Grubb v. Smith

523 S.W.3d 409, 2017 Ky. LEXIS 305, 2017 WL 1102860

• Court: Kentucky Supreme Court
• Decided: March 23, 2017
• Docket: 2014-SC-000641-DG
• Status: Published

Opinions

OPINION OF THE COURT BY

JUSTICE HUGHES

This case has had a long procedural history, including two attempted removals to federal court, two trips to the Court of Appeals, and now a second visit to this Court, but it began life as, and remains, a fairly straightforward personal injury suit arising from a February 1, 2007 trip-and-fall at the Speedway SuperAmeriea filling-station in Manchester, Kentucky. In the ensuing 2010 bench trial, the Clay Circuit Court found for Plaintiffs, Teresa Grubb and her husband Randy Grubb, and against Speedway SuperAmeriea LLC (Speedway), the store’s owner, and Roxanne Smith, the store’s manager at the time of the accident (collectively “Defendants”). The trial court awarded the Grubbs some $200,000 damages, including an award of $175,000 to Teresa for pain and suffering.

On appeal, the Court of Appeals, invoking the common-law’s open and obvious doctrine, reversed and remanded for entry of a defense judgment. This Court granted the Grubbs’ motion for discretionary review. Noting our then recent attempts (in such cases as Kentucky River Med. Ctr. v. McIntosh, 319 S.W.3d 385 (Ky. 2010); Dick’s Spending Goods v. Webb, 413 S.W.3d 891 (Ky. 2013); and Shelton v. Kentucky Easter Seals Soc. Inc., 413 S.W.3d 901 (Ky. 2013)) to modernize the open and obvious doctrine and to .harmonize it with our tort law’s shift to a regime of comparative negligence, we remanded to the Court of Appeals for reconsideration in light of our recent precedent. On remand, the Court of Appeals panel found its prior ruling consistent with our recent cases and so stood by its original determination that the Grubbs’ claims failed in their entirety.

We again granted the Grubbs’ motion for discretionary review, and because we agree with them that the Court of Appeals panel read McIntosh and its progeny too narrowly, we reverse the panel’s ruling. Our reversal reopens certain issues the panel’s ruling rendered moot. Ordinarily, we would remand the matter to the Court of Appeals for its consideration in the first instance of those now resurrected issues. Given the long delays the parties have already endured and the fact that those issues have been briefed by the parties, however, we .depart from our usual practice and address additional issues concerning the liability of store manager Roxanne Smith, the comparative fault of Teresa Grubb, and the trial judge’s denial of a post-judgment motion to recuse. The upshot is our conclusion that the trial court erred by failing to consider whether Teresa Grubb shared responsibility for the accident, and, in light of certain undisputed facts, by failing to find that she did. We further conclude that the trial court erred in finding Smith jointly and severally liable with Speedway on the Grubbs’ claims. Finally, we affirm the trial court’s denial of the twelfth-hour recusal motion. Accordingly, we reverse and remand this case for further proceedings consistent with our Opinion.

RELEVANT FACTS

According to several witnesses at trial, including Teresa, at about 8:30 p.m. on February 1, 2007, she exited the convenience-store portion of the Speedway filling station in Manchester and was walking back to her car after she and a friend had paid for gasoline and purchased beverages. Teresa caught her foot in an eroded patch of asphalt in the middle of the driveway between the station’s two parallel gas-pump islands and fell. The fall resulted in a broken ankle, a wrenched knee, and burns from the hot coffee Teresa had just purchased.

Teresa’s testimony, the testimony of eye witnesses to the accident, and the testimony of Teresa’s husband all tended to establish that Teresa experienced significant pain at the time of the accident and during its immediate aftermath. Teresa and her husband testified that then and continuing through the early stages of her recuperation, Teresa was to a large extent incapacitated and was forced to rely heavily on her husband for personal assistance and for household maintenance. And even after her ankle had healed (which her physician testified occurred within a year of the accident), Teresa continued to experience discomfort when she walked and swelling in her ankle if she stayed on her feet for extended periods. She testified that she was no longer able to wear high-heels, to go dancing, or to ride recreational vehicles, something she and her husband had enjoyed doing together. Her physician testified that those residual consequences of the injury could well prove permanent. Hospital, physician, and pharmacy records established that Teresa incurred medical expenses of slightly less than $5,800.

For these losses—the expenses incurred, Teresa’s pain and suffering, her lost abilities and enjoyments, and her husband’s lost consortium—the Grubbs sought $2 million' from Speedway and its store manager Smith. According to the Grubbs, by opening the premises for business purposes Defendants incurred duties to ensure that the premises were reasonably safe for business invitees such as Teresa. Defendants had breached those duties, the Grubbs maintained, by failing to fix in a timely manner the eroded asphalt that tripped Teresa up.

Smith testified that she began working at the Manchester store in October 2004 and was promoted to manager in October 2006, some three or four months prior to Teresa’s accident. Smith acknowledged that her employment duties included inspecting, at regular intervals, the store’s exterior premises; policing them for trash and rubbish; sweeping the walkways; and reporting to the “store support” office, via an email, any “large cracks and potholes” in the gas-pump and parking areas. “Store support,” according to Smith, was responsible for referring such reports to a repair person. Smith also acknowledged that she had a budget of up to $100 per day for such immediate necessities as “replacing a burned out light bulb,” but she denied having the authority, much less the responsibility, either to make driveway repairs on her own or to contact a repair person directly without going through “store support.” Smith further testified that while she was familiar with the worn patch of asphalt by the drain—she saw it at least once every day, every time she emptied out a bucket of mop water—she had not reported it to “store support,” because in her view it was not hazardous, not the sort of “large crack [or] pothole” Speedway wanted her to report.

Other employees testified similarly. They knew from emptying mop buckets that the asphalt by the drain had worn, but the worn patch did not strike them as hazardous. Employee testimony also tended to establish that the drain area was well lit’ in the evenings; was not obscured by cars parked at the gas pumps; and, although there was, because of the pumps, heavy pedestrian traffic in that area, the worn asphalt had not caused any other customer to trip or even to complain.

Photographs introduced by both sides showed that the driveway area directly between the two pump islands was surfaced with concrete, and, as noted, testimony indicated that that area was also canopied and lighted. Beyond the concreted area between the islands, the driveway/parking portion of the premises was surfaced with asphalt. The drain was located about midway between the pump islands and toward one end of the concrete portion of the drive. It was set into "the drive so that its cover was flush with the surface of the concrete. One side of the drain lay near the concrete/asphalt boundary, and it was "there, the photo exhibits show, near that side of the drain, that an irregularly shaped patch of the asphalt—a foot square, perhaps, more or less—had weathered and eroded. The erosion varied from just a fraction of an inch to what appears to be, in a small area, at least two inches and probably more. One photograph shows erosion through the top layer of asphalt to a second or even third layer below.

Defendants maintained that they had no duty to do anything about this asphalt'area because it was in plain view—“open”—and the risk it posed "to pedestrians, such as it was, was apparent—“obvious.” Under the common law’s “open and obvious” doctrine, they argued, such conditions do not pose an “unreasonable” risk of injury to business invitees—the invitees being well able to protect themselves from such risks— arid thus do not conflict with the premises owner’s duty to ensure that the premises are “reasonably” safe. Smith maintained, additionally, that her limited employment duties as store manager did riot subject her to liability to the Grubbs.

The trial court, the finder-of-fact in this bench trial, 'rejected Defendants’ "characterization of the area where Teresa Grubb fell. In its view, as expressed in the “Findings” portion of its Judgment, the photo exhibits showed a significant tripping hazard, a .“hole” which Defendants should have realized might go unnoticed by an invitee. The court found that the hole rendered the premises unreasonably unsafe and thus triggered Defendants’ duty to mitigate the risk. Their failure to do so constituted a breach of their duty, according to the court, and that breach caused injuries to Teresa and her husband, including what the trial court deemed Teresa’s “significant and prolonged” pain and suffering.

