Goldenberg v. TransUnion, LLC

CourtDistrict Court, E.D. New York
DecidedAugust 1, 2025
Docket1:23-cv-09514
StatusUnknown

This text of Goldenberg v. TransUnion, LLC (Goldenberg v. TransUnion, LLC) is published on Counsel Stack Legal Research, covering District Court, E.D. New York primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Goldenberg v. TransUnion, LLC, (E.D.N.Y. 2025).

Opinion

UNITED STATES DISTRICT COURT EASTERN DISTRICT OF NEW YORK RUCHEL GOLDENBERG, MEMORANDUM & ORDER Plaintiff, 23-CV-9514 (NGG) (LKE) -against- TRANSUNION, LLC and EQUIFAX INFORMATION SERVICES LLC, Defendants.

NICHOLAS G. GARAUFIS, United States District Judge. Plaintiff Ruchel Goldenberg brings this action against Defendants TransUnion, LLC (“TransUnion”) and Equifax Information Ser- vices, LLC (“Equifax”) (collectively, “Defendants”) alleging violations of the Fair Credit Reporting Act (““FCRA”), 15 U.S.C. § 1681, et. seq. (Complaint (“Compl.”) (Dkt. 1).) Pending before the court is Defendants’ fully briefed motion for judgment on the pleadings pursuant to Federal Rule of Civil Procedure 12(c). (See Defendants’ Motion for Judgment on the Pleadings (“Mot.”) (Dkt. 37-1); Plaintiffs Opposition to Defendants’ Motion for Judgment on the Pleadings (“Opp.”) (Dkt. 38); Defendants’ Re- ply in Support of Their Motion for Judgement on the Pleadings (“Reply”) (Dkt. 39).) For the reasons that follow, Defendants’ motion for judgment on the pleadings is GRANTED in part and DENIED in part.

I. BACKGROUND A. Factual Background! This dispute centers around allegedly inaccurate credit reports furnished by the Defendants in response to late payments or out- standing balances on Plaintiffs payment accounts with Honda, Webbank/Dell (“Webbank”), and JP Morgan Chase (“Chase”). The court summarizes the factual allegations as to each payment account in turn. 1. Honda Account In March 2023, Plaintiff opened an account with Honda to fi- nance her Honda car payments. (Mot. at 1; Opp. at 1.) Plaintiff set up autopay on this account to “ensure timely monthly pay- ments.” (Compl. { 18.) At some point thereafter, Plaintiff reviewed her credit report and discovered that Honda “was re- porting late payment notations.” (Ud. □ 20.) Plaintiff “immediately” contacted Honda to inquire about the late pay- ment notations, whereupon a Honda representative informed Plaintiff via telephone that there “was an issue with autopay” even though Plaintiff had sufficient funds in her account. Ud. 1% 21-23.) The Honda representative told Plaintiff that the autopay issue “was resolved” and that “there should be no further issues” moving forward. Ud. { 26.) Plaintiff paid the outstanding bal- ance, and the Honda representative told Plaintiff that “she would not be marked late on her credit reports.” Ud. {4 25, 27.) Nevertheless, Defendants prepared and issued credit reports re- flecting the late payment notations. (id. { 28-29.) Specifically, both Equifax and TransUnion marked Plaintiff as 30 days late in May 2023; Equifax also listed her as 60 days late in June 2023.

1 The following facts are drawn from the Complaint and, for purposes of this motion for judgment on the pleadings, are assumed to be true. See Latner v. Mount Sinai Health Sys., Inc., 879 F.3d 52, 54 (2d Cir. 2018).

