HANKINS v. DOUBLETREE MANAGEMENT, LLC

CourtDistrict Court, D. New Jersey
DecidedFebruary 26, 2021
Docket3:19-cv-08698
StatusUnknown

This text of HANKINS v. DOUBLETREE MANAGEMENT, LLC (HANKINS v. DOUBLETREE MANAGEMENT, LLC) is published on Counsel Stack Legal Research, covering District Court, D. New Jersey primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
HANKINS v. DOUBLETREE MANAGEMENT, LLC, (D.N.J. 2021).

Opinion

NOT FOR PUBLICATION

UNITED STATES DISTRICT COURT FOR THE DISTRICT OF NEW JERSEY

ANN HANKINS,

Plaintiff,

v.

DOUBLETREE MANAGEMENT, LLC, Case No. 3:19-cv-08698 (BRM) (LHG) DOUBLETREE BY HILTON, DOUBLETREE SYSTEMS, INC., HILTON OPINION DOMESTIC OPERATING COMPANY, INC., PARK HOTELS & RESORTS, SWISS CHALET, INC., and HLT EXISTING FRANCHISE HOLDINGS, LLC

Defendants.

MARTINOTTI, DISTRICT JUDGE Before this Court is Defendants Swiss Chalet Inc. d/b/a Doubletree by Hilton San Juan i/p/a “Doubletree by Hilton” (“Swiss Chalet”) and Doubletree Management LLC (“Doubletree Management”) (together the “Management Defendants”) Motion to Dismiss Plaintiff Ann Hankins (“Hankins”) Second Amended Complaint pursuant to Federal Rule of Civil Procedure 12(b)(2) for lack of personal jurisdiction, or in the alternative, to transfer venue to the District of Puerto Rico. (ECF No. 57.) Also before the Court is Defendants Hilton Domestic Operating Company, Inc. (“Hilton Domestic”), HLT Existing Franchise Holding, LLC (“HLT”), and Park Hotels & Resorts, Inc. (“Park Hotels”) (together, the “Franchise Defendants”) separate but similar Motion to Dismiss Hankins’s Second Amended Complaint. (ECF No. 66.) Hankins opposes both Motions. (ECF Nos. 59, 68.) The Management Defendants filed a reply (ECF No. 65), as did the Franchise Defendants (ECF No. 69). Having reviewed the filings submitted in connection with the Motions and having declined to hold oral arguments pursuant to Federal Rule of Civil Procedure 78(b), for the reasons below and for good cause shown, this action is again DISMISSED for lack of subject matter jurisdiction, and both Motions to Dismiss, or in the alternative, to transfer to the District of Puerto Rico are DENIED as MOOT.

I. FACTUAL BACKGROUND AND PROCEDURAL HISTORY A. Factual Background For the purposes of the Motions to Dismiss, the Court accepts the factual allegations in the Amended Complaint as true and draws all inferences in the light most favorable to Hankins, the plaintiff. See Phillips v. Cty. of Allegheny, 515 F.3d 224, 228 (3d Cir. 2008). The Court also considers any “document integral to or explicitly relied upon in the complaint.” In re Burlington Coat Factory Secs. Litig., 114 F.3d 1410, 1426 (3d Cir. 1997) (quoting Shaw v. Dig. Equip. Corp., 82 F.3d 1194, 1220 (1st Cir. 1996)). Hankins is a New Jersey resident who was injured in a hot tub located at a hotel in San Juan, Puerto Rico. (ECF No. 54 ¶¶ 2, 25.) Hankins alleges she utilized the interactive “Hilton

