Goodway Group, Inc. v. Rachel Pakzadeh

CourtDistrict Court, D. Kansas
DecidedMarch 30, 2026
Docket2:24-cv-02528
StatusUnknown

This text of Goodway Group, Inc. v. Rachel Pakzadeh (Goodway Group, Inc. v. Rachel Pakzadeh) is published on Counsel Stack Legal Research, covering District Court, D. Kansas primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Goodway Group, Inc. v. Rachel Pakzadeh, (D. Kan. 2026).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF KANSAS

GOODWAY GROUP, INC.,

Plaintiff,

v. Case No. 24-cv-2528-EFM

RACHEL PAKZADEH,

Defendant.

MEMORANDUM AND ORDER Plaintiff Goodway Group, Inc. (“Goodway”) accuses its former employee, Defendant Rachel Pakzadeh, of breaching the confidentiality and non-solicitation provisions of her Employment Agreement. Currently before the Court are the parties’ cross-motions for summary judgment (Docs. 54 and 58). As set forth in more detail below, the Court grants Pakzadeh’s Motion for Summary Judgment and denies Goodway’s Motion for Summary Judgment. I. Factual Procedural Background1 Goodway is a digital media and marketing services firm with its principal place of business in New York. Pakzadeh began working for Goodway as an Account Coordinator in late 2012. On November 18, 2012, Pakzadeh executed an Employment Agreement with Goodway that contains

1 Unless otherwise noted, the facts set forth in this section are uncontroverted. confidentiality and non-solicitation restrictions. The Employment Agreement defines Confidential Information and Trade Secrets as follows: ‘Confidential Information and Trade Secrets’ includes, but is not limited to, all manuals, books, training materials, forms and procedures, instructions, policies, customer lists, price lists, marketing plans and strategies, financial information, and/or other entities or opportunities, software and documents relating to any of the foregoing, and other written and oral materials which are related to the business of the Company and the confidentiality of which the Company attempts to maintain with reasonable efforts and which the Company has not released to the general public.

The Employment Agreement’s confidentiality provision further states that Pakzadeh may not use or disclose the Confidential Information and Trade Secretes at any time except as required in the course of her employment with Goodway. It further states that all documents Pakzadeh created during the course of her employment were Goodway’s property and not to be shared with a third party. In addition, the Employment Agreement contains a non-solicitation provision that prohibits Pakzadeh from contacting, soliciting, attempting to solicit, or causing to be solicited Goodway’s clients or employees for a period of one year following her termination. Pakzadeh’s employment with Goodway ended on September 13, 2024. At the time, she held the position of Senior Director, Client Experiences. Pakzadeh received positive performance reviews and had no disciplinary actions during her time with Goodway. On September 16, 2024, Pakzadeh began a new job at AI Digital. This case arises out of Pakzadeh’s conduct shortly before she resigned from Goodway and the beginning of her new position with AI Digital. A. Pakzadeh interviews with AI Digital and sends documents to the company. On August 16, 2024, Pakzadeh interviewed with AI Digital’s co-founder, Elizabeth Bortnikova. After the interview, Pakzadeh shared the following documents via email with Bortnikova: a “health check” document, written definitions for the numerical rankings on the health check document, and a client survey she used at Goodway to monitor client satisfaction.

The parties do not differentiate between these documents in their briefs and collectively refer to them as the “health check” documents. Goodway’s corporate representative, Amy Krauss, testified that she took the “health check” documents from her previous employer and gave it to Pakzadeh to use. Pakzadeh testified that she used her general knowledge of the industry to modify them. The “health check” documents contain references to Strategic America, one of Goodway’s clients. Specifically, the document mentions that Strategic America’s niche is multichannel local businesses and that Strategic America believes Goodway’s project deadlines are not fair or realistic. Goodway considers both pieces of information about Strategic America to be confidential

information. Pakzadeh has not consulted or used the health check document in her role at AI Digital, and AI Digital also has not used the documents. B. Pakzadeh downloads documents from her work laptop to a USB device. On the same day she interviewed with AI Digital, Pakzadeh downloaded her personal folder from Goodway’s Egnyte system (the company’s storage system) and copied it onto an external USB device. Shortly thereafter, Pakzadeh received an “unusual access” email from Technology Business Solutions (“TBS”), which is the group that handles technical issues for Goodway. The email indicated that there had been unusual activity on her computer in that it showed a significant number of documents were accessed, viewed, or downloaded. Pakzadeh flagged the email as a phishing attempt, but TBS confirmed it was legitimate. Pakzadeh then emailed TBS to ask what the email meant. No one at TBS responded to her email, so Pakzadeh concluded that nothing was required in response to the “unusual access” email. What Pakzadeh did not know is that her desktop automatically backed up to her private folder, and thus she had

copied her entire desktop to her USB device. Later, Goodway’s information security manager acknowledged that TBS “dropped the ball” on communication with Pakzadeh in that it did not respond to whether she needed to do something in response to the “unusual access email.” During her tenure at Goodway, and particularly as she prepared to onboard her replacement before departing from Goodway, Pakzadeh frequently downloaded documents from Egnyte to her desktop so she could work offline in alternate locations. Goodway did not consider this an improper practice. On October 11, 2024, Goodway sent Pakzadeh a letter demanding that she preserve the information she downloaded from Goodway before her resignation so that an analysis could be

completed of what was taken and used. After receiving the letter, Pakzadeh checked the USB device she had used to copy her personal folder and saw that it contained a folder labeled “desktop.” The “desktop” folder contained Goodway documents that were on her desktop. Pakzadeh immediately deleted the folder. C. Pakzadeh begins working at AI Digital. During the first couple months of her employment at AI Digital, Pakzadeh emailed and met with several people from Strategic America. For example, in October of 2024, Pakzadeh traveled to Des Moines, Iowa, along with former Goodway employee Amy O’Hara. During the trip, Pakzadeh met with several Strategic America employees for dinner and attended a meeting between AI Digital and Strategic America to discuss AI Digital’s capabilities. Pakzadeh contends that her purpose for going on the trip was primarily social, while Goodway contends that Pakzadeh’s purpose was to use the relationship she developed with Strategic America at Goodway to sell AI Digital’s expertise. During the visit to Des Moines, Pakzadeh also had coffee with Andi McIlwee, a Media

Strategist, from Rooster—another Goodway client. Goodway has no actual knowledge of what Pakzadeh and McIlwee discussed during this meeting. Pakzadeh contends that it was a purely social meeting. As part of her work with AI Digital, Pakzadeh also contacted representatives from 360 Group, John Deere, and VML, and she attended a client meeting with John Deere. These companies are also Goodway clients. On December 11, 2024, AI Digital directed that Pakzadeh be removed from all correspondence related to Rooster, Strategic America, John Deere, VML, and 360 Group, the main client accounts Goodway was concerned about. D. This Litigation

On November 15, 2024, Goodway filed this lawsuit asserting two breach of contract claims.

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