IN THE MISSOURI COURT OF APPEALS WESTERN DISTRICT GLENDA KIRKENDOLL, ) Appellant, ) ) v. ) WD85388 ) AUTO-OWNERS INSURANCE ) FILED: November 15, 2022 COMPANY, ) Respondent. ) Appeal from the Circuit Court of Randolph County The Honorable Scott A. Hayes, Judge Before Division One: W. Douglas Thomson, P.J., Alok Ahuja, J., and Terry A. Tschannen, Sp.J. Glenda Sue Kirkendoll was injured in an automobile accident. She sued
Auto-Owners Insurance Company in the Circuit Court of Randolph County, to
recover for her injuries from underinsured motorist coverage which Auto-Owners
had issued. The circuit court granted Auto-Owners’ motion for summary judgment,
and Kirkendoll appeals. Because the driver who caused Kirkendoll’s injuries was
not driving an “underinsured automobile” within the meaning of Auto-Owners’
policy, we affirm.
Factual Background On December 21, 2018, a vehicle driven by Mason Rogers rear-ended a
vehicle driven by Robert Wayne Jones in Moberly. Kirkendoll was a passenger in
Jones’ car, and was injured.
Rogers’ vehicle was insured by Farm Bureau Town & Country Insurance Company of Missouri, under a policy which provided $50,000 per person in bodily- injury liability coverage. Farm Bureau offered Kirkendoll $50,000 in settlement of
her claim against Rogers. Kirkendoll accepted.
At the time of the accident, Jones’ vehicle was insured under a policy issued
by Auto-Owners. Jones’ policy provided underinsured motorist coverage with a
stated limit of liability of $50,000 per person. After accepting Farm Bureau’s
$50,000 settlement offer, Kirkendoll made a claim for underinsured motorist
coverage under Jones’ policy. Auto-Owners denied Kirkendoll’s claim.
Kirkendoll filed this action in the Circuit Court of Randolph County against
Jones and Auto-Owners. Kirkendoll’s petition alleged that Jones’ negligence had
caused the accident and her resulting injuries. Kirkendoll also claimed that she
was entitled to underinsured motorist coverage under the Auto-Owners policy
issued to Jones. In addition, Kirkendoll alleged that she was entitled to damages,
penalties, and attorney’s fees under § 375.420, RSMo based on Auto-Owners’
vexatious refusal to pay her claim.
Auto-Owners filed a Motion for Summary Judgment. It argued that Rogers
was not driving an “underinsured automobile” within the meaning of its policy,
because Rogers’ Farm Bureau policy provided $50,000 in bodily injury liability
coverage, the same limit of liability as the underinsured motorist coverage in Jones’ Auto-Owners policy. Auto-Owners accordingly contended that Kirkendoll had no
right to underinsured motorist coverage under its policy. The circuit court granted
summary judgment to Auto-Owners on August 20, 2021, agreeing that Rogers’
vehicle was not an “underinsured automobile” within the meaning of the Auto-
Owners policy.
On May 4, 2022, Kirkendoll voluntarily dismissed her claims against Jones
without prejudice, and filed her notice of appeal.
2 Standard of Review “Whether to grant summary judgment is an issue of law that this Court
determines de novo. The interpretation of an insurance policy is a question of law
that this Court also determines de novo.” Owners Ins. Co. v. Craig, 514 S.W.3d 614,
616 (Mo. 2017) (citations and internal quotation marks omitted).
Discussion Kirkendoll asserts two Points on appeal. In the first, she argues that Auto-
Owners’ policy does not provide underinsured motorist coverage in an amount at
least twice the minimum liability coverage specified in § 303.020(10), RSMo.
Kirkendoll contends that, as a result, Auto-Owners’ underinsured motorist coverage
must “be construed to provide coverage in excess of the liability coverage” under
Rogers’ policy by operation of § 379.204, RSMo. In her second Point, Kirkendoll
argues that the circuit court erroneously concluded that Rogers’ vehicle was not an
“underinsured automobile.”
We reject Kirkendoll’s second Point, and conclude that the circuit court
correctly held that Rogers’ vehicle was not an “underinsured automobile” within the
meaning of the Auto-Owners policy. Because Auto-Owners’ underinsured motorist
coverage was never triggered, it is unnecessary for this Court to decide Kirkendoll’s
first Point, which addresses only whether Auto-Owners’ financial liability would be reduced by the payment Kirkendoll received from Farm Bureau on Rogers’ behalf.
