GreatAmerica Financial Services Corporation

CourtCourt of Appeals of Iowa
DecidedApril 1, 2020
Docket19-0491
StatusPublished

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Bluebook
GreatAmerica Financial Services Corporation, (iowactapp 2020).

Opinion

IN THE COURT OF APPEALS OF IOWA

No. 19-0491 Filed April 1, 2020

GREATAMERICA FINANCIAL SERVICES CORPORATION, Plaintiff-Appellee,

vs.

NATALYA RODIONOVA MEDICAL CARE, P.C., Defendant-Appellant. ________________________________________________________________

Appeal from the Iowa District Court for Linn County, Lars G. Anderson,

Judge.

The defendant appeals an adverse summary judgment ruling in this breach-

of-contract action. REVERSED AND REMANDED.

Larry J. Thorson of Ackley, Kopecky & Kingery, L.L.P., Cedar Rapids, for

appellant.

Randall D. Armentrout and Leslie C. Behaunek of Nyemaster Goode, P.C.,

Des Moines, for appellee.

Considered by Bower, C.J., and Greer and Ahlers, JJ. 2

BOWER, Chief Judge.

GreatAmerica Financial Services Corporation (GreatAmerica) seeks to

enforce a “hell or high water” clause against an entity, Natalya Rodionova Medical

Care, P.C. (NRMC), which has submitted evidence the signature on the financing

contract is a forgery and that it did not accept or ratify the Agreement. Because

GreatAmerica has not proved ratification of the Agreement as a matter of law, we

reverse and remand for further proceedings.

I. Background Facts and Proceedings.

GreatAmerica is an Iowa corporation with its principal place of business in

Cedar Rapids, Iowa. GreatAmerica provides financing for business equipment

and/or software for commercial use.

NRMC is a professional corporation with its practice located in New York

City, New York. The sole shareholder of the corporation is Dr. Natalya Rodionova,

a licensed physician.

The “Agreement” GreatAmerica asserts has been breached is reproduced

in its entirety below:1

1 The quality of the copy of the Agreement is very poor. As best as we can make out, the Agreement purports to require sixty-three monthly payments of $999.00 for “Kyocera copier 4002i–2pcs–sp#W376Z03025/WL376Z02961 Grandstream phone system–1” provided by New York Digital Products Inc. (New York Digital). 3

GreatAmerica sent monthly invoices to NRMC beginning October 30, 2017.

According to GreatAmerica records, NRMC made four payments to GreatAmerica.

The first payment was by check in the amount of $1157.17 from the bank account 4

of NRMC dated “11/4/17” with the notation “office internet phone/fax etc” on the

memo line. Additional payments as noted in a GreatAmerica “payment history

report” were made on January 23 ($2355.24), March 29 ($2233.64), and May 21,

2018 ($2607.44).2

On May 17, 2018, Dr. Rodionova sent an email to Tim McEowen 3

concerning an April 23, 2018 invoice:

Tim! Tony Barro and New York Digital betrayed me and broke the[ir] responsibility to me My services got interrupted, in both offices, because he (they) did not pay their bills I moved back with Verizon and Cable vision. You can pick up your phones. I cannot use them. If you want, and give me a fair price on used printers/ faxes, I will purchase them from your company. Let me know, how you want to approach it. Sorry, Ny Digital turned out to be criminals and a fraud. Let’[s] take everything into consideration, so I could pay you for equipment, if you are looking to sell it I am willing to buy. I am not looking to lease. That is out of the equation. Thank you. Respectfully, Dr Rodionova. Ps. The last 2 invoices send to Tony Barro. He was swearing, he will pay them. I have it in writing and witnesses. For all the damage he caused to my company.

On July 26, 2018, GreatAmerica sued NRMC, alleging “NRMC breached

the Agreement by failing to make the required payments.” GreatAmerica also

2The May 21 payment was authorized by Dr. Rodionova by telephone. 3According to an interrogatory answer, McEowen is an employee of GreatAmerica who “had communications with Defendant regarding late payments and buyout quote.” 5

asserted a claim of unjust enrichment because “NRMC is in possession of the

equipment financed by GreatAmerica.”

NRMC denied the allegations of the complaint and affirmatively asserted

(1) GreatAmerica “has unclean hands in that [it] knew or should have known that

New York Digital . . . had a history of not performing its obligations with regard to

sales of equipment to its customers, yet [GreatAmerica] continued to finance said

sales”; (2) no authorized person of NRMC signed the Agreement; and (3) the

representative of New York Digital “fraudulently induced [NRMC] to enter into a

contract that was financed by GreatAmerica.” The answer was accompanied by

an affidavit by Dr. Rodionova, which provides in part:

I did not sign the document which is attached to the Petition by GreatAmerica . . . and I have not signed any document with GreatAmerica Leasing. To the extent that the document purports to have my signature, it is a forgery. The representative from New York Digital Products created accounts in my name that were not authorized by me.

On January 18, 2019, GreatAmerica sought summary judgment, arguing it

did not matter if “no authorized person of the defendant signed” the Agreement

because under Iowa law, “NRMC ratified the Agreement by accepting the

equipment and making seven monthly payments. Having ratified the Agreement,

the plain language in the Agreement that it is “non-cancelable” must be enforced

as a standard “hell or high water clause.”

As support for its contention that NRMC accepted and used the equipment,

GreatAmerica filed the affidavit of Steve Louvar:

I am employed as a litigation specialist for [GreatAmerica.] The information set forth in this Affidavit is based on my personal knowledge and my review of GreatAmerica’s business records. 6

.... On October 23, 2017, GreatAmerica employee, Katy Mulherin, performed a telephone verification with NRMC Employee Melissa Santiago. Exhibit 2 is a true and accurate copy of the Equipment Inspection/Verification. Santiago confirmed that the equipment had been installed and was working.

Exhibit 2 is copied here:

In response, NRMC asserted the “handwritten part of Plaintiff’s Exhibit 2

does not confirm the year that the person supposedly called” and “[t]here is no

indication that equipment is working.” In a February 5, 2019 affidavit, Dr.

Rodionova averred: 7

(4) I dealt with New York Digital Products, Inc. with regard to certain equipment that New York Digital Products, Inc. was supposed to provide. I did not sign any agreement with GreatAmerica Financial Services Corporation or GreatAmerica Leasing. No one in my office was authorized to sign any agreement with GreatAmerica Financial Services Corporation or GreatAmerica Leasing. (5) There is what looks like an initial on an agreement with GreatAmerica that has been provided to me since this lawsuit has been filed. That is not my signature. (6) No agreement was ever signed with me or New York Digital Products, Inc. and as a matter of fact I parted ways with New York Digital Products, Inc. because of their actions with regard to the proposal they gave me concerning certain phone and copier equipment and their actions thereon. .... (8) The equipment dropped off at my offices by New York Digital Products, Inc. was used equipment and was not something I would purchase or finance from anybody. (9) Melissa Santiago is not authorized to act on behalf of the corporation, is not authorized to accept delivery of equipment or make any determination as to whether or not payment is due and owing to anyone from the Defendant corporation, and is not authorized to determine if any equipment meets my corporation’s needs or standards.

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