Ud. 44 33-34.) Plaintiff notified Defendants of the disputed inac- curacy in letters dated July 24, 2023, which “explained the reason why she should not be marked late.” (Id. 14 35-36.) TransUnion responded to the letter but did not conduct an inves- tigation; Equifax did not respond. (id. 44 37-39.) 2. Webbank Account Defendants also prepared and issued credit reports? reflecting “an inaccurate outstanding balance” on Plaintiffs Webbank Ac- count. (Id. § 41.) After noticing the alleged inaccuracy, Plaintiff informed Defendants via letter that she “was making all [her] payments on time, but [Webbank] kept returning [her] ACH’s.” (April 3, 2023 Letter to TransUnion (Dkt. 37-1) at ECF pp. 20- 22; April 3, 2023 Letter to Equifax (Dkt. 37-1) at ECF pp. 23-25 (collectively, “April 2023 Letters”).)? According to Plaintiff, alt- hough Webbank eventually accepted the payments, they “went through .. . way after the due date.” (April 2023 Letters at ECF pp. 21, 24.) Thus, Plaintiff informed the Defendants, the “ac- count[s] w[ere] paid off’ and she “should not be reported as late or as having a balance.” Ud. at ECF pp. 21, 24.)

2 Plaintiff does not identify the credit reports affected by her allegedly in- accurate Webbank Account balance. (See Compl. 4 41.) 3 The April 2023 Letters are not appended to or otherwise referenced in the Complaint; rather, Defendants included the Letters as attachments to their motion for judgment on the pleadings. (See Compl. {{ 40-41; April 2023 Letters.) The court may consider the April 2023 Letters in adjudicat- ing Defendant’s motion because the Letters are “documents possessed by or known to the plaintiff and upon which [she] relied in bringing the suit.” ATSI Commce’n, Inc. v. Shaar Fund, Ltd., 493 F.3d 87, 98 (2d Cir. 2007). In particular, the April 2023 Letters are signed by Plaintiff and discuss in greater detail the Webbank- and Chase-related allegations in the Com- plaint. (Compl. 94 40-41; April 2023 Letters.) As such, the court will consider these documents in deciding Defendant’s motion.

3. Chase Account Finally, TransUnion prepared and issued credit reports* reflect- ing an “inaccurate late payment notation for September 2022 on [Plaintiffs] JPMCB [Chase] Card.” (Compl. § 40; April 2023 Let- ters.) In the same April 2023 Letters, Plaintiff notified Defendants that their respective credit reports marked her as late on an $8 interest charge despite the fact that she “settled a dispute with [Chase] through verbal communication” and Chase “forgave and rendered null and void” the interest payment. (April 2023 Letters at ECF pp. 21, 24.) B. Procedural History Plaintiff filed this action against Defendants on December 27, 2023, alleging willful and negligent violation of the FCRA.° (Compl. {9 57, 64.) Plaintiff alleges that Defendants willfully vi- olated Section 1681e of the FCRA by “failing to establish or to follow reasonable procedures to assure maximum possible accu- racy in the preparation of the credit report and credit files that [Defendants] maintained concerning the Plaintiff.” id. € 58.) Ad- ditionally, Plaintiff alleges that Defendants negligently violated Section 1681i(a) of the FCRA by “failing to delete inaccurate in- formation from the credit file of the Plaintiff after receiving actual notice of such inaccuracies and conducting reinvestigation and by failing to maintain reasonable procedures with which to verify

4 Plaintiff does not identify the credit reports affected by her allegedly in- accurate Chase Account balance. (See Compl. 4 40.)Additionally, the Complaint alleges that the Chase-related inaccuracy appeared on TransUn- ion’s and Experian Information Solutions, Inc.’s (“Experian”) credit reports; the Complaint makes no mention of Equifax in connection with the Chase Account. (Id.) 5 Plaintiff also sued Experian; however, the court terminated Experian as a Defendant on July 2, 2024 pursuant to a joint stipulation of dismissal. (See Joint Stipulation of Dismissal as to Experian Information Solutions, Inc. (Dkt. 32).)

the disputed information in the credit file of the Plaintiff.” dd. { 65.) As to the Honda Account, Plaintiff alleges that “Honda’s report- ing [was] materially misleading” because the late payment was “due to a problem beyond her control,” and she “should not bear the liability of correcting any errors that occur on Honda’s end related to the autopay platform.” (Id. 4 30-32.) As to the Web- bank and Chase Accounts, Plaintiff claims that Defendants issued credit reports reflecting “an inaccurate outstanding balance” on her Webbank Account and an “inaccurate late payment” on her Chase Account. (Id.

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Goldenberg v. TransUnion, LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/goldenberg-v-transunion-llc-nyed-2025.