GENESYS CLOUD SERVICES, INC. v. MORALES

District Court, S.D. Indiana·Decided February 21, 2023·No. 1:19-cv-00695·Unknown

Opinion

UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF INDIANA INDIANAPOLIS DIVISION

GENESYS CLOUD SERVICES, INC., ) ) Plaintiff, ) ) v. ) Case No. 1:19-cv-00695-TWP-MKK ) MICHAEL STRAHAN, TALKDESK, INC., ) RALPH MANNO, and MARK HERTEL, ) ) Defendants. )

ENTRY ON PLAINTIFF'S MOTION IN LIMINE This matter is before the Court on a Motion in Limine filed by Plaintiff Genesys Cloud Services, Inc. ("Genesys") (Filing No. 400). Genesys initiated this lawsuit against Defendants Talkdesk, Inc. ("Talkdesk"), Michael Strahan ("Strahan"), Mark Hertel ("Hertel"), and Ralph Manno ("Manno") (collectively, "Defendants") for misappropriation of trade secrets, breach of contract, and tortious interference with contract among other things. After Genesys filed its Third Amended Complaint (Filing No. 235), the parties filed cross-motions for summary judgment on the thirty-seven counts, and the Court granted in part and denied in part those motions (Filing No. 348). Genesys' Motion in Limine, seeks preliminary rulings from the Court regarding the admissibility of certain evidence or arguments. The Motion is granted in part and denied in part. I. LEGAL STANDARD "[J]udges have broad discretion in ruling on evidentiary questions during trial or before on motions in limine." Jenkins v. Chrysler Motors Corp., 316 F.3d 663, 664 (7th Cir. 2002). The Court excludes evidence on a motion in limine only if the evidence clearly is not admissible for any purpose. See Hawthorne Partners v. AT&T Technologies, Inc., 831 F. Supp. 1398, 1400 (N.D. Ill. 1993). Unless evidence meets this exacting standard, evidentiary rulings must be deferred until trial so questions of foundation, relevancy, and prejudice may be resolved in context. Id. at 1400– 01. Moreover, denial of a motion in limine does not necessarily mean that all evidence contemplated by the motion is admissible; rather, it only means that, at the pretrial stage, the Court is unable to determine whether the evidence should be excluded. Id. at 1401. "The purpose of a

motion in limine is not to weigh competing arguments about the strength of the parties' evidence and theories, nor is it to decide which party's assumptions are correct. A motion in limine weeds out evidence that is not admissible for any purpose." Wash. Frontier League Baseball, LLC v. Zimmerman, 2018 U.S. Dist. LEXIS 106108, at *10 (S.D. Ind. June 26, 2018). II. DISCUSSION Genesys and Talkdesk are competitors in a highly competitive industry referred to as call center as a service or "CCaaS". (Filing No. 259-8 at 16–17.) Manno, Strahan, and Hertel, previously employees of Genesys, became employees of Talkdesk in 2018. This matter is scheduled for a five to more than seven day jury trial beginning on February 28, 2023. The following claims are scheduled for trial: (1) breach of contract based on the confidentiality

provision against Manno and Strahan; (2) misappropriation of trade secrets against the Defendants; (3) aiding and abetting a breach of the fiduciary duty of loyalty against the Defendants; (4) civil conspiracy against the Defendants; (5) tortious interference with contract against Manno and Talkdesk; and (6) raiding against Talkdesk. In a summary judgment ruling, the Court found that Defendants Manno and Strahan breached their employment agreements by: (1) competing against Genesys while still employed; (2) failing to devote substantial time and provide faithful service to Genesys while employed; and (3) failing to surrender Genesys records upon leaving employment. The Court also found that Manno, Strahan, and Hertel breached their fiduciary duties of loyalty owed to Genesys. Thus, all that remains for the jury to do on those claims is determine the amount of damages due from those Defendants on those established claims. Genesys has asked for preliminary evidentiary rulings on numerous matters. The Court will address each request in turn. A. Evidence suggesting Manno, Strahan, or Hertel did not understand, read, or retain copies of their employment agreements.

Genesys asks the Court to exclude any evidence that Manno, Strahan, or Hertel did not understand, read, or retain copies of their employment agreements because such evidence is irrelevant to the claims and issues for trial, and it likely would mislead or confuse the jury. Genesys points out that the Court previously granted summary judgment to Genesys on three breach of contract claims, and thus, the Court necessarily determined the existence and the breach of the contracts, and a party is presumed to have read and understood documents that they sign. The Defendants acknowledge that Genesys is correct that failure to read, understand, or retain an agreement is not a defense to breach of contract. However, they argue, this evidence is relevant to the claim of tortious interference with contract against Manno and Talkdesk. For this claim, Genesys must prove the defendant's knowledge of the existence of the contract, and if Manno, Strahan, and Hertel did not read, retain, or understand their agreements, then they could not have told each other or Talkdesk about the existence or terms of those contracts. And in turn, if the other parties were not aware of the contracts, then those parties could not be liable for tortious interference. The Defendants further point out that this evidence is directly relevant to Genesys'

claim for civil conspiracy as well as the request for punitive damages. The Court agrees with the Defendants that this evidence is relevant, and Genesys has not shown that the evidence clearly is not admissible for any purpose. Therefore, this request is denied. B. Evidence, argument, or commentary suggesting Talkdesk did not have knowledge of Manno's employment agreements.

Genesys advances a similar argument regarding Talkdesk's knowledge of Manno's employment agreement, stating that Talkdesk's knowledge of Manno's employment agreement is a fact established in the summary judgment proceedings so it is of no consequence to the remaining issues and may mislead or confuse the jury. The Defendants respond that there is a dispute of fact about what Talkdesk's knowledge and intentions were relating to the specific contracts and provisions at issue. Importantly, the evidence and argument about Talkdesk's knowledge of Manno's employment agreement is directly relevant to rebutting Genesys' tortious interference claims. This evidence is relevant, and Genesys has not shown that the evidence clearly is not admissible for any purpose. Therefore, this request is denied. C. Evidence, argument, or commentary setting forth alleged reasons that Defendants Manno, Strahan, or Hertel, or any of the raided Genesys employees, left employment at Genesys, including that they were not happy working for Genesys.

Next, Genesys argues that evidence or argument concerning the reasons why individuals left employment with Genesys should be excluded. Genesys asserts that who the individuals chose to work for, and why, is not relevant to any of the claims or defenses. Genesys' claims relate to the individual Defendants' wrongdoing while they were still employed by Genesys. Any evidence regarding the reasons for the individual Defendants' departures from Genesys is of no consequence because the reasons for, or voluntarily or involuntary nature of, the raided employees' separations from Genesys is not relevant. Instead, Genesys argues, what they did before and after those departures that benefitted Talkdesk at Genesys' expense is what is relevant in this litigation. Any evidence or argument that the individual Defendants were unhappy at Genesys or that Genesys was not a good place to work would be unfairly prejudicial to Genesys.

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GENESYS CLOUD SERVICES, INC. v. MORALES, (S.D. Ind. 2023).

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