Hammoud v. Equifax Information Services, LLC

CourtDistrict Court, E.D. Michigan
DecidedJune 6, 2024
Docket4:22-cv-10813
StatusUnknown

This text of Hammoud v. Equifax Information Services, LLC (Hammoud v. Equifax Information Services, LLC) is published on Counsel Stack Legal Research, covering District Court, E.D. Michigan primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Hammoud v. Equifax Information Services, LLC, (E.D. Mich. 2024).

Opinion

UNITED STATES DISTRICT COURT EASTERN DISTRICT OF MICHIGAN SOUTHERN DIVISION

GHADA HAMMOUD, Case No. 22-10813

Plaintiff, F. Kay Behm v. United States District Judge

J.J. MARSHALL & ASSOCIATES, INC.,

Defendant. ___________________________ /

OPINION AND ORDER GRANTING MOTION FOR SUMMARY JUDGMENT (ECF No. 39)

I. PROCEDURAL HISTORY Plaintiff, Ghada Hammoud, filed this action against J.J. Marshall & Associates (JJMA), alleging violations of the Fair Credit Reporting Act, 15 U.S.C. § 1681, et seq. (FCRA) and the Fair Debt Collection Practices Act, 15 U.S.C. § 1692, et seq. (FDCPA). (ECF No. 1). JJMA filed a motion for summary judgment on September 25, 2023. (ECF No. 39, 40). Hammoud filed a response on October 16, 2023. (ECF No. 41, 42). JJMA filed a reply on October 25, 2023. (ECF No. 43). The court held a hearing via videoconference on May 22, 2024. (ECF No. 49). For the reasons set forth below, the court GRANTS the motion for summary judgment. II. FACTUAL BACKGROUND Hammoud visited her primary physician, Dr. Khansa, on December 6, 2017.

(ECF No. 39-2, pp. 20:10-18; 22:7-9; ECF No. 39-3, p. 9:8-15).1 While there, Dr. Khansa discussed with Hammoud that she needed a colonoscopy and introduced

Plaintiff to Dr. Siddiqui, a gastroenterologist, at Dr. Khansa’s office, in person. (ECF No. 39-2, pp. 20:10-18; 22:7-9; 30:8-11). Dr. Siddiqui testified that in 2017, it was her common practice to see patients at Dr. Khansa’s office on Wednesday

afternoons. (ECF No. 39-3, p. 9:8-15; ECF No. 39-4, p. 19:3-6). Dr. Siddiqui explained that on Wednesdays, Dr. Khansa’s office would have a schedule of patients for Dr. Siddiqui to see and she would go the exam room, meet with the

patients, and discuss any treatment or procedures. (ECF No. 39-3, p. 9:8-15). Before meeting with Dr. Siddiqui, Hammoud signed a form regarding Dr.

Siddiqui’s services allowing Dr. Siddiqui’s office, Gastrointestinal and Liver Disorders Specialists, PLLC, to bill her. (ECF No. 39-3, p. 13:8-9; ECF No. 39-10). On December 6, 2017, Dr. Siddiqui discussed with Hammoud her history and the

colonoscopy procedure. (ECF No. 39-3, p. 21:2-12). Hammoud has a different memory of this conversation. According to Hammoud, Dr. Siddiqui introduced herself, noted that Dr. Khansa had referred her for a colonoscopy, and told her

1 For purposes of the motion for summary judgment, Hammoud does not dispute that that someone from her office would call Hammoud to schedule an appointment. (ECF No. 39-2, 20:12-22:20).

Gastrointestinal and Liver Disorders Specialists billed Hammoud on April 11, 2018, a $50.00 co-pay for the visit with Dr. Siddiqui at Dr. Khansa’s office and

continued to bill her until October 5, 2020. (ECF No. 39-3, at pp. 19:17-23; ECF No. 39-4). In total, Dr. Siddiqui produced the following records concerning Hammoud:

- Hammoud’s Billing Statements (ECF No. 39-3, pp. 19:17-25; ECF No. 39-4)

- Colonoscopy Operative Note from Beaumont (ECF No. 39-3; ECF No. 39-5)

- Encounter form used for billing (ECF No. 39-3, p. 8:5-7; ECF No. 39-7)

- Patient summary printout (ECF No. 39-3, p. 17:3-14; ECF No. 39-8)

- Global Referral Request Confirmation (ECF No. 39-3, pp. 18:20-23; 19:13-24; ECF No. 39-9)

- New Patient Information Sheet (ECF No. 39-3, pp. 26:25; 27:4-6; 27:18-21; ECF No. 39-10)

Hammoud points out, however, that Dr. Siddiqui failed to produce the chart notes from the December 6, 2017 encounter. (ECF No. 39-6, p. 8:16-19) Hammoud resided at 13124 S Morrow Circle, Dearborn, Michigan 48126 Whitefield Court, Dearborn Heights, Michigan in 2018. Id. at 10:6-7; 8:17-20. Hammoud, however, claims to have never received a bill from Gastrointestinal

and Liver Disorders Specialists. Id. at 17:1-5. Dr. Siddiqui performed a colonoscopy on Hammoud on February 27, 2018. Id. at 21:9-14.