Insurance policies must be read in their entirety; the “risk insured against is
made up of both the general insuring agreement as well as the exclusions and
definitions.” Craig, 514 S.W.3d at 617. “Absent an ambiguity, an insurance policy
must be enforced according to its terms. If, however, policy language is ambiguous,
it must be construed against the insurer.” Seeck v. Geico General Ins. Co., 212
S.W.3d 129, 132 (Mo. 2007) (citations and internal quotation marks omitted). “It is well-settled that where one section of an insurance policy promises coverage and
3 another takes it away, the contract is ambiguous.” Craig, 514 S.W.3d at 617. A
party cannot manufacture ambiguity in an insurance policy, however, “by reading
only a part of the policy and claiming that, read in isolation, that portion of the
policy suggests a level of coverage greater than the policy actually provides when
read as a whole.” Id. “Definitions, exclusions, conditions and endorsements are
necessary provisions in insurance policies. If they are clear and unambiguous
within the context of the policy as a whole, they are enforceable.” Todd v. Mo.
United School Ins. Council, 223 S.W.3d 156, 163 (Mo. 2007).
In its policy, Auto-Owners agreed to pay compensatory damages for injuries
suffered by an individual occupying an insured vehicle, if the owner of an
“underinsured automobile” was liable for the injuries. The policy provided:
Subject to the limitations and reductions on coverage set forth in SECTION 4. LIMIT OF LIABILITY, we will pay compensatory damages, including but not limited to loss of consortium, that any person is legally entitled to recover from the owner or operator of an underinsured automobile for bodily injury sustained by an injured person while occupying an automobile that is covered by . . . the policy. The policy defines an “underinsured automobile” as
an automobile to which a bodily injury liability bond or liability insurance policy applies at the time of the occurrence: (1) with limits of liability at least equal to or greater than the limits required by the Motor Vehicle Financial Responsibility Law of Missouri; and (2) such limits of liability are less than those stated in the Declarations for Underinsured Motorist Coverage. The Declarations in the Auto-Owners policy specify that the policy provides
underinsured motorist coverage with limits of liability for bodily injury of $50,000
per person and $100,000 per accident. Kirkendoll admits that Rogers’ Farm Bureau
policy had a bodily-injury limit of $50,000 per person, and that Farm Bureau paid her $50,000 in settlement of her claim against Rogers.
4 If this Court looks solely at the definition of an “underinsured automobile” in
Auto-Owners’ policy, it is clear that Auto-Owners’ underinsured motorist coverage
was not triggered, because the limit of liability in Rogers’ insurance policy is the
same as the $50,000 per-person limit applicable to Auto-Owners’ underinsured
motorist coverage.
Kirkendoll’s briefing does not directly dispute that Rogers’ vehicle is excluded
from the definition of an “underinsured automobile” in the Auto-Owners policy.
Rather, Kirkendoll urges this Court to find that the Auto-Owners’ policy, when
examined as a whole, is ambiguous and must be construed in favor of coverage.
Kirkendoll points to several alleged ambiguities in the Auto-Owners policy.
Most of these purported ambiguities hinge on the assumption that the Declarations
page of Auto-Owners’ policy “unequivocally states that there is $50,000 in
[underinsured motorist] coverage.” Kirkendoll contends that the Declarations
page’s “unequivocal promise” of coverage fails to notify the insured that the amount
of coverage Auto-Owners will actually provide is less than $50,000, because Auto-
Owners only provides “gap coverage” supplying the difference between the negligent
driver’s insurance coverage and the stated $50,000 limit.
Kirkendoll’s narrow focus on the Declarations page of the Auto-Owners policy, in isolation, is inconsistent with decisions of the Missouri Supreme Court
interpreting similar automobile insurance policies. The Supreme Court has
emphasized that the declarations page of an insurance policy does not itself grant
coverage. Rather, “the declarations ‘are introductory only and subject to refinement
and definition in the body of the policy.’” Craig, 514 S.W.3d at 617 (quoting Peters
v. Farmers Ins. Co., 726 S.W.2d 749, 751 (Mo. 1987)). “The declarations ‘do not
grant coverage. The declarations state the policy's essential terms in an
abbreviated form, and when the policy is read as a whole, it is clear that a reader must look elsewhere to determine the scope of coverage.’” Id. (quoting Floyd-
5 Tunnell v. Shelter Mut. Ins. Co., 439 S.W.3d 215, 221 (Mo. 2014)); see also, e.g.,
Jones v. American Family Mutual Ins. Co., S.I., 632 S.W.3d 482, 488 (Mo. App. W.D.
2021) (“[O]ur Missouri Supreme Court has made clear that the Declarations page of
insurance policies do[es] not grant any coverage.”).