In the “Conclusions” portion of its initial Judgment, the trial court held that Speedway was vicariously liable for the “acts and/or failure to act on the part of its employees, Roxanne Smith, et al., under the Doctrine of Respondeat Superior.” The court also- held that Speedway’s liability rendered moot “the individual claim against Roxanne Smith.” In a Kentucky Rule of Civil Procedure [OR] 59.05 motion to alter or amend, Speedway (without, it appears, acknowledging a potential conflict with Smith) objected to the apparent inconsistency of finding it vicariously liable for Smith’s actions when her direct liability would never be conclusively determined.

Following the motion, the trial court amended its Judgment to find that Smith’s duty to inspect, sweep, and remove trash from the premises together with her $100/ day necessities budget “constituted a level of supervision and control of the premises that created on the part of the Defendant, Roxanne Smith, the legal duty of a possessor of the property in question to business invitees.” The court further found that. Smith breached that duty and she was jointly and severally liable for the $200,762 in damages awarded to the Grubbs.

At the same time that Speedway filed its motion to alter or amend, Speedway and Smith filed a motion “for recusal and, a new trial.” Defendants moved the trial judge, Judge Oscar House, to order a new trial and to recuse. The recusal motion was premised on allegations aired (after the trial in this case) in' the course of a criminal trial in the United States District Court for the Eastern District of Kentucky. According to Defendants, those allegations linked Judge House and the Grubbs’ attorney, Yancey White, to a Clay County, Kentucky vote-buying conspiracy, which in turn lent an air of impropriety to Judge House’s ruling on a matter of direct interest to Mr. White. Defendants maintained that the relationship suggested iri the federal case “between Judge House and Mr. White calls- into question the rulings received by these Defendants and other parties in similar circumstances.”

Denying that motion, Judge House opined that the unsupported allegations mentioned during'the federal trial did not amount to the sort of substantial evidence of impropriety or bias that justifies or requires recusal. Furthermore, Judge House noted that while the federal court allegations were aired in March 2010 (after the January 2010 trial in this case), Defendants waited until after entry of the August 9, 2010 Judgment to raise their concerns. In the judge’s view, Defendants’ “failure to bring the matter to the Court’s attention in a timely fashion” amounted to á waiver of whatever right to complain they may have had.

On appeal.to the. Court of Appeals, Defendants challenged the trial court’s application of the “open and obvious” doctrine and they sought review regarding Smith’s individual liability, Teresa Grubb’s comparative fault, and Judge House’s refusal to recuse. While acknowledging, it was dicta, the. appellate panel deemed clearly erroneous the trial court’s conclusion that Smith’s employment duties were such that she could be held liable to business invitees in the same manner as the premises owner. The Court of Appeals’ main ruling, was that the trial court hád erred by failing to apply the “open and obvious” rulé to the clearly visible parking-lot imperfection at issue. In their view, the imperfection was of a type so common and so universally anticipated and observed by invitees that it could not, absent some exceptional circumstance, give rise to the premises owner’s liability.

The panel noted that since the entry of the trial court’s Judgment, this Court had rendered its Opinion in McIntosh, supra,1 and it acknowledged that McIntosh recognized an exception to the open and obvious rule for cases in which, notwithstanding the hazard’s obviousness, the possessor of the premises could reasonably foresee that an invitee would fail to avoid it. In the panel’s view, this exception was meant to be a narrow one, limited to situations where “it was foreseeable that the plaintiff would be distracted and not observe or appreciate the danger.” There being no evidence in this case of a distraction or of any other exceptional circumstance, the panel concluded that the McIntosh exception did not apply. and that under the common-law rule Defendants were entitled to judgment as a matter of law.

We granted the Grubbs’ discretionary review motion, vacated the Court of Appeals’ Opinion, and remanded the matter to that court for reconsideration in light of two cases subsequent to McIntosh, namely Dick’s Sporting Goods v. Webb, 413 S.W.3d at 891, and Shelton v. Kentucky Easter Seals Soc. Inc., 413 S.W.3d at 901.² As noted in those Opinions, both are attempts to' refine and to clarify McIntosh and further to explore and to articulate, in the context of premises liability, and the “open and obvious” rule, the seismic effects of Kentucky’s shift to comparative fault. Specifically, Hilen v. Hays, 673 S.W.2d 713 (Ky. 1984) and KRS 411.182 embody Kentucky tort law’s version of the now virtually universal shift from the old common law’s complete defense . of contributory negligence, in its many guises, toward a new regime in which a plaintiffs own negligence no longer bars his or her claim.

Under the comparative-fault regime, the fact finder is tasked with apportioning fault for the plaintiffs injuries between (or among) those responsible, with the defendant’s liability for the plaintiffs damages proportionate to his or her share of the fault. The new system is designed to protect defendants, including premises-liability defendants, from being saddled with liability for the plaintiffs own negligence and thus greatly reduces (theoretically, at least) the need for common law rules designed to limit the land possessor’s duties of care toward the particular plaintiff. To the extent that those old rules survive, as the Court’s discussion in McIntosh, Dick’s Sporting Goods, and Shelton indicates, their application needs to be reassessed and made to harmonize with the new comparative-fault system.³ Emphasizing the new system’s heavy reliance on jury (or fact-finding judge) apportionment of fault, McIntosh and its progeny strongly counseled courts, trial and appellate, not to short circuit premises liability eases by easy resort to the old-school type of “no duty” ruling. Such rulings should henceforth be reserved, rather, for classes of cases genuinely implicating public policy concerns of sufficient weight to justify an exception to the basic premises liability rules.

Notwithstanding those exhortations, on remand the Court of Appeals panel did not read Dick’s Sporting Goods ox Shelton as extending what it viewed as McIntosh’s narrow exception to the very alive-and-well open and obvious doctrine. Having already determined that the McIntosh exception did not rescue the Grubbs’ claims, the panel readily concluded that Dick’s Sporting Goods and Shelton did not rescue them either.⁴ Reinstating its prior order, the appellate court again reversed the trial court’s Judgment and remanded the matter for entry of a judgment dismissing the Grubbs’ claims.

On this second discretionary review, the Grubbs insist that the Court of Appeals’ application of the “old style” open and obvious doctrine misses the point of McIntosh and its progeny, and amounted in this case to appellate usurpation of the trial court’s fact-finding role. Our analysis begins with consideration of these claims.

ANALYSIS

I. Speedway and Smith Were Not Entitled tó a Directed Verdict Under The Open and Obvious Rule.

To begin at the beginning, this is a premises liability case involving the long-recognized subclass of “business premises” and the duties a possessor of such premises owes to “business invitees.” In Shelton, we noted that in Kentucky the general rule in such cases is, and has long been, that “a possessor of land owes a duty to an invitee to discover unreasonably dangerous conditions on the land and either eliminate or warn of them.” 413 S.W.3d at 909 (citing McIntosh, 319 S.W.3d at 388). Conversely, conditions on the land that are not unreasonably dangerous do not implicate the land possessor’s duty of care, and thus injuries arising from such conditions cannot give rise to the possessor’s liability. The Restatement (Second) of Torts, § 343 (1965). The main questions before us, then, are whether the asphalt area where Teresa tripped did or did not amount to an unreasonably dangerous condition, and who gets to make that determination.⁵

Under the old common law, the rule developed that conditions on the land could not be deemed unreasonably dangerous if they were “known to the visitor or so obvious to him that he-may be expected to discover them.” Bonn v. Sears, Roebuck & Co., 440 S.W.2d 526, 528 (Ky. 1969). “Obvious,” for these purposes, meant “that both the condition and the risk are apparent to and would be recognized by a reasonable man in the position of the visitor exercising ordinary perception, intelligence and judgment.” Bonn, 440 S.W.2d at 529. Such “obvious” risks could not be deemed unreasonable because the invitee could be expected to protect him or herself from them. Indeed, many of the early cases reiterate that invitees should be expected to protect themselves, otherwise the land possessor would become an insurer of their safety. See, e.g., Humbert v. Audubon Country Club, 313 S.W.2d 405 (Ky. 1958) (citing J.C. Penney Co. v. Mayes, 255 S.W.2d 639, 643 (1952)).

