Hancock Bank v. Ensenat

819 So. 2d 3, 46 U.C.C. Rep. Serv. 2d (West) 936, 2001 Miss. App. LEXIS 527, 2001 WL 1610059
CourtCourt of Appeals of Mississippi
DecidedDecember 18, 2001
Docket1999-CA-01189-COA
StatusPublished
Cited by8 cases

This text of 819 So. 2d 3 (Hancock Bank v. Ensenat) is published on Counsel Stack Legal Research, covering Court of Appeals of Mississippi primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Hancock Bank v. Ensenat, 819 So. 2d 3, 46 U.C.C. Rep. Serv. 2d (West) 936, 2001 Miss. App. LEXIS 527, 2001 WL 1610059 (Mich. Ct. App. 2001).

Opinion

819 So.2d 3 (2001)

HANCOCK BANK, Appellant,
v.
Olga ENSENAT, Appellee.

No. 1999-CA-01189-COA.

Court of Appeals of Mississippi.

December 18, 2001.
Rehearing Denied June 11, 2002.

*4 David W. Crane, Gulfport, Attorney for Appellant.

James F. Thompson, Gulfport, Harry B. Ward, Bay St. Louis, Attorneys for Appellee.

Before SOUTHWICK, P.J., BRIDGES, and IRVING, JJ.

SOUTHWICK, P.J., for the Court:

¶ 1. Olga Ensenat, who is now deceased, was an elderly woman who had substantial investment accounts. At least she did prior to her niece's coming to live with her. The niece would be convicted of embezzlement for her withdrawals from those accounts *5 and the converting of significant portions of the funds to her own use. Before us is Ensenat's suit against Hancock Bank, where the embezzled funds were initially deposited with the niece's forged endorsements on investment account checks. After a jury trial, Hancock Bank was found liable for $185,000 in damages. We agree with Hancock Bank that the Uniform Commercial Code limits the banks' liability for actual damages to the amount of funds improperly withdrawn. The trial judge refused to present the case to the jury on that theory. We find that this error so distorted the presentation of factual issues that we cannot enter judgment here. We reverse and remand for further proceedings.

STATEMENT OF FACTS

¶ 2. Olga Ensenat was 88 years old at the time of the relevant withdrawals from her accounts at Franklin Templeton Investor Services and Scudder Investor Services. On January 23, 1996, Ensenat filed suit against the investment account services and Hancock Bank. Ensenat alleged that she did not herself withdraw or authorize any other person to withdraw retirement funds from Scudder in the amount of $107,386.30 in three transactions in April and May 1995, or from Franklin in the amount of $50,000 in May 1995. Hancock Bank was said to be responsible because it allowed the checks to be paid or deposited without her endorsement, signature, or authorization.

¶ 3. Ensenat's suit sought recovery against all three defendants based on theories of breach of contract, bad faith breach of contract, negligence, and gross or reckless conduct disregarding her interests. Ensenat sought actual damages of $157,386.30, which was the face amount of the checks, an undetermined amount for loss of interest and dividend income, other undetermined damages, court costs, attorney's fees, and punitive damages.

¶ 4. Hancock Bank admitted that the checks had been deposited into accounts at its bank. Among other allegations, the bank raised the absence of the niece Diana Flores and Alicia R. Smith as necessary parties. In September 1996, Flores pled guilty to three counts of grand larceny for having taken this money and agreed to restitution in the amount of $168,636.30. Smith was Ensenat's sister whose accounts also had been used by Flores. Flores but not Smith was added as a party.

¶ 5. Ensenat's claims of punitive damages against Scudder and Franklin were dismissed on summary judgment. Franklin was later dismissed entirely from the suit as the court found that it had not violated its internal operating procedures in disbursing the retirement funds and did not act negligently. Ensenat's breach of contract and negligence claims against Scudder were dismissed on summary judgment as to one of the three transactions. Scudder later settled for $35,000 and all claims against it were dismissed.

¶ 6. After the issue of Ensenat's mental capacity was raised by Hancock Bank, her counsel filed for a conservatorship and the appointment of a guardian ad litem. On March 10, 1998, the circuit court entered an order appointing a guardian.

