Hampton v. Department of Human Services

2025 IL App (1st) 232282-U

• Court: Appellate Court of Illinois
• Decided: January 30, 2025
• Docket: 1-23-2282
• Status: Unpublished

Opinion

2025 IL App (1st) 232282-U Order filed: January 30, 2025 FIRST DISTRICT FOURTH DIVISION

No. 1-23-2282

NOTICE: This order was filed under Supreme Court Rule 23 and is not precedent except in the limited circumstances allowed under Rule 23(e)(1). ______________________________________________________________________________

IN THE APPELLATE COURT OF ILLINOIS FIRST DISTRICT ______________________________________________________________________________

MONICA HAMPTON, ) Appeal from the ) Circuit Court of Plaintiff-Appellant, ) Cook County. ) v. ) No. 22 CH 6777 ) THE DEPARTMENT OF HUMAN SERVICES ) Honorable an Administrative Agency and DULCE QUINTERO, in ) Michael T. Mullen Her Official Capacity as Secretary, ) Judge, presiding. ) Defendants-Appellees. )

PRESIDING JUSTICE ROCHFORD delivered the judgment of the court. Justices Hoffman and Lyle concurred in the judgment.

ORDER

¶1 Held: We reversed both the circuit court’s judgment affirming the agency’s decision and the agency’s decision and remanded the matter to the agency for further proceedings where the agency’s interpretation of section 11-4 of the Public Aid Code (305 ILCS 5/11-4 (West 2022)) was contrary to its plain language.

¶2 Plaintiff, Monica Hampton, appeals from the circuit court’s judgment affirming the final

administrative decision of the Department of Human Services (Department). In that decision, the

Department determined that it was not obligated to consider whether plaintiff was eligible for No. 1-23-2282

Temporary Assistance for Needed Families (TANF) when plaintiff completed the redetermination

process of her eligibility for her current assistance, the Supplemental Nutrition Assistance Program

(SNAP) and medical benefits. As part of the process, plaintiff was required to complete and submit

a Department designated form (redetermination form). On appeal, plaintiff, relying primarily on

section 11-4 of the Public Aid Code (305 ILCS 5/11-4 (West 2022)), contends that the Department

should have treated the redetermination form as an application for public assistance and considered

her eligibility for TANF. She also argues that the hearing officer improperly disregarded her

testimony that she verbally requested TANF during the redetermination process. We reverse the

judgment of the circuit court affirming the Department’s final decision and the Department’s final

decision and remand to the Department for further proceedings.

¶3 Initially, we briefly describe the Department’s role and the relevant statutory and regulatory

provisions as a way of better understanding the factual and procedural history of this case. A more

in-depth discussion of the statutory framework is contained in the analysis.

¶4 The Department is charged with the administration of Illinois financial assistance

programs, including SNAP and TANF, pursuant to the Public Aid Code (id. § 1-1, et seq.) and that

portion of the Administrative Code that applies to public aid programs (89 Ill. Adm. Code 10.101,

et seq.). The Department created a “Cash, SNAP, and Medical Manual” consisting of a Policy

Manual (PM) that “describes policy,” and a Workers’ Action Guide (WAG) that “contains the

procedures by which the policy is implemented.” See PM I-01-01 (2004).

¶5 SNAP provides “increased food purchasing benefits to recipients” eligible under federal

guidelines. 89 Ill. Adm. Code 10.130(c) (2013). TANF provides direct cash payments to recipients.

Id. § 10.130(b). An individual seeking assistance may file an application in writing for a

determination of their eligibility to receive benefits. 305 ILCS 5/11-15(1) (West 2022). Under

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section 11-4 of the Public Aid Code, an “application for public assistance shall be deemed an

application for all such benefits to which any person may be entitled except to the extent that the

applicant expressly declines in writing to apply for particular benefits.” Id. § 11-4. The Department

provides applicants with notice of its decisions as to their eligibility for benefits (89. Ill. Adm.

Code 10.420 (2013)) and an applicant has the right to appeal (89. Ill. Adm. Code 10.280 (2019)).

¶6 Periodically, the Department is to determine the continued eligibility of all recipients for

assistance and the recipients are responsible for cooperating in the redetermination of eligibility.