As we discussed in McIntosh, this “open and obvious” rule, while not necessarily derived from the more general contributory negligence rule, has obvious affinities to it, as several old cases make clear by often referring to both in the same breath. The open and obvious rule came to be applied in much the same way as contributory negligence: as a rule of law whereby courts, by labeling a condition on the property “obvious,” in effect precluded jury consideration of the condition’s reasonableness. That, as our recent cases have tried to make clear, is a problem.

From United States v. Carroll Towing Co., 159 F.2d 169 (2nd Cir. 1947) to the Restatement (Third) of Torts: Phys. & Emot. Harm (2010) (See section 3, Negligence), it has been widely understood that the reasonableness of a risk involves some manner of balancing the costs or burdens of mitigating it against the likelihood and severity of the injuries it threatens. In our law, that determination, that balancing is ordinarily deemed a matter of fact to be addressed by the jury. Skelton, 413 S.W.3d at 914; see also Restatement (Third) of Torts: Phys. & Emot. Harm, § 8, Judge and Jury (2010). As McIntosh and Shelton explained, however, application of the “open and obvious” rule tends to frustrate that intended jury function.

As we further discussed in McIntosh, the gradual demise of contributory negligence as a complete defense in favor of the comparative fault approach to protecting defendants from liability for the plaintiffs negligence, as well as the Restatement (Second) of Torts’ important observation that the “open and obvious” rule has significant qualifications⁶ made, or should have made, the determination of whether an “obvious” risk-posing condition on the land was reasonable or not very fact dependent again. Consequently, this shift should have restored the jury’s principal role in making that factual determination.

Our McIntosh line of cases; including Dick’s Sporting Goods, Shelton, and now Carter v. Bullitt Host, LLC, 471 S.W.3d 288 (Ky. 2015), reflect our determined effort to effect that restoration and to limit holdings, at trial or on appeal, that an obvious, risk-posing condition on the property is “not unreasonable as a 'matter of law,” to those rare instances where they are justified. For example, public policy may require that a frequently recurring type, of risk-creating condition be deemed not unreasonable and thus excepted from a land possessor’s general duty of care.-⁷ Similarly, in some, albeit rare, instances summary judgment or a directed verdict is appropriate because “the plaintiffs conduct in the face of an open and. obvious hazard [was] ... clearly the only,fault [sic] of his injury ... [as] for example when a situation [a risk-creating condition on the property] cannot be corrected by any means or when it is beyond dispute that the landowner had done all that was reasonable.” Carter, 471 S.W.3d at 297 (citing generally Shelton, 413 S.W.3d at 911-918).⁸

If McIntosh and its earlier progeny left any doubt about our intention to return most open and obvious cases to jury consideration, the majority’s Opinion in Carter should lay all such doubts to. rest. As the Carter Court held, “all open and obvious hazard cases, including obvious natural outdoor hazard cases, are subject to the comparative fault doctrine.” 471 S.W.3d at 289-90. Since here, in our view, the Court of Appeals panel clearly violated that “doctrine,” by substituting its view of reasonably debatable facts for that of the fact-finder, we must reverse its decision.

In concluding that Defendants were entitled to judgment as a mattet of law, the Court of Appeals panel suggests that this case involves either or both of the exceptions noted above, ie., either no rational fact-finder could deem Teresa’s injuries the result of anything but her own fault, or, as a general matter of public policy, small, “everyday” paving flaws such as the one at issue should not be deemed unreasonably dangerous. With respect to the panel’s first concern, it notes that the risk-creating condition in this case, the “hole” as the trial court labeled it, was indeed obvious. There was no dispute that it was in plain view in a well-lit area. Further, Teresa admitted that she failed to observe the hazard, not because it was obscured or because she was distracted, but simply because she was talking to her friend and not paying attention to where she was walking.⁹ Citing City of Mayfield v. Hamlet, 227 Ky. 758, 13 S.W.2d 1051 (1928), which also involved a trip occasioned by a paving defect, the panel opined that Speedway was not obliged to anticipate that one of its invitees “would blindly walk through its parking lot oblivious to common imperfections,” the imperfection in this case being “only a danger to the unwary.” As their reliance on this old contributory negligence case might suggest, the Court of Appeals’ ruling misses the comparative-fault point we have, labored to make since McIntosh.

To be sure, “[t]here is in general no duty to anticipate and take precautions against the negligence of another person.” Davis v. Consolidated Rail Corp., 788 F.2d 1260, 1265 (7th Cir. 1986). Davis involved the, negligence claims of a railroad inspector (Davis) whose legs were severed when the train, one of the cars of which he was inspecting, began moving without any warning. Davis was himself concededly negligent, because he failed to post the blue warning flags custom and regulation required when a train inspector undertook his duties. In resisting Davis’s claim that it could be deemed negligent for not giving any warning prior to moving the train, the railroad company cited the general rule just noted to the effect that it had no duty to anticipate Davis’s breach of his own duty' to look after himself. The Seventh Circuit Court of Appeals acknowledged the general rule, but explained an important caveat.

The Court noted that in jurisdictions, such as the one where Davis’s injury occurred, “where the complete defense. of contributory negligence has given way to the partial defense of comparative negligence,” if “precautions necessary to prevent an undue risk of injury to persons who are exercising due care are omitted and a careless person is injured as a result, then ... the careless victim can recover some damages. But he can do so, in general, only if there was a breach of duty to the careful.” Id.

Here, of course, the Court of Appeals asserted that Speedway breached no duty to the careful, since the pothole “was a danger only to the unwary.” We disagree. Teresa did not fall into a grease pit. See Bonn, 440 S.W.2d at 527. As emphasized in McIntosh and its progeny, an obvious risk-posing condition on the property can be unreasonable if, despite the obviousness, the property possessor can still anticipate someone’s being injured by it. While there was no serious dispute that the “hole” here was “obvious,” for these purposes,¹⁰ neither was there any dispute that it was located in an area—the driveway directly between gas-pump islands— heavily trafficked by both pedestrians and automobiles. A reasonable fact-finder could readily have believed that Speedway could and should have anticipated a-duly cautious pedestrian’s being distracted momentarily by a moving car or blinded momentarily by a car’s headlights so as to encounter the pothole notwithstanding its obviousness. Under the comparative fault doctrine, since Speedway could reasonably be thought to have breached its duty to the careful, Teresa’s claim remained viable even though by her own admission she was careless.¹¹

The Court of Appeals, citing Lugo v. Ameritech Corp. Inc., 464 Mich. 512, 629 N.W.2d 384, 389 (2001), another “pothole” case, also suggested that because potholes and other minor flaws in walkways are so common, pedestrians should anticipate them and those minor flaws should be deemed, as a matter of law, not to pose an unreasonable risk of injury. Along these lines, a number of jurisdictions have adopted so-called trivial-defect rules, under which pavement flaws satisfying some standard of minimalness are deemed not unreasonable.¹² The rationale for such rules, generally, is that, because there is no such thing as a flawless pavement, to impose a requirement on land possessors to address minor flaws “would be to place upon them too great a financial burden.” Elstun v. Spangles, Inc., 289 Kan. 754, 217 P.3d 450, 454 (2009).¹³

Kentucky has not adopted a “trivial defect” rule, but in Shelton, as Defendants point out, the Court noted that risks posed by obvious conditions on the premises will sometimes, absent countervailing circumstances, not be unreasonable. Such a risk “ ⅛ not unreasonable,’ ” we observed, “ ‘if a reasonable person in the defendant’s shoes would not take action to minimize or avoid the risk.’ ” 413 S.W.3d at 914 (quot-tag Dobbs, The Law of Torts § 143, p. 335 (2001)). One of the examples the Court gave of an open and obvious condition that might pose only a reasonable risk was “a small pothole in the parking lot of a shopping mall.” Id. Speedway urges us, in effect, to fashion from this example a trivial defect rule under which all “small potholes,” at least all “obvious” ones (such as the hole in this case) are deemed “not unreasonable” as a matter of law. Without some such rule, they complain, how “may a property owner ever obtain summary judgment or a directed verdict in Kentucky?” We are certainly familiar with their lament, but decline the invitation.

