Gutta Jr. v. Sedgwick Claims Management Services, Inc.

District Court, D. Oregon·Decided March 29, 2023·No. 3:22-cv-01145·Unknown

Opinion

IN THE UNITED STATES DISTRICT COURT

FOR THE DISTRICT OF OREGON

FRANK S. GUTTA JR., an individual, No. 3:22-cv-01145-HZ

Plaintiff, OPINION & ORDER

v.

SEDGWICK CLAIMS MANAGEMENT SERVICES, INC.,

Defendant.

Frank S. Gutta Jr. 4245 SE Main St. Portland, OR 97215

Pro se

Mark Crabtree Scott William Oborne Kevin Coles Jackson Lewis P.C. 200 SW Market St., Ste. 540 Portland, Oregon 97201

Attorneys for Defendant HERNÁNDEZ, District Judge: Plaintiff Frank S. Gutta Jr. filed a Third Amended Complaint (“TAC”) in his suit against Sedgwick Claims Management Services, Inc., alleging breach of contract, fraud, negligence, and negligent infliction of emotional distress. Defendant moves to dismiss all but one of Plaintiff’s

claims for failure to state a claim. For the following reasons, the Court grants Defendant’s motion in part and denies it in part. BACKGROUND The facts alleged in the TAC are similar to those in the SAC, but the Court recites them here in the interest of completeness. Plaintiff Frank S. Gutta Jr. is the sole proprietor of Frank Gutta IT_Solutions. TAC 1, ECF 21.1 In this capacity, he provided software services to ADIN Healthcare, LLC, later known as Fast360 LLC (“ADIN/Fast360”), a subsidiary of Defendant Sedgwick. Id. ¶ 2. He served in this role for 13 years. Id. ADIN/Fast360 manages medical care for patients. Id. ¶ 3. Plaintiff alleges that he was the lead programmer but was “not organized under, nor supervised by the Corporate IT group.” Id. ¶ 4. He states that due to this unique

position, he could offer “different or better solutions” and “push[] back on Corporate IT when they made incorrect statements[.]” Id. “This created tension between the Plaintiff . . . and Corporate IT[.]” Id. Plaintiff alleges that he “entered into a business agreement with ADIN/Fast 360” that required Plaintiff to provide “business software solutions” and ADIN/Fast 360 to provide “all networking and security support.” Id. ¶ 12. He alleges that this is standard in the industry. Id. He

1 For the reasons discussed below, the plaintiff continues to be Mr. Gutta and not his business IT_Solutions, notwithstanding the caption of the TAC. alleges that Defendant failed in its duties. Id. Plaintiff provides examples of these alleged failures, including a three-month delay in implementing a fix to a software problem. Id. ¶ 40. At some point, Plaintiff fixed a technological problem that a member of the IT department, Shannon Dickey, had been unable to fix. Id. ¶ 26. Mr. Dickey later made a “demand

of the ADIN/Fast360 business software development cycle,” and Plaintiff declined. Id. ¶ 28. Mr. Dickey then locked Plaintiff out of all accounts for a month, putting ADIN/Fast360 at risk. Id. ¶ 30. An operations manager sent emails asking Mr. Dickey to end the lockout. Id. ¶ 31. Plaintiff lost a month’s income, which was over $5,000. Id. ¶ 32. He reported the lockout to the Chief Technology Officer and a complaint reached Human Resources, but no action was taken. Id. ¶ 35. Plaintiff had “a written agreement with ADIN/Fast 360 to provide all phases of a system upgrade,” and the last phase of the upgrade required him “to integrate automated billing and Fee Schedules into the ADIN/Fast360 business applications.” Id. ¶ 13. Plaintiff attempted to uphold his end of the agreement. Id. ¶ 62. The company never fully delivered the fee schedules. Id. ¶ 14