See 89. Ill. Adm. Code 121.120 (2015) (providing deadlines for redetermination of eligibility for

SNAP based on the recipient’s certification period); 89. Ill. Adm. Code 112.320 (2007) (providing

that a redetermination of eligibility of TANF “shall be conducted at least once in a 12-month

period”). As relevant here, a redetermination of eligibility for SNAP “involves the completion of

an application, an interview, a review of eligibility and cooperation in the verification of

eligibility.” 89. Ill. Adm. Code 121.120 (2015).

¶7 Plaintiff, a mother of two children, was a recipient of assistance through the Department.

In September 2020, the Department issued a notice of decision (September 2020 decision)

informing plaintiff that her SNAP increased and her medical benefits stayed the same, and denying

her August 2020 application for TANF, because her income was sufficient to meet her needs.

¶8 On February 2, 2021, the Department issued plaintiff a notice that her SNAP benefit period

was ending on March 31, 2021 (2021 REDE notice), which included the redetermination form,

also known as a form 1893, titled “SNAP Redetermination Interview Required and Medical

Benefits Renewal Form;” a form 4474, titled “Guide to IDHS Services” (guide); and a form 4765

titled “Verifications” (verifications form). The first page of the redetermination form explained:

“If you do not complete a redetermination your benefits will stop. To keep getting benefits without

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a break and to allow time for us to process your redetermination, please complete it by March 1,

2021, but no later than March 15, 2021.” The completed redetermination form could be submitted

online, by mail, fax, or in person. In bold lettering, plaintiff was informed that she “must have an

interview with a caseworker to reapply for SNAP,” but not for medical, which would be scheduled

when the “application” was returned. The redetermination form contained a series of questions

seeking information which was necessary for the Department to determine whether plaintiff

continued to be eligible for her current benefits. Plaintiff was to sign the last page under the

language: “This application must be signed below. By signing below; I swear *** the answers on

this application are true and correct to the best of my knowledge.”

¶9 The guide listed services that are provided by the Department, including cash assistance,

and explained “[y]ou can apply for services by going to your local IDHS office, or you can call

the office and ask them to mail you an application. In some cases, you can apply for services over

the phone or online.” The verifications form, in relevant part, explained that “[a]t this application”

plaintiff was required to report specific information and provided a list. It went on to state that the

Department would notify plaintiff if it needed further information to “process [plaintiff’s]

application.” The verifications form also provided a general information section explaining:

“[The Department] secures and uses information about all clients through the income and

eligibility verification system. *** We will use any information we get to determine

eligibility for benefits and the amount of benefits provided for all programs. ***

Information on this form may be used in computer matching with other state and federal

agencies, program review or audits, and to make sure that the household is eligible or

continues to remain eligible for SNAP benefits, other federal assistance programs, and

federally assisted state programs, such as school lunch, TANF and Medicaid.”

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¶ 10 It is undisputed that plaintiff completed and then submitted the redetermination form to the

Department on March 19, 2021. The 2021 REDE Notice, but not the completed redetermination

form, is in the record on appeal.

¶ 11 On March 24, 2021, the Department issued a notice of decision (March 2021 decision)

approving plaintiff’s March 19, 2021 “application for [SNAP] benefits” and informing her that her

eligibility for medical benefits stayed the same. The March 2021 decision did not mention TANF.

¶ 12 On August 23, 2021, plaintiff submitted an application requesting “Cash Assistance” and

“Healthcare Coverage-Ongoing” (August 2021 application). On September 29, 2021, the

Department issued a notice of decision” (September 2021 decision) increasing plaintiff’s SNAP,

providing one supplemental SNAP allotment “to supplement [her] food needs before we have a

chance to increase [her] regular monthly allotment,” and “increas[ing]” her “Cash Benefits.”

¶ 13 On October 26, 2021, plaintiff administratively appealed the earlier March 2021 decision

relating to the redetermination form on the ground that the Department had failed to consider

whether she was entitled to TANF as part of the redetermination process.

¶ 14 On April 6, 2022, an administrative law judge (ALJ) held a telephonic hearing on the

appeal. Plaintiff was present and represented by counsel and Karen Kellum, a case manager,

appeared for the Department. At the start of the hearing, plaintiff’s counsel explained to the ALJ

that there were three issues on appeal: whether the redetermination form should have been treated

as an application under section 11-4 of the Public Aid Code (305 ILCS 5/11-4 (West 2022)),

whether the Department had to consider if plaintiff was eligible for TANF when she submitted the

redetermination form, and whether there was a resulting underpayment of TANF benefits. During

the hearing, plaintiff’s counsel referred not only to section 11-4 of the Public Aid Code, but also

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to PM 19-02-00, titled “Special Reviews and Redeterminations (Cash, Medical), and PM 23-01-

00 titled “Underpayments (Cash, SNAP),” in support of plaintiff’s positions.