Even if the Carter majority’s seeming disavowal of the very idea that public policy might have anything legitimate to say about open and obvious defects (and hence land-possessor duties with respect to them) were not still reverberating in our ears, we would not entertain a “trivial defect” rule in this case. Simply put, we cannot accept Speedway’s and the appellate panel’s characterization of the hole at issue as necessarily “trivial.”

Speedway’s description of the pothole’s size—“a one-inch deep depression in a well-lit area of a parking lot,”—was supported to some extent by Smith’s testimony and by one of the photographs Defendants introduced during her testimony. It was contradicted, however, by the Grubbs’ testimonies, and is belied, as noted above, by other photographic evidence, which shows inches-deep erosion in some parts of the affected area through at least one layer of asphalt.

In Shelton, we emphasized that under the comparative-fault approach to “open and obvious” conditions, the approach we endorsed and outlined in McIntosh, “summary judgment remains a viable concept.” 413 S.W.3d at 916. We cautioned, however, that under that approach the question of “the unreasonableness of the risk of harm” of such a condition, will almost always be “properly categorized as a factual one,” ie., that summary judgment (or directed verdict) will be appropriate only when, under all the circumstances of the given case, “reasonable minds cannot differ” on the unreasonable-risk question, or “when only one reasonable conclusion [as to that question] can be reached.” Id.

By any meaningful standard, the “trivialness” of the pothole or the “reasonableness” of the risk in this case was subject to rational disagreement. It was, therefore, a question for the finder of fact. The trial court’s finding that in the circumstances of this case (im particular the hole’s location in a heavily trafficked area), the relatively small hole still constituted an “unreasonably dangerous condition on the business premises,” was not clearly erroneous, and thus the Court of Appeals erred when it substituted its different take on the evidence. Lawson v. Loid, 896 S.W.2d 1, 3 (Ky. 1996) (“The findings of the trial judge may not be set aside unless clearly erroneous with due regard being given to the opportunity of the trial judge to consider the credibility of the witnesses.”). The trial court’s factual finding prevails.

II. Store Manager Smith Should Not Have Been Found Liable to the Grubbs.

Because Speedway and Smith are not entitled to relief from the trial court’s Judgment on the “open and obvious” ground relied on by the Court of Appeals, we turn to their claims based on alternative grounds. Smith, the store’s manager at the time of Teresa’s injury, contends that the trial court erred by deeming her essentially a'possessor of the premises, and thus liable in the same way and to the same extent as Speedway for the Grubbs’ damages. Defendants contend that “a manager must have complete control over the premises to be individually liable,” and by no stretch of the imagination, they insist, could Smith be deemed to have had “complete control” over Speedway’s premises.

Although unnecessary in light of its disposition of the case, the Court of Appeals’ panel agreed with Smith that her position with Speedway did not give her the sort of control and supervision .over the premises that would render her liable as a possessor, and so concluded that “Smith cannot be individually liable.” Apparently concerned that Speedway’s liability hinges on Smith’s, the Grubbs note that our law has long.provided that “servants ;or employees may be sued personally for alleged negligence in the course and scope of their duties.” They insist that" this must be so here lest Speedway escape its responsibilities. By confusing the source of Speedway’s liability, the parties (and the trial court) complicated the question of Smith’s liability, but for reasons only somewhat different than those the Court of Appeals’ panel articulated, we agree with it that Smith should not have been found liable. The failure of the Grubbs’ claims against Smith, however, by no means undermines their claims against Speedway.

To begin, as noted above, under the long-standing law of this state, “a possessor of land, owes'a duty to an invitee to discover unreasonably dangerous conditions on the land and either eliminate or warn of them.” Shelton, 413 S.W.3d at 909. As the Restatement (Second) of Torts § 328E notes, the land’s owner is not necessarily its possessor for the purposes of this rule. See, e.g., Milewshi v. Washington Mut., Inc., 931 N.Y.S.2d at 338 (explaining that “[w]hile a landlord and tenant are free to agree with each other as to which party, as between them, will have the contractual obligation to make repairs, the tenant may not contract away a duty in tort that the law imposes on it with respect to third parties”). In general, rather, the possessor of premises for premises-liability purposes is that person (or entity) in occupation of the premises (or entitled to immediate occupation) with the intent to control them. Hill v. Superior Prop. Mgmt. Services, Inc., 321 P.3d 1054, 1059 (Utah 2013) (discussing Restatement (Second) of Torts §§ 328E and 343, and stating that “under the Restatement, -‘control’ stemming from actual ‘occupation,’ ... is the hallmark of possessor status.”); and see Restatement (Third) of Torts: Phys. & Emot. Harm § 49 (2012) (defining “[a] possessor of land,” in part, as “a person who occupies the land and- controls it.”). As thus understood, Speedway, the occupier and controller of its Manchester filling station, is clearly the “possessor” of those premises and therefore the party upon whom falls the possessor’s duty to maintain the premises in a reasonably safe condition,. -

As we noted in Dick’s Sporting Goods, moreover, that duty is non-delegable. 413 S.W.3d at 897, n. 16 (quoting Dan B. Dobbs, et al., The Law of Torts § 276 (2d ed. updated 2013)); and see, Gazo v. City of Stamford, 255 Conn. 245, 765 A.2d 505, 511-12 (2001) (discussing a premises possessor’s non-delegable duty to provide reasonably safe premises).¹⁴ That means, as we recently explained in St. Joseph Healthcare, Inc. v. Thomas, 487 S.W.3d 864, 877 (Ky. 2016), in the context of a hospital’s non-delegable statutory duty, that while Speedway can (indeed, as a corporation, it must) delegate to agents or others the performance-of'that duty, it cannot delegate to others its responsibility under the law of torts. Simply put, it remains directly, whether or not vicariously, liable for injury-causing breaches of that duty notwithstanding that the breach resulted from an agent’s negligence.

A very similar issue arose iii the case of Devine v. Kroger Grocery & Baking Co., 349 Mo. 621, 162 S.W.2d 813 (1942), which, like this ease, involved a trip-and-fall on the premises of.a retail business. In De-vine, too, the injured customer sued both the corporate possessor of the premises and the store manager under negligence theories. A question arose whether the jury’s verdict exonerating the manager was inconsistent with its verdict finding the company liable. The Court explained that in this situation the company’s liability was not predicated solely on its vicarious liability for the torts of its agents or employees, but also on its own breach of its non-delegable duty to maintain safe premises. “Others,” the Court observed,

may or may not have been negligent with respect to the condition complained of and yet liability fastens on the appellant [Kroger] for its wrong which does not depend on respondeat superior. Consequently, there is no' inconsistency- in the jury’s verdict and the motion in arrest of judgment was properly overruled.

162 S.W.2d at 818. Speedway’s similar CR 59.06 motion might likewise have been overruled here. Since it was not, however, we address the Grubbs’ contention that the trial court’s amended Judgment appropriately found Smith liable.

We can begin by noting that the fact that Smith was not the “possessor” of the premises in the same sense that Speedway is the “possessor” does not mean that Smith has no potential liability. As the Grubbs correctly note, in Kentucky, “[i]t is firmly established ... that an .agent of a corporation is personally liable for a tort committed by him although he was acting for the corporation,” Peters v. Frey, 429 S.W.2d 847, 849 (Ky. 1968). As the Restatement (Third) of Agency puts it,

An agent’s breach of a duty owed to the principal is not an independent basis for the agent’s tort liability to a third party. An agent is subject to tort liability to a third party harmed by the agent’s conduct only when the agent’s conduct breaches a duty that the agent owes to the third party.

