Hansen v. Newegg.com Americas

CourtCalifornia Court of Appeal
DecidedJuly 31, 2018
DocketB271477
StatusPublished

This text of Hansen v. Newegg.com Americas (Hansen v. Newegg.com Americas) is published on Counsel Stack Legal Research, covering California Court of Appeal primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Hansen v. Newegg.com Americas, (Cal. Ct. App. 2018).

Opinion

Filed 7/31/18 CERTIFIED FOR PUBLICATION

IN THE COURT OF APPEAL OF THE STATE OF CALIFORNIA

SECOND APPELLATE DISTRICT

DIVISION SEVEN

M. GEORGE HANSEN et al., B271477

Plaintiffs and Appellants, (Los Angeles County Super. Ct. No. BC566698) v.

NEWEGG.COM AMERICAS, INC.,

Defendant and Respondent.

APPEAL from judgment of the Superior Court of Los Angeles County, John Shepard Wiley Jr., Judge. Reversed. Finkelstein & Krinsk, Jeffrey R. Krinsk, David J. Harris and Trenton R. Kashima, for Plaintiffs and Appellants. Bird, Marella, Boxer, Wolpert, Nessim, Drooks, Lincenberg & Rho, Thomas R. Freeman, Ekwan E. Rhow and David I. Hurwitz, for Defendant and Respondent.

__________________________ Plaintiff M. George Hansen filed false advertising claims under the unfair competition law (Bus. & Prof. Code, § 17200), the false advertising law (Bus. & Prof. Code, § 17500 et seq.) and the Consumers Legal Remedies Act (Civ. Code, § 1750 et seq.) alleging that electronics retailer Newegg.com used fictitious former price information in its advertisements that mislead customers to believe they were receiving merchandise at a discounted price. Hansen further alleged that he had relied on fictitious former price information in making two purchases from Newegg’s website, and that he would not have made the purchases had he known the former price information was false. Newegg filed a demurrer arguing that Hansen lacked standing to pursue his claims because he had not lost “any money or property” (see Bus. & Prof. Code, §§ 17204, 17535) as a result of the allegedly false former price representations. More specifically, Newegg contended that although Hansen alleged he had spent money in reliance on the false former price representations, his complaint showed he received the “benefit of his bargain,” having obtained the product he wanted at the price it was offered. The trial court agreed, and sustained the demurrer without leave to amend. We reverse.

FACTUAL BACKGROUND

A. Summary of the Complaint Plaintiff M. George Hansen filed a class action complaint against electronics retailer Newegg.com alleging claims under the unfair competition law (Bus. & Prof. Code, § 172001) (UCL), the

1 Unless otherwise noted, all further statutory citations are to the Business and Professions Code.

2 false advertising law (§ 17500, et seq.) (FAL) and the Consumer Legal Remedies Act (Civ. Code, § 1750 et seq.) (CLRA). The complaint alleged that Newegg’s website advertised fictitious former price and discount information that was intended to induce customers to purchase its products: “When advertising products on its website, Newegg displays the price at which it offers the product . . . as well as the ‘list’ price. This ‘list’ price is displayed in gray struck-through typeface (e.g. ‘$2099.99’) directly above [Newegg’s] offer price. [Newegg] further advertises that the difference between this ‘list’ price and the offer price is some form of discount or purported savings (e.g. ‘Save: $200.00 (29%)’). Such presentation induces reasonable consumers into believing that the ‘list’ price represents either the product’s normal price on [Newegg’s] website and/or prevailing price in the market. However, these advertised ‘discounts’ are completely illusory or grossly overstated. [¶] This is because the ‘list’ price used to calculate the quantum of reported ‘savings’ is not the prevailing market price for . . . the same product from one of Newegg’s competitors or the price charged by Newegg for the subject item in the recent and normal course of its business. Rather, the ‘list’ price is the highest price the product has ever been advertised at, regardless of when that price was advertised, or is simply a work of fiction. . . . [¶] The reality is that no discount is provided over Newegg’s everyday pricing. Its customers are not realizing the savings portrayed or expected by purchasing these advertised ‘discounted’ products from Newegg.” Hansen’s complaint further alleged that he had relied on fictitious former price information when purchasing two computer components from Newegg’s website: a “Corsair . . . 850- watt Power Supply” and a “Gigabyte Motherboard.” According to

3 the complaint, the Corsair power supply was advertised as having a former “list” price of $189.99, and an offer price of $169.99, resulting in a “$20.00” discount; the Gigabyte Motherboard was advertised as having a former “list” price of $159.99, and an offer price of $152.99, resulting in a “$7.00” discount. Hansen asserted that the true former price of both products was equal to or less than the offer price, and that he had therefore received no actual discount. Hansen further asserted that he would not have purchased the products had he known the “true nature of [the] discounts.” The complaint alleged Newegg’s use of false or misleading former price information violated the UCL (§ 17200) and section 17501 of the FAL, which specifically regulates advertisements that purport to convey the former price of a product. The complaint also alleged that Newegg’s conduct violated a provision of the CLRA prohibiting the use of false or misleading statements regarding price reductions. (See Civ. Code, § 1770, subd. (a)(13).)

B. Summary of Newegg’s Demurrer Newegg filed a demurrer arguing that Hansen lacked “standing to . . . assert any claim under the FAL, UCL or CLRA” because he had “suffered no loss of money or property as a result of Newegg’s actions.” According to Newegg, Hansen’s complaint showed he had received the “products he wanted for the prices he agreed to pay”; he had not alleged that “the products were different than what he wanted, were unsatisfactory in any way, or were worth less than what he paid for them.” Accordingly, he had suffered no form of “economic injury.”2

2 Newegg’s demurrer also argued that Hansen’s claims failed on their merits because, as a matter of law, a reasonable

4 Hansen opposed the demurrer, arguing that under the California Supreme Court’s holding in Kwikset Corp. v. Superior Court (2011) 51 Cal.4th 310 (Kwikset), a plaintiff may satisfy the standing requirements of the UCL and FAL by alleging that he or she was “deceived by a product’s label into spending money to purchase the product, and would not have purchased it otherwise.” (Id. at p. 317.) Hansen contended his complaint satisfied those requirements, alleging that: (1) he had relied on Newegg’s fictitious former price information when making his purchases; and (2) he would not have purchased the products but for the false former price representations. The trial court agreed with Newegg, concluding that Hansen had not satisfied “the standing requirement[s]” because his complaint showed he had received the product that he ordered “at a price he agreed to pay.” The court explained that unlike the plaintiffs in Kwikset, who alleged that the products they purchased had been falsely labeled as “Made in the U.S.A,” Hansen did not dispute that he had received “[e]xactly what he ordered.” The court sustained the demurrer without leave to amend, and subsequently entered judgment dismissing the matter. DISCUSSION

A. Standard of Review “On appeal from a judgment dismissing an action after sustaining a demurrer without leave to amend, the standard of review is well settled. The reviewing court gives the complaint a

consumer was not likely to be deceived by its advertising practices. The trial court did not address this argument in its ruling, and Newegg has not raised the argument on appeal. We therefore address only the issue of standing.

5 reasonable interpretation, and treats the demurrer as admitting all material facts properly pleaded. [Citations.] The court does not, however, assume the truth of contentions, deductions or conclusions of law.

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Hansen v. Newegg.com Americas, Counsel Stack Legal Research, https://law.counselstack.com/opinion/hansen-v-neweggcom-americas-calctapp-2018.