¶ 15 The Department admitted exhibits included the 2021 REDE Notice, which included the

redetermination form, the guide, and the verifications form, and a print out of WAG 19-03-03,

which is associated with PM 19-03-03, titled “SNAP REDE Process.” Plaintiff admitted the

September 2020, March 2021, and September 2021 decisions, and the August 2021 application.

¶ 16 Kellum testified that, on February 2, 2021, the Department sent plaintiff the 2021 REDE

Notice. The redetermination form (form 1893) notified her that she was required to undergo a

redetermination of eligibility for the benefits she was receiving, SNAP and medical. The guide

(form 4474), listed the services provided by the Department, including cash assistance. On March

19, 2021, plaintiff submitted the redetermination form. According to Kellum, a form 1893 is “not

an application;” but used “to determine the programs that [plaintiff] was receiving at that time,

which was the SNAP and medical only.” She explained that PM 19-03-03 refers to a

redetermination as an “REDE application,” but is not an “initial application.” An initial application

is made using a form 2378 or 2905.

¶ 17 Kellum stated that on March 22, 2021, Tashonda Carter, a caseworker for the Department,

interviewed plaintiff as to the redetermination (March 22 interview). Kellum read Carter’s case

comments into the record, which revealed that at the time of the redetermination, the Department

had plaintiff’s income information and employment history. The case comments did not include a

notation that plaintiff made an oral request for TANF.

¶ 18 Plaintiff testified that she worked for Amazon from December 8, 2020 to about February

2021. She began working at Dollar Tree in the middle of May 2021, but did not work every week.

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¶ 19 In answering questions from her counsel as to her conversations with the Department,

plaintiff maintained that she told the Department that she was no longer employed by Amazon,

but did not remember when that conversation took place. During the conversation, someone from

the Department, asked her to send her check stubs and to discuss why she was applying for TANF.

¶ 20 Kellum asked plaintiff “why didn’t [she] request cash when she was speaking to the

caseworker, [Carter]?” Plaintiff maintained that she did ask for cash at that time. More specifically,

plaintiff testified that she “was on the phone and [she] requested cash too because [she] was having

troubles” with the Department’s website and she was told to send income documentation. Kellum

responded that Carter would not have had a reason to ask her for income records. Plaintiff was

then asked by counsel whether she asked for cash assistance on March 19 or 22 or “was it later?”

Plaintiff answered that “[i]t was on the phone and later.” Her counsel then asked “so you think that

would have been on the 22nd, in March of last year?” and plaintiff responded “[c]orrect.” When

plaintiff was provided the opportunity to “make a statement” later in the hearing, she said she

spoke with someone at the Department on March 21 about TANF and, again, on August 23, 2021,

after she submitted a separate TANF application.

¶ 21 In answering questions from the ALJ, Kellum said she believed that plaintiff’s phone

conversation with the Department about TANF did not occur during the March 22 interview

because plaintiff had testified that, during the call, she was asked to send check stubs. However,

Carter’s case comments reflect that the Department already had her income information. Kellum

testified that after plaintiff submitted a request for TANF on August 23, 2021, the Department

interviewed her by phone as to that request on September 7.

¶ 22 The ALJ asked Kellum about PM 19-02-00, which relates to cash and medical

determinations and includes discussions of the two processes used by the Department for

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reviewing benefit requests: “IES Phase Two Process” (IES) and “Legacy Process” (Legacy). The

ALJ noted that, under the Legacy section, there is an instruction stating “at a time of

redetermination[,] review eligibility for other programs.” Kellum replied that Legacy ended in

September 2017 and was replaced by IES. However, she further testified that when the Department

switched to IES, only the process changed; there were no policy changes. Plaintiff’s counsel asked:

“So is it fair to say that the Department still will at the time of redetermination review eligibility

for other programs?” Kellum responded: “Yes” but provided an explanation. When plaintiff

received the 2021 REDE Notice, which indicated that it was only for SNAP and medical benefits,

she also received form 4474 which described the other available programs. Plaintiff, as any benefit

participant, could have requested additional benefits. Further, the redetermination form, although

submitted after the date provided in the 2021 REDE Notice, was received before the end of her

then certification period for SNAP benefits and not considered a new application.