A general “Insuring Agreement” is the first provision appearing on the first
page of the Auto-Owners policy. It expressly advises the reader that the policy’s
Declarations must be read in the context of the remainder of the policy:
The attached Declarations describe the automobile(s) we insure and the Coverages and Limits of Liability for which you have paid a premium. We agree to insure the described automobile(s) for those Coverages and Limits of Liability subject to the terms and conditions of this policy. In return you must pay the premium and comply with all the terms and conditions of this policy. (Italics added.)
The other policy provisions governing underinsured motorist coverage clearly
and unambiguously state that the policy provides only “gap” coverage to supplement
the insurance coverage held by the underinsured, negligent driver. Those
provisions also plainly state that the limits of liability listed on the Declarations
page for underinsured motorist coverage represent the total amount of coverage
which will be made available to an injured person, by combining the underinsured motorist’s insurance coverage with Auto-Owners’ coverage. Reading the relevant
policy provisions as a whole, a reasonable insured could not come to the conclusion
that the policy promised that Auto-Owners would itself pay up to $50,000 for
injuries caused by an underinsured driver.
Thus, the policy’s “Coverage” section explains the operation of the
underinsured motorist coverage in the following terms:
Our Underinsured Motorist Coverage provides gap coverage for you and any insured person who is legally entitled to recover damages for bodily injury from the owner or operator of an underinsured automobile. This Underinsured Motorist Coverage is designed only to
6 place you and any insured person in the same position that you and any insured person would have been if the owner or operator of the underinsured automobile had a bodily injury liability bond or policy with limits of liability for bodily injury equal to the limits of liability for this coverage at the time of the occurrence and is not intended to provide excess coverage over the coverage provided by the bodily injury liability bond or policy applicable to the owner or operator of the underinsured automobile. Our payment of Underinsured Motorist Coverage is further subject to the limitations and reductions on this coverage set forth in SECTION 4. LIMIT OF LIABILITY. (Italics added.)
The fact that the limit of liability stated on the Declarations page does not
promise underinsured motorist coverage in that full amount is also made crystal
clear by the policy’s “Limit of Liability” provision, which states:
4. Limit of Liability a. The Limits of Liability stated in the Declarations for Underinsured Motorist Coverage are for reference purposes only. Our duty to pay Underinsured Motorist Coverage is the difference between the Limits of Liability for this coverage and the limitation and reductions on this coverage set forth in 4. Limit of Liability, b. through e. shown below. Under no circumstances do we have a duty to pay you or any person entitled to Underinsured Motorist Coverage under this policy the entire Limits of Liability stated in the Declarations for this coverage. b. Subject to the Limits of Liability stated in the Declarations for Underinsured Motorist Coverage and paragraph 4.a. above, our payment for Underinsured Motorist Coverage shall not exceed the lowest of: (1) the amount by which the Underinsured Motorist Coverage Limits of Liability stated in the Declarations exceed the total limits of all bodily injury liability bonds and liability insurance policies available to the owner or operator of the underinsured automobile; or (2) the amount by which compensatory damages, including but not limited to loss of consortium, because of bodily injury exceed the total limits of all bodily injury liability bonds and liability insurance policies available to the owner or operator of the underinsured automobile.
7 (Italics added.)
Thus, the Auto-Owners policy clearly states that its underinsured motorist
coverage is only “gap” coverage, and is intended only to place an injured person in
the same position as if the negligent driver carried insurance with limits of liability
equal to those stated on the Declarations page of Auto-Owners’ policy. Auto-
Owners expressly advises readers that the limits of liability stated for underinsured
motorist coverage on the Declarations page “are for reference purposes only,” and
that “[u]nder no circumstances [does Auto-Owners] have a duty to pay . . . the entire
Limits of Liability.” The policy could hardly have been clearer that it provided no
coverage in circumstances like Kirkendoll’s.
The Missouri Supreme Court rejected an argument similar to Kirkendoll’s,
involving virtually identical policy language, in Owners Ins. Co. v. Craig, 514
S.W.3d 614 (Mo. 2017). (Owners Insurance Company and Auto-Owners Insurance
Company are corporate affiliates, and evidently use similar policy forms.) In Craig,
an injured party argued that an automobile liability policy issued by Owners was
ambiguous regarding the available amount of underinsured motorist coverage,
because the declarations page listed the limit of liability for underinsured motorist
coverage as $250,000 per person. Like Auto-Owners’ policy, the Owners policy at issue in Craig stated that the limit of liability on the declarations page was “for
reference purposes only,” and “[u]nder no circumstances” did the insurer have a
duty to pay the entire listed amount. Id. at 617. Craig held that these provisions
were unambiguous and enforceable.
