GUARINO v. WESTERN UNION COMPANY

CourtDistrict Court, D. New Jersey
DecidedAugust 2, 2021
Docket2:20-cv-05793
StatusUnknown

This text of GUARINO v. WESTERN UNION COMPANY (GUARINO v. WESTERN UNION COMPANY) is published on Counsel Stack Legal Research, covering District Court, D. New Jersey primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
GUARINO v. WESTERN UNION COMPANY, (D.N.J. 2021).

Opinion

UNITED STATES DISTRICT COURT FOR THE DISTRICT OF NEW JERSEY

PHILIP GUARINO, INDIVIDUALLY Civ. No. 20-5793 AND AS REPRESENTATIVE OF A

CLASS, OPINION PLAINTIFF,

v.

THE WESTERN UNION COMPANY,

DEFENDANT.

KEVIN MCNULTY, U.S.D.J.:1 Philip Guarino, an individual living in France, purchased money orders in France from French agents or subsidiaries of The Western Union Company (“WU”). He made the purchases in person at offices maintained by the French subsidiaries inside French post offices. Mr. Guarino now claims that those agents or subsidiaries made misrepresentations in connection with the sale of the money orders. Primarily, he claims that the agents or subsidiaries did not disclose that WU earns a profit on money order purchases by charging a less favorable exchange rate than the one prevailing rate at the time of the transaction. WU now moves to dismiss on grounds of failure to state a claim and forum non conveniens. This French case is not properly brought in the District of New Jersey. I thus GRANT the motion to dismiss on grounds of forum non conveniens.

1 Citations to certain items in the record will be abbreviated as follows.: “DE” = Docket entry number in this case. Am. Compl. = Plaintiff’s Complaint (DE 1) I. BACKGROUND A. Facts Philip Guarino has French and United States citizenship and has lived in France since 1997. (See DE 25-10 ¶ 4 (Verified Petition in support of the return of children filed by “Philippe” Guarino in the United States District Court for the District of New Jersey, Civ. No. 07-0076 (stating that Mr. Guarino and his family “moved to France” “in September 1997 and have lived together there ever since”));2 see also Am. Compl. ¶ 4–5 & Ex. A (March 9, 2020 money order receipt stating that Mr. Guarino lives in Mougins, France).) From 2008 to 2020, Mr. Guarino sent a number of money orders from France to New Jersey and Canada. (Am. Compl. ¶ 4–5.) To send money orders from France to New Jersey and Canada, Mr. Guarino would go in person to WU agencies which operated out of post offices in France. (Id. ¶ 30.) There, he would review and sign a “Recepisse D’Emission,” (in English, a “transfer receipt”). (Id. ¶ 5 & Ex. A). One such transfer receipt is attached to the complaint. The transfer receipt, as one would expect, is in the French language. On its front page, the transfer receipt prominently sets out the foreign exchange rate of Euros to Canadian dollars, which applies to the money order (1 EUR = 1.355741 CAD”). (Id. ¶ 7; Ex A.). It also discloses a transfer fee which is charged to the purchaser. (Id.) Just above the signature line on the front page, in small font, the document states “[j]e reconnais avoir pris connaissance et accepté les conditions générales de service Western Union figurant au recto et verso de ce document,” which translates to “I acknowledge having read and accept the

