Hanley v. Unum Life Insurance Company of America

District Court, E.D. Missouri·Decided December 20, 2023·No. 4:22-cv-01094·Unknown

Opinion

UNITED STATES DISTRICT COURT EASTERN DISTRICT OF MISSOURI EASTERN DIVISION

RILEY HANLEY, ) ) Plaintiff, ) ) v. ) Case No. 4:22-cv-01094-SRC ) UNUM LIFE INSURANCE COMPANY ) OF AMERICA, ) ) Defendant. )

Memorandum and Order Shortly after falling and sustaining injuries, Suzanna Hanley1 passed away. Through her employer, Mrs. Hanley had participated in an ERISA-governed welfare plan that Unum Life Insurance Company insured. After her death, her husband, Riley Hanley, filed claims for life- insurance, supplemental-life-insurance, and accidental-death-and-dismemberment benefits. Unum granted the first two—and overpaid them—but denied the third. Mr. Hanley then sued Unum for wrongful denial of benefits. Unum counterclaimed seeking reimbursement of its overpayment. Now, both parties move for summary judgment on Mr. Hanley’s claim, and Unum moves for summary judgment on its counterclaim. I. Background A. The plan The Court finds the following facts undisputed for purposes of summary judgment. As the widower of Suzanna Hanley, doc. 60 at ¶ 6, Mr. Hanley sued Unum under the Employee Retirement Income Security Act. Doc. 1 at ¶¶ 1, 2. At the time of her death, Mrs. Hanley was

1 Plaintiff’s counsel spells Mrs. Hanley’s first name alternatively as “Susanna” and “Suzanna.” Compare doc. 1 at ¶¶ 14, 16, 19, 23, 25 (“Susanna”), with id. at ¶ 10 (“Suzanna”). The Court uses the spelling of Mrs. Hanley’s death certificate: “Suzanna.” Doc. 1-1. employed by Kindred Healthcare Operating, Inc. and participated in its Employee Medical and Welfare Benefits Plan—with Mr. Hanley as her designated beneficiary. Doc. 60 at ¶¶ 2, 7, 8. Her plan coverage included basic-life insurance, supplemental-life insurance, and accidental- death-and-dismemberment insurance. Doc. 57 at ¶¶ 2, 4.

Kindred purchased an insurance policy from Unum to fund the benefits available under its plan. Doc. 60 at ¶ 4. The plan grants Unum discretionary authority to interpret the plan and make benefit determinations: The Plan, acting through [Kindred], delegates to Unum and its affiliate Unum Group discretionary authority to make benefit determinations under the Plan. . . . Benefit determinations include determining eligibility for benefits and the amount of any benefits, resolving factual disputes, and interpreting and enforcing the provision of the Plan. All benefit determinations must be reasonable and based on the terms of the Plan and the facts and circumstances of each claim. Id. at ¶ 9 (quoting doc. 56 at 138). Under the plan, Unum pays accidental-death benefits only if an “accidental bodily injury results in” a covered loss, including death. Id. at ¶ 10 (quoting doc. 56 at 118). Further, the plan defines “accidental bodily injury” as “bodily harm caused solely by external, violent and accidental means and not contributed to by any other cause.” Id. at ¶ 11 (quoting doc. 56 at 129). The plan also includes several exclusions. Doc. 57 at ¶ 10. Under the medical-treatment exclusion, the policy “does not cover any accidental losses caused by, contributed to by, or resulting from: . . . medical or surgical treatment.” Doc. 60 at ¶ 12 (quoting doc. 56 at 122). And under the drug-use exclusion, the “plan does not cover any accidental losses caused by, contributed to by, or resulting from: . . . the use of any prescription or non-prescription drug, poison, fume, or other chemical substance unless used according to the prescription or direction of [the] dependent’s physician.” Doc. 57 at ¶ 10 (quoting doc. 56 at 122). Further, the plan provides that if Unum overpays a claim, Unum “has the right to recover any overpayments due to . . . any error Unum makes in processing a claim.” Doc. 62 at ¶ 7. Also, the recipient “must reimburse [Unum] in full. [Unum] will determine the method by which the repayment is to be made.” Id.

