Gibson v. CENDYN Group, LLC

District Court, D. Nevada·Decided May 8, 2024·No. 2:23-cv-00140·Unknown

Opinion

* * *

RICHARD GIBSON, et al., Case No. 2:23-cv-00140-MMD-DJA

Plaintiffs, ORDER v. CENDYN GROUP, LLC, et al., Defendants. Plaintiffs Richard Gibson and Roberto Manzo, on behalf of themselves and all others similarly situated, allege that Defendants, a software company, and companies that operate hotels on the Las Vegas Strip, unlawfully restrained trade in violation of Section 1 of the Sherman Antitrust Act, 15 U.S.C. § 1, et seq. (“Sherman Act”) by artificially inflating the price of hotel rooms after agreeing to all use software marketed by the software company, Defendant Cendyn Group, LLC. (ECF No. 144 (“FAC”).) Before the Court is Defendants Blackstone Real Estate Partners VII L.P., Blackstone, Inc., CENDYN Group, LLC, Caesar’s Entertainment, Inc., The Rainmaker Unlimited, Inc., Treasure Island, LLC, and Wynn Resorts Holdings, LLC’s joint motion to dismiss the FAC.1 (ECF No. 160 (the “Motion”).)2 The Court held a hearing (the “Hearing”) on the Motion on April 24, 2024. (ECF Nos. 170 (setting hearing), 175 (clarifying the Hearing is only on this Motion), 181 (hearing minutes).) As further explained below, the Court will 1The Court refers herein to Blackstone Real Estate Partners VII L.P. and Blackstone, Inc. collectively as Blackstone. The Court refers herein to Cendyn Group, LLC, and The Rainmaker Unlimited Inc. collectively as Cendyn unless context requires the Court to refer to Rainmaker before it was acquired by Cendyn. The Court refers to all Defendants except for Cendyn collectively as Hotel Defendants herein. 2Plaintiffs filed a response (ECF No. 167), and Defendants filed a reply (ECF No. agreement between Defendants or a restraint on trade in part because Hotel Defendants are not required to and often do not accept the pricing recommendations generated by Cendyn’s products, Plaintiffs have already been given an opportunity to amend, and they have given no indication that they could further amend to remedy the deficiencies of their The broad contours of the factual background of this case remain unchanged since the Court’s prior order dismissing the original complaint in its entirety, but with leave to amend. (ECF No. 141 at 2-3.) The FAC adds many paragraphs of allegations going to the same ‘hub-and-spoke’ conspiracy alleged in the original complaint and adds a second claim for relief alleging a violation of Section 1 of the Sherman Act that challenges a set of vertical agreements between Cendyn and Hotel Defendants, which combine to allegedly restrain trade. (ECF No. 144 at 219-220; see also generally id.) Thus, the Court incorporates by reference the background discussion from the prior order (ECF No. 141 at 2-3) along with summarizing the following additional allegations adapted from the FAC. Hotel Defendants own and/or operate hotel/casinos on the Las Vegas Strip. (Id. at 18-20.) Rainmaker, and then Cendyn after it acquired Rainmaker in 2019, offers two products licensed and used by all Hotel Defendants—which contain integrated sets of pricing algorithms—called GuestRev and GroupRev. (Id. at 8, 34-76.) Among other features, these two products—GuestRev for individual rooms and GroupRev for groups (like conferences)—recommend to customers how to price their hotel rooms. (Id. at 34- 72 (as to GuestRev), 72-76 (as to GroupRev).) Rainmaker launched the product it eventually rebranded as GuestRev in 2001. (Id. at 34.) Rainmaker launched GroupRev in 2013. (Id. at 72.) Starting in 2015, both products began to incorporate a feature called RevCaster, a “rate shopper product for collecting public pricing information[,]” “so that competitor pricing is easily incorporated as a factor in setting pricing.” (Id. at 36, 47.) /// various points in time.” (Id. at 86.) Specifically, Caesars began using GuestRev around 2004, and the Cosmopolitan began using it in 2014; the other Hotel Defendants began using it at different times between those two points in time. (Id. at 86-106.) The FAC also includes many allegations going to how the products work and how Hotel Defendants use them, which the Court discusses in more detail below as part of its analysis. Defendants move to dismiss both claims for relief asserted in the FAC. The Court addresses Defendants’ Motion as to both claims in turn, below. A. First Claim: Hub and Spoke Plaintiffs allege that Defendants violated the Sherman Act by entering a hub and spoke conspiracy, consisting of a series of vertical agreements between Cendyn (the hub) and Hotel Defendants (the spokes), with a rim made from the tacit agreements between Hotel Defendants to use Cendyn’s GuestRev and GroupRev products knowing that their competitors were as well.3 (ECF No. 144 at 218-219.) Defendants argue that this claim should be dismissed because Plaintiffs do not plausibly allege a tacit agreement between Hotel Defendants, more specifically arguing the FAC does not cure four of the key defects4 the Court previously identified in the original complaint, and further arguing that 3“A traditional hub-and-spoke conspiracy has three elements: (1) a hub, such as a dominant purchaser; (2) spokes, such as competing manufacturers or distributors that enter into vertical agreements with the hub; and (3) the rim of the wheel, which consists of horizontal agreements among the spokes.” In re Musical Instruments & Equip. Antitrust Litig., 798 F.3d 1186, 1192 (9th Cir. 2015) (citation omitted). 4The Court agrees with Plaintiffs that their FAC has cured one of the four key deficiencies that the Court previously identified: which algorithm each of the Hotel Defendants uses. (ECF No. 141 at 4-5 (pointing out this deficiency).) Defendants argue Plaintiffs have not cured this deficiency because each user can customize the algorithms within the revenue management products it uses by selecting the criteria and competitors that a customer would like to use to generate room price predictions, but do not allege which specific criteria any Hotel Defendant used, and thus have not alleged which algorithm each Hotel Defendant uses. (ECF No. 160 at 17-18.) Plaintiffs counter that this argument is too granular, and they have adequately addressed the Court’s concerns regarding the original complaint: that they now allege each Hotel Defendant used fatal defects with Plaintiffs’ first claim. (ECF No. 160 at 17-35.) The Court agrees with Defendants in pertinent part. “The ‘crucial question’ prompting Section 1 liability is ‘whether the challenged anticompetitive conduct ‘stems from [lawful] independent decision or from an agreement, tacit or express.’’” In re Dynamic Random Access Memory (DRAM) Indirect Purchaser Antitrust Litig., 28 F.4th 42, 46 (9th Cir. 2022) (quoting Bell Atl. Corp. v. Twombly, 550 U.S. 544, 553 (2007)). In granting Plaintiffs leave to amend their original complaint, the Court was essentially giving Plaintiffs another chance to answer this question. And even though the FAC contains many more allegations than the original complaint did, Plaintiffs have not plausibly alleged that the challenged conduct stems from a tacit agreement between Hotel Defendants. The Court took the approach in its prior dismissal order of elaborating on a non- exhaustive list of deficiencies, but all these deficiencies are best understood as different reasons why Plaintiffs had not plausibly alleged a tacit agreement among Hotel

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