until the next morning. After eating two or three bites, Hansen noticed a hair on his fork and a slit in the steak. Hansen did not consume any hair. He took the steak to the West Bend Police Department and filed an incident report. Kropp was subsequently convicted of placing foreign objects in an edible, contrary to Wis. Stat. § 941.325 (2009-10).1 This civil action ensued.

Hansen's Amended Complaint

¶ 5. Hansen sued Texas Roadhouse for injuries suffered as a result of consuming steak containing hair intentionally placed in it by Kropp. In his amended complaint, Hansen alleged four "causes of action": [675]*675(1) Texas Roadhouse was negligent in its training, hiring and supervision of Kropp and its managers, which caused injury to Hansen; (2) Texas Roadhouse was vicariously liable for Kropp's and its managers' actions under the doctrine of respondeat superior; (3) Texas Roadhouse breached the implied warranty that its food was fit for human consumption; and (4) Texas Roadhouse acted with intentional disregard for Hansen's rights in failing to respond to complaints about Kropp.2

¶ 6. Texas Roadhouse moved for summary judgment on certain of Hansen's claims. The trial court granted summary judgment as to the negligent hiring of Kropp.3 The trial court also granted in part and deferred in part summary judgment on the punitive damages claim. The court determined:

Punitive damages shall not be assessed against Texas Roadhouse for the actions of Ryan Kropp or for any conduct of Texas Roadhouse employees which occurred prior to Texas Roadhouse managers having notice of Kropp's intentional contamination of [Hansen's] steak. The court defers, until the time of trial, its decision as to whether Plaintiffs have met their burden of establishing, by clear and convincing evidence, that Texas Roadhouse management acted in intentional disregard of the rights of Plaintiffs after receiving notice that Kropp contaminated the aforementioned steak.

¶ 7. With the issues narrowed, the parties submitted written proposed jury instructions and a special verdict form. The parties agreed on Question No. 3: "Was the Defendant Texas Roadhouse, Inc. negli[676]*676gent in the supervision of Ryan R. Kropp?"4 On Question No. 4, Hansen proposed: "Was such negligence of Defendant Texas Roadhouse, Inc. a cause of injury to the Plaintiff Kevin J. Hansen?" Texas Roadhouse requested: "Was Texas Roadhouse's negligence a cause of Ryan R. Kropp's conduct of contaminating the subject steak?" Hansen objected to the wording of the Texas Roadhouse version at a later in-court discussion on jury instructions and special verdict questions, arguing that it inappropriately required "an act of commission rather than omission." The trial court did not submit Hansen's version of Question No. 4 to the jury. Hansen did not request questions regarding the negligence, as opposed to negligent supervision, of Texas Roadhouse.

Trial and Verdict

¶ 8. The parties engaged in a five-day jury trial on the issues of negligent supervision, respondeat superior and breach of implied warranty. The verdict questions submitted to the jury (and the jury's responses) were as follows:

QUESTION NO. 1: On February 23, 2008, did Ryan Kropp intentionally contaminate the food of Kevin J. Hansen?
ANSWER: YES Yes/No
QUESTION NO. 2: If, and only if you have answered Question No. 1 [677]*677"yes", then answer this question (otherwise do not answer it):
Was the conduct of Ryan Kropp a cause of the injury to the Plaintiff, Kevin J. Hansen?
ANSWER: YES Yes/No
QUESTION NO. 3: If, and only if you have answered Question No. 2 "yes", then answer this question (otherwise do not answer it):
Was the Defendant, Texas Roadhouse, Inc. negligent in the supervision of Ryan Kropp?
ANSWER: YES Yes/No
QUESTION NO. 4: If, and only if you have answered Question No. 3 "yes", then answer this question (otherwise do not answer it):
Was Texas Road house's negligence a cause of Ryan Kropp's act of contaminating the subject steak?
ANSWER: YES Yes/No
[678]*678QUESTION NO. 5: Answer this question regardless of how you have answered any of the previous questions.
Was the steak that was served to the Plaintiff Kevin J. Hansen, on February 23, 2008, in the "to go" box unfit for human consumption?
ANSWER: YES Yes/No
QUESTION NO. 6: If, and only if, you have answered Question No. 5 "yes", then answer this question (otherwise do not answer it):
Was the condition of the steak a cause of injury to the Plaintiff, Kevin J.

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Bluebook (online)
2013 WI App 2, 827 N.W.2d 99, 345 Wis. 2d 669, 2012 WL 6028255, 2012 Wisc. App. LEXIS 951, Counsel Stack Legal Research, https://law.counselstack.com/opinion/hansen-v-texas-roadhouse-inc-wisctapp-2012.