§ 7.02. Comment b. to § 7.02 notes that an agent’s duty to a third party could be derived from tort law, from contracts or promises of the agent intended to benefit the third party, or from statutes designed to protect a class inclusive of the third party.

In the premises liability context, Restatement (Second) of Torts § 387 has been invoked as a possible source of an agent’s duty to third parties. See Hill v. Superior Prop. Mgmt. Services, Inc., 321 P.3d at 1060-61 (addressing such a claim). That section provides that where, an “owner or possessor of land turns over the entire charge of the land” to “an independent contractor or servant,” that person “is subject to the same liability for harm ... as though he were the possessor of the land.” Although the Grubbs do not. refer expressly .to this section of the Restatement, something along those lines seems to underlie their contention that “Speedway’s control of the premises was exercised by and through Roxanne Smith and its other employees.”

As the comments to § 387 make, clear, however, this section contemplates an agent or contractor (such as the. property management company, perhaps, involved in Bradford v. Lexington-Fayette Urban Cty. Government, 2005 WR 327177 (Ky. App. 2005), to which both sides have referred) who. has “taken over the entire charge of the land or building,” not someone who has.undertaken merely “to make specific repairs, or even to inspect the land or building and from time to time to make such repairs as he should discover to be necessary.” Smith, who did:not undertake and had no authority to make repairs, clearly did not have “the entire charge of the land or building,” and so is not subject to the possessor’s duty under that theory.

The Grubbs do refer us to § 383 of the Restatement (Second) of Torts, which provides that

One who does an act or carries on an activity upon land on behalf of the possessor is subject to the same liability, and enjoys the same freedom from liability, for physical harm caused thereby to others upon and outside of the land as though he were the possessor of the land.

The Grubbs apparently would read § 383 broadly as imposing a duty on Speedway’s “employees.and those persons carrying on an activity on behalf of [Speedway] ... to keep the passageway from the exit of [the] store through the service area to their vehicles in a reasonably safe condition and state of repair.”

Rejecting a similarly expansive reading of § 383, the Utah Supreme Court noted that the commentary to the section makes such claims untenable. According to the commentary “this section ‘applies only to harm done by some act done or activity carried on upon the land,’ where ‘the rules which determine liability for bodily harm caused by a dangerous condition created upon the land by persons acting on behalf of the possessor’ are stated in other sections.” Hill v. Superior Prop. Mgmt. Services, Inc., 321 P.3d at 1061 (quoting Restatement (Second) of Torts, § 383 cmt. c.).

Finally, the Grubbs fall back upon the principle that “every person owes a duty to every other person to exercise ordinary care in his activities to prevent foreseeable injury. ... The concept of liability for negligence expresses a universal duty owed by all to all.” Shelton, 413 S.W.3d at 907. Without speculating as to how this “universal duty” might apply in these circumstances,¹⁵ we readily acknowledge that the question of a land possessor’s agent’s liability to third persons for the agent’s non-feasance is quite difficult. As the parties’ citations to cases from other jurisdictions amply demonstrate, some states still apply the old common-law rule that an agent cannot be liable for nonfeasance,¹⁶ while others have entertained claims of agent liability under the Restatement (Second) of Torts §§ 323 and 324A, the so-called undertaker’s doctrine. Under that doctrine, a person who “undertakes ... to render services to another which he should recognize as necessary for the protection of the other’s person” is liable in certain circumstances “for physical harm resulting from” a “failure to exercise reasonable care to perform [the] undertaking.”¹⁷ In between these extremes, courts have considered and applied a number of different approaches.¹⁸

As the parties’ resort to foreign authority indicates, Kentucky precedent in this area is sparse. We do note, however, that our predecessor Court made Kentucky one of the first jurisdictions to reject the old common-law “misfeasance/nonfeasance” distinction as a guide to an agent’s liability to third parties, preferring a rule more like that from the Restatement (Third) of Agency quoted above. “The doctrine is settled in this State that the servant is personally liable, whether his act be that of misfeasance or nonfeasance, when the injury flows from some breach of a duty owed by him.” Murray v. Cowherd, 148 Ky. 591, 593, 147 S.W. 6, 7 (1912) (citing with special approval Haynes’ Adm’r. v. C., N.O. & T.P. Ry. Co., 145 Ky. 209, 140 S.W. 176 (1911)).

The older cases, many of them involving allegations against railroad employees for negligent operation of trains, do not provide any simple guidance as to when an agent has a duty to a third party. A theme common to many of them, however, is that liability is more apt to attach the more control the agent has over the injury-causing implement or condition. Compare Haynes, supra (holding that a railroad engineer could not be held , accountable for a defective engine when he had no role in preventing the defect or in choosing whether to use the engine), with Murray, supra (holding that a telephone pole inspector could be held accountable. for a defective pole that fell and injured the plaintiff, because, among other reasons, the inspector had full authority and the wherewithal to replace. defective poles when he found them)..

This emphasis on control is reflected in what appears to be the only Kentucky premises case raising these agency questions. In Sabiston’s Adm’r v. Otis Elevator Co., 251 Ky. 222, 64 S.W.2d 588 (1933), a case in which the plaintiff’s decedent was killed as a result of a defective condition on the premises—an excessive space between the floor of the building and the floor of the elevator serving the building— the Court rejected negligence claims against the company that installed the elevator and against a receiver appointed to collect rents during the pendency of a foreclosure action. Neither defendant, the Court explained, had any control over the manner in which the building had been constructed or made to align with the elevator. Id. at 591.

At least roughly in line with our cases, the Texas Court of Civil Appeals has noted, in one of its retail-store-slip-and-fall cases in which the manager/agent was accused of negligence (and found to be negligent), that an agent’s degree of control over the premises is a key element in determining whether the agent bears any duty to third persons. “The servant,’-’ that court said after referencing various - Restatement provisions,

must be - the custodian, in complete charge and control of the premises, given the duty by the master to see that the particular defect does not exist and vested by the master with authority to correct this defect.

S.H. Kress & Co. v. Selph, 250 S.W.2d 883, 893 (Tex. Civ. App. 1952).

Whether Selph’s ultimate holding—that the manager in that case was liable for his breach of employment duties—remains the law in Texas has been questioned. Solis v. Wal-Mart Stores East, L.P., 617 F.Supp.2d 476 (S.D. Tex. 2008). But we are not so much concerned with Selph’s ultimate holding, as we are with its recognition that, in order for a land-possessor’s agent to be liable- to a third party for breach of an employment duty, the agent must have sufficient control over the premises to remedy the premises’ alleged defect. That requirement is consistent with our precedent, spare as it is, and since Smith clearly did not have that degree of control, we agree with the Court' of Appeals that she should not have been found liable to the Grubbs.

Justice Venters’s Separate Opinion' insists that employees, store managers included, can be held liable for their independent torts committed in the course of their' employment, a point we absolutely agree with and discuss in addressing § 7.02 of the Restatement (Third) of Agency. As the Separate Opinion’s lengthy, string-cite footnote shows, Kentucky law has long recognized that an employee who, in the course of employment, breaches his or her independent tort duty to a third-party can be held liable for resulting injuries. This means, for example, as those cases also show, that employees who drive negligently in the course of employment, usé tools negligently, or in some other way actively bring about an unreasonably dangerous condition and cause injury to a third. person as a result .are subject to liability therefor. The Separate Opinion’s suggestion that our Opinion alters, in any way this well-established law and immunizes employees from such liability is simply (and clearly) wrong. Had Smith somehow caused the hole in the Speedway lot that tripped Teresa Grubb, then her potential liability for having done so, for having breached her “universal duty” to act with care toward others, would be clear.

