Goode v. Nuance Communications, Inc.

District Court, N.D. Oklahoma·Decided February 5, 2020·No. 4:17-cv-00472·Unknown

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE NORTHERN DISTRICT OF OKLAHOMA

JENNIFER GOODE and KANDI FREY, ) individually, and on behalf of all others ) similarly situated, ) ) Plaintiffs, ) Case No. 17-CV-00472-GKF-JFJ ) v. ) ) NUANCE COMMUNICATIONS, INC., ) and NUANCE TRANSCRIPTION ) SERVICES, INC., ) ) Defendants. ) OPINION AND ORDER This matter comes before the court on the Application to Amend the Second Amended Complaint [Doc. 148] of plaintiffs Jennifer Goode and Kandi Frey, as well as the Motion to Strike Expert Report of Leah Wietholter [Doc. 151] of defendants Nuance Communications, Inc. and Nuance Transcription Services, Inc. For the reasons discussed below, plaintiffs’ motion to amend is denied, and defendants’ motion to strike expert report is granted. I. Background and Procedural History Plaintiffs and members of the putative collective/class are current and/or former non- exempt medical transcriptionists, or medical language specialists (“MLS employees”), employed by Nuance Transcription Services, Inc., a wholly owned subsidiary of Nuance Communications, Inc. On August 25, 2017, plaintiff Jennifer Goode initiated this litigation by filing the Complaint. [Doc. 2]. On September 14, 2017, prior to defendants filing a responsive motion or pleading, Goode and plaintiff Kandi Frey filed the First Amended Complaint. [Doc. 9]. On December 1, 2017, defendants filed a Partial Motion to Dismiss the First Amended Complaint. [Doc. 26]. Rather than filing a response to that motion, on December 21, 2017, plaintiffs filed a Second Amended Complaint with the written consent of defendants pursuant to FED. R. CIV. P. 15(a)(2).1 The Second Amended Complaint asserted four causes of action: (1) failure to provide compensation for mandated rest periods under the Fair Labor Standards Act (“FLSA”), 29 U.S.C.

§ 201, et seq.; (2) violation of the Massachusetts Payment of Wages Act, MASS. GEN. LAWS ch. 149, § 148 et seq. and the Massachusetts Overtime Law, MASS. GEN. LAWS ch. 151, § 1A et seq.; (3) breach of contract; and (4) fraud. With respect to the Massachusetts statutory claim, breach of contract, and fraud, the Second Amended Complaint sought Rule 23 class certification as to three subclasses: 1. All of defendants’ current and former MLSs who worked at any time during the six (6) years before the filing of the original Complaint to the present who were not paid for at least one mandated rest period of less than 20 minutes;

2. All of defendants’ current and former MLSs who worked at any time during the six (6) years before the filing of the original Complaint to the present who were paid an hourly wage that was artificially reduced by defendants, by including rest periods to determine line production per hour.

3. All of defendants’ current and former MLSs who worked at any time during July 2017 who were not paid incentive compensation pursuant to a nation-wide company policy and agreement.

[Doc. 29, ¶ 58 (emphasis added)]. Defendants moved to dismiss the Massachusetts statutory wage and overtime claim and fraud claim [Doc. 42], and the court granted the motion. [Doc. 51]. Thus, only the FLSA and breach of contract claims remain.

1 Both the First Amended Complaint and Second Amended Complaint included four defendants: Nuance Communications, Inc.; Nuance Transcription Services, Inc.; Transcend Services d/b/a Nuance Transcription Services, Inc.; and Transolutions, Inc. [Doc. 9; Doc. 26]. During a January 12, 2018 Scheduling Conference, based on representations from defense counsel and no objection from plaintiffs’ counsel, the court terminated Transcend Services and Transolutions, Inc. as parties. [Doc. 40]. On July 24, 2018, the court conditionally certified the FLSA claim as a collective action pursuant to 29 U.S.C. § 216(b), limited to the following: Current and former MLS employees of Defendants who worked at any time during the period beginning July 23, 2015, and ending July 23, 2018:

1. Who were not compensated for rest periods and worked more than 40 hours in a workweek when the rest periods are included;

AND/OR

2. Who worked more than 40 hours in a workweek, inclusive of rest periods, and earned incentives during such workweeks that were not calculated into the overtime rate and/or were not paid on the regularly scheduled payroll date after the incentives were earned.