¶ 23 On June 9, 2022, the Secretary issued the final administrative decision, which adopted the

ALJ’s findings and set forth the procedural history and the evidence from the hearing. In its

analysis, the Secretary noted that there was no dispute that plaintiff submitted the redetermination

form on March 19, 2021. The Secretary described the three issues at hand: whether the Department

was obligated to (1) determine if plaintiff was eligible for TANF when plaintiff submitted the

redetermination form and (2) view the redetermination form as a new application, and (3) whether

there was an underpayment of TANF assistance.

¶ 24 In reviewing the first issue, the Secretary rejected plaintiff’s argument that the

redetermination form fell under section 11-4 of the Public Aid Code, after concluding that the

statutory language did not indicate that the section pertained to redeterminations. The Secretary

similarly found that plaintiff had cited no provisions in the Public Aid Code or Administrative

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Code which supported her argument that redeterminations should be treated the same as section

11-4 applications. The Secretary noted that the provisions in the Administrative Code governing

redetermination submissions contain no mention of determining eligibility for other programs. The

Secretary therefore concluded that the Department was not obligated to review whether plaintiff

was eligible for other programs, such as TANF, at the time it considered the redetermination form.

¶ 25 The Secretary found that “the Department is not bound by [policy manuals] without further

support from the Public Aid or the Administrative code.” The Secretary further explained that the

Legacy part of PM 19-02-00, upon which plaintiff relied only applied to redeterminations for cash

and medical, not SNAP. Further, because Legacy was phased out in 2017, the Legacy section of

PM 19-02-00 could not have applied here.

¶ 26 Moving on to the second issue, the Secretary determined that even though plaintiff

submitted the redetermination form after the deadline listed in the February 2021 REDE, that

single fact did not transform the redetermination form into a new application. The Secretary also

concluded that plaintiff’s testimony that she verbally requested TANF during the March 22

interview was inconsistent and unsupported.

¶ 27 As to the last issue, the Secretary found that because the Department was not obligated to

consider whether plaintiff was eligible for TANF at the time of her redetermination for SNAP and

medical benefits, any issue of underpayment of TANF assistance was moot.

¶ 28 Plaintiff filed a complaint for administrative review and a petition for writ of certiorari in

the circuit court. Plaintiff argued that a redetermination submission should be treated like an

application that requires the Department to consider whether the individual is eligible for all

programs. Plaintiff also argued that the Secretary erred in rejecting her testimony that she made a

verbal request for TANF during the March 22 interview. The Department, in opposition, argued,

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in part, that the relevant statutory provisions require the Department to consider eligibility for all

assistance at the time of a new or an initial application, not with each redetermination.

¶ 29 The circuit court affirmed the Secretary’s decision. Plaintiff timely appealed.

¶ 30 On appeal, plaintiff, again, argues that the Secretary erred in finding that the

redetermination form did not require the Department to consider her eligibility for all assistance

programs, including TANF and crediting incompetent hearsay over plaintiff’s testimony as to her

oral request for TANF. Plaintiff asks this court to reverse the Secretary’s decision and remand the

case to the Department to determine plaintiff’s eligibility for TANF from March 2021 through

August 2021 and any underpayment.

¶ 31 We first address the Department’s contention that the appeal is moot because plaintiff,

during the pendency of this case, received the maximum number of TANF payments allowed under

305 ILCS 5/4-1.12 (West 2022), and therefore cannot obtain any relief from this appeal. Plaintiff

disagrees and argues that it is not clear from the record that she has received the maximum amount

of TANF payments and even if she has, exceptions to this restriction would apply.

¶ 32 “An appeal is moot if no actual controversy exists or when events have occurred that make

it impossible for the reviewing court to render effectual relief.” Commonwealth Edison Co. v.

Illinois Commerce Comm’n, 2016 IL 118129, ¶ 10. “The existence of an actual controversy is an

essential requisite to appellate jurisdiction, and courts of review will generally not decide abstract,

hypothetical, or moot questions.” In re Marriage of Nienhouse, 355 Ill. App. 3d 146, 149 (2004).

¶ 33 The Public Aid Code imposes a 60-month limitation on adults receiving TANF assistance.

