GRAY v. AUTO ZONE, a foreign profit corporation

CourtDistrict Court, E.D. Michigan
DecidedJanuary 4, 2022
Docket2:20-cv-12261
StatusUnknown

This text of GRAY v. AUTO ZONE, a foreign profit corporation (GRAY v. AUTO ZONE, a foreign profit corporation) is published on Counsel Stack Legal Research, covering District Court, E.D. Michigan primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
GRAY v. AUTO ZONE, a foreign profit corporation, (E.D. Mich. 2022).

Opinion

UNITED STATES DISTRICT COURT EASTERN DISTRICT OF MICHIGAN SOUTHERN DIVISION NAYONN GRAY, Plaintiff, Civil Action No. 20-CV-12261 vs. HON. BERNARD A. FRIEDMAN AUTOZONERS LLC and NICHOLAS ISLES, Defendants. _____________________/ OPINION AND ORDER GRANTING DEFENDANTS’ MOTIONS FOR SUMMARY JUDGMENT This matter is presently before the Court on defendants’ motions for summary judgment. (ECF Nos. 21, 30). Plaintiff has responded to each and defendants have replied. Pursuant to E.D. Mich. LR 7.1(f)(2), the Court shall decide these motions without a hearing. For the reasons stated below, the Court shall grant both motions. This is a civil rights case. Plaintiff is a 22-year-old African-American male and a Michigan resident. (ECF No. 1, ¶¶ 1, 12). Defendant AutoZoners LLC (“AutoZone”) is a corporation headquartered in Tennessee and organized in Delaware. (Id., ¶ 2). Defendant Nicholas Isles is a former assistant store manager at AutoZone store #2256, which is located in Lincoln Park, Michigan. (Id., ¶¶ 3, 13; ECF No. 30, PageID.805). Plaintiff’s complaint contains four claims: (1) denial of equal rights, in violation of 42 U.S.C. § 1981; (2) denial of public accommodation, in violation of Michigan’s Elliott-Larsen Civil Rights Act (“ELCRA”), MICH. COMP. LAWS § 37.2302; (3) negligent supervision, in violation of Michigan common law; and (4) intentional infliction of emotional distress, also in violation of Michigan common law. (ECF No. 1, ¶¶ 35-69). I. Background Plaintiff alleges that on May 9, 2020, he purchased a Valuecraft car battery (“the battery”) from AutoZone store #2256. (ECF No. 22-2 (Gray Dep.), PageID.411). This product is protected by a one-year warranty that excludes damage caused by “misuse, abuse, other faulty parts, improper installation or off-road, commercial or marine use.” (ECF No. 30-5 (Warranty Pol’y),

PageID.991). There is no limit to the number of exchanges a customer may request under the warranty. Prior to August 7, 2020, plaintiff returned to AutoZone store #2256 three times, on May 11, July 1, and July 22, to request a new battery under the warranty exchange policy. (ECF No. 30-6 (Pl.’s Warranty Hist.), PageID.993). He received a new battery each time. (Id.). However, on August 7, 2020, when plaintiff returned to the store to request a fourth warranty exchange on the battery, his request was denied by then assistant store manager Isles. (ECF No. 1, ¶ 15). Isles stated that prior to testing the battery, he “review[ed] [plaintiff’s] warranty file, and . . . told him that unfortunately, I would not be able to process a warranty exchange for him because he had already availed himself of the warranty repeatedly and I was not going to grant an

additional warranty exchange.” (ECF No. 21-2 (Isles Dep.), PageID.224-25). Isles added that “the extensive warranty history was indicative of a different problem with Mr. Gray’s vehicle, and that . . . it was indicative of some use for the battery other than the intended use.” (Id., PageID.225). Isles “advised Plaintiff that he thought the alternator might be the issue or that Plaintiff might be using a sound system that the battery could not support.”1 (ECF No. 21, PageID.157; ECF No. 22, PageID.381). In response, plaintiff told Isles that “he felt he was being denied a battery exchange