As a result, Plaintiff could not complete the agreement. Id. In February 2020, a data breach occurred at ADIN/Fast360. Id. ¶ 15. This breach “left critical data missing from the ADIN/Fast360 code vault.” Id. A code vault is “a security software application designed specifically to protect and store source code and other digital data.” Id. ¶ 16. “The IT_Solutions code vault is stored on the network and is administered by Corporate IT.” Id. Plaintiff promptly reported the data breach to IT manager Jeff Plotts. Id. ¶ 17. The next day, a tech, Ben Buening, reviewed the breach with Plaintiff. Id. The missing files were found in the wrong place in the source vault. Id. Plaintiff asked Mr. Plotts to write up the incident and investigate. Id. ¶ 18. Mr. Plotts lied to Plaintiff about writing a report on the incident and investigating it further. Id. Plaintiff did not discover the lie until he was terminated after escalating his report. Id. Mr. Plotts later made other false statements related to the data breach. Id. ¶ 19. He claimed that the breach never happened. Id. The TAC alleges that the breach was instigated by someone at the company. Id. ¶ 20. Plaintiff alerted the next level of management

about the beach. Id. ¶ 23. He was immediately terminated. Id. Plaintiff alleges a loss of over $8,000 due to lost productivity as a result of the breach. Id. ¶ 22. At the same time the data breach occurred, the same IT manager, Mr. Plotts, made false statements about “a critical system integration project.” Id. ¶ 43. Mr. Plotts told Plaintiff that Sedgwick’s most recent API integration technology was “full of problems” and “should not be used.” Id. ¶ 44(a). In fact, the technology was better. Id. ¶ 46(1). A project manager at Sedgwick, Courtney Swearingen, told Plaintiff that she had heard of “no problems” with the technology. Id. ¶ 46(2). Mr. Plotts successfully implemented the new technology, while Plaintiff used old technology at ADIN/Fast360 based on Mr. Plotts’s statements. Id. ¶ 46(3). Mr. Plotts offered Plaintiff assistance with installation of a security certificate on the ADIN server that was

necessary for the API. Id. ¶ 44(b). He then failed to provide the assistance. Id. He sent an email that was critical of Plaintiff. Id. Plaintiff alleges that he “could have pushed back, gone around Plotts, or gone over Plotts head” to complete the installation. Id. ¶ 46. The TAC alleges that the security breaches “caused lasting damage to the Plaintiff’s health, family, and income.” Id. ¶ 49. Plaintiff alleges that he “underwent an ongoing, existential threat.” Id. ¶ 52. He alleges that “[e]very minute of every day” he “had to worry and check for retaliatory attacks from internal employees[.]” Id. ¶ 53. He alleges that he “started experiencing panic attacks, loss of sleep, and tremors on a regular basis,” and a total of “14 different symptoms of PTSD.” Id. ¶ 56. Plaintiff filed his complaint in state court on June 10, 2022. Notice of Removal Ex. 1, ECF 1. His original complaint alleged negligence, negligent infliction of emotional distress (“NIED”), and fraud. Id. Defendant removed to federal court based on diversity of citizenship. Notice of Removal at 2. Defendant then moved to dismiss the complaint for failure to state a

claim. Def. Am. Mot. to Dismiss, ECF 7. On August 30, 2022, Plaintiff moved for an extension of time to respond, moved to amend his complaint, and filed an opposition to Defendant’s motion to dismiss. ECF 10-12. The Court granted leave to amend and denied the motion to dismiss as moot. Order, ECF 14. Plaintiff filed his amended complaint on October 4, 2022, adding new claims for wrongful termination and breach of contract. Am. Compl., ECF 15. The Court granted Defendant’s motion to dismiss with respect to all of Plaintiff’s claims except for his breach of contract claim, and granted Plaintiff leave to amend his other claims. Op. & Ord., ECF 19. Plaintiff filed the TAC, and Defendant now renews its motion to dismiss. Def. Mot. to Dismiss TAC, ECF 24. STANDARDS

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Gutta Jr. v. Sedgwick Claims Management Services, Inc., (D. Or. 2023).

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