305 ILCS 5/4-1.12 (West 2022). However, the Department “may exempt” individuals from this

60-month limitation or “determine circumstances under which a month or months would not count

toward the 60-month limitation.” Id. The Administrative Code allows the Department to grant an

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exception under six circumstances and provides guidelines for determining that certain months

would not count toward the 60-month limitation. 89 Ill. Adm. Code. 112.1, 112.3 (2010). An

individual must request an exception to the limitation in writing. Id. § 112.3(a).

¶ 34 In support of its mootness argument, the Department attached to its brief on appeal a

September 10, 2024 “verification by certification” signed by Jill Outland, the Interim Associate

Director of the Office of Policy and Program Integrity at the Department. Outland reviewed the

Department’s records regarding plaintiff’s benefits and verified that plaintiff has received 62

months of TANF payments, the last payment on December 5, 2023, and, had not applied for an

exception from the 60-month limitation.

¶ 35 Plaintiff’s counsel, in the reply brief, filed on November 4, 2024 and a status report, filed

on December 3, provided that on September 19, 2024, plaintiff submitted an application for TANF

benefits (September 2024 application). The Department sent plaintiff a “Request for Exception”

form, dated October 8, 2024, to seek cash assistance beyond the 60-month limitation. On October

25, 2024, the Department issued a notice of decision (October 2024 decision) denying plaintiff’s

September 2024 application for TANF due to her failure to provide necessary information. On

November 26, 2024, plaintiff submitted the request for exception, which stated that she was

“requesting TANF assistance beyond the 60-month lifetime limit because I believe I am (or

another adult in my case is): unable to work at least 30 hours per week due to a medical condition;

[and] unable to work at least 30 hours per week due to care of a related child under 18 or spouse

due to their medical condition.” On November 29, 2024, plaintiff administratively appealed the

October 2024 decision. At the time that the status report was filed, the Department had not yet

made a decision on plaintiff’s request for exception and plaintiff’s administrative appeal from the

October 2024 decision was still pending.

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¶ 36 Assuming plaintiff has received the maximum amount of TANF payments, there is

uncertainty surrounding whether plaintiff would fit an exception or whether she would be entitled

to relief on her claim that there was an underpayment of TANF assistance between March 2021

and August 2021. First, according to the Department, plaintiff has received 62 months of TANF

payments, which is over the maximum allowed, indicating that the Department previously may

have found exceptions applied or there were months which did not count toward the limitation.

Second, the Department has not made a final ruling on plaintiff’s request for exception and her

appeal from the September 2024 notice of decision is still pending. Lastly, it is unclear at this stage

whether the 60-month limitation would apply retroactively and, if it did, whether plaintiff could

assert and establish an exception to the months in question here. Therefore, we find that the record

does not establish that this case is moot and will address the merits.

¶ 37 The Illinois Constitution provides that circuit courts have the power to review final

administrative decisions only as provided by law. Ill. Const. 1970, art. VI, § 9; Slepicka v. Illinois

Department of Public Health, 2014 IL 116927, ¶ 32. The Administrative Review Law (735 ILCS

5/3-101, et seq. (West 2022)) applies to and governs every action for judicial review of a final

administrative decision where the statute creating or conferring power on the administrative

agency expressly adopts its provisions. Id. § 3-102. When the statute conferring power on the

administrative agency does not adopt the Administrative Review Law, a party may seek review

through a common-law writ of certiorari. Hanrahan v. Williams, 174 Ill. 2d 268, 272 (1996).

¶ 38 Here, plaintiff is a recipient of medical benefits and was also seeking a redetermination of

eligibility of her medical benefits, which are governed by Article V of the Public Aid Code. (305

ILCS 5/5-1 et seq. (West 2022)). Plaintiff is also claiming that she was an “applicant” for TANF,

which is governed by Article IV of the Public Aid Code (Id. § 4-0.5 et seq.). The Public Aid Code

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expressly adopts the Administrative Review Law for final decisions by the Department on appeals

by “applicants” or “recipients” issued under both Article IV and V. Id. § 11-8.7.

¶ 39 However, plaintiff’s appeal also arises from the redetermination of her SNAP assistance.

The Department’s decisions regarding SNAP are issued under Article XII of the Public Aid Code

(Id. § 12-4.13). The Public Aid Code did not expressly adopt the Administrative Review Law for

final decisions under Article XII. See 305 ILCS 5/11-8.7 (West 2022). Therefore, SNAP decisions

are subject to review under a common-law writ of certiorari. Smith v. Department of Public Aid,

67 Ill. 2d 529, 541 (1977). Nonetheless, the standards of review under a common law writ of

certiorari and the Administrative Review Law are “essentially the same”. Outcom, Inc. v. Illinois

Department of Transportation, 233 Ill. 2d 324, 337 (2009).