However, it has never been the law in Kentucky that, outside a small number of exceptions, one has a duty, much less a “universal duty,” to protect others from dangerous conditions one has not caused or created. Restatement (Third) of Torts § 37 (2012). Independent of her employment relationship, therefore, Smith, who no one claims caused the Speedway pothole, no more had a tort duty to protect Teresa Grubb from that hazard than anyone else including, for example, a Speedway customer who saw that an inattentive Grubb was approaching the pothole but nevertheless said nothing to warn her.

The possessors of business premises, of course, are among the exceptions to the general rule of no affirmative duty;- Restatement (Third) of Torts: Phys. & Emot. Harm § 40(b)(3) (2012). Such persons or entities generally do have a non-delegable, affirmative duty to protect their invitees from unreasonably ' dangerous conditions on the premises however those dangerous conditions came to be. Shelton, 413 S.W.3d at 909. The question in this case becomes, therefore, to what extent, if any, does Smith’s employment relationship with Speedway impose upon Smith an affirmative duty, in addition to that of Speedway, to protect third persons, a duty that, outside the employment relationship, Smith does not have. The Separate Opinion.begs this question and simply presumes that Smith’s duties are Speedway’s duties, because: Speedway must act through its agents.. Thus, according to that approach, if Smith neglects her employment duty to Speedway, and that breach amounts to a breach of Speedway’s non-delegable, affirmative tort duty to an invitee then Smith’s employment breach must also amount to a breach of Smith’s vicariously assumed affirmative tort duty to that third party.

The Separate Opinion thus suggests a sort of “respondeat inferior, ”—the employee is liable because the employer is liable. Indeed, that Opinion would" impose on Smith a duty beyond those borne by Speedway. As we noted in Shelton, premises owners, notwithstanding their affirmative duty to provide invitees with safe premises, generally have no duty to warn of obviously dangerous conditions because the condition seryes as its own warning. Shelton, 413 S.W.3d at 914 (noting that “the open-and-obvious doctrine.... eliminates a defendant’s- duty to warn because the condition is a warning in itself.”). The Separate Opinion, nevertheless, would allow Smith, the employee, to be found liable for failing to warn, even though, the premises owner itself had no such duty. But that, of course, has never been the law, either in Kentucky or any place else.

As noted supra, The Restatement (Third) of Agency § 7.02 reminds üs that by itself “[a]n agents 'breach of a duty owed to the principal is not an independent basis for the agent’s tort liability to a third party.” In earlier days, the general rule was that the agent’s mere neglect, nonperformance, or omission of an employment duty (as alleged in this case) could never give rise to the agent’s tort liability to a third party, a rule that persists in a small number of jurisdictions as we have noted. Our predecessor Court, however, rejected that bright-line approach, and allowed an agent’s employment omission to be assessed for third-party tort liability on a case-by-case basis. That said, the old High Court never attempted to articulate a rule, ie., to delineate -the conditions that would justify departure 'from the old rule and allow the non-performing employee to be held liable. As this Opinion, notes, other courts around the country have made that attempt, with widely diverse outcomes.

We have not made that attempt in this case; ie., we have not attempted to state in a general and comprehensive way, by marshalling all the factors to be considered, including the public policy questions, when an employee’s employment omission subjects the employee to third-party tort liability. The full-scale undertaking is unnecessary in this case, because while (contrary to the Separate Opinion’s assertions) there appears to be no Kentucky premises liability case dealing with a non-performing agent’s tort liability to a third party, Kentucky cases from other contexts make the appropriate outcome in this case clear enough. As noted supra, those cases limit the agent’s potential liability to situations in which the agent was in substantial control of the injury-causing object or condition. In our view, Smith’s limited managerial position, especially with regard to premises maintenance, comes nowhere near the control that has been deemed necessary.¹⁹

In summary, even assuming that circumstances might exist in which a store manager could be deemed liable to a business invitee for the manager’s failure to perform employment duties pertaining to the business premises, the store manager here, Smith, did not have sufficient control over Speedway’s premises • to incur that sort of liability. Her lack of liability, however, does not undermine the Grubbs’ Judgment against Speedway itself, since Speedway was both directly, as well as vicariously, responsible to the Grubbs for maintaining reasonably safe premises.

III. The Trial Judge Was Not Required to Recuse.

Another issue presented to the Court of Appeals was Defendants’ contention that the’ trial judge, Judge Oscar House, abused his discretion when he denied Defendants’ post-trial motion that he recuse. As noted above, after the trial of this case in January 2010, but while the court’s judgment was still pending, allegations surfaced in á federal criminal trial that Judge House and the Grubbs’ attorney, Yancey White, were participants in a conspiracy among prominent citizens in Clay County to buy votes and to rig local elections. Although the federal trial had taken place several months prior, Defendants waited until Judge House entered what turned out to be, to them, an unfavorable Judgment before Seeking recusal. They maintained that the allegations floated in the federal trial created an appearance of impropriety where, as here, Judge House presided over a ease involving attorney White, and entitled them to a new trial from which Judge House should be re-cused. As previously noted, Judge House denied Defendants’ new-trial/recusal motion, and the Court of Appeals declined to review that ruling because its reversal of the Judgment on open and obvious grounds rendered it moot.

Our reversal of the Court of Appeals’ opinion reopens the recusal claim, and the first , question that reopening raises is whether we should follow our usual practice and remand the matter to the Court of Appeals or, as the Grubbs urge in light of the decade this case has already dragged on, whether we should review the trial court’s recusal decision ourselves. Having concluded that the recusal question can be readily addressed, we have decided to forego a remand and turn to the merits of the recusal motion.

Under both our Code of Judicial Conduct and Kentucky Revised Statutes (KRS) Chapter 26A, “a judge shall disqualify in a judicial proceeding ‘in which the judge’s impartiality might reasonably be questioned, including but not limited to instances where: (a) the judge has a personal bias or prejudice concerning a party or a party’s lawyer, or personal knowledge of disputed evidentiary facts concerning the proceeding.’ ” Aired v. Commonwealth, 395 S.W.3d 417, 430 (Ky. 2012) (quoting SCR 4.300 Canon 3(E) and citing KRS 26A.0125(2)(a) and (e)); see also, Stopher v. Commonwealth, 57 S.W.3d 787, 794 (Ky. 2001); Petzold v. Kessler Homes, Inc., 303 S.W.3d 467, 471 (Ky. 2010). “ ‘The burden of proof required for recusal of a trial judge is an onerous one. There must be a showing of facts of a character calculated seriously to impair the judge’s impartiality and sway his judgment.’ ” Alred, 395 S.W.3d at 430 (quoting Stopher, 57 S.W.3d at 794). The inquiry is meant to be “an objective one, made from the perspective of a reasonable observer who is informed of all the surrounding facts and circumstances.” Id. (citations omitted). We review recusal decisions for abuse of discretion. Minks v. Commonwealth, 427 S.W.3d 802, 806 (Ky. 2014) (citing Hodge v. Commonwealth, 68 S.W.3d 338, 345-46 (Ky. 2001)).

In Aired, we noted that the “intensity” of a judge’s relationship with a trial participant, such as one of the attorneys, is an important factor in assessing whether the judge’s impartiality might reasonably be questioned. At one end of the intensity continuum, we noted,

is the judge’s complete unfamiliarity with a lawyer, a witness[,] or a litigant, except in a judicial setting. [In that situation,] [n]o recusal is required. On the other extreme is a judge’s close personal relationship with a lawyer, a party[,] or a witness, such as a family member or a spouse. Recusal [in that situation,] is required under Canon 3E(1). At some point between these two extremes, a judge and a participant in a case may have such a close social relationship that a judge should disclose the relationship to attorneys and parties in a case and, if need be recuse.

395 S.W.3d at 430 (citing Judicial Ethics Opinion 119, 2010 WL 7080288 at 1 (2010) (internal quotation marks omitted). While not exactly calculated to clear up thorny recusal questions, these observations do provide a framework for addressing Defendants’ concerns.