Dennis Reneau is JJMA’s compliance officer whose job it is to review any disputes that come directly from consumers and from credit reporting agencies. (ECF No. 39-11, pp. 10:3-5). On October 29, 2020, JJMA was referred a debt for

collection owed by Hammoud in the amount of $50 to Gastrointestinal and Liver Disorders Specialists PLLC. Id. at 24:17-19; 56:24.15. On November 18, 2020, JJMA says it received a call from Hammoud stating that she disputed the debt. Id.

at 28:15-16. Hammoud says she called requesting information about the alleged debt, including what the debt was for and who the doctor was that allegedly

provided her services. (ECF No. 41-1). Hammoud says that JJMA responded that it would request the file and send it her, but JJMA never sent anything to Hammoud in response to the call. Id.

Hammoud had three telephone calls with JJMA on November 18, 2020, January 27, 2021, and March 5, 2021. (ECF No. 39-16, Def’s Resp. to Pl’s Int., No. 1, 3; ECF No. 39-12). In response to Hammoud’s November 18, 2020 telephone

call to JJMA, her account was reported to Equifax and Trans Union on December November 18, 2020 telephone call to JJMA, JJMA says that it contacted its client, Elite Medical Billing (Dr. Siddiqui’s medical biller) and received documents

verifying that Hammoud owed the debt. (ECF No. 39-11, pp. 62:20-24, 63:7-16; ECF No. 39-15, PageID.306-307).

Hammoud sent a letter to Equifax dated March 19, 2021 disputing the debt. (ECF No. 39-14). JJMA received an open item ledger of Hammoud’s account with Dr. Siddiqui. (ECF No. 39-11, p. 61:1-11; ECF 39-15, PageID.307-308). Hammoud

maintains that JJMA did not receive this ledger from Dr. Siddiqui’s office until after this action was filed and JJMA was served with the summons and complaint. (ECF No. 6, Service on JJMA dated 4/20/22; ECF No. 39-15, PageID.307-308, dated

4/27/22). On April 23, 2021, JJMA received an Automated Consumer Dispute

Verification form (“ACDV”) from Equifax. (ECF No. 39-11, pp. 37:19-25; 41:11-15; ECF No. 39-13). The ACDV also included the March 19, 2021 dispute letter, in which Hammoud explained that she saw Dr. Siddiqui at her primary care

physician’s office in December 2017 but she disputed that she owed a co-pay for this office visit. (ECF No. 39-11, p. 40:7-9; ECF No. 39-14). After receiving the notice, JJMA maintains that it reviewed the notice and documents (dispute letter)

provided by Equifax, reviewed the account documents and information previously documents for Hammoud’s account. (ECF No. 39-11, pp. 21:4-6; 39:10-13; 40:2- 12; 44:20-25; 45:14-6).

On April 23, 2021, JJMA, via e-Oscar, responded to the ACDV and verified the accuracy of its reported information relating to Hammoud. Id. at 40:2-12; ECF

No. 39-16, No. 3. On April 27, 2021, JJMA sent Hammoud a copy of her file. (ECF No. 39-11, p. 29:21; ECF No. 29-16, No. 3). JJMA says that Hammoud was never denied any credit as a result of JJMA’s conduct. (ECF No. 39-17, Nos. 8, 10).

Hammoud maintains that this characterization is incomplete given that her refinancing efforts were delayed because of the reporting of this alleged debt. (ECF No. 39-2, p. 39:2-8). Hammoud testified that she obtained two car leases

after the debt was reported on her credit and that she did not know whether she could have gotten a better interest rate without the account on her credit report.

Id. at 35:16-25; 36:1-12; 40:4-6. As to financial losses, Hammoud testified that she took time off from work to mail disputes and paid for the postage. Id. at 40:1- 4. Hammoud never sought any medical, mental, therapeutic, psychological or

counseling services as a result of JJMA’s alleged conduct. (ECF No. 39-17, Pl’s Resp. to Def’s Req. To Admit Nos.

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