Greenwood v. Nationwide Mutual Insurance Company

CourtDistrict Court, N.D. Illinois
DecidedJune 3, 2019
Docket1:17-cv-03745
StatusUnknown

This text of Greenwood v. Nationwide Mutual Insurance Company (Greenwood v. Nationwide Mutual Insurance Company) is published on Counsel Stack Legal Research, covering District Court, N.D. Illinois primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Greenwood v. Nationwide Mutual Insurance Company, (N.D. Ill. 2019).

Opinion

UNITED STATES DISTRICT COURT FOR THE NORTHERN DISTRICT OF ILLINOIS EASTERN DIVISION

KEVIN GREENWOOD, ) ) Plaintiff, ) Case No. 17-cv-3745 ) v. ) Hon. Jorge L. Alonso ) NATIONWIDE MUTUAL ) INSURANCE COMPANY, ) ) Defendant. )

MEMORANDUM OPINION AND ORDER

After he was discharged from his position as a Trial Attorney with defendant Nationwide Mutual Insurance Company (“Nationwide”), plaintiff Kevin Greenwood (“Greenwood”) filed in the Circuit Court of Cook County a three-count complaint in which he alleged Nationwide failed to provide a reasonable accommodation (Count I), as well as discriminated (Count II) and retaliated (Count III) against him, all in violation of the Americans with Disabilities Act (“ADA”), 42 U.S.C. 12111, et seq. Defendant removed the case to this Court, and the parties have now filed cross-motions for summary judgment. For the reasons set forth below, the Court denies plaintiff’s motion for summary judgment [126]. The Court grants in part and denies in part defendant’s motion for summary judgment [111]. I. BACKGROUND The following facts are undisputed unless otherwise noted.1

1 Local Rule 56.1 outlines the requirements for the introduction of facts parties would like considered in connection with a motion for summary judgment. The Court enforces Local Rule 56.1 strictly. Where one party supports a fact with admissible evidence and the other party fails to controvert the fact with citation to admissible evidence, the Court deems the fact admitted. See Curtis v. Costco Wholesale Corp., 807 F.3d 215, 218-19 (7th Cir. 2015); Ammons v. Defendant Nationwide is a mutual insurance company. Defendant offers property and casualty insurance products to individuals and businesses. Often, when one of defendant’s insureds is sued as a result of an occurrence under one of defendant’s policies, defendant defends the insured. Defendant employs attorneys to represent it in some litigation, rather than always

outsourcing litigation to outside law firms. The attorneys that defendant employs to represent it in litigation are part of its Trial Division. The Trial Division has a relationship with defendant’s internal claims employees (which the Trial Division refers to as its internal clients), as well as with defendant’s insureds (which the Trial Division refers to as its external clients). The Trial Division staffs each case with one attorney, one paralegal and one secretary. The ultimate responsibility for ensuring timely, quality work product rests with the assigned attorney. During the relevant time period, defendant employed attorneys in the Trial Division in two offices—one in downtown Chicago and one in Lombard. Plaintiff Greenwood has been an attorney since he graduated from law school in 1988.

His work experience in the early part of his career included clerking for two judges and working at a law firm in Chicago. In 1998, plaintiff took a position with defendant as Trial Attorney II. Three years later, plaintiff was promoted to Trial Attorney III.

Aramark Uniform Servs., Inc., 368 F.3d 809, 817-18 (7th Cir. 2004). This does not, however, absolve the party putting forth the fact of the duty to support the fact with admissible evidence. See Keeton v. Morningstar, Inc., 667 F.3d 877, 880 (7th Cir. 2012). The Court does not consider any facts that parties failed to include in their statements of fact, because to do so would rob the other party of the opportunity to show that the fact is disputed. In reviewing the parties’ statements of facts, the Court considers any objections opposing parties make to the admissibility of evidence; but, where a party fails to make an objection, the objection is deemed waived for purposes of these motions for summary judgment. Defendant expects attorneys with the title of Trial Attorney III to defend its insureds in higher-risk litigation. The responsibilities of the position include: preparing for and representing clients in trials and hearings before courts and agencies; working on complicated legal matters; meeting billable-hour requirements; handling discovery and taking depositions; making and

defending motions; developing and maintaining relationships with clients; and following the Trial Division’s Best Practices Guidelines to meet the Trial Division’s Metrics. Because of a billable hour requirement, the job description for Trial Attorney III lists “extended hours” as a condition of the job. Defendant expects its Trial Attorneys to bill 150 hours per month and 1800 hours per year. Defendant also keeps track of the number of open files on which each Trial Attorney is working. In counting the files, defendant gives different weights to different types of files, to account for the fact that some types of files require more time to resolve. For example, defendant gives a typical bodily-injury file a weight of one, a typical commercial-claim file a weight of 1.5 and a typical subrogation file a weight of less than one.

As noted above, the job description for Trial Attorney III includes “representing clients in trials and hearings.” The parties agree that, at the Circuit Court of Cook County, Judges typically do not allow attorneys to appear by telephone. Plaintiff put forth testimony from a former Trial Attorney at Nationwide who said the essential function of the Trial Attorney job was to represent the client and that representing the client included attending depositions and court hearings. Defendant expects the attorney assigned to a case to attend any motion hearings, pre-trial conferences and trials in that case, and that is typically what happened. With respect to routine status hearings or case-management conferences, however, the attorneys coordinate and sometimes cover each other’s cases when necessary. For example, the attorneys have attempted to avoid sending multiple attorneys to the same courthouse on the same morning. In addition, when one attorney broke her ankle, her Managing Attorney attempted to find other attorneys to cover her court appearances if someone else had to be at that courthouse anyway. In plaintiff’s case, he was allowed to have an attorney from the Trial Division in Colorado attend his

deposition in Colorado. Plaintiff had ultimate responsibility for all activity on his assigned cases. As noted above, one of the requirements of the Trial Attorney job was following the Trial Division’s Best Practices Guidelines to meet the Trial Division’s Metrics. Each Trial Attorney reports to a Managing Attorney, who, among other things, is responsible for evaluating his/her Trial Attorneys’ compliance with best practices. One way the Managing Attorneys evaluate compliance is by performing Key Performance Indicator (“KPI”) reviews. Specifically, each quarter, each Managing Attorney is responsible for reviewing three random files of each Trial Attorney she supervises to determine how well that Trial Attorney has met the Best Practices Guidelines with respect to those files. Among the Best Practices were deadlines for drafting and providing certain reports to internal claims clients, with the goal of keeping cases moving and

keeping the client informed. Managing Attorneys also perform quality assurance reviews (“QARs”) every August, and, while the parties do not clarify the nature of the QARs, it is clear (and undisputed) that defendant expects its Trial Attorneys to score at or above 90 on both QARs and on KPI reviews. In 2007, plaintiff’s KPI score was 94.21.

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Greenwood v. Nationwide Mutual Insurance Company, Counsel Stack Legal Research, https://law.counselstack.com/opinion/greenwood-v-nationwide-mutual-insurance-company-ilnd-2019.