Gugert v. New Orleans Independent Laundries, Inc.

181 So. 653, 1938 La. App. LEXIS 272
CourtLouisiana Court of Appeal
DecidedMay 30, 1938
DocketNo. 16938.
StatusPublished
Cited by8 cases

This text of 181 So. 653 (Gugert v. New Orleans Independent Laundries, Inc.) is published on Counsel Stack Legal Research, covering Louisiana Court of Appeal primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Gugert v. New Orleans Independent Laundries, Inc., 181 So. 653, 1938 La. App. LEXIS 272 (La. Ct. App. 1938).

Opinion

McCALEB, Judge.

The plaintiff, Theodore A. Gugert, brought this suit against New Orleans Independent Laundries, Inc., to recover $119.-00, the alleged value of five sets of draperies. He charges, in substance, that, during the month of June 1937, he delivered to the defendant eight sets of hand blocked linen draperies, lined with sateen, for the purpose of having them cleaned; that, when they were returned by the defendant in November 1937, he discovered that five of the sets had been so badly torn and otherwise damaged as to be unfit for use; that the curtains had been delivered to the defendant in good condition and that the damage thereto was caused by its negligence. By supplemental petition, he increased his demand, asserting, as an additional item of damage, that he was entitled to $180.00 for the loss of use of the draperies during the 1937-1938 season -and for the humiliation and embarrassment sustained by him as a consequence of being deprived of them through the defendant’s fault.

In due course, the defendant answered and admitted that it had undertaken to clean the draperies and that they had been torn while in its custody. It resisted liability, however, on the ground that it had dry-cleaned the curtains in the usual manner and by the most modern process known to , the industry; that the cause of the damage was due to the weakened condition of the fibers of the material which had become deteriorated through age, use and the prevailing damp climate of New Orleans; that, at the time the draperies were accepted from the plaintiff, this inherent weakness of the material was not apparent and that it was free from negligence in the premises.

After a trial on the foregoing issues, the court below found for the defendant and *655 dismissed the plaintiff’s suit. He has appealed from the adverse judgment.

Since the defendant admits that the draperies were damaged while in its custody, the burden of proof was upon it to show that it was free from fault. The question, therefore, is whether the evidence submitted by it is sufficient to sustain the finding of the trial judge.

Mrs. Gugert, the plaintiff’s wife, testified in substance that, during the month of June 1937, she delivered the draperies to defendant’s driver, one Roy Barbieries, for the purpose of having them cleaned and placed in storage for the summer months and that the draperies (although having been in use for a period of 7 years) were in good condition. Upon her return to New Orleans in October from a summer vacation, she telephoned the defendant’s establishment and requested that the draperies be returned to her. After some delay, one Weiser, defendant’s superintendent, delivered them to her home and received the sum of $5.50 in payment of the services rendered by defendant. Plaintiff’s wife, upon opening the package which contained the curtains, discovered that five of the sets were badly torn and otherwise damaged. She thereupon notified the defendant’s driver, one Hill, that she could not use the draperies in their damaged condition and requested that he take them to defendant and ascertain whether an adjustment could be made. Shortly after the draperies were returned, she contacted the defendant’s claim agent, a Mrs. Hennessey, who informed her that nothing would be done by the defendant in the premises. Consequently, this suit was filed.

The defendant, in substantiation of its defense that the draperies were not injured through its fault, tendered the testimony of J. H. Witte, its cleaner, and J. Randon, who is engaged in the garment cleaning business in New Orleans.

Witte testified that the process used by the defendant is the Zoric dry cleaning system, which is the latest method adopted by the National Association of Dyers and Cleaners. He explained that the system consists of the use of a solvent which is a highly refined grade of carbon tetrachloride; that the machine in which the material is placed works automatically and no human hand touches the goods while they are being cleaned; that the process is so efficient that it is practically impossible for the goods to be injured and that the damage' done to the drapes in this case was caused by the deterioration of the material due to age and use. He is unable to say, however, that he handled the particular drapes in question and he made no report of the damage occurring to them while they were in his department.

Mr. Randon stated that he has been in the cleaning business for over 30 years and knows all about the process used by the defendant; that, in his opinion, the damaged condition of the plaintiff’s draperies is due to the fact that they- were so worn and deteriorated that they were unable to withstand the cleaning process and that their present condition is due to age, use and climatic conditions rather than to the manner employed by the defendant in cleaning them. He admits that he did not know the tensil strength of the fibers of the material at the time the drapes were delivered to the defendant but observes that it is often difficult to ascertain, by a casual inspection of material, whether it can be cleaned without injury.

We would be inclined, in view of the age of the draperies, to accept the deductions of Mr. Witte and Mr. Randon except for the fact that the defendant’s agent Barbieries (who received the draperies from Mrs. Gugert) stated in no uncertain, terms that he examined them and found that they were in good condition and further, because the circumstances surrounding defendant’s conduct, during the time the curtains were in its custody, indicate that it has not acted in the best of faith.

It seems clear enough that a laundry should not be held responsible for the damage sustained by materials, which are so badly deteriorated at the time of their delivery that they are unable to withstand an ordinary cleaning process, where it has accepted them in the regular course of business and has not been called upon to inspect their soundness. But, here, it appears that, at the time Mrs. Gugert delivered the curtains to defendant’s driver, Barbieries, she requested that he inspect them and that, in accordance with her desires, he examined the texture of the material and found it to be in good condition. Hence, the defendant cannot free itself from responsibility by asserting that whatever damage the goods received during the cleaning process was caused by the inherent weakness of the material. The acceptance of the drapes, after its agent had, upon inspection, determined their sound condition, constituted at least a *656 tacit representation on its part that they could be successfully cleaned.

Furthermore, the evidence submitted warrants the conclusion that the defendant concealed from the plaintiff (as long as it could) the fact that the drapes had been damaged. They were delivered to it in June and, according to the witness Witte, they were cleaned shortly after they were received. Yet the defendant would have us believe that no one in its employ knew anything about the damage until after plaintiff’s wife complained of it. Could it be possible that the employees, who had performed the cleaning work, did not know of the injury? We think not. And if they did know, why was the plaintiff not notified?

Another singular circumstance in the case is found in the testimony of Weiser, defendant’s superintendent.

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181 So. 653, 1938 La. App. LEXIS 272, Counsel Stack Legal Research, https://law.counselstack.com/opinion/gugert-v-new-orleans-independent-laundries-inc-lactapp-1938.