In the UIM context, this Court has previously held that an ambiguity exists when the policy contains both: (1) express language indicating the insurer will indeed pay up to the declarations' listed limit amount; and (2) set-off provisions ensuring the insurer will never be obligated to pay such amount. The ambiguity arises from the fact that both statements cannot be true; either the insurer will sometimes pay up to the declarations’ listed limit, or the amount it will pay always will be limited by the amount paid by the underinsured
8 motorist. Here, there is no such internal inconsistency or contradiction as . . . the policy contains no express language indicating the insurer will pay up to the declarations' listed limit amount. In fact, the “Limit of Liability” section in the UIM endorsement contains the opposite, stating the declarations' listed limit amount is “for reference purposes only” and “[u]nder no circumstances” will Owners have a duty to pay that entire amount. Essentially, this policy takes a form that this Court previously suggested would be enforceable: A policy that plainly states it only will pay the difference between the amount recovered from the underinsured motorist and the [declarations' listed limit amount] is enforceable. In such a case, the mere fact that [the declarations' listed limit amount] will never be paid out is not misleading, for the policy never suggests that this is its liability limit and never implies that it may pay out that amount. . . . Evaluating the policy as a whole, it unambiguously provides that the declarations' listed limit amount serves only as a reference point for use with the set-off provisions, which are likewise unambiguous. Craig, 514 S.W.3d at 617-18 (quoting Ritchie v. Allied Prop. & Cas. Ins. Co., 307
S.W.3d 132, 141 n.10 (Mo. 2009); citations and footnotes omitted).
Kirkendoll argues that the “Limit of Liability” section creates an ambiguity
because subsection (b)(2), when read together with the liability limits on the
Declarations page, indicates that Auto-Owners will provide coverage, up to its full
limit of liability, for the insured person’s injuries which are not covered by the negligent driver’s insurance. Subsection (b)(2) of the “Limit of Liability” section
provides only one of two alternative measures of the available underinsured
motorist coverage, however. The policy plainly states that the insured person will
only be entitled to “the lower of” the two measures. And the other measure – stated
in subsection (b)(1) – is the amount by which Auto-Owners’ limit of liability exceeds
that in the negligent driver’s policy. Here, Rogers had the same liability coverage as
provided by Auto-Owners’ underinsured motorist coverage, meaning that the
amount described in subsection (b)(1) is zero. There is no ambiguity in the operation of the “Limit of Liability” section in the circumstances of this case.
9 Kirkendoll relies on Nationwide Insurance Co. v. Thomas, 487 S.W.3d 9 (Mo.
App. E.D. 2016), Simmons v. Farmers Insurance Co., 479 S.W.3d 671 (Mo. App. E.D.
2015), and Miller v. Ho Kun Yun, 400 S.W.3d 779 (Mo. App. W.D. 2013), to argue
that she is entitled to coverage under Auto-Owners’ policy. Each of those cases is
distinguishable, however, because the policy language in each case was materially
different from the language of Auto-Owners’ policy. Thus, in Thomas, the policy
stated that “[t]he limit of liability shown in the Declarations . . . is our maximum
limit of liability for all damages.” 487 S.W.3d at 11. This suggested that the
insurer would, in some circumstances, pay the full limit shown on the Declarations
page, notwithstanding any set-offs for payments received from the negligent driver.
Further, the set-off provision in Thomas stated (ambiguously) that the “amount
otherwise payable for damages under this coverage” would be reduced by payments
received from the negligent driver. Id. at 12. The policy failed to clearly state that
the limits of liability stated in the declarations would be reduced by the tortfeasor’s
payments.
The policy at issue in Simmons also contained language fundamentally
different from Auto-Owners’ policy. Thus, in Simmons, the policy’s “limits of
liability” provision stated that the insurer’s “liability . . . cannot exceed the limits” stated in the declarations, 479 S.W.3d at 672, suggesting that the insurer’s liability
could reach (though not exceed) the stated limits. Further, the set-off provision in
the policy at issue in Simmons stated that the insurer provided underinsured
motorist coverage for “the difference between” the injured person’s damages and the
amounts recoverable from the liable party, id., rather than the difference between
the limits of liability of the underinsured motorist coverage and any third-party
recoveries.
In Miller, as in Thomas and Simmons, the “limits of liability” provision of the relevant policy specified that the stated limits constituted “the maximum” coverage,
10 and that the insurer would “pay no more than these maximums.” 400 S.W.3d at
782. Further, Miller emphasized that the insuring agreement of the policy at issue
stated that the insurer “will pay compensatory damages for bodily injury” caused by
an underinsured motorist, with “no qualifiers such as ‘subject to the following
provisions,’ or ‘except as limited herein.’” Id. at 792.