B. Suzanna Hanley’s death Mrs. Hanley suffered from peripheral vascular disease, doc. 57 at ¶ 16, which she treated with aspirin and Plavix, see id. at ¶¶ 63, 66; see also doc. 59 at 1. On October 15, 2021, Mrs. Hanley fell and hit her head on concrete. Doc. 57 at ¶ 13 (citing doc. 56-1 at 430). Later that day, she went to the hospital with a severe headache, severe nausea, and active vomiting. Id. at ¶ 14 (citing doc. 56-2 at 101). At the hospital, Mrs. Hanley received a “head CT.” Doc. 60 at ¶ 19 (citing doc. 56-2 at 126). During treatment, medical personnel noted her aspirin and Plavix use: “[t]rauma on anticoagulation [(process of hindering blood clotting)],” id.; “Anticoagulants [(blood thinners)]/anti-platelet agents: See chart. Aspirin and Plavix. Patient being reversed,” id. at ¶ 20

(quoting doc. 56-2 at 113); and “reversal of anticoagulation” required, id. at ¶ 22 (quoting doc. 56-2 at 190). (The Court provides some plain-English translation of medical terms, based on dictionary definitions, to make this order more commonly understandable. In doing so, the Court does not alter or modify the administrative record.) That same evening, Mrs. Hanley underwent a “right frontoparietotemporal craniotomy and complete evacuation of acute SDH [subdural hematoma]” (brain surgery). Id. at ¶ 21 (citing doc. 56-2 at 136–37). The doctor noted the existence of a “small bleeding vessel in the surface of the brain that was coagulated [(clotted)] with no active bleeding observed at the time of closure.” Id. at ¶ 23 (quoting doc. 56-2 at 138). After, personnel sought to “avoid[] antiplatelet therapy or anticoagulants.” Id. at ¶ 24 (quoting doc. 56-2 at 154). Mrs. Hanley initially did well post-operation. Id. at ¶ 25. But then, a few hours later, she experienced further medical complications: “sudden spike in blood pressure, became

bradycardic, and her pupils became non-reactive.” Id. (citing doc. 56-2 at 140). After, she underwent a second head CT, and the doctor recommended further surgery. Id. at ¶¶ 26–27 (first citing doc. 56-2 at 124–25; then citing id. at 140). At this point, Mr. Hanley informed the doctor that Mrs. Hanley “had been bruising excessively over the last six months over her arms, torso, legs and even neck without any obvious trauma.” Doc. 60 at ¶ 27 (quoting doc. 56-2 at 140). Before the second surgery, personnel gave Mrs. Hanley “all appropriate blood products for ASA [(aspirin)] and [P]lavix.” Id. at ¶ 28 (quoting doc. 56-2 at 188). After the surgery, personnel noted under both “PRE-OP” and “POST-OP DIAGNOSIS,” “Plavix/ASA induced coagulopathy [(condition affecting blood’s clotting ability)].” Id. at ¶ 30 (quoting doc. 56-2 at 139). And under “FINDINGS,” they noted, “There was diffuse oozing and hemostasis

[(“stoppage of bleeding,” doc. 56-3 at 67)] [w]as incredibly difficult to achieve.” Doc. 60 at ¶ 30 (quoting doc. 56-2 at 140). Further, the doctor noted that the surgery occurred “in the setting of extreme coagulopathy and cerebral edema [(brain swell)],” id. at ¶ 32 (quoting doc. 56-2 at 166), and that “[t]here is also hemorrhage [(bleeding)] in the brainstem. Given the clinical situation and exam findings, the patient has a poor prognosis.” Id. Five days after the fall, Mrs. Hanley passed away. Id. at ¶ 34. Soon after, a medical examiner investigated Mrs. Hanley’s death without performing an autopsy. Id. at ¶ 35 (quoting doc. 56-3 at 130).2 The examiner identified the “probable cause of death” as “ACUTE

2 Unum erroneously cites to “AR 630” (doc. 56-1 at 130), rather than “AR 1630” (doc. 56-3 at 130). SUBDURAL HEMORRHAGE SEQUELA [(collection of blood between the brain and skull)]” due to “BLUNT FORCE TRAUMA TO HEAD,” which was due to “FALL.” Id. at ¶ 36 (quoting doc. 56-3 at 130). Further, the examiner marked the “manner of death” as “accident,” id. at ¶ 37 (quoting doc. 56-3 at 130), as did the death certificate, doc. 57 at ¶ 38.

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