Speedway and Smith contend the conspiracy allegations regarding Judge House and attorney White that arose in the aforementioned federal trial created an appearance either that (1) the relationship, between them was “intense” enough to call Judge House’s impartiality into question, or (2) the two men had such a penchant for underhandedness as to call into question the judge’s impartiality. In his Order denying a new trial and recusal, Judge House denied any involvement in a vote buying conspiracy or any questionable relationship with attorney White. He further explained that, in his view, no' reasonable person would question his impartiality based only on unsupported allegations mentioned for an entirely different purpose in the course of an unrelated federal trial. We agree. A reasonable person would want more than innuendo and unsupported allegations to conclude that a judge’s impartiality had been impugned.

Speedway contends that there is more. It answers Judge House’s observation that it waited until after the judge’s unfavorable ruling to raise its objection by contending that the Judgment was not merely unfavorable but was outrageously so, so favorable to White’s client as to confirm a reasonable person’s doubts and questions about the judge’s impartiality. Although we agree with Speedway that an award of pain-and-suffering damages in excess of thirty times the medical expenses might raise eyebrows, Speedway’s argument is belied to some extent by the fact that it did not challenge the damages award as excessive, an unusual challenge in a bench trial, perhaps, but one our rules certainly allow. See CR 59.01(d), and cf. Dennis v. Fulkerson, 343 S.W.3d 633 (Ky. App. 2011) (holding that a CR 59.05 motion to reduce a damages award should have been granted). Notwithstanding the large pain-and-suffering award, we remain convinced that Judge House did not abuse his discretion when he determined that a reasonable person would not have found the unsupported conspiracy allegations and an unfavorable Judgment enough to call his impartiality -into question. We would' observe, however, as the United States Supreme Court noted in Liljeberg v. Health Services Acquisition Corp., 486 U.S. 847, 108 S.Ct. 2194, 100 L.Ed.2d 855 (1988), that a judge’s duty to avoid the appearance of impropriety is a continuing one. The question can be revisited on remand in this case if, in the several years since the question first arose, additional concerns have come to Speedway’s notice.

IV. The Trial Court’s Failure to Make Appropriate Apportionment Findings Amounted to a Palpable Error.

Finally, before the Court of Appeals, Defendants argued that should the Court determine that they were not entitled to a directed verdict under the open and obvious doctrine, the trial court’s failure to address Teresa’s comparative fault was an error entitling them to a remand for consideration of that question. The Court of Appeals, of course, ruled that Defendants were entitled to a directed vér-dict, and as with the trial court’s decision not to recuse, it properly declined to address the issue of Teresa’s comparative fault. Before us, Defendants reiterate their comparative-fault claim and insist that if we reverse the Court of Appeals, this case should be remanded to address the issue of comparative fault. We agree;

As Defendants correctly note, in McIntosh we were emphatic in pointing out that while the obviousness of the condition that occasioned the plaintiffs injury did not, under the comparative-fault approach, preclude the plaintiffs claim, “only under extremely rare circumstances” under that approach “could a plaintiff [injured by an obvious condition] avoid some share of fault.” McIntosh, 319 S.W.3d at 392. This case does not present “extremely rare circumstances.” Quite the contrary, as Teresa herself. testified, it presents the utterly mundane circumstance of a person who, engaged in conversation with a friend, fails to watch where she is going and trips on an obvious flaw in the pavement.

Some portion of the responsibility for her injuries should have been attributed to Teresa, but the trial court did not even address the question. We agree with Defendants that the trial court’s lapse was a “substantial error” requiring us to vacate the Judgment and to remand to that court for the findings mandated by KRS 411.182(1). And while it is for the trial court to determine in the first instance the percentages of fault, as provided for in KRS 411.182(2), we reiterate, that in light of Teresa’s admitted carelessness, the percentage attributed to her should not be insignificant.

The Grubbs resist this conclusion by insisting that Defendants failed to preserve the issue by requesting a comparative fault finding in accord with CR 52.04. Defendants concede their failure to make the request, but claim that the trial court’s abrupt and cursory manner of ruling relieved them of-that obligation by making it clear that any such request would be fruitless. We need not address that claim, for, while the Grubbs are certainly correct that in general unpreserved errors are not subject to appellate review, there is a limited exception to. that general rule for errors the appellate court deems palpable, i.e., obvious, egregious errors by the trial court that have resulted in manifest injustice. Fischer v. Fischer, 348 S.W.3d 582, 589 (Ky. 2011) (citing CR 61.02, the substantial error rule). That exception applies here.

. The trial court’s failure to make the apportionment findings that had been statutorily required for more than twenty years at the time of its Judgment was an error plain enough to come within the palpable-error exception, and the error resulted, we • are convinced, in a manifest injustice. At least since,McIntosh, as the quote above from that case shows, we have been laboring to assure that the comparative-fault approach to open and obvious hazards is fair to both sides, that it does not subject premises owners to liability for a business invitee’s, own negligence. The trial court’s Judgment in this case makes that assurance seem hollow, indeed, as the effect of the trial court’s error is precisely to saddle Speedway with the entirety of a large damages award,.when much of the fault giving rise to those damages was clearly the plaintiffs own. This is thus one of those extraordinary cases where, notwithstanding the lack of preservation, a plain error—the .trial .court’s failure to make appropriate apportionment findings—should be noticed on appeal and remanded for correction. ■

CONCLUSION

In sum, the Court of Appeals’ opinion holding that the Grubbs’: claims are barred by.the open and obvious doctrine is.reversed, and the trial court’s findings of fact are reinstated, including any. findings of fact regarding the amount of damages. All concur with this conclusion except Justice Cunningham who dissents for the reasons stated in his Concurring in Bart, Dissenting in Part Opinion. For the reasons stated,, three members of the.Court (C.J. Min-ton,. J. Hughes, and J. Cunningham) agree with the Court of Appeals’ conclusion, in dicta, that Roxanne Smith, the manager of the Speedway SuperAmerica had no liability for the Grubbs’ claims,,Three members of the Court disagree for the reasons stated in Justice Venters’s Separate Opinion. Finally, we unanimously conclude the trial court did not err in denying the post-judgment recusal motion but it did err, palpably, in not assessing comparative fault as required by KRS 411.182, although Justice Wright would not direct that the trial court -must assign some portion of the fault-to Teresa Grubb. This matter is remanded to the trial court for further proceedings consistent with this Opinion.

Part I: MintonC.J.; Keller,Venters, . and Wright, JJ., concur. Cunningham, J., dissents for the reasons stated in his . . Concurring in Part, Dissenting in Part Opinion.

Part II: Minton, C.J!; and Cunningham, J., join Part II of the Opinion. Keller, Venters, and Wright, JJ., do not join for the reasons stated in Venters, J., Separate Opinion.

Part III: Minton C.J.; Cunningham, Keller, Venters, and Wright, JJ., concur.

Part IV: Minton, C.J.; Cunningham, Keller, and Venters, J., concur. Wright, J., dissents for then reasons stated in his Concurring in Part, Dissenting in Part Opinion,

VanMeter, J., not sitting;

1 . In McIntosh, we affirmed a judgment in a favor of a paramedic who was injured when she tripped over a curb while helping' to transport an injured person from an ambulance into a hospital’s emergency room. 319 S.W.3d at 387. Our attempt to explain why the “openness” and "obviousness” of the curb did not defeat the plaintiff's claim launched what has become an on-going discussion. of the effect the adoption of comparative negligence has had on contributory-negligence-related rules such as the old "open and obvious” rule.

