Greene v. D.C. Child & Family Services Agency

CourtDistrict of Columbia Court of Appeals
DecidedSeptember 12, 2024
Docket21-CV-0448
StatusPublished

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Opinion

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DISTRICT OF COLUMBIA COURT OF APPEALS

No. 21-CV-0448

CHRISTIAN GREENE, APPELLANT,

V.

DISTRICT OF COLUMBIA CHILD & FAMILY SERVICES AGENCY, APPELLEE.

Appeal from the Superior Court of the District of Columbia (2018-CA-002741-B)

(Hon. Florence Pan, Motions Judge)

(Argued November 28, 2023 Decided September 12, 2024)

F. Douglas Hartnett, for appellant.

Holly M. Johnson, Senior Assistant Attorney General, with whom Karl A. Racine, Attorney General for the District of Columbia (at the time of argument), Caroline S. Van Zile, Solicitor General, Ashwin P. Phatak, Principal Deputy Solicitor General, and Thais-Lyn Trayer, Deputy Solicitor General were on the brief, for appellee.

Tom Devine, of the Government Accountability Project, filed a brief as amicus curiae.

Before BLACKBURNE-RIGSBY, Chief Judge, and BECKWITH and DEAHL Associate Judges. 2

BLACKBURNE-RIGSBY, Chief Judge: The District of Columbia Child &

Family Services Agency (“CFSA”) terminated the employment of its Ombudsman,

Christian Greene, who then filed suit against the District claiming that her

termination violated the District of Columbia Whistleblower Protection Act

(“WPA”). On appeal, Ms. Greene seeks review of the trial court’s grant of summary

judgment to the District. The trial court did not address whether Ms. Greene

reasonably believed that her disclosures revealed unlawful activity at CFSA or

whether the evidence established a causal connection between her allegedly

WPA-protected conduct and her termination. Instead, the trial court found that

Ms. Greene’s disclosures were actually policy disagreements about the role of the

Ombudsman at CFSA and were thus not protected under the statute. Ms. Greene

argues that the trial court overlooked evidence in the record showing that at least

some of the instances she highlighted constituted WPA-protected disclosures. We

hold that Ms. Greene’s disclosures were protected under the WPA. Because we

conclude that Ms. Greene’s disclosures were WPA-protected, we reverse, in part,

the trial court’s grant of summary judgment on the basis that Ms. Greene’s

disclosures were mere policy disagreements. In light of our holding, we remand the

case for the trial court to determine whether there is a genuine dispute of material

fact that Ms. Greene’s disclosures were a cause of her termination. 3

I. Factual 1 and Procedural Background

A. FYAA and CFSA Ombudsman Role

The following facts are taken from the record before us, including

Ms. Greene’s affidavit, which we review in the light most favorable to Ms. Greene

as the nonmoving party. See, e.g., Hsieh v. Formosan Assoc. for Pub. Aff. 316 A.3d

448, 453 (D.C. 2024). Ms. Greene began work for CFSA in 2009, as a Child

Protective Services Investigator. Ms. Greene became Ombudsman at CFSA in

March 2015, a role formed in the wake of the Foster Youth Statements of Rights and

Responsibilities Amendment Act of 2012 (“FYAA”), Foster Youth Rights

Amendment Act of 2012, D.C. Act 19-640, 60 D.C. Reg. 2060 (January 23, 2013)

(adding Title III-C to D.C. Code §§ 4-1301.01-06.01), which required CFSA to

enforce the rights of foster youth and to establish a “mechanism” for receiving and

handling complaints made by youth or on their behalf. D.C. Code § 4-1303.72-74.

The FYAA did not specifically require CFSA to have an Ombudsman on staff, but

1 Ms. Greene’s statement of facts refers us to her seventy-page affidavit for “the most comprehensive and documented reciting of the facts.” The District argues that Ms. Greene’s attempt to incorporate her affidavit into her statement of facts is impermissible in violation of the opening brief’s fifty-page limit. D.C. App. R. 32(a)(6). While it is true that briefs cannot exceed fifty pages, we must consider on appeal of a summary judgment ruling “the entire record in the light most favorable” to Ms. Greene. See, e.g., Samm v. Martin, 940 A.2d 138, 140 (D.C. 2007). Ms. Greene’s affidavit is part of the record, and we reference it in our review. 4

the assistant general counsel who represented CFSA when the FYAA was drafted

and passed agreed with Ms. Green in a February 3, 2016, conversation that the

Ombudsman was the agency’s designated “mechanism” under the FYAA. In part,

the Ombudsman’s role at CFSA was to independently investigate complaints and to

review CFSA actions and decisions to ensure compliance with relevant law, rules,

and regulations. The FYAA also required that CFSA report to the D.C. Council the

number of contacts made to the agency, the number of concerns reported, the number

of investigations performed, and the “trends and issues that arose in the course of

investigating concerns and outcomes of the investigations conducted.”

D.C. Code § 4-1303.74(b)(3).

CFSA’s description of the role described the Ombudsman’s responsibility to

“[r]eview[] CFSA and/or private agency actions and decisions to determine whether

they comply with laws, rules and CFSA policies.” Several years before Ms. Greene

became Ombudsman, CFSA’s professional standards policy document highlighted

the agency’s commitment to addressing external concerns, emphasizing that “the

Ombudsman shall conduct a fact-finding review and analysis of the identified

concern to determine whether [CFSA] has violated any law, policy, standard of

practice or procedure, or whether [CFSA] has unreasonably exercised its authority.” 5

B. Early Reports of FYAA Violations

After months of relying on the practice standards set out by her predecessor,

Ms. Greene reviewed the FYAA legislation for the first time on February 1, 2016.

She immediately gleaned that CFSA was not in compliance with FYAA, and she

reported the violations to her superior, Director Davidson, highlighting the relevant

FYAA provisions, that same day. Ms. Greene also pointed out to Director Davidson

that the 2015 Trend Report—written by the Youth Ombudsman, a separate

position—misrepresented CFSA’s implementation of the statute. Director Davidson

agreed to review her noted concerns.

Ms. Greene sent Director Davidson, a deputy director, and General Counsel

Cory Chandler a proposed policy on February 16, 2016, that would consolidate and

formalize the Ombudsman office and ensure CFSA’s FYAA compliance. This

proposal built on her prior recommendations, approved by Director Davidson, to

move the Youth Ombudsman’s office under her supervision. Ten days later,

Ms. Greene met with the Human Resources Director to update her position

description to include management to make the role more in line with national and

international standards. CFSA solicited applications for the updated position,

requiring Ms. Greene to apply in order to remain Ombudsman. Ms. Greene was

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