¶ 40 In administrative cases, this court reviews the agency’s final decision, not the

determination of the circuit court. Id. “The proper standard of review in cases involving

administrative review depends upon whether the question presented is one of fact, one of law, or

a mixed question of fact and law.” Beggs v. Board of Education of Murphysboro Community

United School District No. 186, 2016 IL 120236, ¶ 50.

¶ 41 Plaintiff first argues that the Secretary erred in the interpretation of “application” in section

5/11-4 of the Public Aid Code (305 ILCS 5/11-4 (West 2022)) and sections 10.410 and 10.415 of

the Administrative Code (89 Ill. Adm. Code 10.410 (2020), 89. Ill. Adm. Code 10.415 (2001))

when concluding that the Department had no duty to evaluate plaintiff’s eligibility for TANF

benefits when she filed the redetermination form. The Department responds that an application

seeking a redetermination of the participant’s eligibility to continue with benefits is distinct from

an application seeking new benefits and does not obligate the Department to consider eligibility

for other benefits.

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¶ 42 The parties’ arguments require us to construe the language of the relevant statutory

provisions, in particular, the language of section 11-4 of the Public Aid Code. Questions of

statutory interpretation are questions of law, to which we apply a de novo standard of review.

Cinkus v. Village of Stickney Municipal Officers Electoral Board, 228 Ill. 2d 200, 210 (2008). An

agency’s decision on a question of law is not binding on a reviewing court; this “court’s review is

independent and not deferential.” Id. Our supreme court has explained:

“The primary objective in construing a statute is to ascertain and give effect to the intention

of the legislature. [Citation.] The most reliable indicator of legislative intent is the language

of the statute, which must be given its plain and ordinary meaning. [Citation.] A statute is

viewed as a whole; therefore words and phrases are construed in light of other relevant

statutory provisions and not in isolation. [Citation.] A court may consider the reason for

the law, the problems sought to be remedied, the purposes to be achieved, and the

consequences of construing the statute one way or the other.” Chaudhary v. Department of

Human Services, 2023 IL 127712, ¶ 46.”

¶ 43 When the statutory language is clear and unambiguous, it must be construed as written,

without reading in exceptions, conditions, or limitations not expressed by the legislature. In re

Craig H. 2022 IL 126256, ¶ 25. If a statute is ambiguous, meaning “it is capable of being

understood by reasonably well-informed persons in two or more different ways,” People ex rel.

Birkett v. City of Chicago, 202 Ill. 2d 36, 46 (2002), we will give deference to an agency’s

reasonable interpretation of a statue that it is charged with enforcing. Hadley v. Illinois Department

of Corrections, 224 Ill. 2d 365, 370-71 (2007).

¶ 44 Section 11-4 of the Public Aid Code, states in pertinent part that “[a]n application for public

assistance shall be deemed an application for all such benefits to which any person may be entitled

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except to the extent that the applicant expressly declines in writing to apply for particular benefits.

The *** Department shall provide information in writing about all benefits provided under this

Code to any person seeking public assistance.” 305 ILCS 5/11-4 (West 2022). “Public Aid” is

defined as “Financial aid and all rehabilitative and other services provided under this Code ***.”

Id. § 2-2. The Public Aid Code does not define the term “application,” but defines “applicant” as

a “person who has applied for financial aid under the provisions of this Code.” Id. § 2-8.

¶ 45 What plaintiff submitted here was the completed redetermination form seeking the

continuation of her assistance. The Department issued the redetermination form to plaintiff as part

of the 2021 REDE Notice informing her that her SNAP benefit period was ending and that she

needed to complete the redetermination process if she wanted to continue to receive benefits. The

redetermination form included plaintiff’s name and address and had a series of questions relating

to plaintiff’s current situation. On the last page, the form had a “certification and consent to general

release” requiring that plaintiff sign “[t]his application” (emphasis added) and “swear or affirm,

***, the answers on this application are true and correct” (emphasis added). On the first page,

plaintiff was also informed that she “must have an interview with a caseworker to reapply for

SNAP” (emphasis added). Further, on the verifications form, plaintiff was informed of the

reporting requirements “[a]t this application” and notified that the Department would “use any

information we get to determine eligibility for benefits and the amount of benefits provided for all

programs.” In addition to these two documents, the 2021 REDE Notice also included the guide

which “provid[ed] information in writing about all benefits provided under this Code” (emphasis

added), which is consistent with the requirement of section 11-4 that the Department provide

applicants a written list of its services.