2 “In resolving a 12(b)(6) motion to dismiss, a court may look beyond the complaint to matters of public record, including court files and records, and documents referenced in the complaint or essential to a plaintiff’s claim which are attached to a defendant’s motion.” Triola v. Afscme N.J. Council 63, 2020 WL 7334314 at *2 (D.N.J. Dec. 11, 2020). Mr. Guarino’s submission in the District of New Jersey in which he stated that he moved to France in 1997 and has lived there ever since is a public record, namely a “court file,” on which I rely upon in evaluating this motion to dismiss. general conditions of service of Western Union appearing on the front and back of this document.” (Id. Ex. A; DE 25-4.) Mr. Guarino neglected to attach the back of the transfer receipt to his complaint, but WU has provided it as an attachment to its motion to dismiss.3 (DE 25-3.) On the back, again in small font, the transfer receipt states, “Western Union calcule son taux de change sur la base des taux interbancaires disponibles sur le marché, augmenté d’une marge,” which translates to “Western Union calculates its exchange rate on the basis of interbank rates available in the market, increased by a margin.” (Am. Compl. Ex. A; DE 25-4 (with certified translation)) It further states, “Western Union et ses agents peuvent également réaliser des revenus sur les taux de change,” which translates to “Western Union and its agents may also earn income on exchange rates.” (Am. Compl. Ex. A; DE 25-4)4 It is unclear whether Mr. Guarino saw the back of the receipt before he made his purchase. He alleges in his complaint that the back of the receipt “is not even detached from other forms and given to the consumer independently of the other forms until after the form is signed and the transaction is completed . . . . The failure of WU to provide a copy of the signed form contract to consumers until after the transaction is completed violates the New Jersey Consumer Fraud Act . . . .” (Am. Compl. ¶ 8.) As WU points out, his claim can be interpreted to mean either that he was provided this page before the transaction and is simply complaining that it was not detached, or that he is claiming he never received the form until the transaction was completed. (DE 25 at 28–29.) B. Procedural History Mr. Guarino filed his complaint in the Superior Court of Morris County, New Jersey, and WU removed the case to this court on May 12, 2020. (DE 1.)

3 Again, I consider this document because it is relied upon in the complaint. Triola, 2020 WL 7334314 at *2. 4 Mr. Guarino, in addition to citing the small font, twice protests that the disclosures on the form “are in a foreign language!” (i.e., French). (Am. Compl. ¶ 8 (punctuation in original)). WU moved to dismiss. (DE 9.) In response, Mr. Guarino filed the Amended Complaint. (DE 23.) WU moved to dismiss again. (DE 25.) Mr. Guarino’s complaint purports to bring claims on his own behalf and on behalf of all similarly situated individuals who purchased money orders from a WU agency in France. (Am. Compl. ¶ 21.) Mr. Guarino brings a variety of claims connected both to representations made to him when he purchased the money orders in person and statements made on WU’s website. Specifically, he claims that WU should have disclosed (1) that it adds a margin to the exchange rate when transferring money; (2) the amount of said margin; (3) that it is more expensive to pay for money orders using a debit card than paying with cash; (4) that the margin charged is greater when smaller sums of money are spent; (5) that cash sent through WU might not be immediately available to recipients; and (6) that WU’s online platform for money transfers offers a lower margin than the in-person stores. (Id. ¶¶ 50–55.) He further claims that WU falsely represented (1) that the transfer fee was the only fee it charges; (2) that the foreign exchange rate set out on the transfer receipt was utilized, rather than the exchange rate plus a margin; (3) that the rate “may” differ when a money transfer is purchased in person as opposed to online, when it fact it “always” is different; and (4) that the money transferred is available in “minutes.” (Id. ¶¶ 62–65.) He brings these claims under New Jersey law as intentional and negligent fraud, under the New Jersey Consumer Fraud Act, and as breaches of the covenant of good faith and fair dealing, as well as under provisions of French law concerning misrepresentations and the covenant of good faith. (See generally Am. Compl.) II. STANDARD OF REVIEW A. Rule 12(b)(6) Federal Rule of Civil Procedure 8(a) does not require that a complaint contain detailed factual allegations. Nevertheless, “a plaintiff’s obligation to provide the ‘grounds’ of his ‘entitlement to relief’ requires more than labels and conclusions, and a formulaic recitation of the elements of a cause of action will not do.” Bell Atl. Corp. v.

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GUARINO v. WESTERN UNION COMPANY, Counsel Stack Legal Research, https://law.counselstack.com/opinion/guarino-v-western-union-company-njd-2021.