Haley SoderVick v. Parkview Health System, Inc.

Indiana Court of Appeals·Decided May 15, 2020·No. 19A-CT-2671·Published

Opinion

FILED

May 15 2020, 8:08 am

CLERK

Indiana Supreme Court

Court of Appeals

and Tax Court

ATTORNEY FOR APPELLANT ATTORNEYS FOR APPELLEE Neal F. Eggeson, Jr. Mark W. Baeverstad Eggeson Privacy Law Ashley M. Gilbert-Johnson Fishers, Indiana Rothberg Logan & Warsco LLP Fort Wayne, Indiana

IN THE

COURT OF APPEALS OF INDIANA

Haley SoderVick, May 15, 2020 Appellant-Plaintiff, Court of Appeals Case No.

19A-CT-2671

v. Appeal from the Allen Superior Court

Parkview Health System, Inc., The Honorable Jennifer L. Appellee-Defendant DeGroote, Judge Trial Court Cause No.

02D03-1809-CT-564

Baker, Judge.

Court of Appeals of Indiana | Opinion 19A-CT-2671 | May 15, 2020 Page 1 of 23

[1] Following an alleged Health Insurance Portability and Accountability Act (HIPAA) violation by an employee of Parkview Health System, Inc. (Parkview), Haley SoderVick filed suit alleging, among other things, that Parkview was vicariously liable under respondeat superior for the employee’s conduct. SoderVick now appeals the trial court’s order granting summary judgment in favor of Parkview, challenging the holding regarding Parkview’s liability under respondeat superior for its employee’s misconduct. She argues that the employee’s misconduct was within the scope of employment for purposes of respondeat superior. Finding that there is a genuine issue of material fact as to whether the employee was acting in the scope of employment and that the trial court erroneously granted summary judgment in favor of Parkview, we reverse in part and remand for further proceedings.

Facts

[2] On October 19, 2017, SoderVick went to an appointment at the office of

Catherine Reese, M.D., an OB/GYN, at Parkview’s campus in Wabash. At the time, Alexis Christian was employed by Parkview Physician Group—General Surgery as a medical assistant. Christian also occasionally worked with the OB/GYN group by assisting Dr. Reese’s staff with registering and rooming patients and inputting patient registration information into Parkview’s electronic health record system. Christian was working in this capacity for Dr. Reese on the day of SoderVick’s appointment. As a Parkview employee, Christian had signed a Confidentiality Agreement and an Acknowledgment

Regarding Access to Patient Information acknowledging her understanding of Parkview’s confidentiality policy.

[3] During SoderVick’s appointment with Dr. Reese, Christian accessed SoderVick’s electronic health record for approximately one minute. Christian testified during a deposition that “[t]he only reason [she] was in [SoderVick’s] chart was to enter [SoderVick’s] personal information” from a patient information worksheet. Appellant’s App. Vol. II p. 211.1 At the same time, Christian also asked another nearby medical assistant if she knew who SoderVick was; the assistant shared only that SoderVick was a dispatcher.

[4] Christian then immediately texted information about SoderVick to Christian’s then-husband, Caleb Thomas. In these texts, Christian disclosed SoderVick’s name, the fact that she was a patient, a potential diagnosis, and that she worked as a dispatcher. Christian also texted Thomas that SoderVick was HIV-positive and had had more than fifty sexual partners, although this information was not included in her chart and was ultimately false. Christian testified that she had been checking Facebook on her phone during her lunch break earlier that day and had seen that SoderVick had liked a photo of Thomas. Later that afternoon, when Christian was “inputting chart information and came across all

1 There are some inconsistencies in the record as to why Christian accessed SoderVick’s record. An affidavit from Parkview’s Associate Privacy Officer states that Christian accessed the chart “for an unknown reason.” Appellant’s App. Vol. II p. 59. Another affidavit from Christian’s supervisor stated that her access was not related to the registering of patients in the front of the office, as Christian was working in the back of the office rooming patients, but that the short duration of Christian’s access of the chart—less than one minute— was not “long enough to room a patient.” Id. at 63-64.

Court of Appeals of Indiana | Opinion 19A-CT-2671 | May 15, 2020 Page 3 of 23 of that information” about SoderVick, she claims she felt “concerned” and therefore texted her husband asking if and how he knew SoderVick, curious as to whether they might have had a sexual history together. Id. at 217, 218.

[5] Sometime later, Thomas’s sister, Casey Penrod, was using Thomas’s phone and saw the texts from Christian about SoderVick. On April 17, 2018, Penrod reported to Parkview that Christian had texted information about a patient and that a potential HIPAA violation had occurred. Penrod provided Parkview with a screenshot of the text thread. Parkview then initiated an internal investigation of the alleged HIPAA violation, after which Christian’s employment was terminated on May 2, 2018. SoderVick was notified of the disclosure of her protected health information on May 7, 2018.

[6] SoderVick filed a complaint for damages with jury demand against Parkview on September 28, 2018. The complaint alleged claims for respondeat superior, direct negligence for Parkview’s negligent training, supervision, and retention, and direct negligence for Parkview’s violation of its statutory and common-law duties of protection of privacy under HIPAA. On July 19, 2019, Parkview moved for summary judgment on each of the three claims, arguing that (1) Parkview was not liable under respondeat superior because it did not authorize Christian’s conduct and there was no legitimate business reason for her conduct; (2) Parkview was not negligent in its training, monitoring, and supervision of its employees; and (3) no violation of HIPAA occurred.

[7] On July 22, 2019, SoderVick filed a response conceding summary judgment on the direct negligence and HIPAA claims. She argued that the issue of respondeat superior must be left to the jury and that there was a clear HIPAA violation for which Parkview could be held vicariously liable. Parkview filed a reply in support of its motion on September 3, 2019.

[8] The trial court held a hearing on Parkview’s motion for summary judgment on September 25, 2019, and took the matter under advisement. On October 25, 2019, the trial court entered an order granting in part and denying in part the motion for summary judgment. That order was vacated2 on October 29 and the trial court entered a new order, again granting in part and denying in part Parkview’s motion for summary judgment. In both orders, the trial court granted summary judgment in favor of Parkview for counts I (respondeat superior) and II (direct negligence) and denied summary judgment for count III (HIPAA violation). Both parties filed motions to reconsider on November 7, 2019. On November 15, the trial court granted Parkview’s motion to reconsider, denied SoderVick’s motion, and ultimately granted summary judgment in favor of Parkview on all three counts. SoderVick now appeals the grant of summary judgment solely on the respondeat superior claim.

2 The trial court vacated the original summary judgment order because the order “erroneously relied heavily” on a Court of Appeals decision for which a Petition to Transfer had been filed and was still pending. Appellant’s App. Vol. III p. 46. Transfer has since been denied. See Hayden v. Fransiscan All., Inc., 131 N.E.3d 685, 691 (Ind. Ct. App. 2019), trans. denied.

Court of Appeals of Indiana | Opinion 19A-CT-2671 | May 15, 2020 Page 5 of 23

Discussion & Decision

[9] On appeal, SoderVick challenges only the grant of summary judgment on the

respondeat superior claim. She argues that the trial court erred by misapplying Indiana’s respondeat superior standard as to whether Parkview could be held vicariously liable for (1) Christian accessing SoderVick’s health record; and (2) Christian communicating true and false information about SoderVick to a third party.3

I. Standard of Review

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Haley SoderVick v. Parkview Health System, Inc., (Ind. Ct. App. 2020).

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