In contrast to the policies at issue in Thomas, Simmons, and Miller, the
insuring clause in Auto-Owners’ policy plainly states that its underinsured motorist
coverage is “[s]ubject to the limitations and reductions on coverage set forth in” the
policy’s “Limit of Liability” section. Further, the policy clearly states that it
provides only “gap coverage,” that the stated limits of liability “are for reference
purposes only,” and that “[u]nder no circumstances” will Auto-Owners actually pay
those full limits. Finally, the policy’s set-off provision clearly states that Auto-
Owners’ payment under the underinsured motorist coverage will be determined
based on the difference between the stated limit of liability and the amount paid by
or on behalf of the underinsured motorist. Unlike in Thomas and Simmons, a
reader could not read the policy as covering all of an injured person’s
uncompensated damages, up to Auto-Owners’ liability limits.
We recognize that, in Simmons, the Eastern District stated that the insured was promised $50,000 in underinsured motorist coverage when “[r]eading the
declarations page in isolation,” but that this promise was then qualified by other
provisions of the policy. 479 S.W.3d at 676. Simmons stated that the declarations
page and the policy’s other provisions were “in conflict,” because in its declarations
page “[t]he policy . . . provides coverage, then quickly negates [it] in a section the
average insured is much less likely to examine.” Id. According to Simmons,
because of this purported “conflict,” the court was required to apply “an additional
level of scrutiny when reading the rest of the Policy,” under which the court was required to “strictly and carefully consider any language” in the policy which limited
11 the coverage purportedly granted by the declarations page. Id. at 676, 677. The
Eastern District followed this analysis in Thomas, referring to the “higher level of
scrutiny” applicable when the coverage purportedly promised on a declarations page
is then limited in the remainder of a policy. 487 S.W.3d at 12-13.
This analysis from Thomas and Simmons cannot survive the Missouri
Supreme Court’s more recent decision in Craig, which unambiguously states that
“[t]he declarations do not grant coverage,” and “‘are . . . subject to refinement and
definition in the body of the policy.’” 514 S.W.3d at 617 (citations omitted). There is
no “conflict” between a numerical limit of liability on an insurance policy’s
declarations page and the policy’s definitions, conditions or exclusions, which may
operate to limit or completely eliminate coverage in a particular case. No
“additional” or “higher level of scrutiny” is applicable in this case, simply because
Auto-Owners’ policy does not require payment of the full limit of liability stated on
the policy’s Declarations page.
Kirkendoll suggested at argument that § 379.204, RSMo is relevant to our
interpretation of the coverage provisions of Auto-Owners’ policy. Section 379.204,
RSMo provides:
Any underinsured motor vehicle coverage with limits of liability less than two times the limits for bodily injury or death pursuant to section 303.020 [of the Motor Vehicle Financial Responsibility Law] shall be construed to provide coverage in excess of the liability coverage of any underinsured motor vehicle involved in the accident. Section 379.204, RSMo does not mandate that Auto-Owners provide
Kirkendoll with underinsured motorist coverage, when the policy itself does not
provide coverage in these circumstances. As the Missouri Supreme Court has
explained, “unlike many other states, Missouri statutes do not . . . mandate
underinsured motorist coverage. Consequently, ‘the existence of the [underinsured motorist] coverage . . . [is] determined by the contract entered between the insured
12 and the insurer.’” Ritchie v. Allied Prop. & Cas. Ins. Co., 307 S.W.3d 132, 135 (Mo.
2009) (citations omitted); see also, e.g., Am. Family Mut. Ins. Co. v. Turner, 824
S.W.2d 19, 21 (Mo. App. E.D. 1991) (“Missouri does not mandate underinsured
motorist coverage. It is purely optional and governed by the rules of contract.”).
Consistent with Ritchie, § 379.204, RSMo does not dictate the terms of Auto-Owners’
underinsured motorist coverage. The statute does not define an underinsured
vehicle, or specify when Auto-Owners’ underinsured motorist coverage will be
triggered. Those issues are governed by the terms of the insurance policy, and in
this case, those contractual terms defeat Kirkendoll’s claim for coverage. Section
379.204, RSMo specifies only how amounts which are otherwise payable under a
policy’s underinsured motorist coverage relate to payments received from the
negligent driver; it does not specify when such underinsured motorist payments are
legally due.
Conclusion Because Kirkendoll is not eligible for underinsured motorist coverage under
Auto-Owners’ insurance policy, the circuit court’s judgment granting Auto-Owners’
motion for summary judgment is affirmed.
_______________________________________ Alok Ahuja, Judge All concur.