1 According to defendants’ records, plaintiff returned to AutoZone on August 8, 2020, upgraded his Valuecraft battery for a Duralast Gold battery, and purchased a Duralast Gold alternator. (ECF No. 21-3 (Gray Dep.), PageID.301-04, 339). Plaintiff did not confirm or deny returning to the store or making these purchases. (Id.). 2 under the warranty due to his race.” (ECF No. 22, PageID.383). The resulting argument between plaintiff and Isles culminated in plaintiff recording a short video of Isles on his cellphone. Plaintiff allegedly wanted Isles “on video saying that [he could not] return the battery.” (ECF No. 22-2 (Gray Dep.), PageID.435). Isles responded by stating “put me on Facebook, I’m the white power

oppressor.” (ECF No. 21, PageID.158; ECF No. 21-2 (Isles Dep.), PageID.233-34).2 There were other customers in the store during this exchange, one of whom later told plaintiff that he should “call in on” the incident. (ECF No. 22-2 (Gray Dep.), PageID.434). Instead of providing plaintiff with another new battery on August 7, Isles offered to charge the battery. If the battery could not be charged, Isles said that he would honor the warranty and provide plaintiff with a new battery. (ECF No. 22-2 (Gray Dep.), PageID.432-33). Isles indicated that the battery “tested completely charged” when it was returned to plaintiff (ECF No. 21-2 (Isles Dep.), PageID.246), although plaintiff could not recall whether it was charged. (ECF No. 22-2 (Gray Dep.), PageID.433). Plaintiff adds that defendant Isles misled him about the time it

would take for the battery to fully charge, causing plaintiff to return to the store “several times over

2 The twelve second cellphone video, which plaintiff included in his response brief as Exhibit K (ECF No. 27), captured the following exchange between plaintiff and Isles: Gray: I just wanted to get you saying that, you know? And what’s your name? Isles: My name is Nicholas Isles. Yeah. Put me on Facebook, the white power oppressor, man. Gray: White power? Isles: Go ahead. 3 the span of almost four hours.” (ECF No. 1, ¶¶ 21-27). Plaintiff alleges that when the battery was re-installed in his car, it did not work. (ECF No.22, PageID.387). Plaintiff further alleges that “other employees of Defendants witnessed the racist remarks [and] denial[] and delay of service to Plaintiff, and failed to step in to provide Plaintiff the

service that is afforded to others that are not black.” (ECF No. 1, ¶ 29). Plaintiff adds that he and his mother “reported Defendants’ conduct to their Corporate Office, including but not limited to, emails and a phone conversation, however even then Defendant AutoZone tried to excuse its manager’s conduct” and took no further action. (Id., ¶¶ 30-31). In an investigation conducted by AutoZone following the filing of this lawsuit, Isles acknowledged that his recorded statement “was combative” and that he “should have been calmer.” (ECF No. 22-10, PageID.724). However he denied any racial animus behind the remark. Isles argued that his statement “was an acknowledgment that [plaintiff] had accused [him] of racism (discrimination), but [it was] not actually an admission of such.” (Id.). Rather, it “was deeply

sarcastic.” (Id.). Defendant Isles was discharged on September 19, 2020, for speaking to the press about plaintiff’s lawsuit, in violation of AutoZone’s media policy. (ECF No. 30, PageID.831). Plaintiff contends that “Defendants’ racist conduct constitutes clear and blatant discrimination towards Plaintiff on the basis of his race” and “caused Plaintiff to suffer, among other things, loss of confidence, mental anguish, embarrassment, and extreme emotional distress.” (ECF No. 1. ¶¶ 33-34). Defendants presently seek summary judgment on all of plaintiff’s claims. II. Abandonment of Negligent Supervision Claim (Count III) As a threshold matter, “a party may abandon claims by failing to address or support

them in a response to a motion for summary judgment.” Bauer v. Cnty. of Saginaw, 111 F. Supp. 3d 4 767, 782 (E.D. Mich. 2015) (citing Clark v. City of Dublin, Ohio, 178 F. App’x 522, 524-25 (6th Cir. 2006)). See also Cruz v. Capital One, N.A., 192 F. Supp. 3d 832, 838-39 (E.D. Mich. 2016) (“A plaintiff abandons undefended claims.”). Here, plaintiff has failed to defend Count III – negligent supervision, in violation of Michigan common law.

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