2 . In Dick's Sporting Goods, the plaintiff, a customer, slipped and fell on a wet floor just inside a retail store’s main entrance. The trial court granted summary judgment to the defendant under the "open and obvious” rule. Upholding the Court of Appeals’ reversal of the summary judgment, we sought to delineate the boundaries of the “open and obvious” rule, which, we held, did not apply to the hazard in that case. In Shelton, the wife of a hospital patient tripped and fell over wires along her husband's bedside. The hospital was granted summary judgment under the "open and obvious” rule. Reversing, we sought to clarify why, in accord with the principles discussed in McIntosh, the "open and obvious” rule did not preclude recovery,

3 . Academic debate about the “duly” .element in negligence law following the shift to comparative fault has been both voluminous and intense, frequently characterized as the "duty wars.” See Alani Golanski, A New Look At Duty In Tort Law; Rehabilitating Foreseeability And Related Themes, 75 Alb. L. Rev. 227 (2011-2012) (noting W. Jonathan Cardi & Michael D. Green’s use of that phrase in, Duty Wars, 81 S. Cal. L, Rev. 671 (2008), and attempting to identify the "wars” principal battle lines and some of its representative combatants); see also John C.P. Goldberg and Benjamin C. Zipursky, Civil Recourse Defended: A Reply To Posner, Calabresi, Rustad, Chamallas, And Robinette, 88 Ind. L.J. 569 (2013) (an account of the "wars” from the point of view of two of the major participants). As our recent spate of premises liability cases makes clear, we are painfully aware of these "wars” by virtue of being caught up in them. Unlike the theorists and commentators, however, who can assume the lofty perspective of generals high above the battlefield, we must chart our course into the brave new post-Hilen world one case at a time. The scholarship is helpful, of course, but any use we make of it (this includes any citations to the Restatement (Third) of Torts, which many see as having abandoned to a significant degree the descriptive aims of earlier editions for a role as advocate) should not be understood, absent an express statement to the contrary, as adopting or endorsing any one or another of the contending theories. See, Victor E. Schwartz and Christopher E. Appel, Reshaping The Traditional Limits Of Affirmative Duties Under The Third Restatement Of Torts, 44 J. Marshall L. Rev. 319 (2011)).

4 . In a bow, apparently, to Shelton's cautioning against "no duty” rulings in “open and obvious” cases, the Court of Appeals slightly reworded its ruling. It again insisted that the pothole at issue did not pose an unreasonable risk of injury, but now, instead of holding that the pothole did not implicate Defendants’ duty to maintain reasonably safe premises, it held that their failure to fix the pothole could not be found a breach of that duty. Nevertheless, in either version, the crux of the panel’s view was that the particular hazard was not “unreasonable” because only a negligent invitee would be injured by it. In effect, they held recovery was barred because the plaintiff was (had to have been) negligent—the old contributory negligence bar—precisely the outcome McIntosh and Shelton sought to correct.

5 . The Grubbs initially posit that the Court of Appeals’ decision should be reversed because the appeals panel addressed an issue that had not been properly preserved. Because we agree with the Grubbs that the appeals panel's decision must be reversed, although for a different reason, we decline to discuss the preservation issue at this point. It resurfaces below, however, when we turn to issues we resolve adversely to the Grubbs.

6 . Under § 343A of that Restatement, the land possessor is not subject to liability for obvious conditions "unless the possessor should anticipate the harm despite such .., obviousness.”

7 .See Shelton, 413 S.W.3d at 908 (citing Pathways, Inc. v. Hammons, 113 S.W.3d 85, 89 (2003) for the idea that the duty determination is a policy question addressed by the court as ;a matter of law and is appropriate only where the determination will apply to a category of cases); and see, e.g., Standard Oil Co. v. Manis, 433 S.W.2d 856 (Ky. 1968) (holding that land possessors have no duty to mitigate the risks posed by natural accumulations of ice and snow), and Justice Venters's cogent defense of that decision in his Opinion dissenting from the Court’s recent decision in Carter, which overruled Manis.

8 . See, e.g., Bonn, supra, where, in light of the proven circumstances, the plaintiffs negligent failure to observe an automobile service center’s grease pit,- into which he fell, was deemed the only pertinent cause a reasonable juror could assign to his injuries.

9 . During' Teresa's direct examination her counsel asked, "Did you notice the hole?” Teresa answered, "No, I wasn’t looking at the ground or anything.”

10 ., The Grubbs’ arguments to the effect that . the pothole was not "obvious” because the defense witnesses testified that the pothole did not seem to them hazardous does little to address the genuine issues. ., .

11 . We note again that, land-possessor (and lower-court) concerns to the contrary notwithstanding, comparative negligence is not intended to, and does not in fact, render land possessors the insurers of negligent invitees. Negligent invitees still are not entitled to recover for their own negligence. The difference under comparative fault, as we noted in Carter, is only "that a landowner is not excused from his own reasonable obligations just because a plaintiff has failed to a degree, however slight, in looking out for his own safety.” 471 S.W.3d at 298 (emphasis supplied).

12 . The Ohio courts, for example, apply a "two-inch rule” to walkway defects, They presume, although the presumption is rebuttable, that any flaw less than two-inches deep does not pose an unreasonable risk of harm. Long v. Speedway, LLC, 2016 WL 3219642 (Ohio App. 2016) (affirming a summary judgment for Speedway because the "pothole” that tripped up the plaintiff in that case was, at its deepest point, less than ap inch deep). See also, Elstun v. Spangles, Inc., 289 Kan. 754, 217 P.3d 450 (2009) (discussing and refusing to extend from sidewalks to parking lots Kansas’s "slight defect” rule); Milewski v. Washington Mut., Inc., 88 A.D.3d 853, 931 N.Y.S.2d 336 (N.Y. App. 2011) (applying New York’s "trivial defect” rule, which eschews the per se approach and instead requires the trial court to determine, in light of the totality of circumstances, whether the defect at issue should be deemed trivial as a matter of law).

13 . Cf. Justice Venters’s observation in his Carter dissent that public policy is hardly served “by imposing a duty that cannot be performed.” Carter, 471 S.W.3d at 304 (Venters, J., dissenting).

14 ¡ We should note that, for reasons discussed below, we disagree with the Connecticut Supreme Court's invocation of respondeat superior in this context.

15 . We do note, however, that even the Restatement (Third) of Torts: Liability for Phys. & Emo. Harm (October 2016 update) retains the distinction between risks created by the actor (to which the "universal duty” is usually thought to apply), § 7, and risks not created by the actor, with respect to which the general rule is that the actor "has no duty of care to the other.” § 37. The Grubbs’ blurring of this important distinction obviously raises questions far beyond this case.

16 . See, Edmond v. Food Lion, Inc., 895 F.Supp. 103 (E.D. Va. 1994); Harris v. Morrison, Inc., 32 Va. Cir. 298 (1993) (dismissing, with citation to Turner v. Corneal, 156 Va. 889, 159 S.E. 72 (1931), slip-and-fall negligence complaint against the manager of a cafeteria where the alleged negligence was the manager’s failure to “maintain” the cafeteria.); Boyce v. Wal-Mart Stores, Inc., 2016 WL 2941339 (D. Kan. 2016) (discussing that under Kansas law, a store manager cannot be held individually liable to third parties for merely failing to perform her job duties).

17 . See, Hill v. Superior Prop. Mgmt. Services, Inc., 321 P.3d at 1062; Gazo v. City of Stamford, 765 A.2d at 511; Richardson v. Wal-Mart Stores Texas, LLC, 192 F.Supp.3d 719 (S.D. Texas 2016).

18 . For example, see, Bryant v. Sherm's Thunderbird Mkt., 268 Or. 591, 522 P.2d 1383 (1974) (reversing dismissal of negligence claims against a contractor employed on the premises, and referring to § 383 of the Second Restatement of Torts); Ford v. Elsbury, 32 F.3d 931 (5th Cir. 1994) (citing Canter v. Koehring, 283 So.2d 716 (La. 1973) for the test for determining when an agent might be liable to third parties for nonperformance of an employment duty) (Canter has been overruled by statute on other grounds, as noted in Walls v. American Optical Corp., 740 So.2d 1262 (La. 1999)); Reynolds v. Schucks Markets, Inc., 2009 WL 2259392 (S.D. Ill. 2009) (construing Illinois law to allow a store manager with sufficient control over the premises to be held liable to third parties for neglect of employment duties).

19 . Interestingly, Smith was not even on duty when this incident occurred, her shift having ended hours earlier.