[Doc. 54 (emphasis added)]. The court approved the FLSA Conditional Certification Notice on August 7, 2018, which provided for an opt-in period of August 23, 2018 to October 22, 2018. [Doc. 57]. Over 800 persons joined as opt-in plaintiffs during the opt-in period. On August 3, 2018, the court entered the first Class Certification Scheduling Order. It included a September 4, 2018 deadline for motions for joinder of additional parties and/or amendment to the pleadings. [Doc. 55]. On March 1, 2019, the parties jointly moved to extend the deadlines included in the Class Certification Scheduling Order. [Doc. 98]. At that time, the deadline to amend pleadings had lapsed, and the parties did not seek entry of a new deadline. [Id.]. The court granted the motion, and entered the proposed Amended Class Certification Scheduling Order submitted jointly by the parties. [Doc. 100]. The Amended Scheduling Order stated “N/A” with respect to the deadline for motions for joinder of additional parties and/or amendment to the pleadings. [Id.]. The order included a September 23, 2019 deadline for class certification discovery. [Id.]. On September 27, 2019, defendant moved to stay the deadline for the motion to decertify until three (3) weeks after resolution of defendants’ then-pending Expedited Motion for Sanctions or to Compel Discovery Responses of Opt-Ins. [Doc. 112]. The court denied the motion to stay, but extended the remaining scheduling order deadlines by thirty (30) days. [Doc. 113]. The Second Amended Class Certification Scheduling Order stated “N/A” with respect to the deadline for motions for joinder or amendment to the pleadings, as well as the deadline for class certification

discovery. [Id.]. Pursuant to the Second Amended Class Certification Scheduling Order, the deadline for motions for decertification was November 7, 2019, and the hearing on the motion for decertification was set for January 13, 2020 at 1:30 p.m. [Id.]. Defendants timely filed their motion for decertification on November 7, 2019 [Doc. 125], and the court held the hearing on the motion on January 13, 2020. [Doc. 147]. During the hearing, the court questioned plaintiffs’ counsel as to whether plaintiffs’ proposed damages calculation included nonproductive time that was not a rest break, such as certain administrative time, which was not the subject of this lawsuit. Plaintiffs’ counsel admitted that the Second Amended Complaint, the operative pleading in this matter, “is focused on rest breaks.” [Doc. 150, p. 17:7- 15]. When plaintiffs’ counsel continued to press the issue of administrative and other non-

productive time apart from rest breaks, the court questioned plaintiffs’ counsel: “So to that extent, you’re asking me to essentially allow another amendment of the complaint to focus on all nonproductive time as opposed to just rest breaks?,” to which plaintiffs’ counsel responded in the affirmative. [Id. at p. 21:18-23]. During the hearing, defendants’ counsel stated their objection “to plaintiffs amending their complaint at this late stage of the litigation.” [Id. at p. 26:23-25].2 Four days later, on January 17, 2020, plaintiffs filed the motion to amend. In the motion, plaintiffs expressly seek leave to amend “to plead more detailed allegations as to the unpaid

2 Plaintiffs’ application for leave to amend includes a summation of the hearing that differs from the court’s recollection, as well as the official transcript.

Free access — add to your briefcase to read the full text and ask questions with AI

Goode v. Nuance Communications, Inc., (N.D. Okla. 2020).

Goode v. Nuance Communications, Inc. (Goode v. Nuance Communications, Inc.) — published by Counsel Stack Legal Research, free access to 12M+ legal documents.

Related

Foman v. Davis
371 U.S. 178 (Supreme Court, 1962)
Zenith Radio Corp. v. Hazeltine Research, Inc.
401 U.S. 321 (Supreme Court, 1971)
Minter v. Prime Equipment Co.
451 F.3d 1196 (Tenth Circuit, 2006)
Neiberger v. FED EX GROUND PACKAGE SYSTEM, INC.
566 F.3d 1184 (Tenth Circuit, 2009)
Arnold Chapman v. First Index, Incorporated
796 F.3d 783 (Seventh Circuit, 2015)
Daniel Campbell v. City of Los Angeles
903 F.3d 1090 (Ninth Circuit, 2018)
Tesone v. Empire Marketing Strategies
942 F.3d 979 (Tenth Circuit, 2019)
Pumpco, Inc. v. Schenker International, Inc.
204 F.R.D. 667 (D. Colorado, 2001)
Dag Enterprises Inc. v. Exxon Mobil Corp.
226 F.R.D. 95 (District of Columbia, 2005)