¶ 7. A three-day trial began on May 12, 1998. The proof showed that Ensenat's sole account at Hancock Bank was one she held jointly with Alicia Smith. Smith also had a separate account. Flores maintained her own checking account at Hancock Bank. There were four checks in question, one of which was deposited in two even $25,000 shares.

*6
                 Payee        Date       Amount        Deposit Account(s)
Check No. 1   Olga Ensenat    4/25/95    $ 50,000.00      Flores
Check No. 2   Olga Ensenat    4/27/95    $ 50,000.00    (Split) Ensenat/Smith and Smith
Check No. 3   Olga Ensenat    5/10/95    $  7,386.30      Ensenat/Smith
Check No. 4   Olga Ensenat    5/16/95    $ 50,000.00      Flores
                                                    ___________
                                                    $157,386.30

¶ 8. Charles A. Breath, vice-president of Hancock Bank's Pass Christian branch, testified that he first became aware of Ensenat's financial loss in December 1995 when he received a letter from Ensenat's attorney. The bank's legal department attempted to contact Ensenat. Breath and other witnesses testified as to some of the departures from established banking procedures that had occurred. Hancock Bank had a "know your customer" policy for the purposes of identifying those conducting business at the bank. Diana Flores' account application contained no employment information but it did state that she was the niece of Alicia Smith. Flores opened the account in February 1995 and the first $50,000 check was deposited into that account in April 1995. Breath testified that Flores' deposit of such an amount in her account two months after opening it would not have been cause for suspicion. For large deposits a teller might have to seek the authorization of a supervisor before completing the transaction.

¶ 9. Jackie Dennison, a manager in branch administration, testified that tellers have deposit limits. An inexperienced teller might be limited to taking deposits of $300 without supervisor approval while an experienced teller might be limited to taking deposits of $5000 without supervisor approval. Account signature cards were kept at a central location and not at the branches. Any account less than ninety-days old would be "flagged" and a teller was to scrutinize each item presented. This would include asking for proper identification if the teller was unfamiliar with the individual making the deposit. The $50,000 check deposited by way of the ATM should have been referred to a supervisor who could have placed a "hold" on the account.

¶ 10. The bank's teller manual stated that "[i]t is very important that the teller know the endorsement of the person with whom he or she is dealing with because the bank must guarantee all prior endorsements." A check could be refused for deposit but it would then be mailed to the payee. Hancock Bank would never return such a check to the maker. Diana Flores' name appeared as an endorsement on all but one of the four checks.

¶ 11. Dennison testified that the three $50,000 checks should have been initialed by a supervisor, but it did not appear that a supervisor had in fact approved the checks for deposit. Approval by a supervisor should have been sought for the deposit that was split between Ensenat and Smith's accounts. Each of the tellers handling these four checks had less than one year of experience. As for the check that was endorsed "Olga Ensenat by Alicia R. Smith," the teller should have contacted the "deposit operations department" to determine if Smith had a power of attorney.

¶ 12. Harrison County Administrator John McDonnell was appointed guardian ad litem for Ensenat during the pendency of this suit. No conservatorship or guardianship previously had been created, but Ensenat's nephew, Juan Smith, was in charge of her affairs prior to his death.

Free access — add to your briefcase to read the full text and ask questions with AI

Related

Marilyn Newsome v. Peoples Bank
269 So. 3d 19 (Mississippi Supreme Court, 2018)
Midwest Feeders, Incorporated v. Bank of Franklin
886 F.3d 507 (Fifth Circuit, 2018)
Midwest Feeders, Inc. v. Bank of Franklin
114 F. Supp. 3d 419 (S.D. Mississippi, 2015)
In Re Webb
432 B.R. 234 (N.D. Mississippi, 2010)
Berhow v. the Peoples Bank
423 F. Supp. 2d 562 (S.D. Mississippi, 2006)
Sports Page Inc. v. Punzo
900 So. 2d 1193 (Court of Appeals of Mississippi, 2004)

Cite This Page — Counsel Stack

Bluebook (online)
819 So. 2d 3, 46 U.C.C. Rep. Serv. 2d (West) 936, 2001 Miss. App. LEXIS 527, 2001 WL 1610059, Counsel Stack Legal Research, https://law.counselstack.com/opinion/hancock-bank-v-ensenat-missctapp-2001.