Honors” website in booking a hotel reservation at the Swiss Chalet hotel, a Puerto Rico corporation, identified as the Doubletree by Hilton hotel in San Juan, Puerto Rico (the “Hotel”). (Id. ¶¶ 2, 23.) Hankins believed she was staying at a Hilton property because the website she used to make her hotel reservation identified the Swiss Chalet hotel as a Hilton property. (Id. ¶¶ 23– 24.) Hankins specifically sought out a Hilton property and looked forward to utilizing the “Hilton Honors” program because it allowed her to accumulate points and rewards for staying at a Hilton hotel. (Id.) Doubletree Management, a limited liability company registered in Delaware with its principal place of business in Virginia, and Hilton Domestic, a corporation registered in Delaware with its principal place of business in Virginia, owned, operated and/or controlled the “Hilton Honors” program and all other relevant websites. (Id. ¶ 24.)1 Hankins’s specific damages resulting from a fall in the “poorly maintained, poorly designed,” and “dangerous” hot tub caused Hankins to sustain physical permanent injuries,2 pain

and suffering, lost wages, and medical expenses. (Id. ¶ 25.) Hankins reported the fall to Hotel management and was given an incident report that identified the property as “Doubletree by Hilton.” (Id. ¶ 26.) She was told by Hotel staff “they would pay her medical bills and generally take care of her.” (Id.) Hankins maintains she was never advised by anyone that the Hotel was anything but a Hilton hotel and there was no indication or signage at the Hotel that it was a “Swiss Chalet” hotel.3 (Id.) According to Hankins, Swiss Chalet represented it had a franchise agreement with Doubletree Systems, Inc., an Arizona corporation, which was assumed/absorbed by HLT, a Delaware limited liability company with its principal place of business in Virginia which is solely owned by Park Hotels, a Delaware corporation with its principal place of business in Virginia. Further, Swiss Chalet has an agency relationship with HLT and Park Hotels, which includes

inspecting and controlling, amongst other things, recreational areas of Swiss Chalet, like the hot tub. (Id. ¶ 28.)

1 Hankins also alleges “[w]ithout discovery, it is impossible to know who owns or operates this website, but it inures to the benefit of all the named defendants.” (Id. ¶ 2.)

2 Hankins’s specific bodily injuries include a fractured wrist, which required two surgeries, both of which were performed in New Jersey. (Id. ¶ 28.)

3 Hankins alleges it was “impossible to book a hotel room at the Hotel using any Swiss Chalet named website.” (Id.) B. Procedural History Hankins filed a Complaint on February 6, 2019, in the Superior Court of New Jersey, Monmouth County, Law Division, alleging negligence against the Management Defendants (Count One) and against John Does 1-10 (Count Two). (ECF No. 1-1.) On March 18, 2019, the

Management Defendants removed the action to this Court. (ECF No. 1.) On March 20, 2019, the Management Defendants filed a Motion to Dismiss the Complaint pursuant to Federal Rules of Civil Procedure 12(b)(2) and 12(b)(6), or in the alternative, to transfer venue to the District of Puerto Rico pursuant to 28 U.S.C. § 1404(a). (ECF No. 2.) Hankins filed an opposition (ECF No. 5), the Management Defendants filed a reply (ECF No. 10), and Hankins filed a sur-reply pursuant to this Court’s Letter Order. (See ECF Nos. 11–12.) On August 8, 2019, Hankins filed an Amended Complaint adding Hilton Domestic and Doubletree Systems, Inc. as defendants and asserting just one count of negligence against all defendants. (ECF No. 16.) On August 30, 2019, the Management Defendants filed a Motion to Dismiss the Amended Complaint. (ECF No. 17.) Upon leave of the Court, Hankins filed a Second

Amended Complaint on September 10, 2019, adding HLT as a defendant. (ECF No. 25.) This Court terminated the Motion to Dismiss the Amended Complaint filed by the Management Defendants. (See Docket entry for September 16, 2019.) On September 24, 2019, the Management Defendants filed a Motion to Dismiss the Second Amended Complaint. (ECF No. 26.) After the Clerk granted her request for extension, Hankins filed her opposition on October 31, 2019. (ECF No. 33.) On November 8, 2019, Hilton Domestic and HLT filed their Motion to Dismiss the Second Amended Complaint. (ECF No. 34.) Hankins opposed both motions (ECF Nos. 29, 42.) On May 29, 2020, the Court dismissed the Second Amended Complaint without prejudice for lack of subject matter jurisdiction and deemed the motions to dismiss pursuant to

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