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¶ 46 When we view the plain language of section 11-4 of the Public Aid Code with the 2021

REDE Notice and the redetermination form, we conclude that the redetermination form was an

application for public assistance and the Department was obligated to consider plaintiff’s

eligibility for all assistance programs including TANF. Because section 11-4 is not ambiguous, we

give no deference to the Secretary’s interpretation of the statute. Board of Education of Springfield

School District No. 186 v. Attorney General, 2017 IL 120343, ¶ 23.

¶ 47 The Department argues that plaintiff’s submission was not a “new” or “initial” application

and therefore was not an application under section 11-4. We disagree. Section 11-4 does not

include language that it pertains only to “new or “initial” applications and does not contain

exclusions or limitations as to the type of application for public assistance to which it applies. We

are not to “read[] into it exceptions, limitations, or conditions that the legislature did not express.

Lawler v. University of Chicago Medical Center, 2017 IL 120745, ¶ 12.

¶ 48 Contrary to the Department’s arguments on appeal, we find that our reading of section 11-

4 is consistent with the regulatory framework which applies to the Department. Under the

Administrative Code, “Applicant” is defined as “an individual requesting assistance by completion

of a signed, written application” and “application” is defined as “a request for assistance by means

of a completed, signed designated form. For SNAP purposes, only a name, address and signature

are needed on the form.” 89 Ill. Adm. Code 10.120 (2013). Section 10.410 provides that “[a]n

application is a request for cash, medical or SNAP assistance on a Department *** form or a

[Department] web application submitted electronically that has been completed to the best of the

client’s knowledge and ability.” 89. Ill. Adm. Code 10.410 (2020). Section 10.415 provides that

“[u]pon a person’s making application for public assistance at a local office, the local office shall

consider that person’s eligibility for all forms of public assistance ***, unless the person has

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indicated in writing that he or she does not want to apply for certain programs.” 89. Ill. Adm. Code

10.415 (2001).

¶ 49 Specific to SNAP applications, section 121.1 provides that an “application for [SNAP]

benefits is a written or spoken request containing the client’s name, address, and signature” and

that an “application is required for initial certification and subsequent certification *** see Section

121.120” (emphasis added). 89. Ill. Adm. Code 121.1 (2014). Section 121.120 provides in part

that a SNAP “[r]edetermination involves the completion of an application, an interview, a review

of eligibility and cooperation in the verification of eligibility” and “[i]n order to receive

uninterrupted benefits, the household must *** file a timely application” (emphasis added). 89.

Ill. Adm. Code 121.120 (2015).

¶ 50 As discussed above, plaintiff completed, signed, and submitted the redetermination form,

a Department issued form, that is designated for use as part of the redetermination process. The

2021 REDE Notice identified the redetermination form as an application. Section 121.1 of the

Administrative Code provides that an application is used for both initial and subsequent

certifications of SNAP benefits and that an application is necessary for redetermination. By

submitting the redetermination form and following the Department’s procedures, plaintiff was

requesting assistance. Further, the redetermination form, as discussed above, met and exceeded

the criteria for an application under the general definition and the definition more specific to SNAP

applications as provided by the Administrative Code.

¶ 51 Because the Secretary found the redetermination form was not subject to section 11-4, the

Secretary did not reach the issue of whether there was an underpayment of TANF assistance to

plaintiff on the ground of mootness. Our decision now requires the Department to decide whether

plaintiff was eligible for TANF from March 2021 through August 2021 and was underpaid.

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¶ 52 For the reasons stated above, we reverse the circuit court’s judgment, which affirmed the

final decision of the Department and the Department’s final decision and remand the cause to the

Department for further proceedings to determine plaintiff’s eligibility for TANF from March 2021

through August 2021 and the amount of any underpayment. We do not express an opinion as to

whether plaintiff was eligible for TANF or whether there was an underpayment. In light of our

decision, we need not consider the other arguments raised on appeal.

¶ 53 Circuit court judgment reversed.

¶ 54 Department decision reversed.

¶ 55 Remanded to the Department with direction.

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